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Production Support Manager Jobs in Florida (NOW HIRING)

Lever Demo 2

Support Specialist

Jacksonville, FL · On-site

$75K - $110K/yr

Reporting to Product Support Manager, the Product Support Specialist will be trained as the product champion on our proprietary SaaS platform and tasked with the front line support services within ...

AVEVA DRUG DELIVERY SYSTEMS INC

Production Cleaner

Miramar, FL · On-site

$15.75 - $19.75/hr

Production Support Manager People Leader Yes No Number of Direct Reports and Job Titles Revision Date (Month / Day / Year) 05/13/2026 Revision Number: 1.0 Job Location: Miramar Travel Requirements ...

AVEVA DRUG DELIVERY SYSTEMS INC

Production Cleaner

Miramar, FL · On-site

$15.75 - $19.75/hr

Production Support Manager People Leader Yes No Number of Direct Reports and Job Titles Revision Date (Month / Day / Year) 05/13/2026 Revision Number: 1.0 Job Location: Miramar Travel Requirements ...

AVEVA DRUG DELIVERY SYSTEMS INC

Production Cleaner

Miramar, FL · On-site

$15.75 - $19.75/hr

Production Support Manager People Leader Yes No Number of Direct Reports and Job Titles Revision Date (Month / Day / Year) 05/13/2026 Revision Number: 1.0 Job Location: Miramar Travel Requirements ...

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Production Support Manager information

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$8

$26

$49

How much do production support manager jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for production support manager in Florida is $26.13, according to ZipRecruiter salary data. Most workers in this role earn between $12.60 and $40.24 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a production support manager, and why are they important?

To thrive as a Production Support Manager, you generally need strong problem-solving abilities, experience in IT operations, and a background in computer science or a related field. Familiarity with incident management tools such as ServiceNow, monitoring systems, and ITIL certification are typically expected. Excellent communication, leadership, and crisis management skills help in effectively coordinating teams and resolving issues under pressure. These competencies are crucial for minimizing downtime, ensuring system reliability, and maintaining seamless business operations.

What is the difference between Production Support Manager vs Operations Analyst?

AspectProduction Support ManagerOperations Analyst
Required CredentialsBachelor's degree in IT, Computer Science, or related field; certifications like ITIL or PMP often preferredBachelor's degree in Business, Finance, or related field; certifications like Six Sigma or PMP may be advantageous
Work EnvironmentIT support teams, production environments, technical troubleshootingBusiness operations, data analysis, process improvement
Employer & Industry UsageTechnology, manufacturing, service industriesFinance, consulting, corporate sectors

The Production Support Manager focuses on maintaining and resolving issues in production environments, ensuring system stability. In contrast, the Operations Analyst analyzes business processes to improve efficiency. Both roles require analytical skills and industry knowledge but serve different operational functions.

What is the role of a production support manager?

A production support manager oversees the daily operations of IT or manufacturing systems to ensure stability, performance, and availability. They coordinate troubleshooting, incident management, and system maintenance, often using tools like monitoring software, and may lead a team of support engineers or technicians.

What are the most common challenges faced by a production support manager, and how can they be addressed?

Production Support Managers often encounter challenges such as managing urgent system incidents, coordinating between cross-functional teams, and ensuring minimal downtime for business-critical applications. Addressing these challenges requires strong incident management protocols, clear communication channels, and proactive monitoring tools. Building good relationships with development, QA, and operations teams can also help streamline issue resolution and prevent recurring problems, making collaboration and technical knowledge key to success in this role.

Is a production support manager a hard job?

A production support manager is responsible for maintaining and resolving issues in production environments, which can involve managing urgent problems, coordinating teams, and ensuring system stability. The role often requires strong problem-solving skills, technical knowledge, and the ability to work under pressure, making it a challenging position for many professionals.

What does a production support manager do?

A Production Support Manager oversees the support and maintenance of software applications and systems in a production environment. They manage teams responsible for troubleshooting, resolving incidents, and ensuring minimal downtime for business-critical applications. Their role often includes coordinating with development and operations teams, implementing process improvements, and ensuring compliance with service level agreements (SLAs). Additionally, they may analyze recurring issues to recommend long-term solutions and optimize production workflows.

Is production support a stressful job?

Production support managers oversee resolving issues in live systems, which can be stressful due to the need for quick problem-solving and maintaining system uptime. The role often involves working under pressure, handling urgent incidents, and coordinating with technical teams to minimize downtime.
What are the most commonly searched types of Production Support jobs in Florida? The most popular types of Production Support jobs in Florida are:
What cities in Florida are hiring for Production Support Manager jobs? Cities in Florida with the most Production Support Manager job openings:
Production Support Manager jobs near you
Infographic showing various Production Support Manager job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,349 per year, or $26.1 per hour.

AI and Automation Production Support Lead

ADT Security Services

Boca Raton, FL • On-site

$17.75 - $24.25/hr

Full-time

Posted 4 days ago

ADT rating

7.0

Company rating: 7.0 out of 10

Based on 139 frontline employees who took The Breakroom Quiz

44th of 116 rated security

Job description

Summary:

The AI & Automation Production Support Lead will oversee and own the end-to-end production support of our enterprise IA, RPA (Robotic Process Automation), and AI programs. This is a leadership role that goes beyond standard analysis, managing L1 and L2 support vendors, mentoring internal staff, and driving continuous improvement. We are looking for an assertive leader with sufficient technical acumen to understand automation designs, spot potential design flaws, and speak intelligently with our vendor partners. You will utilize these skills to handle complex escalations, manage vendor SLAs, and seamlessly receive and manage new automation projects as they transition into the production environment. 

What You Will Do (Key Responsibilities):

  • Operational Leadership: Own the day-to-day RPA, IA, and AI production support lifecycle (break/fixes, remediation, enhancements). Take full ownership of automations immediately following deployment to production, ensuring long-term stability and performance in the production environment.
  • UiPath Automation Cloud Platform Administration: Serve as the primary platform administrator for UiPath Orchestrator. Manage all day-to-day administrative tasks, included but not limited to scheduling deployments, provisioning machines and robots, monitoring job queues and system logs, and configuring user roles and access permissions.
  • Vendor Management & Accountability: Act as the primary lead for two external production support vendors (L1 and L2). Hold them accountable to SLAs, drive service excellence, and manage operational workflows between internal and external teams.
  • Team Leadership: Direct, mentor, and oversee the daily workload of internal support staff, fostering a culture of high performance, accountability, and continuous learning. This will include the ability to coach, develop, and provide reviews and recommendations on a recurring basis.
  • Escalation Management: Serve as the definitive point of escalation for high-priority production issues. Apply technical understanding and polished communication to resolve roadblocks, effectively managing expectations across, down, and up the organizational hierarchy.
  • Technical Oversight & Quality Assurance: Leverage your technical fluency to review incoming automations for production readiness, spot potential design flaws, and intelligently guide vendor and contractor partners on best practices to ensure post-deployment stability
  • Business Partner Engagement: Build resilient relationships with cross-functional stakeholders. Act as an assertive, articulate liaison who can translate complex technical realities into clear business impacts.
  • Continuous Improvement: Identify and implement strategic enhancements within production operations, ensuring proactive support and optimization.

What You Bring (Required Skills & Attributes):

  • Experience: Background in operational leadership, 3rd party vendor partnership, or production support to bring the technical fluency necessary to oversee Intelligent Automation and AI deployments post-production. 
  • Technical Fluency: Proven ability to partner across various business units, backed by a strong familiarity with core enterprise applications and how they intersect with automated solutions.
  • Leadership Skills: Demonstrated ability to lead direct reports and external vendors autonomously.
  • Communication: Exceptional verbal and written communication skills; capable of navigating high-pressure enterprise environments with professionalism and tact.
 
In the event a position is commission-based, compensation is solely based on the individual's sales volume. This applies only to commission roles.
 
Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.


Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.

ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.

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About ADT

Sourced by ZipRecruiter

At ADT Commercial, we are in the business of helping people and organizations to protect what matters most to them. Building upon ADT's 145-year legacy, we secure the livelihoods and futures of critical commercial environments, retail location, educational campuses, healthcare facilities and financial institutions across the U.S. as an industry-leading security, fire and life safety systems integrator. We strive to have the most experienced and technically trained and talented teams in the industry, driven by excellence at every turn. At ADT Commercial, we truly believe that our people are the difference - for our organization, the customers we serve and the communities we protect. When you're a part of ADT Commercial, you'll have the opportunity to be a part of that difference every day. With more than 300 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit www.adtcommercial.com or follow us on LinkedIn and Facebook.

Industry

Personal services

Company size

10,000+ Employees

Headquarters location

Boca Raton, FL, US

Year founded

1874

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