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Production Support Manager Jobs in Normal, IL (NOW HIRING)

Production Planner

Lincoln, IL · On-site

$71K - $105K/yr

This is an onsite role based at our Lincoln, IL manufacturing facility supporting our Residential ... As the vital connection between customers, manufacturing, materials management, and leadership ...

Production Planner

Lincoln, IL · On-site

$71K - $105K/yr

This is an onsite role based at our Lincoln, IL manufacturing facility supporting our Residential ... As the vital connection between customers, manufacturing, materials management, and leadership ...

Budget • Collaborates with the UGP Manager and the Controlling Unit in the production headcount budget planning. • Support the UGP and Maintenance Manager in preparing and supplying information ...

Support the UGP and Maintenance Manager in preparing and supplying information for the investment ... Knowledge of production process, methods and the Company's information systems related to ...

Budget • Collaborates with the UGP Manager and the Controlling Unit in the production headcount budget planning. • Support the UGP and Maintenance Manager in preparing and supplying information ...

Team Member

Normal, IL · On-site

$12 - $15.50/hr

... Production Support, and Water Treatment Management to a broad range of business partners across North America. About You: As a Team Member you are part of Best People working as a team performing ...

Showing results 21-40

Production Support Manager information

See Normal, IL salary details

$10

$34

$65

How much do production support manager jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for production support manager in Normal, IL is $34.18, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $52.64 per hour, depending on experience, location, and employer.

What does a production support manager do?

A Production Support Manager oversees the support and maintenance of software applications and systems in a production environment. They manage teams responsible for troubleshooting, resolving incidents, and ensuring minimal downtime for business-critical applications. Their role often includes coordinating with development and operations teams, implementing process improvements, and ensuring compliance with service level agreements (SLAs). Additionally, they may analyze recurring issues to recommend long-term solutions and optimize production workflows.

What are the most common challenges faced by a production support manager, and how can they be addressed?

Production Support Managers often encounter challenges such as managing urgent system incidents, coordinating between cross-functional teams, and ensuring minimal downtime for business-critical applications. Addressing these challenges requires strong incident management protocols, clear communication channels, and proactive monitoring tools. Building good relationships with development, QA, and operations teams can also help streamline issue resolution and prevent recurring problems, making collaboration and technical knowledge key to success in this role.

What are the key skills and qualifications needed to thrive as a production support manager, and why are they important?

To thrive as a Production Support Manager, you generally need strong problem-solving abilities, experience in IT operations, and a background in computer science or a related field. Familiarity with incident management tools such as ServiceNow, monitoring systems, and ITIL certification are typically expected. Excellent communication, leadership, and crisis management skills help in effectively coordinating teams and resolving issues under pressure. These competencies are crucial for minimizing downtime, ensuring system reliability, and maintaining seamless business operations.

What is the difference between Production Support Manager vs Operations Analyst?

AspectProduction Support ManagerOperations Analyst
Required CredentialsBachelor's degree in IT, Computer Science, or related field; certifications like ITIL or PMP often preferredBachelor's degree in Business, Finance, or related field; certifications like Six Sigma or PMP may be advantageous
Work EnvironmentIT support teams, production environments, technical troubleshootingBusiness operations, data analysis, process improvement
Employer & Industry UsageTechnology, manufacturing, service industriesFinance, consulting, corporate sectors

The Production Support Manager focuses on maintaining and resolving issues in production environments, ensuring system stability. In contrast, the Operations Analyst analyzes business processes to improve efficiency. Both roles require analytical skills and industry knowledge but serve different operational functions.

Is a production support manager a hard job?

A production support manager's role involves overseeing the resolution of technical issues, maintaining system stability, and coordinating support teams, which can be demanding due to the need for strong problem-solving skills and the ability to work under pressure. The job often requires knowledge of IT systems, troubleshooting tools, and sometimes working outside regular hours to ensure continuous operations.

Is production support a stressful job?

Production support managers oversee the resolution of technical issues in live environments, which can involve high-pressure situations and urgent problem-solving. The role often requires strong communication skills, the ability to handle on-call responsibilities, and managing critical system uptime, which can contribute to stress levels depending on workload and organizational support.

What cities near Normal, IL are hiring for Production Support Manager jobs?

Cities near Normal, IL with the most Production Support Manager job openings:

Infographic showing various Production Support Manager job openings in Normal, IL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $71,103 per year, or $34.2 per hour.

Production Planner

Eaton

Lincoln, IL • On-site

$71K - $105K/yr

Full-time

Medical, Retirement

Posted 21 days ago


Eaton rating

7.8

Company rating: 7.8 out of 10

Based on 227 frontline employees who took The Breakroom Quiz

169th of 545 rated manufacturers


Job description

Eaton's Electrical Sector - ARS division is currently seeking a Production Planner. This is an onsite role based at our Lincoln, IL manufacturing facility supporting our Residential & Wiring Devices products. Relocation assistance is available to candidates currently residing in the US.

The Production Planner plays a pivotal role in keeping our operations running at peak performance, transforming customer demand into executable production strategies across Fabrication, Paint, and Assembly. This position orchestrates the flow of materials, labor, capacity, and inventory across multiple product lines to ensure products are delivered safely, efficiently, and on time. Driving key metrics including On-Time Delivery (OTD), On-Time Performance (OTP), Stock Fill Rate (SFR), and inventory optimization, this role is at the center of operational excellence and business success.

As the vital connection between customers, manufacturing, materials management, and leadership teams, the Production Planner balances big-picture strategy with hands-on execution. Success in this role requires a customer-first mindset, strong analytical skills, and a passion for continuous improvement, identifying opportunities to streamline operations, improve productivity, and support the company's growth. The expected annual salary range for this role is $71,000 - $105,000 a year.

This position is also eligible for a variable incentive program. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you'll do: Develop and execute integrated production plans and schedules across Fabrication, Paint, and Assembly operations, balancing customer demand, labor, capacity, materials, and equipment resources to ensure optimal production flow and delivery performance. Drive operational excellence by achieving key performance metrics, including On-Time Performance (OTP), On-Time Delivery (OTD), Stock Fill Rate (SFR), inventory turns, schedule attainment, manufacturing productivity, and Work-in-Process (WIP) reduction. Lead capacity planning and production optimization efforts, proactively identifying constraints, balancing workloads, resolving schedule disruptions, and implementing strategies that maximize throughput, asset utilization, and manufacturing efficiency.

Partner cross-functionally with Operations, Supply Chain, Procurement, Customer Service, and Manufacturing teams to align customer demand with production execution while maintaining operational stability and customer satisfaction. Manage inventory and planning systems performance by maintaining ERP/MRP planning parameters, monitoring inventory levels, optimizing material flow, and minimizing excess, obsolete, and slow-moving inventory. Analyze production, demand, and operational performance data to generate actionable insights, support strategic decision-making, communicate business metrics, and drive continuous improvement initiatives.

Foster a culture of accountability, collaboration, and continuous improvement by building strong relationships across all levels of the organization while supporting safety, quality, environmental, and customer-focused objectives. Qualifications: Basic (required) Qualifications: High school diploma/GED from accredited institution and five (5) years of experience in production planning, scheduling, materials management, or manufacturing operations OR a bachelor's degree in supply chain management, operations management, business, engineering, or related field from accredited institution. Eaton will not consider applicants for employment immigration sponsorship or support for this position.

This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc. Preferred Qualifications: Bachelor's degree in Supply Chain Management, Operations Management, Business, Engineering, or related field preferred. Three (3) years of experience in production planning, scheduling, materials management, or manufacturing operations.

Strong knowledge of production planning, capacity planning, finite scheduling, demand management, and ERP/MRP systems. Knowledge of inventory management principles, including safety stock, inventory turns, WIP reduction, and inventory control strategies. Skills: Strong analytical and problem-solving skills with the ability to utilize data and operational metrics to drive decision-making and achieve OTP, OTD, SFR, inventory, and labor efficiency objectives.

Exceptional communication, collaboration, and leadership skills with the ability to build strong relationships, influence change, and effectively engage both management and hourly employees in achieving business objectives. Passion for deploying lean manufacturing and operational excellence methodologies focused on improving productivity, delivery performance, and waste reduction. All positions may require participation in video and in-person interviews as part of the hiring process.

All candidates will be evaluated based on job-related competencies, and all candidates' privacy rights and data security will be protected in accordance with applicable laws. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws. You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you.

After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview.

Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.


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About Eaton

Sourced by ZipRecruiter

Industry

Electrical equipment, appliance, and component manufacturing

Company size

10,000+ Employees

Headquarters location

Cleveland, OH, US