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Process Tech Jobs in Tennessee (NOW HIRING)

Woodbridge

Process Engineer

Chattanooga, TN · On-site

We are pioneers in foam technology science and provide our products to customers in multiple ... Position Summary Provide technical support to manufacturing locations through process related ...

Woodbridge

Process Engineer

Chattanooga, TN · On-site

We are pioneers in foam technology science and provide our products to customers in multiple ... Position Summary Provide technical support to manufacturing locations through process related ...

Sandvik

Process Engineer

Nashville, TN · On-site

Job Title: Process Engineer Department: Manufacturing Reports to: Production Unit Manager ... Lead and manage capital investment projects to maintain advanced production technologies and ...

Tjoapack

Process Engineer

Clinton, TN · On-site

Support the implementation of new equipment, technologies, and process enhancements ... Continuous Improvement & Performance Management * Lead and support Continuous Improvement ...

Enexor

Process Engineer

Franklin, TN

... climate tech company just outside of Nashville, TN, developing distributed systems that turn ... Why This Role Matters We're hiring a Process Engineer with a strong mechanical foundation to help ...

Enexor

Process Engineer

Franklin, TN · On-site

... climate tech company just outside of Nashville, TN, developing distributed systems that turn ... Why This Role Matters We're hiring a Process Engineer with a strong mechanical foundation to help ...

Enexor

Process Engineer

Franklin, TN · On-site

... climate tech company just outside of Nashville, TN, developing distributed systems that turn ... Why This Role Matters We're hiring a Process Engineer with a strong mechanical foundation to help ...

Crucible Zinc

Process Engineer

Clarksville, TN

Reporting to the Process Strategy & Technology Manager, this role is the bridge between raw metallurgical data and operational excellence. The position directly influences the sustainability and ...

GWS Tool Group

Process Engineer

Nashville, TN · On-site

Job Title: Process Engineer Department: Manufacturing Reports to: Production Unit Manager ... Lead and manage capital investment projects to maintain advanced production technologies and ...

AB MAURI FOOD INC

Process Engineer

Memphis, TN · On-site

PROCESS CONTROL & TECHNOLOGY • Work closely with the Fermentation Specialist and Plant Yeast Technical Manager to update and improve brewing protocols. • Evaluate process control strategies and ...

AB MAURI FOOD INC

Process Engineer

Memphis, TN · On-site

PROCESS CONTROL & TECHNOLOGY • Work closely with the Fermentation Specialist and Plant Yeast Technical Manager to update and improve brewing protocols. • Evaluate process control strategies and ...

BWXT

Process Engineer

Jonesborough, TN

At BWX Technologies, Inc. (NYSE: BWXT), we are People Strong, Innovation Driven. A U.S.-based ... As a Process Engineer, you will play a key role in evaluating, improving, and supporting ...

BWXT

Process Engineer

Jonesborough, TN

At BWX Technologies, Inc. (NYSE: BWXT), we are People Strong, Innovation Driven. A U.S.-based ... As a Process Engineer, you will play a key role in evaluating, improving, and supporting ...

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Process Tech information

See Tennessee salary details

$12

$22

$32

How much do process tech jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for process tech in Tennessee is $22.39, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $25.53 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a process technician, and why are they important?

To thrive as a Process Technician, you need a solid understanding of process operations, mechanical aptitude, and typically a technical associate's degree or equivalent experience. Familiarity with process control systems, safety protocols, and tools such as programmable logic controllers (PLCs) is commonly required. Attention to detail, problem-solving abilities, and teamwork are crucial soft skills for excelling in this role. These skills and qualities ensure safe, efficient, and reliable operation of manufacturing or production processes.

What is a process tech?

A Process Tech, short for Process Technician, is a professional who monitors and manages the equipment and systems used in manufacturing or industrial production environments. They ensure that processes run efficiently, safely, and within quality standards by troubleshooting issues, performing routine maintenance, and collecting data for process improvements. Process Technicians often work in industries such as chemical manufacturing, oil and gas, pharmaceuticals, and food processing. Their role is critical for minimizing downtime and maintaining product quality.

Do you need a degree to be a process technician?

A process technician typically does not need a college degree but usually requires a high school diploma or equivalent. Many employers prefer candidates with technical training or certifications related to manufacturing, automation, or process control. On-the-job training and familiarity with equipment and safety protocols are also important for this role.

Are process technicians in demand?

Process technicians are in demand in manufacturing, chemical, and industrial sectors due to ongoing production needs and technological advancements. They often require technical skills, certifications, and familiarity with process control systems, making them valuable in maintaining efficient operations.

What are some common challenges process technicians face when troubleshooting equipment issues, and how are these typically addressed?

Process Technicians often encounter challenges such as diagnosing equipment malfunctions, managing unexpected process deviations, and maintaining production efficiency while ensuring safety standards. These issues are typically addressed by following standardized troubleshooting procedures, collaborating closely with maintenance and engineering teams, and utilizing monitoring systems to quickly identify the root cause of problems. Continuous training and hands-on experience are essential for Process Technicians to effectively navigate these challenges and minimize downtime.

What is the difference between Process Tech vs Chemical Operator?

AspectProcess TechChemical Operator
Required CertificationsOften requires technical certifications or associate degrees in process technology or related fieldsTypically requires chemical processing certifications or on-the-job training
Work EnvironmentManufacturing plants, refineries, or chemical processing facilitiesChemical plants, refineries, or manufacturing environments
Employer & Industry UsageCommonly employed in chemical, oil & gas, and manufacturing industriesPrimarily found in chemical manufacturing and processing industries

Process Techs and Chemical Operators work closely in chemical processing environments, but Process Techs often have more technical training and focus on monitoring and maintaining equipment, while Chemical Operators handle the day-to-day operation of chemical processes. Both roles are essential in ensuring safe and efficient plant operations.

What are popular job titles related to Process Tech jobs in TN? For Process Tech jobs in TN, the most frequently searched job titles are:
Process Tech jobs near you
Infographic showing various Process Tech job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, 5% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $46,578 per year, or $22.4 per hour.

Manager, Business Process Transactions

DXC Technology

Nashville, TN • On-site

Full-time

Re-posted 27 days ago

DXC Technology rating

7.0

Company rating: 7.0 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

150th of 223 rated it services

Job description

Job Description:
DXC Technology is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations - helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates.
DXC's Insurance Software and BPS (ISB) helps insurers around the world modernize and run their core operations at scale by combining deep industry expertise, proven software platforms, and innovative AI-driven solutions. A global market leader in core insurance platforms, ISB delivers solutions across policy administration, claims, billing, analytics, and digital engagement supporting Life & Annuity, Property & Casualty, and Specialty insurance markets. You'll directly shape how the world's leading insurers operate by helping to transform the policy, underwriting, and claims systems that millions of people rely on every day.
Leads end-to-end customer support center operations, managing a team of Associate Managers to deliver high-quality service outcomes. Accountable for operational performance, service level attainment, customer satisfaction, and continuous improvement within a compliance-driven environment.
This role partners closely and works hand-in-hand with the Head of BPS Contact Center Operations, serving as a trusted advisor across all aspects of the operation. The role is critical in driving results through the alignment of people, processes, and technology, ensuring consistent execution of strategic priorities and operational excellence at scale.
Key Responsibilities
  • Lead day-to-day contact center operations through a team of Associate Managers, ensuring consistent execution against SLAs, KPIs, quality standards, client expectations, and operational commitments
  • Provide direct leadership, coaching, and accountability to Associate Managers, ensuring they are effectively driving team performance, engagement, development, and execution of business priorities
  • Drive a disciplined performance management operating rhythm, including metric reviews, root-cause analysis, action planning, coaching follow-up, and sustained improvement in service delivery outcomes
  • Monitor and improve the customer experience by leveraging feedback, call trends, quality insights, operational data, and escalation patterns to identify gaps and implement targeted improvements
  • Partner closely with internal and client stakeholders to optimize processes, systems, workflows, and service delivery models, ensuring scalable solutions that support operational efficiency and business growth
  • Ensure compliance with regulatory, client, contractual, and internal policies across all operations, reinforcing strong governance, risk awareness, documentation discipline, and audit readiness
  • Collaborate with workforce management, quality, training, technology, and operations partners to align staffing, training, tools, and process improvements to business needs and performance objectives
  • Identify and lead continuous improvement opportunities that reduce defects, improve productivity, strengthen controls, enhance customer experience, and increase operational consistency across accounts
  • Contribute to revenue growth, cost efficiency, and margin improvement by identifying operational efficiencies, supporting cross-selling opportunities, and ensuring effective resource utilization

Top 5 Core Competencies
1. Operational Excellence & KPI Management
  • Strong ability to manage SLAs, AHT, quality, and productivity metrics
  • Uses data insights to drive decision-making and continuous improvement

2. Leadership & People Development
  • Builds high-performing teams through coaching, mentoring, and performance management
  • Drives accountability while fostering engagement and retention

3. Customer Experience & Service Delivery
  • Focus on improving end-to-end customer journeys and satisfaction outcomes
  • Translate customer feedback into actionable improvements

4. Workforce & Resource Optimization
  • Aligns staffing models to forecasted demand applying consideration to margin
  • Maximizes efficiency through balancing performance to goal perimeter

5. Strategic Thinking & Continuous Improvement
  • Oversees invoicing accuracy to ensure expected revenue aligns with invoice output and contractual requirements
  • Identifies opportunities for process improvement, automation, and innovation
  • Drives initiatives that enhance quality, efficiency, and cost effectiveness

Qualifications
  • Bachelor's degree (Business, Technology, or related field preferred)
  • 9+ years of contact center leadership experience
  • 10+ years in a leadership role managing teams
  • Experience in multi-channel support environments and contact center technologies

Preferred Skills
  • Strong analytical and problem-solving capabilities
  • Excellent communication and stakeholder management skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Experience driving transformation and change initiatives

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.
If you are an applicant from the United States, Guam, or Puerto Rico
DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below .
We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.
Postings Link
Disability Accommodations
If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email.
Please note: DXC will respond only to requests for accommodations due to a disability.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

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