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Process Manager Jobs in Crofton, MD (NOW HIRING)

Belay Technologies, Inc.

Process Engineer

Columbia, MD · On-site

$105 - $200/hr

This candidate will support system engineers with process management, process design, and process reviews. Applies process improvement (PI), engineering methodologies, and principles to effectively ...

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Process Manager information

See Crofton, MD salary details

$34.4K

$102.9K

$168.4K

How much do process manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for process manager in Crofton, MD is $102,884.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,300.00 and $131,000.00 per year, depending on experience, location, and employer.

What is a process manager?

A process manager oversees change and innovation in the business processes of an organization. Job duties include identifying improvements to current business processes, setting goals, working across departments to implement changes, and contributing to better quality products and services while reducing costs and increasing efficiency. The qualifications you need for a career as a process manager are a bachelor’s degree in business administration, human resources, or information technology; experience in a corporate environment; and strong analytical skills. Professional certification in business process management provides you with additional training to inform your work.

What does a process manager do?

A Process Manager is responsible for analyzing, designing, implementing, and optimizing business processes within an organization. Their main goal is to improve efficiency, reduce costs, and enhance the quality of products or services. They work closely with different departments to identify bottlenecks, recommend improvements, and ensure that processes align with business objectives. Process Managers often use various methodologies such as Lean, Six Sigma, or BPM (Business Process Management) to achieve these goals.

What are the key skills and qualifications needed to thrive as a process manager, and why are they important?

To thrive as a Process Manager, you need expertise in process optimization, project management, and data analysis, usually supported by a relevant degree and experience in operations or business management. Familiarity with process mapping tools like Visio, Lean Six Sigma certification, and workflow automation systems is highly valued. Strong leadership, problem-solving, and communication skills help drive cross-functional collaboration and change management. These abilities are crucial for identifying inefficiencies, implementing effective solutions, and ensuring organizational processes run smoothly and efficiently.

How does a process manager typically collaborate with cross-functional teams to drive process improvements?

Process Managers play a central role in collaborating with cross-functional teams by facilitating communication between departments such as operations, quality assurance, IT, and finance. They often lead workshops, gather feedback from stakeholders, and map out current workflows to identify inefficiencies. By working closely with team members from various backgrounds, Process Managers ensure that proposed changes align with overall business objectives and are feasible for implementation. Regular meetings, documentation, and performance tracking are key aspects of their collaborative approach.

What is the difference between Process Manager vs Operations Coordinator?

AspectProcess ManagerOperations Coordinator
Required CredentialsBachelor's degree, process management certifications (e.g., Six Sigma)Bachelor's degree, relevant experience in operations
Work EnvironmentOversees process improvement teams, works in office settingsSupports daily operations, interacts with staff and clients
Employer & Industry UsageManufacturing, logistics, service industriesRetail, healthcare, corporate services

The Process Manager focuses on analyzing and improving business processes, often leading projects to increase efficiency. The Operations Coordinator handles daily operational tasks, coordinating activities across departments. While both roles require strong organizational skills, the Process Manager typically has more specialized certifications and a strategic focus, whereas the Operations Coordinator emphasizes execution and support functions.

How much do process managers make in the US?

Process managers in the US typically earn an average salary of around $80,000 to $120,000 per year, depending on experience, industry, and location. Senior or specialized process managers with certifications like Six Sigma may earn higher salaries, and the role often requires strong analytical and project management skills.

What skills do you need to be a process manager?

A process manager needs strong analytical skills to evaluate workflows and identify improvements, excellent communication skills to coordinate with teams, and proficiency with process management tools and methodologies such as Lean or Six Sigma. Leadership abilities and problem-solving skills are also essential for implementing changes and ensuring operational efficiency.
More about Process Manager jobs

What cities near Crofton, MD are hiring for Process Manager jobs?

Cities near Crofton, MD with the most Process Manager job openings:

Process Manager jobs near you
Infographic showing various Process Manager job openings in Crofton, MD as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, 4% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $102,884 per year, or $49.5 per hour.

Business Process Manager, Business Process Analyst 2

Jobtailor

Washington, DC • On-site

$100 - $140/hr

Other

Posted 9 days ago

Job description

Responsibilities
  • Provide consulting expertise specializing in business and operational process change and improvement.
  • Deliver process‑engineering support to production activities and plant projects to enhance operations and system performance.
  • Analyze existing processes and evaluate re‑engineering alternatives to address technical challenges and future business needs.
  • Integrate new business processes with existing systems and communicate changes to affected Business Systems teams.
  • Perform supply chain analyses, identifying opportunities to reduce costs and improve customer outcomes.
  • Use analytical findings to recommend operational improvements that increase efficiency and service quality.
  • Recommend and support quality‑improvement initiatives, including Six Sigma, ISO 9004, and related methodologies.
  • Model business processes and requirements using structured tools and techniques, such as use‑case scenarios.
  • Integrate business‑process models with data and system architectural models to ensure alignment and operational accuracy.
  • Collaborate with cross‑functional teams to drive continuous improvement and support organizational change initiatives.
Requirements
  • Level 2: 2 years relevant experience with Bachelors in related field; 0 years experience with Masters in related field; or High School Diploma or equivalent and 6 years relevant experience.
  • Level 3: 5 years relevant experience with Bachelors in related field; 3 years relevant experience with Masters in related field; 0 years experience with PhD or Juris Doctorate in related field; or High School Diploma or equivalent and 9 years relevant experience.
  • Level 4: 9 years relevant experience with Bachelors in related field; 7 years relevant experience with Masters in related field; 4 years relevant experience with PhD or Juris Doctorate in related field; or High School Diploma or equivalent and 13 years relevant experience.
  • Demonstrated experience in business process consulting, operational improvement, or process re‑engineering.
  • Strong understanding of process‑engineering principles and experience supporting production or plant operations.
  • Experience modeling business processes using structured methodologies and tools (e.g., use‑case scenarios, process modeling frameworks).
  • Ability to integrate business processes with data and system architecture requirements.
  • Familiarity with supply chain analysis, cost‑reduction strategies, and operational performance improvement.
  • Knowledge of quality‑improvement methodologies such as Six Sigma, ISO 9004, Lean, or similar frameworks.
  • Strong problem‑solving and analytical abilities, with the capacity to evaluate complex processes and recommend effective solutions.
  • Excellent communication skills, with the ability to convey process changes to technical and non‑technical stakeholders.
  • Ability to collaborate across business units and drive change in a dynamic, fast‑paced environment.
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