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Production Support Manager Jobs in New Port Richey, FL

Join a dynamic production support team where you'll help manage direct mail, print, and stationery campaigns from intake through delivery. This role is ideal for someone who is highly organized ...

Product Support Sales Rep (PSSR)

Lutz, FL · On-site

$17.75 - $19.50/hr

Dobbs Equipment is seeking an experienced Product Support Sales Rep (PSSR). This individual must be ... Management reserves the right to assign other duties or projects as necessary. Essential Functions ...

Manage production crews and jobs according to SERVPRO procedures. Assign and coordinate jobs with ... Ensure scope sheets, pictures, and supporting documents are submitted for entry into the estimating ...

Manage production crews and jobs according to SERVPRO ® procedures. Assign and coordinate jobs ... Ensure scope sheets, pictures, and supporting documents are submitted for entry into the estimating ...

Production Manager

Largo, FL · On-site

$90 - $120/hr

* Manage and lead a production area in order to meet safety, quality, customer experience, production ... support team members in reaching their full potential. * Create a supportive and inclusive work ...

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Production Support Manager information

See New Port Richey, FL salary details

$9

$31

$59

How much do production support manager jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for production support manager in New Port Richey, FL is $31.14, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $47.98 per hour, depending on experience, location, and employer.

What does a production support manager do?

A Production Support Manager oversees the support and maintenance of software applications and systems in a production environment. They manage teams responsible for troubleshooting, resolving incidents, and ensuring minimal downtime for business-critical applications. Their role often includes coordinating with development and operations teams, implementing process improvements, and ensuring compliance with service level agreements (SLAs). Additionally, they may analyze recurring issues to recommend long-term solutions and optimize production workflows.

What are the most common challenges faced by a production support manager, and how can they be addressed?

Production Support Managers often encounter challenges such as managing urgent system incidents, coordinating between cross-functional teams, and ensuring minimal downtime for business-critical applications. Addressing these challenges requires strong incident management protocols, clear communication channels, and proactive monitoring tools. Building good relationships with development, QA, and operations teams can also help streamline issue resolution and prevent recurring problems, making collaboration and technical knowledge key to success in this role.

What are the key skills and qualifications needed to thrive as a production support manager, and why are they important?

To thrive as a Production Support Manager, you generally need strong problem-solving abilities, experience in IT operations, and a background in computer science or a related field. Familiarity with incident management tools such as ServiceNow, monitoring systems, and ITIL certification are typically expected. Excellent communication, leadership, and crisis management skills help in effectively coordinating teams and resolving issues under pressure. These competencies are crucial for minimizing downtime, ensuring system reliability, and maintaining seamless business operations.

What is the difference between Production Support Manager vs Operations Analyst?

AspectProduction Support ManagerOperations Analyst
Required CredentialsBachelor's degree in IT, Computer Science, or related field; certifications like ITIL or PMP often preferredBachelor's degree in Business, Finance, or related field; certifications like Six Sigma or PMP may be advantageous
Work EnvironmentIT support teams, production environments, technical troubleshootingBusiness operations, data analysis, process improvement
Employer & Industry UsageTechnology, manufacturing, service industriesFinance, consulting, corporate sectors

The Production Support Manager focuses on maintaining and resolving issues in production environments, ensuring system stability. In contrast, the Operations Analyst analyzes business processes to improve efficiency. Both roles require analytical skills and industry knowledge but serve different operational functions.

Is a production support manager a hard job?

A production support manager's role involves overseeing the resolution of technical issues, maintaining system stability, and coordinating support teams, which can be demanding due to the need for strong problem-solving skills and the ability to work under pressure. The job often requires knowledge of IT systems, troubleshooting tools, and sometimes working outside regular hours to ensure continuous operations.

Is production support a stressful job?

Production support managers oversee the resolution of technical issues in live environments, which can involve high-pressure situations and urgent problem-solving. The role often requires strong communication skills, the ability to handle on-call responsibilities, and managing critical system uptime, which can contribute to stress levels depending on workload and organizational support.

What cities near New Port Richey, FL are hiring for Production Support Manager jobs?

Cities near New Port Richey, FL with the most Production Support Manager job openings:

Infographic showing various Production Support Manager job openings in New Port Richey, FL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $64,778 per year, or $31.1 per hour.

$90K - $110K/yr

Full-time

Re-posted 2 days ago


Job description

Must Have Technical/Functional Skills
• API troubleshooting (REST/SOAP).
• JSON/XML payload analysis.
• SSO technologies.
• SQL query and data analysis skills.
• Log analysis and troubleshooting.
• Microsoft 365 administration basics., splunk etc
Roles & Responsibilities
• Provide Level 2 support for business-critical applications and integrations.
• Troubleshoot and resolve application, workflow, and data-related issues.
• Monitor application performance, interfaces, and batch jobs.
• Manage incidents, service requests, and problem tickets using ServiceNow.
• Perform root cause analysis (RCA) and implement corrective actions.
• Coordinate with vendors, developers, and infrastructure teams for issue resolution.
• Support user access management, SSO, and security-related requests.
• Validate and support application releases, upgrades, and deployments.
• Maintain SOPs, runbooks, knowledge articles, and support documentation.
• Ensure compliance with SLAs and provide timely stakeholder communication.
• Analyze application logs, API errors, and integration failures.
• Drive continuous process improvements to enhance system stability, reliability, and user experience.
Salary Range: $90,000 to $110,000 per year