ZipRecruiter

Log In

1

Production Support Manager Jobs in Broadview, IL

Compunnel

Technical Production Support Engineer

Chicago, IL · On-site

$43.25 - $56.50/hr

The Production Support Engineer will provide day-to-day production support, troubleshoot issues ... The role involves managing an average of 30-50 tickets per week in an environment running on Azure ...

Apex Systems

Technical Production Support Engineer

Chicago, IL · On-site

$43.25 - $56.50/hr

The Production Support Engineer will provide day-to-day production support, troubleshoot issues ... The role involves managing an average of 30-50 tickets per week in an environment running on Azure ...

CIBC

Production Support Engineer II

Chicago, IL · On-site

$83K - $115K/yr

You'll have the flexibility to manage your work activities within a hybrid work arrangement where ... You possess 1-2 years of technical experience in application or production support within banking ...

CIBC

Production Support Engineer II

Chicago, IL · Hybrid

$83K - $115K/yr

You'll have the flexibility to manage your work activities within a hybrid work arrangement where ... You possess 1-2 years of technical experience in application or production support within banking ...

CIBC US

Production Support Engineer II

Chicago, IL · Hybrid

$83K - $115K/yr

You'll have the flexibility to manage your work activities within a hybrid work arrangement where ... You possess 1-2 years of technical experience in application or production support within banking ...

Captive Resources

Captive Support Manager

Itasca, IL · On-site

$105 - $110/hr

Description Lead a team of Captive Support professionals by driving operational excellence ... quality, and productivity goals. This role partners with leadership to implement process ...

Captive Resources

Captive Support Manager

Itasca, IL · On-site

$105K - $110K/hr

Lead a team of Captive Support professionals by driving operational excellence, developing ... quality, and productivity goals. This role partners with leadership to implement process ...

Cornerstone

Desktop Support Manager

Chicago, IL · On-site

The Manager, Desktop Support, is responsible for managing the day-to-day operations of Desktop ... Technical coursework or practical expertise in Microsoft products (including M365 G5 and GCC ...

Altorfer CAT

Product Support Sales Manager

Addison, IL · On-site

$90K - $120K/yr

Working Hours/Days M-F, Weekend as Needed to Complete Assigned Duties Product Support Sales Manager Overview The Product Support Sales Manager is responsible for leading the aftermarket sales and ...

Altorfer CAT

Product Support Sales Manager

Addison, IL · On-site

Working Hours/DaysM-F, Weekend as Needed to Complete Assigned Duties Product Support Sales ManagerOverview The Product Support Sales Manager is responsible for leading the aftermarket sales and ...

GEODIS

Sales Support Manager

Elk Grove Village, IL · On-site

Sales Support Manager Who We Are: GEODIS specializes in unlocking business value in a complex world ... Collaborate with product leads, utilize G-R8 (GEODIS global rate database for Air and Ocean), and ...

GEODIS

Sales Support Manager

Elk Grove Village, IL

$85K - $100K/hr

Sales Support Manager Who We Are: GEODIS specializes in unlocking business value in a complex world ... Collaborate with product leads, utilize G-R8 (GEODIS global rate database for Air and Ocean), and ...

Cooley

Product Support and Training Manager

Chicago, IL · On-site

Product Support and Training Manager Cooley is seeking a Product Support and Training Manager to join the Product Team, which is part of the larger Innovation group at the firm. Hybrid Schedule: As ...

previous pagenext page

Showing results 21-40

All JobsProduction Support JobsProduction Support Manager JobsProduction Support Manager Jobs in Broadview, IL

Production Support Manager information

See Broadview, IL salary details

$10

$34

$65

How much do production support manager jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for production support manager in Broadview, IL is $34.49, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $53.12 per hour, depending on experience, location, and employer.

What does a production support manager do?

A Production Support Manager oversees the support and maintenance of software applications and systems in a production environment. They manage teams responsible for troubleshooting, resolving incidents, and ensuring minimal downtime for business-critical applications. Their role often includes coordinating with development and operations teams, implementing process improvements, and ensuring compliance with service level agreements (SLAs). Additionally, they may analyze recurring issues to recommend long-term solutions and optimize production workflows.

What are the most common challenges faced by a production support manager, and how can they be addressed?

Production Support Managers often encounter challenges such as managing urgent system incidents, coordinating between cross-functional teams, and ensuring minimal downtime for business-critical applications. Addressing these challenges requires strong incident management protocols, clear communication channels, and proactive monitoring tools. Building good relationships with development, QA, and operations teams can also help streamline issue resolution and prevent recurring problems, making collaboration and technical knowledge key to success in this role.

What are the key skills and qualifications needed to thrive as a production support manager, and why are they important?

To thrive as a Production Support Manager, you generally need strong problem-solving abilities, experience in IT operations, and a background in computer science or a related field. Familiarity with incident management tools such as ServiceNow, monitoring systems, and ITIL certification are typically expected. Excellent communication, leadership, and crisis management skills help in effectively coordinating teams and resolving issues under pressure. These competencies are crucial for minimizing downtime, ensuring system reliability, and maintaining seamless business operations.

What is the difference between Production Support Manager vs Operations Analyst?

AspectProduction Support ManagerOperations Analyst
Required CredentialsBachelor's degree in IT, Computer Science, or related field; certifications like ITIL or PMP often preferredBachelor's degree in Business, Finance, or related field; certifications like Six Sigma or PMP may be advantageous
Work EnvironmentIT support teams, production environments, technical troubleshootingBusiness operations, data analysis, process improvement
Employer & Industry UsageTechnology, manufacturing, service industriesFinance, consulting, corporate sectors

The Production Support Manager focuses on maintaining and resolving issues in production environments, ensuring system stability. In contrast, the Operations Analyst analyzes business processes to improve efficiency. Both roles require analytical skills and industry knowledge but serve different operational functions.

Is a production support manager a hard job?

A production support manager's role involves overseeing the resolution of technical issues, maintaining system stability, and coordinating support teams, which can be demanding due to the need for strong problem-solving skills and the ability to work under pressure. The job often requires knowledge of IT systems, troubleshooting tools, and sometimes working outside regular hours to ensure continuous operations.

Is production support a stressful job?

Production support managers oversee the resolution of technical issues in live environments, which can involve high-pressure situations and urgent problem-solving. The role often requires strong communication skills, the ability to handle on-call responsibilities, and managing critical system uptime, which can contribute to stress levels depending on workload and organizational support.

What cities near Broadview, IL are hiring for Production Support Manager jobs?

Cities near Broadview, IL with the most Production Support Manager job openings:

Production Support Manager jobs near you
Infographic showing various Production Support Manager job openings in Broadview, IL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $71,736 per year, or $34.5 per hour.

Technical Production Support Engineer

Compunnel

Chicago, IL • On-site

$43.25 - $56.50/hr

Contractor

Posted 17 days ago

Job description

*]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" data-turn-id="request-6a70aa7b-5e38-83ee-a5fb-9f40ea30f1c7-6" data-turn-id-container="request-6a70aa7b-5e38-83ee-a5fb-9f40ea30f1c7-6" data-testid="conversation-turn-16" data-turn="assistant">
Job Summary
This position supports a mission-critical, client-facing wealth management application. The Production Support Engineer will provide day-to-day production support, troubleshoot issues, resolve incidents, and collaborate with application development teams, business partners, and client servicing teams. The role involves managing an average of 30-50 tickets per week in an environment running on Azure Cloud, PCF (Pivotal Cloud Foundry), and WebLogic platforms.
Key Responsibilities
• Troubleshoot code-level production issues through monitoring, log analysis, and technical analysis.
• Provide day-to-day production support for a wealth management application built with Java, Spring Boot, and REST APIs.
• Lead production stability efforts by preventing issues and improving application stability.
• Track, manage, and resolve incidents, changes, and problems for assigned applications.
• Provide regular updates to stakeholders on incident progress and SLA risks.
• Collaborate with project and development teams to prioritize fixes and releases.
• Ensure compliance with all audit requirements, including change control procedures and data security.
• Coordinate with onsite and offshore teams to support applications and drive continuous improvement.
• Participate in a rotating on-call schedule for after-hours and weekend support of critical incidents.
Required Qualifications
• Proven experience in a production support or development role.
• Hands-on technical capability to troubleshoot code-level issues, perform technical analysis, and make code changes.
• Experience supporting mission-critical, enterprise-level applications.
• Strong troubleshooting and root cause analysis skills.
• Ability to review and understand application architecture.
• Experience with Java.
• Experience with Spring Boot.
• Experience with REST APIs.
Preferred Qualifications
• Experience with Azure and/or PCF (Pivotal Cloud Foundry).
• Experience in the banking or financial services industry.
• Exposure to JavaScript, UI, or other front-end technologies.
• Experience in a Site Reliability Engineering (SRE) or Service Delivery role.
Compunnel logo

About Compunnel

Sourced by ZipRecruiter

Compunnel is a well-known company located in Plainsboro, NJ, US, recognized in the industry of IT Services and Solutions. Established in 1989, Compunnel offers a suite of services that help businesses integrate technology efficiently into their operations, a recognizable name in the IT solutions sphere for over three decades. The company’s service portfolio includes Digital Transformation, Business Intelligence, Cloud Services, Cybersecurity, and Application Modern Services, among others. Guided by its mission "to innovate with industry-leading digital solutions and disruptive tech strategies for unimagining business growth," the company underlines its commitment to offering out-of-the-box solutions to its clients. Remarkable achievements of the company include serving more than 30 Fortune 500 companies and providing job opportunities for over 50,000 individuals.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Plainsboro, NJ, US

Year founded

1994

Social media

FacebookTwitter

View All Compunnel Jobs

Apply