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Producer Help Desk Jobs (NOW HIRING)

Audacia Solutions

Help Desk

Washington, DC · On-site

$22.75 - $30.50/hr

Produces/maintains network docs (network map, SOPs, inventory, and switch configs).; Supports ... Assists Help Desk Lead with managing daily operations.; Updates all tickets assigned on a daily ...

Audacia Solutions

Help Desk

Washington, DC

$22.75 - $30.50/hr

Produces/maintains network docs (network map, SOPs, inventory, and switch configs).; Supports ... Assists Help Desk Lead with managing daily operations.; Updates all tickets assigned on a daily ...

Robert Half

Help Desk Manager

Glens Falls, NY · On-site

$75K - $90K/yr

We are looking for an experienced Help Desk Manager to lead onsite IT support operations in Glens ... Ability to analyze support activity, produce operational insights, and improve service quality in a ...

New

Producers Dairy Foods Inc.

Help Desk Technician

Fresno, CA · On-site

$19.75 - $26.75/hr

Producers Dairy Foods is a leading supplier and distributor of high-quality dairy products, and they are seeking a dedicated Help Desk Technician to support their internal users. The role involves ...

Essnova Solutions, Inc.

Help Desk Support

Washington, DC · On-site

$23.25 - $31.75/hr

Produce and submit required reports including Monthly Help Desk Logs and Bi-Weekly Bug/Defect Tracking Logs with resolution metrics, response times, and LOE summaries. * Maintain and update Knowledge ...

Essnova Solutions, Inc.

Help Desk Support

Washington, DC · On-site

$23.25 - $31.75/hr

Produce and submit required reports including Monthly Help Desk Logs and Bi-Weekly Bug/Defect Tracking Logs with resolution metrics, response times, and LOE summaries. * Maintain and update Knowledge ...

Essnova Solutions, Inc.

Help Desk Support

Washington, DC · On-site

$23.25 - $31.75/hr

Produce and submit required reports including Monthly Help Desk Logs and Bi-Weekly Bug/Defect Tracking Logs with resolution metrics, response times, and LOE summaries. * Maintain and update Knowledge ...

Family Express Corporation

Help Desk Associate

Valparaiso, IN · On-site

$15.75 - $21.25/hr

The Help Desk Associate is the first level of response and support for our stores and end-users ... To serve our community through volunteerism and produce a return on assets which will assure the ...

Family Express Corporation

Help Desk Associate

Valparaiso, IN · On-site

$15.75 - $21.25/hr

The Help Desk Associate is the first level of response and support for our stores and end-users ... To serve our community through volunteerism and produce a return on assets which will assure the ...

FAMILY EXPRESS CORPORATION

Help Desk Associate

Valparaiso, IN · On-site

$15.75 - $21.25/hr

The Help Desk Associate is the first level of response and support for our stores and end-users ... To serve our community through volunteerism and produce a return on assets which will assure the ...

New

CSA Global LLC

Help Desk Manager

Washington, DC · On-site

Help Desk Leadership & Operations: Manage onsite IT Help Desk operations serving 21 directorates ... Develop processes to track billing and produce a Monthly Wireless Invoice Exception Recommendations ...

CSA Global LLC

Help Desk Manager

Washington, DC · Hybrid

Help Desk Leadership & Operations: Manage onsite IT Help Desk operations serving 21 directorates ... Develop processes to track billing and produce a Monthly Wireless Invoice Exception Recommendations ...

Entarian

Help Desk Specialist

Silver Spring, MD · On-site

$25 - $28/hr

Overview/ Job Responsibilities Entarian is seeking a Help Desk Specialist to support NOAA ... Produce routine and ad hoc security artifacts * Generate activity and metrics reports * Provide ...

Entarian

Help Desk Specialist

Silver Spring, MD

$25 - $28/hr

Entarian is seeking a Help Desk Specialist to support NOAA's National Marine Fisheries Service ... Produce routine and ad hoc security artifacts * Generate activity and metrics reports * Provide ...

Entarian

Help Desk Specialist

Silver Spring, MD · On-site

$25 - $28/hr

Overview/ Job Responsibilities Entarian is seeking a Help Desk Specialist to support NOAA ... Produce routine and ad hoc security artifacts * Generate activity and metrics reports * Provide ...

Exchange Bank

Help Desk Analyst

Santa Rosa, CA · On-site

$22 - $28.50/hr

ESSENTIAL FUNCTIONS: IT Help Desk Support: * * Document all ITSM tickets into ticketing system ... produces written information, which may include technical material that is appropriate for the ...

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Producer Help Desk information

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How much do producer help desk jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for producer help desk in the United States is $19.70, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

What is a Producer Help Desk?

A Producer Help Desk is a support service that assists producers—such as insurance agents, media producers, or financial advisors—with questions, troubleshooting, and administrative tasks related to their work. The Help Desk provides guidance on processes, policies, technical issues, and compliance, helping producers resolve problems efficiently. This support allows producers to focus on their core responsibilities by giving them quick access to expert assistance.

How does a Producer Help Desk professional typically collaborate with other teams to resolve issues efficiently?

Producer Help Desk professionals often act as the first point of contact for production staff experiencing technical or workflow issues. Collaboration is key—they regularly coordinate with IT, production management, and content teams to troubleshoot problems, relay user feedback, and escalate more complex issues to the appropriate specialists. This teamwork ensures that production runs smoothly and disruptions are minimized. Clear communication and a proactive approach are essential in building strong partnerships across departments.

What are the key skills and qualifications needed to thrive as a Producer Help Desk, and why are they important?

To excel as a Producer Help Desk professional, you need strong problem-solving abilities, customer service experience, and knowledge of insurance or financial products, often supported by a relevant degree or industry certification. Familiarity with help desk ticketing systems, CRM platforms, and industry-specific policy management software is typically required. Excellent communication, patience, and the ability to multitask are crucial soft skills for effectively supporting producers and resolving their issues. These competencies are vital to ensure efficient operations, high producer satisfaction, and the smooth handling of complex inquiries in a fast-paced environment.
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What job categories do people searching Producer Help Desk jobs look for?

The top searched job categories for Producer Help Desk jobs are:

Producer Help Desk jobs near you
Infographic showing various Producer Help Desk job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $40,985 per year, or $19.7 per hour.

Help Desk

Audacia Solutions

Washington, DC • On-site

$22.75 - $30.50/hr

Full-time

Re-posted 16 days ago

Job description

Company Description
5 immediate Help Desk and Desktop Support openings with Securities Exchange Commission in D.C. Seeking candidates from entry level to five years experience. Provide technical support for 140+ users in-person and by telephone, as part of the help desk services team.
Title: Help Desk Specialist or Desktop Services
Openings: 5
Location: Securities Exchange Commission, Washington, D.C. - Easy access to Union Station Metro
Duration: Temp to Perm
Job Description
Supporting Dell laptops, desktops, working in windows 7, and office 2010
Develops best practices for processes and procedures (ITIL process environment).; Supports Operating Systems: Windows XP/2000/NT/98/95, Microsoft Exchange, Novell, DOS, TCP/IP, UNIX; ERP Software/Tools, MS Office Suite 2000/2003 (including MS Publisher and MS Access); Provides support on complex hardware and operating system software.
Resolves software and hardware desktop issues.; Assists users by utilizing experience with multicase media, wireless networking, port security, remote access, and VPN port security.; Produces/maintains network docs (network map, SOPs, inventory, and switch configs).; Supports equipment moves/adds/changes. Stages/configures/installs desktop equipment. Maintains desktop firmware and performs memory upgrades.; Assists Help Desk Lead with managing daily operations.; Updates all tickets assigned on a daily basis. Opens, tracks, and closes trouble tickets. Ensures problem ownership and promotes end-user satisfaction. Tracks activities of technical support specialists to whom tickets were assigned.; Provides end user training instruction.
Qualifications
- Successful candidates must be dependable and punctual.
- Eligible to work in the U.S. for any employer. Sponsorship is not offered for this position.
Additional Information
Apply
: https://audacia.workable.com/j/FBFEAB0B69

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