Sample Room Manager Jobs in Baltimore, MD (NOW HIRING)

Description

ABOUT YOUR ROLE

A company is nothing without its people. And our culture? That's our personality-it's the unique mix of who we are and how we show up for each other. It shapes how we work together and makes this more than just a job.

At Lighting Environments, you're not just here to do a task-you're part of a team. We value curiosity, collaboration, and initiative. You play a direct role in shaping the experience for your colleagues, our partners, and our clients.

That means building relationships, communicating openly, lifting others up, and giving grace when life (or mistakes) happen. We own it, learn from it, and move forward-together. It takes all of us to make this a great place to work, and we're glad you're here.

MORE SPECIFICALLY, WHAT YOU'LL DO

The Specification Sales Specialist supports commercial lighting sales by working in conjunction with outside sales personnel to meet the needs of lighting specifiers in the Maryland, District of Columbia, and/or Virginia markets.   

Note: The below day in the life section provides an overview of the role and highlights the overarching responsibilities of the inside support function. Below this section provides additional responsibilities, each corresponding to the specialist's specialization.

A day in the life of a Specification Sales Specialist may include the following: 

• Collaborating closely with the outside sales team to provide comprehensive support for client projects and regularly providing support and/or assistance to outside sales personnel to ensure client needs are met while outside salesperson is on the road, with other clients, or generally unavailable to assist  
• Proactively identify sales opportunities to achieve or exceed sales targets  
• Engaging with existing and potential clients to understand their lighting needs and recommending appropriate solutions, serving as the line card liaison   
• Developing a deep understanding of the agency's lighting product offerings, staying updated on industry trends and new technologies 
• Providing expert guidance to clients regarding product features, benefits and technical specifications  
• Educating clients on the unique value propositions of our lighting solutions  
• Building and nurturing strong relationships with clients, acting as a trusted advisor for their lighting requirements 
• Responding promptly to internal and external customers inquiries, addressing concerns, and providing exceptional service  
• Creating detailed lighting layouts, pricing exercises, bills of material, energy savings estimations, sequences of operation, and more 
• Hosting in-person client gatherings or meetings, representing the company in a positive and professional manner  
• Helping with the set-up and break-down of such events 
• Maintaining a clean, tidy, and up-to-date sample room, placing sample orders as needed and retaining sample tracking data 
• Performing administrative duties, such as attending meetings, preparing notes, tracking job progress, maintaining orderly customer job files and customer database, etc. 
• And last, but not least, everyone is expected to step up and help when needed. So, you can plan on performing other duties as assigned. 

Specialization 1: Liaison with internal departments Quotes and Project Management, and externally, Lighting Designers and leading team workflows  

• Partner directly with Quotes and Project Management teams, acting as liaison between these departments and the specification sales department 
• Work directly with lighting designers on special pricing, coordinating custom lighting fixtures, and supporting their needs and providing "concierge service" to these clients  
• Funnel information and feedback to VP of Specification Sales 
• Monitoring workflows and clearing obstacles for greater efficiency 
• Monitoring progress, sharing knowledge and best practices 
• Creating solutions to problems 
• Onboarding employees new to your department or function 
• Educating others for greater cross-functional understanding, participation, or adoption of specific methodologies, etc.  
• Acting as back-up to other team members 

Specialization 2: Liaison with internal departments Lighting Calculations and Controls and leading team workflows 

• Oversee the day-to-day activities within the lighting calculations function. Coordinating with internal and external (3rd party calc providers) 
• Ensure efficient turnaround of work product, while monitoring workloads of internal team members and external contractors 
• Funnel information and feedback to VP of Specification Sales 
• Partner directly with Controls teams, acting as liaison between these departments and the specification sales department 
• Monitoring workflows and clearing obstacles for greater efficiency 
• Monitoring progress, sharing knowledge and best practices 
• Creating solutions to problems 
• Onboarding employees new to your department or function 
• Educating others for greater cross-functional understanding, participation, or adoption of specific methodologies, etc.  
• Provide oversight to sales intern (providing instruction/direction on tasks, mentoring, monitoring time & attendance, etc.) 
• Acting as back-up to other team members 

WHAT MAKES YOU GREAT FOR THIS ROLE

• You're passionate about mentoring and teaching others new things. It gives you immense satisfaction to see others succeed.  
• You like finding what makes people tick and using your skills for good. You rally the troops and positively steer people towards meeting objectives. 
• You tend to have a competitive drive, never losing sight of the end game and always have a target you're trying to achieve. You may be prone to maintaining a to-do list and absolutely love to check off completed tasks.
• You are patient, level-headed, and cool under pressure. When things change, it's no biggie. You just roll with the punches and reprioritize.
• You play nicely with others and actively encourage everyone else to do the same. You make connections and recognize strengths in yourself and others, using both to the team's advantage.
• You like helping people out! Whether it's an internal or external customer, you take pride in the relationship you've cultivated and meeting their needs. 
• You enjoy solving problems. You love taking on difficult challenges and creating solutions. And if you don't know the answer, you'll dig until you find one. 
• You have the power of persuasion. You articulate your thoughts logically and in a way that others pick up what you're putting down. Wait a second...Did I write that, or did you just convince me?
• You like the order and organization of processes and don't mind making recommendations for improvement.
• You use language skills like a multitool; absorbing and dispersing information, articulating thoughts, and exchanging ideas through both written and verbal forms. You listen actively, write concisely, and speak clearly.
• You pay attention to the details...all of them. No dot-less i's or cross-less t's get past you. 
• You use an intellectual arsenal of logical, business-minded thinking to determine next steps, actions, and plans. 
• You are honest with yourself and receive feedback to know what areas you wish to improve. You enjoy pushing yourself to learn something new, whether in a structured, formal setting or exposure in day-to-day activities. You never miss a chance to grow.

Compensation

The information below reflects the anticipated initial base salary range. Should an employment offer be extended, the base salary offered will account for several factors, including but not limited to experience, skills, education, certifications, etc. Depending on an individual's job-relevant qualifications, the range may be exceeded.

• Specification Sales Specialist: $80,000 - $100,000 annual salary

Benefits

Our employees enjoy a wide array of competitive work perks, beyond attractive salaries.

Benefits on Day 1:

• On-site gym and personal training sessions
• Company paid holidays, including a generous year-end holiday break (number varies year-to- year, dependent upon how holidays fall within the calendar year)

Benefits on the first of the month, following 60 days of employment:

• Medical, Dental, and Vision insurance plans, with offerings at the Individual Employee, 
• Employee plus Child, Employee plus Children, and Family level 
• A health reimbursement account to cover your medical deductible 
• Company-paid group term life and AD&D insurance for you
• Additional voluntary life, AD&D, STD, and LTD coverages for you and your dependents 
• 401(k) & Roth 401(k) Retirement Plan options with up to a 4% employer match

Other benefits include:

• 2 weeks of paid parental leave (additional 10 weeks for birthing parents) after 6 months of employment
• Self-managed paid time off
• Plus, allowances for in-home internet service, cell phone expenses, and vehicle maintenance

A job description is only a summary of the typical functions of the job and is not an exhaustive or comprehensive list of all possible job responsibilities. This job description is not an employment contract, implied or otherwise. The employment relationship remains "at-will." The aforementioned job requirements are subject to change to reasonably accommodate qualified disabled individuals.  

Job Title: Specification Sales Specialist 

Type of Role: Individual Contributor

Reports to: Vice President of Specification Sales & Partner 

Requirements

TECHNICALLY SPEAKING, YOU HAVE

• A high school diploma or equivalent 
• At least 5 years of experience in customer service, direct sales, sales support, or another related field 
• Knowledge of commercial lighting or experience in the industry 
• Proficiency with Microsoft Office programs  
• Must be comfortable with in-person customer responsibilities and occasional travel (Note: Your driving record may be subject to review.) 

BONUS POINTS FOR HAVING

• An associate degree in Science, Arts and/or Business Administration 
• Familiarity with enterprise resource planning (ERP) software, such as Oasis