ZipRecruiter

Log In

1

Product Support Jobs in Indiana (NOW HIRING)

Rudd Equipment

Product Support Rep

Indianapolis, IN · On-site

Summary We are seeking a Product Support Representative responsible for promoting parts and service sales within an assigned territory and acting as a liaison between the customers and the Parts ...

Rudd Equipment

Product Support Rep

Fort Wayne, IN · On-site

Summary We are seeking a Product Support Representative responsible for promoting Heavy Construction parts and service sales within an assigned territory and acting as a liaison between the customers ...

SMC Corporation of America

Be Seen First

Lead Mechanical Product Support Engineer

Noblesville, IN · On-site

PURPOSE This role is to provide mechanical application technical support for internal and external customers. This position requires creativity, innovation, product design knowledge, and product ...

next page

Showing results 1-20

All JobsProduct Support JobsProduct Support Jobs in Indiana

Product Support information

See Indiana salary details

$5

$19

$31

How much do product support jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for product support in Indiana is $19.32, according to ZipRecruiter salary data. Most workers in this role earn between $12.79 and $26.06 per hour, depending on experience, location, and employer.

What is the difference between Product Support vs Customer Service Representative?

AspectProduct SupportCustomer Service Representative
Required CredentialsTechnical knowledge, certifications in specific products or softwareCommunication skills, customer service training
Work EnvironmentTechnical support centers, call centers, on-siteCall centers, retail, online support
Employer & Industry UsageTech companies, electronics, software firmsRetail, telecom, service industries
Common Search & ComparisonTechnical troubleshooting, product issuesCustomer inquiries, service requests

Product Support and Customer Service Representative roles both focus on assisting customers, but Product Support emphasizes technical troubleshooting and product-specific knowledge, often requiring certifications. Customer Service Representatives handle general inquiries and service requests, focusing on communication skills. While both roles are customer-facing, Product Support tends to be more technical and specialized, whereas Customer Service is broader and service-oriented.

What job makes $10,000 a month without a degree?

In product support roles, earning $10,000 a month is uncommon without specialized skills or experience. Typically, high earnings in support or technical fields require extensive knowledge, certifications, or a combination of technical expertise and customer management, often supplemented by experience or advanced training.

How does the Product Support role typically interact with other departments, and what collaboration skills are important for success?

Product Support professionals frequently collaborate with engineering, sales, and product management teams to address customer issues, relay feedback, and contribute to product improvements. Effective communication and problem-solving skills are essential, as you'll often serve as the bridge between technical and non-technical stakeholders. Being able to document issues clearly and advocate for customer needs helps ensure timely resolutions and fosters a positive customer experience. Collaborative teamwork and adaptability are key traits valued in this role.

What jobs pay $2000 a day?

High-paying jobs that can pay around $2000 a day typically include specialized roles such as senior consultants, surgeons, or experienced software engineers working on contract or project basis. These positions often require advanced skills, certifications, or extensive experience, and may involve freelance, consulting, or entrepreneurial work environments.

What does the product support role do?

A product support role involves assisting customers with technical issues, troubleshooting product problems, and providing guidance to ensure proper use of the product. Support staff often use tools like ticketing systems and may need technical knowledge or certifications to resolve issues efficiently. The role typically requires strong communication skills and a customer-focused approach.

How can I make 2000 a week working from home?

Product Support roles can offer remote work opportunities that, with experience and high performance, may pay close to or above $2000 weekly. Earning this level often requires advanced skills, certifications, and a full-time schedule, along with excellent communication and problem-solving abilities. Building expertise in customer service tools and maintaining consistent productivity are key factors in reaching higher income levels.

What are the key skills and qualifications needed to thrive as a Product Support specialist, and why are they important?

To thrive as a Product Support specialist, you need strong problem-solving abilities, technical understanding of the product, and typically a background in customer service or technical support. Familiarity with help desk software, ticketing systems, and sometimes certifications like CompTIA A+ or ITIL are commonly required. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These competencies ensure efficient resolution of customer issues, high client satisfaction, and smooth operation of support processes.

What is a Product Support role?

A Product Support role involves assisting customers or users with questions, issues, or problems related to a company's products or services. Product Support specialists troubleshoot technical problems, provide guidance on product features, and help resolve any concerns to ensure customer satisfaction. They often work closely with engineering and product teams to relay feedback and contribute to product improvements. This role requires strong communication skills, technical knowledge of the products, and a customer-focused mindset.
What are the most commonly searched types of Product Support jobs in Indiana? The most popular types of Product Support jobs in Indiana are:
What are popular job titles related to Product Support jobs in Indiana? For Product Support jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Product Support jobs in Indiana look for? The top searched job categories for Product Support jobs in Indiana are:
What cities in Indiana are hiring for Product Support jobs? Cities in Indiana with the most Product Support job openings:
Product Support jobs near you
Infographic showing various Product Support job openings in Indiana as of June 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, 25% Hybrid, and 25% Remote job distribution, with an average salary of $40,190 per year, or $19.3 per hour.
Product Support Rep

Product Support Rep

Rudd Equipment

Indianapolis, IN • On-site

Other

Posted 15 days ago

Job description

Summary
We are seeking a Product Support Representative responsible for promoting parts and service sales within an assigned territory and acting as a liaison between the customers and the Parts Manager and/or Service Manager to provide information about customer problems/complaints and long-term requirements. The PSR is a professional salesperson who must possess an intimate working knowledge of our company and the various products and services we market.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Duties and Responsibilities
  • Promote and sell certain items to customers.
  • Increase parts and service sales to all customers, with special attention to accounts with which the Company does not have a strong or recent sales history.
  • Call on customers at the time they purchase and/or rent new or used equipment to provide needed information.
  • Discuss customer concerns and/or complaints relative to parts/service and work with the Parts/Service Manager to resolve problems, while maintaining the Company policies and positions toward the issues in question.
  • Review all manufacturer service bulletins and product improvement and discuss with Manager(s)
  • With manager's guidance, provide the customer with technical, pricing, and available information relative to improvements.
  • Call on customers to follow-up after service department repairs to ensure customer satisfaction.
  • Participate, as requested, in customer outings, association gatherings, exhibits and demonstrations.
  • Provide superior customer service and promote a positive professional image.
  • Train customers on the proper use of parts manuals, microfiche, etc.
  • Plan an itinerary for each day and prepare for each sales call by reviewing the items to be discussed and promoted.
  • Complete sales call reports daily and submit on a weekly basis.
  • Responsible to contact branch office three times each day to maintain communication.
  • Maintain current customer file with all information requested by management and provide updated information.
  • Update the Company equipment population list through discussions with customers about equipment sold, scrapped, or purchased from other new or used equipment sources.
  • Submit all viable leads to the Equipment Department.
  • Travel territory, various training, and meetings.
Education and/or Experience
  • High School diploma or equivalent required.
  • Associates degree or some college is desired.
  • Previous sales experience a plus.
Communication Skills
  • Must have excellent communication skills (written and verbal) and great interpersonal skills.
  • Ability to get along with diverse personalities in a tactful, mature, and flexible manner. Must be able to remain calm under pressure.
  • Must be able to communicate both in verbal and written tasks to the department as well as customers.
Computer Skills
  • Must have computer and data entry skills
  • Experience with Microsoft Windows, Word, Excel, and Power Point.
Physical Demands
While performing the duties of this position the incumbent will be required to utilize the computer screen and keyboard, telephone and will need to bend and reach to file. In addition, this person will be required to travel.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computer, phone, photocopier, filing cabinets and fax machines. Travel can be expected.
Position Type and Expected Hours of Work
  • This is position is classified as full-time, exempt.
  • Normal Days of work are Monday through Friday 8:00 a.m. to 5:00 p.m.
  • Travel may be required on occasion as needed.

Other Duties
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the personnel for this job. Duties, responsibilities, and activities may change at any time.
EEO/AAP Statement
Rudd Equipment Company, Inc. is an Equal Opportunity/Affirmative Action employer. It is our policy not to discriminate against any Incumbent or Applicant. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or Vietnam era or other protected veteran. To achieve our goal of equal opportunity, we maintain an Affirmative Action Program through which we take good faith efforts to recruit, hire, and advance in the employment of qualified minorities, women, persons with disabilities, Vietnam-era veterans, and other protected veterans.

Apply