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Production Support Manager Jobs in Florida (NOW HIRING)

... process Manager's interview process (phone interview, onsite interview, etc.): On-site Qualifications Top skills/preferences in the role (please include any relevant technologies needed): Alert ...

Manage due diligence processes and drive marketing efforts from listing through closing ... Personalized benefits that support personal well-being and growth: JLL recognizes the impact that ...

Senior Specialist, Production Support

Lake Mary, FL ยท On-site

$15.50 - $21/hr

Senior Specialist, Production Support At BNY, our culture allows us to run our company better and ... Release and change management experience (production readiness reviews, deployment validation ...

Senior Specialist, Production Support At BNY, our culture allows us to run our company better and ... Release and change management experience (production readiness reviews, deployment validation ...

Manage the due diligence process and be the driving force in working through the marketing and ... Personalized benefits that support personal well-being and growth: JLL recognizes the impact that ...

TAIT's 20 global offices have developed iconic productions and experiences in over 30 countries ... Support Managers work with clients on, but are not limited to, arranging site inspections and ...

TAIT's 20 global offices have developed iconic productions and experiences in over 30 countries ... Support Managers work with clients on, but are not limited to, arranging site inspections and ...

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Production Support Manager information

See Florida salary details

$8

$26

$49

How much do production support manager jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for production support manager in Florida is $26.13, according to ZipRecruiter salary data. Most workers in this role earn between $12.60 and $40.24 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Production Support Manager, and why are they important?

To thrive as a Production Support Manager, you generally need strong problem-solving abilities, experience in IT operations, and a background in computer science or a related field. Familiarity with incident management tools such as ServiceNow, monitoring systems, and ITIL certification are typically expected. Excellent communication, leadership, and crisis management skills help in effectively coordinating teams and resolving issues under pressure. These competencies are crucial for minimizing downtime, ensuring system reliability, and maintaining seamless business operations.

What is the difference between Production Support Manager vs Operations Analyst?

AspectProduction Support ManagerOperations Analyst
Required CredentialsBachelor's degree in IT, Computer Science, or related field; certifications like ITIL or PMP often preferredBachelor's degree in Business, Finance, or related field; certifications like Six Sigma or PMP may be advantageous
Work EnvironmentIT support teams, production environments, technical troubleshootingBusiness operations, data analysis, process improvement
Employer & Industry UsageTechnology, manufacturing, service industriesFinance, consulting, corporate sectors

The Production Support Manager focuses on maintaining and resolving issues in production environments, ensuring system stability. In contrast, the Operations Analyst analyzes business processes to improve efficiency. Both roles require analytical skills and industry knowledge but serve different operational functions.

What are the most common challenges faced by a Production Support Manager, and how can they be addressed?

Production Support Managers often encounter challenges such as managing urgent system incidents, coordinating between cross-functional teams, and ensuring minimal downtime for business-critical applications. Addressing these challenges requires strong incident management protocols, clear communication channels, and proactive monitoring tools. Building good relationships with development, QA, and operations teams can also help streamline issue resolution and prevent recurring problems, making collaboration and technical knowledge key to success in this role.

What does a Production Support Manager do?

A Production Support Manager oversees the support and maintenance of software applications and systems in a production environment. They manage teams responsible for troubleshooting, resolving incidents, and ensuring minimal downtime for business-critical applications. Their role often includes coordinating with development and operations teams, implementing process improvements, and ensuring compliance with service level agreements (SLAs). Additionally, they may analyze recurring issues to recommend long-term solutions and optimize production workflows.
What are the most commonly searched types of Production Support jobs in Florida? The most popular types of Production Support jobs in Florida are:
What cities in Florida are hiring for Production Support Manager jobs? Cities in Florida with the most Production Support Manager job openings:

Manager, Production Support

Connective Business Solution

Tallahassee, FL โ€ข On-site

Full-time

Re-posted 24 days ago


Job description

General Characteristics
Manages the daily operations of the Production Support group. Develops and implements policies and procedures for the production support function which includes operator training and development, data center scheduling, installation and re-start and recovery procedures. Monitors and reports all production outages. Performs proactive analysis on all factors impacting high availability and service level attainment. Requires interaction with appropriate IT and business unit personnel. This position requires in-depth knowledge of computer operations, monitoring and control, systems recovery and production processing control.
Education: Bachelorโ€™s Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience.
Experience: A minimum of 7 years of IT work experience including managing team(s) responsible for production and operations support.
Breadth: Middle level management in data center operations. Works under general direction of senior level management. Typically manages and mentors supervisors, project leaders and/or technical staff. Works on multiple, complex projects as a project leader and a subject matter expert. Frequently reports to an IT Chief Operating Officer, Director, Data Center Operations or Operating Unit IT Executive.
*Please note that this application is part of our candidate pool for future staffing needs under our contract with the State of Florida. Positions may not be available immediately, and job locations, assignments, and start dates may vary depending on agency requirements. By applying, you will be considered for current and upcoming opportunities, and we will reach out if a role that matches your skills and qualifications becomes available.*

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