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Process Manager Jobs in Baltimore, MD (NOW HIRING)

Samprasoft

Business Process Manager

Owings Mills, MD · On-site

Business Process Manager This position will play a key role in delivering on all aspects of enterprise wide, cross functional process management initiatives including developing process architecture ...

ASR Group

Assistant Process Manager

Baltimore, MD

The Assistant Process Manager also has the responsibility for meeting and maintaining established safety, sanitation, and environmental regulations. DETAILED ROLES & RESPONSIBILITIES * Act as a ...

ASR Group

Specialty Process Supervisor

Baltimore, MD · On-site

$62K - $115K/yr

This position is responsible for management of unionized workers in the manufacture of food ... Responsible for all aspects of the specialty sugar process, production, quality, safety, and the ...

Inovalon, Inc.

Head of Process Engineering

Bowie, MD · On-site

Define and maintain enterprise process management standards, methodologies, and governance frameworks. * Lead enterprise-wide process discovery activities across business functions, design ...

Saft America, Inc.

Process Engineer

Cockeysville, MD · On-site

$80K - $85K/yr

As a Process Engineer , you will be responsible for developing and implementing process strategies, managing process resources, optimizing current processes, and maintaining process documents.

Saft America, Inc.

Process Engineer

Cockeysville, MD · On-site

$80K - $85K/yr

Meet with production managers to assess existing processes. * Draft process ideas to reduce costs and improve production rates. * Perform risk assessments and optimization tests. * Design and test ...

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Process Manager information

See Baltimore, MD salary details

$33.8K

$101.1K

$165.4K

How much do process manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for process manager in Baltimore, MD is $101,081.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $128,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a process manager, and why are they important?

To thrive as a Process Manager, you need expertise in process optimization, project management, and data analysis, usually supported by a relevant degree and experience in operations or business management. Familiarity with process mapping tools like Visio, Lean Six Sigma certification, and workflow automation systems is highly valued. Strong leadership, problem-solving, and communication skills help drive cross-functional collaboration and change management. These abilities are crucial for identifying inefficiencies, implementing effective solutions, and ensuring organizational processes run smoothly and efficiently.

What does a process manager do?

A Process Manager is responsible for analyzing, designing, implementing, and optimizing business processes within an organization. Their main goal is to improve efficiency, reduce costs, and enhance the quality of products or services. They work closely with different departments to identify bottlenecks, recommend improvements, and ensure that processes align with business objectives. Process Managers often use various methodologies such as Lean, Six Sigma, or BPM (Business Process Management) to achieve these goals.

How does a process manager typically collaborate with cross-functional teams to drive process improvements?

Process Managers play a central role in collaborating with cross-functional teams by facilitating communication between departments such as operations, quality assurance, IT, and finance. They often lead workshops, gather feedback from stakeholders, and map out current workflows to identify inefficiencies. By working closely with team members from various backgrounds, Process Managers ensure that proposed changes align with overall business objectives and are feasible for implementation. Regular meetings, documentation, and performance tracking are key aspects of their collaborative approach.

What is the difference between Process Manager vs Operations Coordinator?

AspectProcess ManagerOperations Coordinator
Required CredentialsBachelor's degree, process management certifications (e.g., Six Sigma)Bachelor's degree, relevant experience in operations
Work EnvironmentOversees process improvement teams, works in office settingsSupports daily operations, interacts with staff and clients
Employer & Industry UsageManufacturing, logistics, service industriesRetail, healthcare, corporate services

The Process Manager focuses on analyzing and improving business processes, often leading projects to increase efficiency. The Operations Coordinator handles daily operational tasks, coordinating activities across departments. While both roles require strong organizational skills, the Process Manager typically has more specialized certifications and a strategic focus, whereas the Operations Coordinator emphasizes execution and support functions.

What is a process manager?

A process manager oversees change and innovation in the business processes of an organization. Job duties include identifying improvements to current business processes, setting goals, working across departments to implement changes, and contributing to better quality products and services while reducing costs and increasing efficiency. The qualifications you need for a career as a process manager are a bachelor’s degree in business administration, human resources, or information technology; experience in a corporate environment; and strong analytical skills. Professional certification in business process management provides you with additional training to inform your work.

More about Process Manager jobs
What are the most commonly searched types of Process jobs in Baltimore, MD? The most popular types of Process jobs in Baltimore, MD are:
What job categories do people searching Process Manager jobs in Baltimore, MD look for? The top searched job categories for Process Manager jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Process Manager jobs? Cities near Baltimore, MD with the most Process Manager job openings:
Process Manager jobs near you
Infographic showing various Process Manager job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 4% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $101,081 per year, or $48.6 per hour.

Business Process Manager

Samprasoft

Owings Mills, MD • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Business Process Manager

This position will play a key role in delivering on all aspects of enterprise wide, cross functional process management initiatives including developing process architecture and hierarchy, process transformation, process automation and reengineering. The incumbent will function as a champion of process improvement methodologies and implementation throughout the organization. This individual will help drive the measurement of business effectiveness, research business processes and practices and analyze process data to develop and implement sustainable, repeatable and quantifiable operational and strategic process improvement.

This individual will be part of the BPM center of excellence team that will drive process improvement initiatives and bring efficiency, effectiveness and a culture of continuous improvement to the organization.

Essential Functions:

  • Develop industry standard best practices for process management, innovation and continuous improvement across the enterprise.
  • Develop framework to align process architecture with strategic business capabilities and govern linkages. Ensures that policies and procedures align with corporate vision.
  • Develop core program framework, governance structure, tools and templates for delivering cross functional process improvement initiatives.
  • Manage resources (change agents and champions) within a matrix environment to lead process improvement initiatives across the enterprise.
  • Engage in training activities with change agents and champions to develop this capability and skill set across the enterprise.

Qualifications:

  • Education Level: Bachelor's Degree, Business Management or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
  • Experience: 10 years relevant business process specialization (i.e. business process management, consulting or other applicable business process transformation experience).

Knowledge, Skills and Abilities (KSAs):

  • Skill in analyzing and organizing technical data.
  • Proficient in MS Office programs.
  • Knowledge of web based applications and documentation tools.
  • Excellent communication skills both written and verbal.
  • Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence.
  • Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

Licenses/Certifications:

  • Certified in Business Analysis - PMI Upon Hire Preferred.
  • CSSBB - Six Sigma Black Belt BPMI Certification Preferred.

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