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Production Support Manager Jobs in Florida (NOW HIRING)

GA Telesis

Sales Support Manager

Fort Lauderdale, FL · On-site

The Sales Support Manager is responsible for managing assigned customer accounts by developing ... Develop a deep understanding of GATs expansive product and service offerings and the ability to ...

MicroTech

Problem Support Manager

Orlando, FL

Overview MicroTech is currently seeking a Problem Support Manager to support the Customs and Border ... productivity, and decrease costs. MicroTech has developed a well-earned reputation for best-in ...

The French Steel Company

Be Seen First

Sales Support Manager

Boca Raton, FL · On-site

$65K - $73K/yr

Manage end-to-end shipping of product samples to clients and prospects nationwide * Own CRM management in Salesforce -- maintain accurate records, update opportunities, and generate reports * Support ...

MicroTech

Problem Support Manager

Orlando, FL

MicroTech is currently seeking a Problem Support Manager to support the Customs and Border ... productivity, and decrease costs. MicroTech has developed a well-earned reputation for best-in ...

The French Steel Company

Be Seen First

Sales Support Manager

Boca Raton, FL · On-site

$65K - $73K/yr

Manage end-to-end shipping of product samples to clients and prospects nationwide * Own CRM management in Salesforce -- maintain accurate records, update opportunities, and generate reports * Support ...

Cohesity

Technical Support Manager

Heathrow, FL · On-site

... Product Strength, and Simplicity in Design. Join us on our mission to shape the future of our ... Manage multiple teams of individual contributors across functional and technical customer support ...

MicroTech

Problem Support Manager

Orlando, FL · On-site

Overview MicroTech is currently seeking a Problem Support Manager to support the Customs and Border ... productivity, and decrease costs. MicroTech has developed a well-earned reputation for best-in ...

MicroTech

Incident Support Manager

Orlando, FL · On-site

Overview MicroTech is currently seeking an Incident Support Manager to support Customs and Border ... productivity, and decrease costs. MicroTech has developed a well-earned reputation for best-in ...

MicroTech

Incident Support Manager

Orlando, FL · On-site

MicroTech is currently seeking an Incident Support Manager to support Customs and Border Protection ... productivity, and decrease costs. MicroTech has developed a well-earned reputation for best-in ...

Dlapiper

Legal Support Manager

Miami, FL · Hybrid

Summary The Legal Support Manager, working in collaboration with and in support of the firm ... Provide timely, accurate, and quality work product. * Successfully meet deadlines, expectations ...

MicroTech

Incident Support Manager

Orlando, FL · On-site

Overview MicroTech is currently seeking an Incident Support Manager to support Customs and Border ... productivity, and decrease costs. MicroTech has developed a well-earned reputation for best-in ...

JLL

Industrial Associate, Production Support

Miami, FL · On-site

$14.25 - $18.25/hr

Support industrial capital markets team in business development and client relationship management ... Self-motivated with ability to manage multiple projects simultaneously * Strong research ...

Lever Demo 2

Support Specialist

Jacksonville, FL · On-site

$75K - $110K/yr

Reporting to Product Support Manager, the Product Support Specialist will be trained as the product champion on our proprietary SaaS platform and tasked with the front line support services within ...

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All JobsProduction Support JobsProduction Support Manager JobsProduction Support Manager Jobs in Florida

Production Support Manager information

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$8

$26

$49

How much do production support manager jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for production support manager in Florida is $26.13, according to ZipRecruiter salary data. Most workers in this role earn between $12.60 and $40.24 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a production support manager, and why are they important?

To thrive as a Production Support Manager, you generally need strong problem-solving abilities, experience in IT operations, and a background in computer science or a related field. Familiarity with incident management tools such as ServiceNow, monitoring systems, and ITIL certification are typically expected. Excellent communication, leadership, and crisis management skills help in effectively coordinating teams and resolving issues under pressure. These competencies are crucial for minimizing downtime, ensuring system reliability, and maintaining seamless business operations.

What is the difference between Production Support Manager vs Operations Analyst?

AspectProduction Support ManagerOperations Analyst
Required CredentialsBachelor's degree in IT, Computer Science, or related field; certifications like ITIL or PMP often preferredBachelor's degree in Business, Finance, or related field; certifications like Six Sigma or PMP may be advantageous
Work EnvironmentIT support teams, production environments, technical troubleshootingBusiness operations, data analysis, process improvement
Employer & Industry UsageTechnology, manufacturing, service industriesFinance, consulting, corporate sectors

The Production Support Manager focuses on maintaining and resolving issues in production environments, ensuring system stability. In contrast, the Operations Analyst analyzes business processes to improve efficiency. Both roles require analytical skills and industry knowledge but serve different operational functions.

What is the role of a production support manager?

A production support manager oversees the daily operations of IT or manufacturing systems to ensure stability, performance, and availability. They coordinate troubleshooting, incident management, and system maintenance, often using tools like monitoring software, and may lead a team of support engineers or technicians.

What are the most common challenges faced by a production support manager, and how can they be addressed?

Production Support Managers often encounter challenges such as managing urgent system incidents, coordinating between cross-functional teams, and ensuring minimal downtime for business-critical applications. Addressing these challenges requires strong incident management protocols, clear communication channels, and proactive monitoring tools. Building good relationships with development, QA, and operations teams can also help streamline issue resolution and prevent recurring problems, making collaboration and technical knowledge key to success in this role.

Is a production support manager a hard job?

A production support manager is responsible for maintaining and resolving issues in production environments, which can involve managing urgent problems, coordinating teams, and ensuring system stability. The role often requires strong problem-solving skills, technical knowledge, and the ability to work under pressure, making it a challenging position for many professionals.

What does a production support manager do?

A Production Support Manager oversees the support and maintenance of software applications and systems in a production environment. They manage teams responsible for troubleshooting, resolving incidents, and ensuring minimal downtime for business-critical applications. Their role often includes coordinating with development and operations teams, implementing process improvements, and ensuring compliance with service level agreements (SLAs). Additionally, they may analyze recurring issues to recommend long-term solutions and optimize production workflows.

Is production support a stressful job?

Production support managers oversee resolving issues in live systems, which can be stressful due to the need for quick problem-solving and maintaining system uptime. The role often involves working under pressure, handling urgent incidents, and coordinating with technical teams to minimize downtime.
What are the most commonly searched types of Production Support jobs in Florida? The most popular types of Production Support jobs in Florida are:
What cities in Florida are hiring for Production Support Manager jobs? Cities in Florida with the most Production Support Manager job openings:
Production Support Manager jobs near you
Infographic showing various Production Support Manager job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,349 per year, or $26.1 per hour.

Life Support Manager

Jacksonville Zoo and Botanical Gardens

Jacksonville, FL • On-site

$72K - $76K/yr

Full-time

Posted 4 days ago

Job description

Life Support Manager
Job Summary:
This role directly oversees all aspects of the Life Support Systems (LSS) operations, including maintenance and repairs, with a focus on water quality and compliance with industry standards. Responsible for the comprehensive management of dynamic water systems, which includes pool areas, fountains, and various life support equipment such as pumps, filtration systems, valves, ozone generators, UV light systems, and HVAC systems. Ensuring the efficient operation of these systems and adherence to industry standards is a top priority.
SPECIFIC RESPONSIBILITIES:
PEOPLE amp; MANAGEMENT
  • Leading People: Provide guidance to the team and foster a culture of collaboration, inclusion and accountability. Communication and Reporting: Communicating relevant information, updates, and progress reports to their teams up, across and below, ensuring transparency and alignment.
  • Performance Management: Setting clear expectations for the department and their direct reports. Consistently communicating with team to provide feedback and review goals. Evaluating the performance of their departments against established metrics and targets and implementing strategies for continuous improvement.
  • Fiscal management: Ensure budget and headcount adherence.
Administration: Manage schedules, time-off, approve timecards, and other employee related administrative tasks.

COMMUNICATION AND PROJECT MANAGEMENT
  • Direct and oversee all aspects of water system projects as it relates to safety, quality, cost control, project schedule, contract administration and employee amp; contractor relations.
  • Direct, plan, and manage utilization of project resources to maximize efficiency and customer satisfaction.
  • Acts as a liaison with stakeholders for projects and/or bids, related to water quality, overseeing the selection, scheduling, and coordination of vendors and outside service providers for specialized repairs or maintenance projects.
  • Write and test emergency procedures for Life Support Systems (LSS), and maintain, prepare, and submit reports and records; ZIMS, and Asset Essentials.

TECHNICAL AND WATER QUALITY MANAGEMENT
  • Oversees the operations of life support systems, ensuring proper maintenance of equipment such as pumps, chillers, ozone systems, filters, and piping through regular visual inspections and maintenance.
  • Analyzes water chemistry reports, interprets the findings, and provides recommendations for necessary corrective actions.
  • Manages record-keeping and documentation, which includes compiling data and preparing statistical and narrative reports, presentations, and articles.
  • Develops a team to assist in the maintenance, troubleshooting, and repair of machinery, as well as electrical and mechanical systems.

COMPLIANCE AND SAFETY MANAGEMENT
  • Ensures strict adherence to established safety procedures and regulations.
  • Prioritize human and animal safety through organizational policies.
  • Performs regular inspections on equipment, ensuring proper working conditions, performing necessary servicing, and promptly addressing damaged items by returning them for repair or replacement.
  • Responsible for leading disaster prep, disaster preparedness and response initiatives as assigned.
  • Conducts tests and inspections of products, services, or processes to evaluate quality or performance.
  • Compliance with state, insurance, and safety regulations, including building codes, hazardous waste disposal, OSHA standards, and handling of hazardous materials.
  • Maintains up-to-date records available for review by inspectors and/or upon request.

REQUIRED SKILLS AND ABILITIES:
  • Demonstrates a strong work ethic characterized by dependability, timeliness, responsiveness, productivity, and organizational skills.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to troubleshoot complex water treatment and filtration systems in both freshwater and saltwater environments.
  • Ability to make sound decisions in critical situations and remain calm in unusual situations.
  • Ability to establish, organize and maintain systems to track security and safety functions and responsibilities.
  • Ability to coordinate event and function activities, including a written organizational plan, implementation of assets, coordination with other departments.
  • Ability to handle multiple tasks simultaneously and skill in working in an environment subject to constant interruptions and quickly changing priorities.
  • Ability to foster a collaborative decision-making process that involves team members in key choices while addressing conflicts proactively to promote understanding and cohesion within the team.
  • Ability to employ strategies for conflict de-escalation.
  • Ability to work independently, exercising independent judgment and discretion.
  • Ability to determine potential risks while devising proactive ways to solve them.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent sales and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Ability to function well in a high-paced and at times stressful environment.
  • Ability to maintain records.
  • Ability to research, analyze and interpret information.
  • Ability to build strong interpersonal relationships through respectful and empathetic communication.
  • Embraces diversity and fosters an inclusive work environment.

KNOWLEDGE amp; TECHNICAL SKILLS
  • Languages: English
  • Proficient with Microsoft Office Suite, Gantt Charts, PaperSave and willingness to learn other applicable computer software programs to perform role.
  • Knowledge of occupational hazards and appropriate safety precautions.
  • Knowledge of zoonotic diseases and prevention.
  • Knowledge of ozone systems with both fresh and saltwater applications.
  • Knowledge of chlorine dosing/monitoring systems.
  • Knowledge of laboratory and field water quality equipment and procedures
  • Understanding of Nitrogen cycle and how it affects various animals and water parameters.
  • Proficient knowledge of Personal Protection Equipment (PPE) protocols.
  • Proficient knowledge of safety and compliance to operate of a variety of power and hand tools, such as welding equipment, hammers, saws, drills, planers, mortising machines, and other trade specific tools.
  • Proficiency in regulations concerning marine animal housing, Life Support Systems (LSS), and Association of Zoos and Aquariums (AZA) for accreditation standards.
  • Extensive knowledge of water quality systems, water chemistry analysis techniques, pool equipment as well as regulatory and membership agencies and regulations (USDA, USFWS, AZA, AALSO).
  • Proficient in understanding automated controls and monitoring equipment, water chemistry principles, and related maintenance and repair tasks.
  • Proficient knowledge applicable to area in adhering to industry, regulatory, and federal agency standards, with specific emphasis on the Association of Zoos and Aquariums (AZA), OSHA (Occupational Safety and Health Administration), HAZMAT, Florida Fish and Wildlife Conservation (FWC), and others at times.
  • Demonstrated experience in managing life support and water systems.
  • Proficient knowledge of state, insurance, and safety regulations pertaining to building codes, hazardous waste disposal, OSHA standards, and hazardous materials handling.
  • Knowledge of systems to assist in troubleshooting, giving technical advice, and direction towards solving issues.
  • Mechanical knowledge of machines and tools, including their designs, uses, repair, and maintenance to safely operate tools, vehicles, and equipment.

REQUIRED EDUCATION amp; EXPERIENCE
  • High School diploma or equivalent.
  • 1-2 years of experience in Team Management in a trade, construction, and/or maintenance field.
  • Bachelor's degree (B. A.) from four-year college or university in Biology, Chemistry, Life Sciences; or sufficient related experience and/or training; or equivalent combination of 8 years’ education and experience.
  • Three (3) years’ experience in water filtration and/or experience in a facility or laboratory water quality setting.
  • Three (3) years’ experience in advanced water chemistry analysis techniques and mechanical filtration systems.
  • Two-year degree and/or work-related experience, on-the-job training, and/or vocational training.
  • Three (3) years of project management or in a similar role.
  • Three (3) years of experience in facilities maintenance/general construction processes.

DESIRED CERTIFICATIONS
  • OSHA 30 certification
  • HAZMAT certification.
  • Pool Operator certification.
  • Certification of Water Quality Level 3 with Aquatic Life Support Systems (AALSO).

DESIRED EDUCATION AND EXPERIENCE:
  • Two (2) years of with Life Support Systems (LSS), large scale aquariums, HVAC, general maintenance, or related field experience.
  • Experience in zoo/aquarium exhibits or animal facilities.

ADDITIONAL REQUIREMENTS:
  • Availability to accommodate a flexible schedule, including extended hours, holidays, weekends, and a willingness to share on-call duties.

PHYSICAL REQUIREMENTS
  • Ability to remain standing for extended periods.
  • Requires hand-eye coordination and fine motor skills for tasks such as grasping, turning, and manipulating objects of varying size and weight.
  • Ability to lift, carry, and move objects up to 50 pounds.
  • Ability to walk, bend, kneel, crouch, crawl, climb, and reach.
  • Requires visual acuity for reading, writing, and observing surroundings, and auditory acuity for communication.
  • Ability to operate motorized carts, trucks, and power tools.

WORK CONDITIONS
  • Exposure to various weather conditions, including extreme heat, sunlight, cold, rain, snow, and wind.
  • Potential exposure to allergens (dust, animal dander, pollen, etc.), bloodborne pathogens, zoonotic diseases and injuries from animals.
  • Irregular work hours, including evenings, weekends, and holidays are sometimes required.
  • Exposure to hazards such wildlife, waste, equipment, loud noises, chemicals, and heights.
  • Working in small, enclosed areas.
  • May require being on call for emergencies.
  • Must be available to fulfill disaster-response duties as required.

TRAVEL EXPECTATIONS
  • Must have a valid driver’s license and clear driving record and be over age 18 to drive organizational vehicles.

COMMITMENT TO JACKSONVILLE ZOO amp; GARDENS
Support Jacksonville Zoo and Gardens’ (JZG) mission and vision of “Connecting communities with wildlife and wild places,” to create “a vibrant community energized by a connection to nature that enriches lives and inspires all to preserve and protect our natural world.”
Live JZG’s values of:
Culture
Conservation
Education
Innovation
Please note that this is not intended to be an exhaustive list of responsibilities and that the requirements of the job are subject to change as required.
About JZG:
Inclusion, diversity, and equality as a value: At Jacksonville Zoo and Gardens, we recognize that an inclusive and healthy culture is paramount to our success. We aspire to be the employer of choice, where every team member feels valued and has the agency to contribute their unique skills and perspectives. Committed to our team’s wellbeing, we invest in providing exceptional benefits, fostering a collaborative work environment and creating opportunities for learning and growth. By prioritizing our people, we ensure that everyone thrives and contributes wholeheartedly to our mission of connecting our community to wildlife and wild places.
We are also proud to provide equal employment opportunities (EEO) to all employees and applicants for employment regardless of a person's actual or perceived race, color, ancestry, national origin, place of birth, sex, age, religion, creed, disability, sexual orientation, gender identity, weight, or height.
We are a Drug-Free workplace and participate in E-verify.
JZG is committed to providing reasonable accommodation to qualified individuals with disabilities.

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