1

Production Support Manager Jobs in Normal, IL (NOW HIRING)

Production Supervisor, 3rd Shift UGP 4

Bloomington, IL · On-site

$65K - $99K/yr

  • Medical

  • Retirement

  • PTO

... and support staff with an emphasis on teamwork, employee safety, production quality, and sanitation. This role reports to the Production Manager and will be the point person during the shift to ...

Production Performance Analyst

Bloomington, IL · On-site

$75K - $90K/yr

  • Medical

  • Retirement

  • PTO

Budget • Collaborates with the UGP Manager and the Controlling Unit in the production headcount budget planning. • Support the UGP and Maintenance Manager in preparing and supplying information ...

Production Performance Analyst

Bloomington, IL · On-site

$75K - $90K/yr

  • Medical

  • Retirement

  • PTO

Support the UGP and Maintenance Manager in preparing and supplying information for the investment ... Knowledge of production process, methods and the Company's information systems related to ...

Production Performance Analyst

Bloomington, IL · On-site

$75K - $90K/yr

  • Medical

  • Retirement

  • PTO

Budget • Collaborates with the UGP Manager and the Controlling Unit in the production headcount budget planning. • Support the UGP and Maintenance Manager in preparing and supplying information ...

Team Member

Normal, IL · On-site

$12 - $15.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Production Support, and Water Treatment Management to a broad range of business partners across North America. About You: As a Team Member you are part of Best People working as a team performing ...

About Product Management Roles at Danaher Are you excited by the challenge of shaping innovative ... Supporting product launch activities including marketing and sales enablement Who This Is For

Senior Product Manager

Washington, IL · On-site

$140.10 - $206.77/hr

  • Medical

  • Life

  • Retirement

  • PTO

What you'll do The Senior Product Manager, CLM & IAM B2B Platform is responsible for driving the ... Drive launch readiness across marketing, sales, and support * Act as a subject matter expert ...

Production Financial Analysis

Bloomington, IL · On-site

$99K - $132K/yr

  • Medical

  • Retirement

  • PTO

At Ferrero, the PFA Manager reports to the Plant Controller and represents a pivotal role within ... Support budgeting, forecasting, and SAF processes through KPI analysis, scenario modeling, and ...

Production Financial Analysis

Bloomington, IL · On-site

$99K - $132K/yr

  • Medical

  • Retirement

  • PTO

At Ferrero, the PFA Manager reports to the Plant Controller and represents a pivotal role within ... These tools are used solely to support recruiters by summarizing application information and ...

New

Packaging Manager

Morton, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our Product Support and Logistics Division (PSLD) is one of the most innovative divisions within ... The Packaging Manager manages a team of packaging engineers who design packaging material for ...

Senior Product Manager

Lexington, IL · On-site

$90 - $120/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Senior Product Manager is responsible for the strategic development and success of core ... supports the well-being of our team members. Benefits Package * Health, Dental, and Vision ...

The Role We're bringing on a PM intern to support the Host Squad product team during a high ... You'll work directly with a Senior Product Manager and own specific deliverables end-to-end ...

Participate in product inspections, audits, and production support activities * Coordinate sorting ... About TRIGO Founded in 1997, TRIGO provides operational Quality Management solutions for ...

Store Support

Normal, IL · On-site

$16 - $18/hr

... product order status, handling cash management or program compliance, these positions play a ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Store Support

Normal, IL · On-site

$14.75 - $18.25/hr

... product order status, handling cash management or program compliance, these positions play a ... supporting key operational responsibilities. Specific positions may include: Office Associate ...

Showing results 21-40

Production Support Manager information

See Normal, IL salary details

$10

$34

$65

How much do production support manager jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for production support manager in Normal, IL is $34.18, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $52.64 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a production support manager, and why are they important?

To thrive as a Production Support Manager, you generally need strong problem-solving abilities, experience in IT operations, and a background in computer science or a related field. Familiarity with incident management tools such as ServiceNow, monitoring systems, and ITIL certification are typically expected. Excellent communication, leadership, and crisis management skills help in effectively coordinating teams and resolving issues under pressure. These competencies are crucial for minimizing downtime, ensuring system reliability, and maintaining seamless business operations.

What is the difference between Production Support Manager vs Operations Analyst?

AspectProduction Support ManagerOperations Analyst
Required CredentialsBachelor's degree in IT, Computer Science, or related field; certifications like ITIL or PMP often preferredBachelor's degree in Business, Finance, or related field; certifications like Six Sigma or PMP may be advantageous
Work EnvironmentIT support teams, production environments, technical troubleshootingBusiness operations, data analysis, process improvement
Employer & Industry UsageTechnology, manufacturing, service industriesFinance, consulting, corporate sectors

The Production Support Manager focuses on maintaining and resolving issues in production environments, ensuring system stability. In contrast, the Operations Analyst analyzes business processes to improve efficiency. Both roles require analytical skills and industry knowledge but serve different operational functions.

What is the role of a production support manager?

A production support manager oversees the daily operations of IT or manufacturing systems to ensure stability, performance, and availability. They coordinate troubleshooting, incident management, and system maintenance, often using tools like monitoring software, and may lead a team of support engineers or technicians.

What are the most common challenges faced by a production support manager, and how can they be addressed?

Production Support Managers often encounter challenges such as managing urgent system incidents, coordinating between cross-functional teams, and ensuring minimal downtime for business-critical applications. Addressing these challenges requires strong incident management protocols, clear communication channels, and proactive monitoring tools. Building good relationships with development, QA, and operations teams can also help streamline issue resolution and prevent recurring problems, making collaboration and technical knowledge key to success in this role.

Is a production support manager a hard job?

A production support manager is responsible for maintaining and resolving issues in production environments, which can involve managing urgent problems, coordinating teams, and ensuring system stability. The role often requires strong problem-solving skills, technical knowledge, and the ability to work under pressure, making it a challenging position for many professionals.

What does a production support manager do?

A Production Support Manager oversees the support and maintenance of software applications and systems in a production environment. They manage teams responsible for troubleshooting, resolving incidents, and ensuring minimal downtime for business-critical applications. Their role often includes coordinating with development and operations teams, implementing process improvements, and ensuring compliance with service level agreements (SLAs). Additionally, they may analyze recurring issues to recommend long-term solutions and optimize production workflows.

Is production support a stressful job?

Production support managers oversee resolving issues in live systems, which can be stressful due to the need for quick problem-solving and maintaining system uptime. The role often involves working under pressure, handling urgent incidents, and coordinating with technical teams to minimize downtime.
What cities near Normal, IL are hiring for Production Support Manager jobs? Cities near Normal, IL with the most Production Support Manager job openings:
Infographic showing various Production Support Manager job openings in Normal, IL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $71,103 per year, or $34.2 per hour.

Production Supervisor, 3rd Shift UGP 4

Ferrero

Bloomington, IL • On-site

$65K - $99K/yr

Full-time

Medical, Retirement, PTO

Re-posted 26 days ago


Ferrero rating

7.6

Company rating: 7.6 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

138th of 438 rated food and drinks producers


Job description

About the Role:
We have a current opening for an Production Supervisor and are actively reviewing applications.
As Production Supervisor, you will oversee team members on various production lines. You are responsible for supervising manufacturing operations and support staff with an emphasis on teamwork, employee safety, production quality, and sanitation. This role reports to the Production Manager and will be the point person during the shift to ensure that necessary tools, supplies, and equipment are available and properly utilized to perform production tasks effectively. You will be instrumental in ensuring that our quality standards and continuous improvement enhance our production efficiency while taking things to the next level.
Schedule:
3rd Shift: 11p-7a
Must have flexibility to work weekends on a rotational basis
Main Responsibilities:
• Oversee daily activities associated with the optimization of production factors (material, method, labor force, and machinery)
• Responsible within assigned shift for all production phases within your area of competence (preparation, packaging, etc.)
• Partner with Production Manager regarding resource allocation and development of skills
• Apply defined criteria to resource management on production lines (changes, break substitutions)
• Manage personal conflicts between line resources, lead disciplinary meetings, and recommend disciplinary measures to HR
• Partner with HR to select line personnel, and provide evaluations for new hires
• Apply all necessary measures to avoid incidents in the workplace and provide measures to reduce the absences of line employees
• Provide insight to define guidelines for the skills development for line employees
• Facilitate seamless handoffs and communicate key information to peers, team members, and Production Management
About You:
• Bachelor's degree AND 2 years of leadership experience, preferably in a union manufacturing environment -OR- 5 years of supervisory/management experience, preferably in a union manufacturing environment
• Experience with SAP preferred
• Firm understanding of manufacturing production, machinery, stock management, and production models
• Strong communication, troubleshooting/problem-solving, interpersonal, leadership and teamwork skills
• Ability to direct production employees in a proactive and positive manner
• Ability to multi-task in a high-pressure environment while maintaining a strong sense of urgency
• Proficient with software such as Microsoft Word, Excel, Outlook, and PowerPoint
Artificial Intelligence Disclosure
As part of our recruitment process, Ferrero may use artificial intelligence (AI) enabled tools to assist with reviewing candidate applications. These tools are used solely to support recruiters by summarizing application information and identifying potential alignment with job requirements. AI does not independently screen out or select candidates, and it does not replace human judgment. Final decisions regarding candidate progression are always made by Ferrero recruiters and hiring managers.
Our Benefits & Perks:
Careers with caring built in - discover our benefits here.
The base salary range for this position is $65,000-$99,000 annually. Actual compensation will be determined based on experience, qualifications, and other job-related factors permitted by law. This range represents the anticipated salary for this position at this time.
In addition to base salary, we offer a comprehensive benefits package, including health insurance, retirement plans, paid time off, and other benefits.
About Ferrero:
Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world's largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at ferrero.com.
DE&I at Ferrero:
Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.
Find out more here.
Ferrero is an equal opportunity employer and complies with all applicable human rights laws. Ferrero will recruit, hire, train, and promote all persons without regard to race, creed, color, sex (including pregnancy, gender, sexual orientation, and gender identity), religion, national origin or ancestry, age, disability, or history of disability (except where physical or mental abilities are a bona fide occupational requirement and the individual is not able to perform the essential functions of the position even with reasonable accommodations), citizenship, or any other protected characteristic.
Ferrero will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise the People & Organization (HR) Representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.

What Ferrero employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom