The Operations Process Standardization Supervisor/Manager is responsible for designing, documenting, and continuously improving Standard Operating Procedures (SOPs) across SwiftX's delivery network.
The Operations Process Standardization Supervisor/Manager is responsible for designing, documenting, and continuously improving Standard Operating Procedures (SOPs) across SwiftX's delivery network.
Branch Standardization Manager
FL · Remote
The Branch Standardization Manager executes the "Sunbelt Standard" in the field. This road warrior ... Help build safe practices into each identified process area. * Reporting: Document baseline and ...
Branch Standardization Manager
FL · Remote
The Branch Standardization Manager executes the "Sunbelt Standard" in the field. This road warrior ... Help build safe practices into each identified process area. * Reporting: Document baseline and ...
The Branch Standardization Manager executes the "Sunbelt Standard" in the field. This road warrior ... Help build safe practices into each identified process area. * Reporting: Document baseline and ...
The Branch Standardization Manager executes the "Sunbelt Standard" in the field. This road warrior ... Help build safe practices into each identified process area. * Reporting: Document baseline and ...
Promote and enforce process standardization and reduction in process variability. * Demonstrate ... Manage department projects and lead cross-functional initiatives as needed. Who are You? * A ...
Promote and enforce process standardization and reduction in process variability. * Demonstrate ... Manage department projects and lead cross-functional initiatives as needed. Who are You? * A ...
Process and Standards Manager, Vault
New Castle, DE · On-site
$94K - $122K/yr
## Customer Success Manager, PSA Verified (Remote - East Coast)Applylocations: US - Remote: US Remote ... As part of our interview process, we request that candidates have their cameras on during video ...
Process and Standards Manager, Vault
New Castle, DE · On-site
$94K - $122K/yr
## Customer Success Manager, PSA Verified (Remote - East Coast)Applylocations: US - Remote: US Remote ... As part of our interview process, we request that candidates have their cameras on during video ...
Process and Standards Manager, Vault
New Castle, DE · On-site
$125K - $147K/yr
We are looking for a meticulous and process-minded individual to join our team as a P rocess and Standards Manager . In this position, you will be the process engineer for the vault, responsible for ...
Process and Standards Manager, Vault
New Castle, DE · On-site
$125K - $147K/yr
We are looking for a meticulous and process-minded individual to join our team as a P rocess and Standards Manager . In this position, you will be the process engineer for the vault, responsible for ...
Manager, Manufacturing Process Engineer
Santa Ana, CA · On-site
$100K - $140K/yr
Technical Writing and Process Standardization - Manage the development, review, and implementation of work instructions, procedures, and process documentation to support Manufacturing Engineering ...
Manager, Manufacturing Process Engineer
Santa Ana, CA · On-site
$100K - $140K/yr
Technical Writing and Process Standardization - Manage the development, review, and implementation of work instructions, procedures, and process documentation to support Manufacturing Engineering ...
Manager, Manufacturing Process Engineer
Santa Ana, CA · On-site
$100K - $140K/yr
Technical Writing and Process Standardization - Manage the development, review, and implementation of work instructions, procedures, and process documentation to support Manufacturing Engineering ...
Manager, Manufacturing Process Engineer
Santa Ana, CA · On-site
$100K - $140K/yr
Technical Writing and Process Standardization - Manage the development, review, and implementation of work instructions, procedures, and process documentation to support Manufacturing Engineering ...
Manager, Manufacturing Process Engineer
Santa Ana, CA · On-site
$100K - $140K/yr
Technical Writing and Process Standardization - Manage the development, review, and implementation of work instructions, procedures, and process documentation to support Manufacturing Engineering ...
Manager, Manufacturing Process Engineer
Santa Ana, CA · On-site
$100K - $140K/yr
Technical Writing and Process Standardization - Manage the development, review, and implementation of work instructions, procedures, and process documentation to support Manufacturing Engineering ...
... process standardization, control improvement, data quality enhancement, and elimination of non ... management dimensions, recognizing that technology alone may not resolve operational pain points ...
... process standardization, control improvement, data quality enhancement, and elimination of non ... management dimensions, recognizing that technology alone may not resolve operational pain points ...
Identify opportunities for workflow automation, technology enablement, process standardization ... The ability to manage or support a portfolio of initiatives with multiple stakeholders, timelines ...
Identify opportunities for workflow automation, technology enablement, process standardization ... The ability to manage or support a portfolio of initiatives with multiple stakeholders, timelines ...
Process Engineer
North Canton, OH · On-site
ESSENTIAL FUNCTIONS Develop, optimize, and standardize molding and auxiliary manufacturing ... Strong project management and organizational skills with the ability to prioritize workflow and ...
Quick apply
Process Engineer
North Canton, OH · On-site
ESSENTIAL FUNCTIONS Develop, optimize, and standardize molding and auxiliary manufacturing ... Strong project management and organizational skills with the ability to prioritize workflow and ...
Process Improvement Manager
Garden Grove, CA · On-site
$120K/yr
SUMMARY The Process Improvement Manager is responsible for leading enterprise-wide process ... Standard business hours are Monday through Friday from 8:00 am to 5:00 pm. WHAT YOU'LL DO ...
Process Improvement Manager
Garden Grove, CA · On-site
$120K/yr
SUMMARY The Process Improvement Manager is responsible for leading enterprise-wide process ... Standard business hours are Monday through Friday from 8:00 am to 5:00 pm. WHAT YOU'LL DO ...
SUMMARY The Process Improvement Manager is responsible for leading enterprise-wide process ... Standard business hours are Monday through Friday from 8:00 am to 5:00 pm. WHAT YOU'LL DO ...
SUMMARY The Process Improvement Manager is responsible for leading enterprise-wide process ... Standard business hours are Monday through Friday from 8:00 am to 5:00 pm. WHAT YOU'LL DO ...
... management, governance frameworks, enterprise architecture, and technology alignment, including process mapping, optimization, and standardization. Customer-Centric Operational Alignment - Strong ...
... management, governance frameworks, enterprise architecture, and technology alignment, including process mapping, optimization, and standardization. Customer-Centric Operational Alignment - Strong ...
... management, governance frameworks, enterprise architecture, and technology alignment, including process mapping, optimization, and standardization. Customer-Centric Operational Alignment - Strong ...
... management, governance frameworks, enterprise architecture, and technology alignment, including process mapping, optimization, and standardization. Customer-Centric Operational Alignment - Strong ...
Process Engineer-Hiram, Ga
$80K - $95K/yr
... change management. * Understanding of SAP data governance, master data validation, and process standardization. * Experience supporting ERP implementation, process optimization, and continuous ...
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Process Engineer-Hiram, Ga
$80K - $95K/yr
... change management. * Understanding of SAP data governance, master data validation, and process standardization. * Experience supporting ERP implementation, process optimization, and continuous ...
Enable teams to drive process standardization/simplification, establish internal controls for risk ... Project Management: * Proven ability to lead continuous improvement projects, from diagnosis ...
Enable teams to drive process standardization/simplification, establish internal controls for risk ... Project Management: * Proven ability to lead continuous improvement projects, from diagnosis ...
SAP Business Process Mgr - Supply Chain
Cleveland, OH · On-site
$64.75 - $84.50/hr
This role drives standardization of critical supply chain and operations processes and ensures SAP ... Strong change management, stakeholder management, facilitation, and executive communication skills.
SAP Business Process Mgr - Supply Chain
Cleveland, OH · On-site
$64.75 - $84.50/hr
This role drives standardization of critical supply chain and operations processes and ensures SAP ... Strong change management, stakeholder management, facilitation, and executive communication skills.
Delivery Standards Manager
Melbourne, FL · On-site
The Standards Manager works closely with the Vendor Governance Manager, Governance Analysts, and ... Process Documentation: Create and maintain SOPs, process guides, and reference documentation for ...
Delivery Standards Manager
Melbourne, FL · On-site
The Standards Manager works closely with the Vendor Governance Manager, Governance Analysts, and ... Process Documentation: Create and maintain SOPs, process guides, and reference documentation for ...
Process Standardization Manager information
See salary details
$34K - $46K
7% of jobs
$46K - $58.1K
7% of jobs
$58.1K - $70.1K
9% of jobs
$71K is the 25th percentile. Wages below this are outliers.
$70.1K - $82.2K
12% of jobs
$82.2K - $94.2K
13% of jobs
The median wage is $95.9K / yr.
$94.2K - $106.3K
12% of jobs
$106.3K - $118.3K
11% of jobs
$123.4K is the 75th percentile. Wages above this are outliers.
$118.3K - $130.4K
11% of jobs
$130.4K - $142.4K
8% of jobs
$142.4K - $154.5K
5% of jobs
$154.5K - $166.5K
5% of jobs
$34K
$101.7K
$166.5K
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Operations Process Standardization Supervisor
Ontario, CA • On-site
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 11 days ago
Job description
SwiftX Inc. is a U.S.-based last-mile delivery company committed to redefining efficiency and reliability in logistics. We leverage data-driven insights to optimize delivery operations, enhance customer satisfaction, and support the growth of our delivery service provider (DSP) network across the nation.
The Operations Process Standardization Supervisor/Manager is responsible for designing, documenting, and continuously improving Standard Operating Procedures (SOPs) across SwiftX's delivery network. This role sits within the Operations Center and serves as the central owner of operational standards, ensuring consistency, quality, and scalability. The position translates performance data and operational insights into clear, executable procedures that drive reliable execution across all operations teams.
Key Responsibilities- SOP Development & Ownership
- Create, document, and maintain end-to-end SOPs covering pickup, delivery, POD quality, capacity utilization, productivity, cost controls, and ZIP code coverage.
- Act as the single source of truth for operational standards and working procedures.
- Process Standardization & Quality Control
- Define and standardize key quality control checkpoints across all operational stakeholders (stations, DSPs, customer service, and operations teams).
- Ensure SOPs are practical, measurable, and aligned with business KPIs and SLA requirements.
- Performance-Driven Procedure Improvement
- Monitor core operational KPIs (on-time rate, SLA compliance, POD quality, utilization, productivity, and cost).
- Conduct root cause analysis on performance gaps and translate findings into SOP updates or new procedures.
- Operational Governance & Alignment
- Partner with Operations, Station Management, DSP Management, Customer Service, and Finance to ensure SOP adoption and execution.
- Close the loop from data SOP execution review, ensuring continuous improvement and accountability.
- Reporting & Continuous Improvement
- Support daily, weekly, and monthly performance reviews and dashboards to identify process gaps.
- Lead SOP change management, including communication, rollout, and post-implementation reviews.
Requirements
- Industry Experience: Minimum 1 year of experience in express delivery, logistics, last-mile delivery, or supply chain, and 2-3 years of experience in data analysis.
- Technical Skills: Proficient in Excel, SQL, and Tableau (or similar BI tools).
- Analytical & Communication Skills: Strong ability to translate complex data into clear business insights and recommendations. Excellent communication and cross-functional collaboration skills.
- Language: Bilingual proficiency in English and Chinese (Mandarin) required.
- Education: Bachelor's degree or above in Statistics, Mathematics, Computer Science, Industrial Engineering, Logistics Management, or a related field preferred.
Benefits
- 60-90K +Bonus
- 7 PTO days
- 5 Paid Sick Leave Days
- 6 Paid Holidays
- 401K 100% Matching up to 2%
- 50% Medical insurance, 100% Dental and Vision Insurance