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Production Support Manager Jobs in Normal, IL (NOW HIRING)

maclellanlive

Team Member

Normal, IL · On-site

$12 - $15.50/hr

... Production Support, and Water Treatment Management to a broad range of business partners across North America. About You: As a Team Member you are part of Best People working as a team performing ...

Danaher

Product Manager Internships

Clintonia, IL

About Product Management Roles at Danaher Are you excited by the challenge of shaping innovative ... Supporting product launch activities including marketing and sales enablement Who This Is For

Ferrero

Production Financial Analysis

Bloomington, IL

$99K - $132K/yr

At Ferrero, the PFA Manager reports to the Plant Controller and represents a pivotal role within ... Support budgeting, forecasting, and SAF processes through KPI analysis, scenario modeling, and ...

Ferrero

Production Financial Analysis

Bloomington, IL · On-site

$99K - $132K/yr

At Ferrero, the PFA Manager reports to the Plant Controller and represents a pivotal role within ... These tools are used solely to support recruiters by summarizing application information and ...

Ferrero

Production Financial Analysis

Bloomington, IL · On-site

$99K - $132K/yr

At Ferrero, the PFA Manager reports to the Plant Controller and represents a pivotal role within ... These tools are used solely to support recruiters by summarizing application information and ...

Compeer Financial

AI Product Manager

Bloomington, IL · Hybrid

How we support you: * Hybrid model - up to 50% work from home * Flexible schedules including ample ... As an AI Product Manager within Compeer's Product Enablement team, you'll help us explore that ...

New

Compeer Financial

AI Product Manager

Bloomington, IL · On-site

How we support you: * Hybrid model - up to 50% work from home * Flexible schedules including ample ... As an AI Product Manager within Compeer's Product Enablement team, you'll help us explore that ...

Stukent

Senior Product Manager

Lexington, IL · On-site

$90 - $120/hr

The Senior Product Manager is responsible for the strategic development and success of core ... supports the well-being of our team members. Benefits Package * Health, Dental, and Vision ...

TRIGO

Quality Resident/Automotive Liaison

Normal, IL · On-site

Participate in product inspections, audits, and production support activities * Coordinate sorting ... About TRIGO Founded in 1997, TRIGO provides operational Quality Management solutions for ...

Home Depot

Store Support

Normal, IL · On-site

$14.75 - $18.25/hr

... product order status, handling cash management or program compliance, these positions play a ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Home Depot

Store Support

Normal, IL · On-site

$16 - $18/hr

... product order status, handling cash management or program compliance, these positions play a ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

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Showing results 41-60

All JobsProduction Support JobsProduction Support Manager JobsProduction Support Manager Jobs in Normal, IL

Production Support Manager information

See Normal, IL salary details

$10

$34

$65

How much do production support manager jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for production support manager in Normal, IL is $34.18, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $52.64 per hour, depending on experience, location, and employer.

What does a production support manager do?

A Production Support Manager oversees the support and maintenance of software applications and systems in a production environment. They manage teams responsible for troubleshooting, resolving incidents, and ensuring minimal downtime for business-critical applications. Their role often includes coordinating with development and operations teams, implementing process improvements, and ensuring compliance with service level agreements (SLAs). Additionally, they may analyze recurring issues to recommend long-term solutions and optimize production workflows.

What are the most common challenges faced by a production support manager, and how can they be addressed?

Production Support Managers often encounter challenges such as managing urgent system incidents, coordinating between cross-functional teams, and ensuring minimal downtime for business-critical applications. Addressing these challenges requires strong incident management protocols, clear communication channels, and proactive monitoring tools. Building good relationships with development, QA, and operations teams can also help streamline issue resolution and prevent recurring problems, making collaboration and technical knowledge key to success in this role.

What are the key skills and qualifications needed to thrive as a production support manager, and why are they important?

To thrive as a Production Support Manager, you generally need strong problem-solving abilities, experience in IT operations, and a background in computer science or a related field. Familiarity with incident management tools such as ServiceNow, monitoring systems, and ITIL certification are typically expected. Excellent communication, leadership, and crisis management skills help in effectively coordinating teams and resolving issues under pressure. These competencies are crucial for minimizing downtime, ensuring system reliability, and maintaining seamless business operations.

What is the difference between Production Support Manager vs Operations Analyst?

AspectProduction Support ManagerOperations Analyst
Required CredentialsBachelor's degree in IT, Computer Science, or related field; certifications like ITIL or PMP often preferredBachelor's degree in Business, Finance, or related field; certifications like Six Sigma or PMP may be advantageous
Work EnvironmentIT support teams, production environments, technical troubleshootingBusiness operations, data analysis, process improvement
Employer & Industry UsageTechnology, manufacturing, service industriesFinance, consulting, corporate sectors

The Production Support Manager focuses on maintaining and resolving issues in production environments, ensuring system stability. In contrast, the Operations Analyst analyzes business processes to improve efficiency. Both roles require analytical skills and industry knowledge but serve different operational functions.

Is a production support manager a hard job?

A production support manager's role involves overseeing the resolution of technical issues, maintaining system stability, and coordinating support teams, which can be demanding due to the need for strong problem-solving skills and the ability to work under pressure. The job often requires knowledge of IT systems, troubleshooting tools, and sometimes working outside regular hours to ensure continuous operations.

Is production support a stressful job?

Production support managers oversee the resolution of technical issues in live environments, which can involve high-pressure situations and urgent problem-solving. The role often requires strong communication skills, the ability to handle on-call responsibilities, and managing critical system uptime, which can contribute to stress levels depending on workload and organizational support.

What cities near Normal, IL are hiring for Production Support Manager jobs?

Cities near Normal, IL with the most Production Support Manager job openings:

Production Support Manager jobs near you
Infographic showing various Production Support Manager job openings in Normal, IL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $71,103 per year, or $34.2 per hour.

Team Member

maclellanlive

Normal, IL • On-site

$12 - $15.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

With safety as our guiding principle, we perform critical process cleaning for our clients.

We have great benefits starting on your first day – check them out below!

We are Best People, Best Systems, Best Results; we bring people together who share our values and help them discover and achieve their potential. Our Cultural DNA is what differentiates us from other organizations. We believe that being good is for someone else, we resolve to be great! We make each other look great by having each other’s back! Our foundation and strength are found in our core values:

Trust | Integrity | Responsibility | Community | Excellence

About Us:

MacLellan Integrated Services is a dynamic and rapidly growing organization offering a range of services including Critical Process Cleaning, Building & Process Equipment Maintenance, HVAC & Mechanical, Production Support, and Water Treatment Management to a broad range of business partners across North America.

About You:

As a Team Member you are part of Best People working as a team performing critical process cleaning tasks. Utilizing our Best Systems, the Team Member identifies potential issues and reports those to your Group Leader; together you develop timely solutions to resolve potential issues. As the Team Member, you achieve Best Results by embracing our team mentality, by being fully invested and authentic. You value diversity and inclusion, and you challenge the status quo by seeking new and innovative ways to make our work safer, easier, and faster.

Necessary Team Member Skills:

  • Ability to stand, walk, push, pull, and bend throughout the shift
  • Excellent interpersonal and customer service skills.
  • Excellent teamwork skills.
  • Excellent verbal and written communication skills.

Necessary Team Member Requirements:

  • Reliable transportation
  • Ability to work weekends
  • Ability to follow instructions

What can you expect in return for your commitment to MacLellan?

You can expect a culture where we are transparent as an organization and open with each other, always working as a team to help one another. You can expect a culture where we take our work seriously, but not ourselves. In addition to a great culture, you can expect these great benefits too!

  • Medical, Dental, Vision, and Life Insurance Coverage begin on the first day of full-time employment
  • Flexible Spending Accounts and Health Savings Accounts available
  • 401(k) eligibility the first day of the month after your date of hire, 5% Company Match after 6 months of employment, Company match is immediately vested
  • Generous Paid Time Off (PTO) program that includes floating holidays in addition to paid company holidays
  • Optional Life Insurance available
  • Weekly Pay
  • Employee Referral Bonuses - get paid to bring your friends!
  • Paid Volunteer Time Off for Community Service

Come join our team and let’s build something great together!

Apply