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Process Manager Jobs in Crofton, MD (NOW HIRING)

Power3 Solutions

Process Engineer L2

Annapolis Junction, MD · Remote

$100K - $150K/yr

Support system engineers with process management, process design, and process reviews. Description * Applies process improvement (PI), engineering methodologies, and principles to effectively improve ...

Power3 Solutions

Process Engineer L3

Annapolis Junction, MD · Remote

$150K - $175K/yr

Support system engineers with process management, process design, and process reviews. Description * Applies process improvement (PI), engineering methodologies, and principles to effectively improve ...

Power3 Solutions

Process Engineer L2

Annapolis, MD · On-site

$100K - $150K/yr

Support system engineers with process management, process design, and process reviews. Description * Applies process improvement (PI), engineering methodologies, and principles to effectively improve ...

Power3 Solutions

Process Engineer L3

Annapolis, MD · On-site

$150K - $175K/yr

Support system engineers with process management, process design, and process reviews. Description * Applies process improvement (PI), engineering methodologies, and principles to effectively improve ...

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All JobsProcess JobsProcess Manager JobsProcess Manager Jobs in Crofton, MD

Process Manager information

See Crofton, MD salary details

$34.4K

$102.9K

$168.4K

How much do process manager jobs pay per year?

As of Jul 15, 2026, the average yearly pay for process manager in Crofton, MD is $102,884.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,300.00 and $131,000.00 per year, depending on experience, location, and employer.

What is the role of a process manager?

A process manager is responsible for analyzing, designing, implementing, and improving business processes to increase efficiency and effectiveness. They often use tools like flowcharts and process mapping, and require strong analytical and communication skills to coordinate across departments and ensure process compliance.

What jobs make $3,000 a day?

High-paying jobs that can earn $3,000 or more per day include executive roles such as CEOs and CFOs, specialized medical professionals like surgeons, and certain high-level consultants or traders in finance. These positions typically require advanced skills, extensive experience, and often involve high stress and responsibility. Compensation varies based on industry, location, and individual performance.

What are the key skills and qualifications needed to thrive as a Process Manager, and why are they important?

To thrive as a Process Manager, you need expertise in process optimization, project management, and data analysis, usually supported by a relevant degree and experience in operations or business management. Familiarity with process mapping tools like Visio, Lean Six Sigma certification, and workflow automation systems is highly valued. Strong leadership, problem-solving, and communication skills help drive cross-functional collaboration and change management. These abilities are crucial for identifying inefficiencies, implementing effective solutions, and ensuring organizational processes run smoothly and efficiently.

What does a Process Manager do?

A Process Manager is responsible for analyzing, designing, implementing, and optimizing business processes within an organization. Their main goal is to improve efficiency, reduce costs, and enhance the quality of products or services. They work closely with different departments to identify bottlenecks, recommend improvements, and ensure that processes align with business objectives. Process Managers often use various methodologies such as Lean, Six Sigma, or BPM (Business Process Management) to achieve these goals.

How does a Process Manager typically collaborate with cross-functional teams to drive process improvements?

Process Managers play a central role in collaborating with cross-functional teams by facilitating communication between departments such as operations, quality assurance, IT, and finance. They often lead workshops, gather feedback from stakeholders, and map out current workflows to identify inefficiencies. By working closely with team members from various backgrounds, Process Managers ensure that proposed changes align with overall business objectives and are feasible for implementation. Regular meetings, documentation, and performance tracking are key aspects of their collaborative approach.

What is the difference between Process Manager vs Operations Coordinator?

AspectProcess ManagerOperations Coordinator
Required CredentialsBachelor's degree, process management certifications (e.g., Six Sigma)Bachelor's degree, relevant experience in operations
Work EnvironmentOversees process improvement teams, works in office settingsSupports daily operations, interacts with staff and clients
Employer & Industry UsageManufacturing, logistics, service industriesRetail, healthcare, corporate services

The Process Manager focuses on analyzing and improving business processes, often leading projects to increase efficiency. The Operations Coordinator handles daily operational tasks, coordinating activities across departments. While both roles require strong organizational skills, the Process Manager typically has more specialized certifications and a strategic focus, whereas the Operations Coordinator emphasizes execution and support functions.

What Is a Process Manager?

A process manager oversees change and innovation in the business processes of an organization. Job duties include identifying improvements to current business processes, setting goals, working across departments to implement changes, and contributing to better quality products and services while reducing costs and increasing efficiency. The qualifications you need for a career as a process manager are a bachelor’s degree in business administration, human resources, or information technology; experience in a corporate environment; and strong analytical skills. Professional certification in business process management provides you with additional training to inform your work.

What jobs in the US pay 300,000 a year?

For a Process Manager, annual salaries of $300,000 or more are typically found in senior or executive-level roles, especially in large corporations or specialized industries such as manufacturing, technology, or finance. These positions often require extensive experience, advanced certifications, and strong leadership skills, and may include bonuses or profit-sharing components. High compensation levels are less common at lower experience levels or smaller organizations.

Is process manager a good job?

A process manager oversees and improves business processes, often requiring skills in project management, data analysis, and communication. The role can offer stable employment, opportunities for advancement, and a salary that varies by industry and experience level.
More about Process Manager jobs
What cities near Crofton, MD are hiring for Process Manager jobs? Cities near Crofton, MD with the most Process Manager job openings:
Process Manager jobs near you
Infographic showing various Process Manager job openings in Crofton, MD as of July 2026, with employment types broken down into 82% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $102,884 per year, or $49.5 per hour.
Business Process & Transformation Manager, Resolutions

Business Process & Transformation Manager, Resolutions

United Educators

Bethesda, MD • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

ABOUT UE:
United Educators (UE) is a liability insurance company that serves K-12 schools, colleges and universities across the United States. UE focuses on long-term partnerships that help educational institutions identify, avoid, and manage risks. Guided by our mission to support education, we provide customized coverage, relevant risk management resources, and claims support grounded in education-sector expertise. At UE, you will join a collaborative, mission-driven team committed to delivering flexible insurance solutions, responsive service, and meaningful value to the institutions we serve.
The Business Process Manager drives operational excellence within the Resolutions (Claims) Department by leading process improvement, workflow modernization, and transformation initiatives. Working closely with business stakeholders, this role identifies opportunities to improve efficiency, strengthen operational performance, and support organizational priorities through process optimization, technology solutions, and effective change management. The position partners closely with the Underwriting Operations Business Process Manager and other operational stakeholders to align process improvement efforts, share best practices, and support consistent approaches to operational excellence across business functions. The role is responsible for delivering measurable business outcomes and sustainable operational improvements.
KEY RESPONSIBILTIES
Process Improvement & Operational Excellence
  • Partner with business stakeholders to identify, analyze, and implement process improvement opportunities within the Resolutions Department.
  • Evaluate workflows, business processes, and operational practices to identify inefficiencies, risks, and opportunities to improve effectiveness and service delivery.
  • Develop and maintain current-state and future-state process documentation, process maps, and operational improvement roadmaps.
  • Establish and monitor operational metrics to evaluate the effectiveness of process improvements and support continuous improvement efforts.

Transformation & Change Enablement
  • Support the planning and execution of operational transformation initiatives aligned with departmental priorities and strategic objectives.
  • Facilitate stakeholder engagement, communication, and adoption activities associated with process, technology, and operational changes.
  • Assist business partners in evaluating the operational impact of proposed changes and developing implementation approaches that support successful adoption.

Technology Enablement & AI Readiness
  • Identify opportunities to leverage technology, workflow automation, and AI-enabled solutions to improve operational effectiveness and reduce administrative burden.
  • Partner with business and technology stakeholders to define requirements, evaluate solution options, and support implementation efforts.
  • Monitor emerging technologies and industry trends to identify opportunities for modernization and continuous improvement.

Project & Initiative Management
  • Coordinate and manage multiple operational improvement initiatives, ensuring priorities, timelines, risks, and dependencies are effectively managed.
  • Develop project documentation, business cases, cost-benefit analyses, and recommendations to support leadership decision-making.
  • Track initiative progress and communicate status, risks, and outcomes to leadership and stakeholders.

Governance & Stakeholder Partnership
  • Collaborate with department leadership and cross-functional stakeholders to align operational initiatives with business objectives.
  • Support the development of process governance, accountability, and ownership structures that promote sustainable operational improvements.
  • Present analyses, recommendations, and performance results to leadership and business partners.

EXPERIENCE and EDUCATION
  • Bachelor's degree in business, operations management, project management, information systems, or a related field required. Lean Six Sigma, PMP, Prosci, or similar certification preferred.
  • Typically 5 years of experience in business process management, operational excellence, business operations, project management, or related disciplines; experience within the insurance industry or other highly regulated environments a plus.
  • Strong understanding of process mapping, workflow analysis, business requirements development, root cause analysis, and continuous improvement methodologies.
  • Experience facilitating organizational change and supporting the successful adoption of new processes, technologies, and ways of working.
  • Familiarity with workflow automation, operational modernization, and technology-enabled process improvement initiatives.
  • Ability to evaluate emerging technologies, automation opportunities, and AI-enabled business solutions to improve operational efficiency and reduce administrative burden.
  • Demonstrated ability to analyze business processes, identify operational inefficiencies, and develop practical solutions that improve effectiveness, service delivery, and business outcomes.
  • Proven success partnering across departments to build alignment, influence decision-making, and drive operational improvements without direct authority.
  • Strong analytical, problem-solving, and critical thinking skills, with the ability to translate complex business and technical information into actionable recommendations.
  • Ability to prioritize competing initiatives, manage multiple projects simultaneously, and deliver results in a fast-paced environment.
  • Comfortable presenting recommendations, project updates, and operational insights to leadership and business partners.
  • Proficient in Microsoft Office Suite and process mapping tools such as Lucidchart, Visio, or similar platforms; experience with reporting and data visualization tools preferred.

The below annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations.
Salary Range
$105,000-$121,000 USD
Benefits:
  • Health Insurance - We offer subsidized plan options with an optional pre-tax Health Savings Account (HSA), including an annual employer contribution and investment options. The plans offer a prescription benefit and telehealth
  • Dental Insurance - Two plan levels are available, depending on needs
  • Vision Insurance -We offer in- and out-of-network options; Lasik discounts are available.
  • 401(k) - UE makes a 3% safe harbor non-elective contribution beginning the first of the month after date of hire; these funds are vested immediately. After one year of service, employees receive a 7% profit sharing non-elective contribution, as well as become eligible for a matched contribution of 25% of the first 5% employee deferral. Employees can make pre-tax contributions or taxed (Roth) salary reductions. Catch-up contributions for employees 50 years old and over. Employer contributions are fully vested immediately
  • Life Insurance - UE pays for Basic Life Insurance, and employees have the option to apply for additional Voluntary coverage
  • Short- and Long-Term Disability Insurance - We offer coverage in the event employees are unable to work for a period of time
  • For the first two years of employment, employees accrue PTO at 24 days per year. At the beginning of the third year of service, employees accrue 30 days per year of PTO
  • 11 paid holidays annually including Juneteenth and an employee choice floating holiday
  • Bonus eligibility is based on salary earned and performance for the year
  • Hybrid environment - employees are typically in the office 2-3 days per week after the initial training period
  • Inclusive and supportive culture that embraces diversity and provides opportunities for all to succeed
  • Monthly lunches and various social events throughout the year
  • Opportunities to join the Social Committee, Employee Resource Groups (ERGs), and Inclusion, Diversity, and Equity Alliance (IDEA)

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