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Process Improvement Jobs in Quebec (NOW HIRING)

TELUS

Senior Performance Analyst

Montreal, QC · On-site

Drive continuous process improvement and technology enhancements Qualifications What you bring * Bachelor's degree in Finance, Accounting, Business Administration, or related field * 5-7 years of B2B ...

TELUS

Senior Performance Analyst

Quebec, QC · On-site

Drive continuous process improvement and technology enhancements Qualifications What you bring * Bachelor's degree in Finance, Accounting, Business Administration, or related field * 5-7 years of B2B ...

Silgancontainers

Participate in continuous quality improvement projects and other related activities as assigned ... Perform processing of blow molding machines to improve machine efficiency and reduce scrap. * Make ...

Catalyx

Catalyx is seeking a Senior Process Engineer to provide technical problem-solving support for ... Continuous Improvement & Leadership Use Lean and Six Sigma tools to analyze equipment utilization ...

Catalyx

Sr Process Engineer

Montreal, QC

$90K - $110K/yr

... Continuous Improvement & Leadership · Use Lean and Six Sigma tools to analyze equipment ... processes. · Experience in equipment troubleshooting and modification (an asset). · Strong ...

Vensure Employer Services

Payroll Supervisor

Montreal, QC · On-site

$82K - $89K/yr

The Payroll Supervisor will provide operational leadership, performance coaching, issue resolution, and process improvement initiatives while supporting a high-volume payroll environment. Key ...

Pacific Partnerships

Process Engineer

Montreal, QC

As part of the process team, this individual will be responsible for the daily involvement in calculations, drawings, reviews, reports, modelling and client support activities; all will be required ...

Cimic Group Limited

Process Engineer

Montreal, QC · On-site

As part of the process team, this individual will be responsible for the daily involvement in calculations, drawings, reviews, reports, modelling and client support activities; all will be required ...

Clariant

Process Project Manager

Quebec, QC · On-site

Anticipate and organize scale-ups, process changes, risk analysis, and continuous improvement initiatives * Supervise testing phases and process development, ensuring documentation is kept up to date

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All JobsProcess Improvement JobsProcess Improvement Jobs in Quebec

Process Improvement information

See Quebec salary details

$27K

$88K

$148K

How much do process improvement jobs pay per year?

As of Aug 6, 2026, the average yearly pay for process improvement in Quebec is $87,950.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,500.00 and $108,000.00 per year, depending on experience, location, and employer.

What jobs focus on process improvement?

Jobs that focus on process improvement include roles such as Process Improvement Specialist, Business Analyst, Lean Six Sigma Consultant, and Continuous Improvement Manager. These positions involve analyzing workflows, identifying inefficiencies, and implementing strategies to enhance productivity and quality, often utilizing tools like Six Sigma, Kaizen, or Lean methodologies.

What does a process improvement job entail?

A process improvement job involves analyzing existing workflows to identify inefficiencies and implementing solutions to enhance productivity, quality, and cost-effectiveness. Professionals in this role often use tools like Six Sigma or Lean methodologies and may require strong analytical skills and process mapping knowledge. The goal is to optimize operations and support continuous improvement within an organization.

What is process improvement?

Process improvement refers to the practice of identifying, analyzing, and enhancing existing business processes to optimize performance, increase efficiency, and reduce costs. It involves evaluating current workflows, finding inefficiencies or bottlenecks, and implementing changes to make operations smoother and more effective. Process improvement can be applied to any area of an organization and often uses methodologies like Lean, Six Sigma, or Kaizen. The goal is to deliver better quality, speed, and value to customers and the business.

What is the difference between Process Improvement vs Business Analyst?

AspectProcess ImprovementBusiness Analyst
Primary FocusOptimizing processes and workflowsAnalyzing business needs and defining solutions
Skills & CertificationsLean, Six Sigma, project managementRequirements gathering, data analysis, communication
Work EnvironmentOperations, manufacturing, service industriesIT, finance, healthcare, various industries
GoalsIncrease efficiency, reduce wasteImprove business processes, support decision-making

While Process Improvement specialists focus on streamlining workflows and reducing inefficiencies, Business Analysts analyze business needs and recommend solutions. Both roles require analytical skills, but Process Improvement emphasizes methodologies like Lean and Six Sigma, whereas Business Analysts focus on requirements gathering and stakeholder communication. Understanding these differences helps organizations assign the right roles for operational efficiency and strategic projects.

What are the key skills and qualifications needed to thrive as a process improvement specialist, and why are they important?

To thrive as a Process Improvement Specialist, you need expertise in process analysis, project management, and data-driven problem-solving, often supported by a degree in business or engineering and Lean Six Sigma certification. Familiarity with process mapping tools, statistical analysis software, and workflow management systems is typically required. Strong communication, collaboration, and change management skills help drive stakeholder engagement and successful implementation. These competencies are crucial for identifying inefficiencies, implementing sustainable improvements, and achieving organizational goals.

How to get into process improvement?

To enter process improvement, candidates typically need a background in operations, engineering, or business management, along with strong analytical and problem-solving skills. Gaining certifications such as Lean, Six Sigma, or Kaizen can enhance prospects, and experience with data analysis tools like Excel or process mapping software is valuable. Entry often involves roles in operations, quality assurance, or project management to build relevant expertise.

How does a process improvement professional typically collaborate with cross-functional teams to implement changes?

Process Improvement professionals often work closely with stakeholders from various departments such as operations, IT, quality assurance, and management. They facilitate workshops, collect feedback, and use data-driven analysis to identify inefficiencies and recommend solutions. Successful collaboration requires strong communication and influencing skills, as well as the ability to build consensus around new processes. Regular meetings and progress updates ensure that everyone is aligned and any obstacles are addressed promptly.
What are the most commonly searched types of Process Improvement jobs in Quebec? The most popular types of Process Improvement jobs in Quebec are:
What are popular job titles related to Process Improvement jobs in Quebec? For Process Improvement jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Process Improvement jobs in Quebec look for? The top searched job categories for Process Improvement jobs in Quebec are:
Process Improvement jobs near you
Infographic showing various Process Improvement job openings in Quebec as of July 2026, with employment types broken down into 1% As Needed, 87% Full Time, 9% Part Time, 2% Contract, and 1% Nights. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $87,950 per year, or $42.3 per hour.

Senior Performance Analyst

TELUS

Montreal, QC • On-site

Other

Posted 28 days ago

TELUS rating

8.2

Company rating: 8.2 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

24th of 96 rated telecommunications companies

Job description

Description

Transform TELUS's bad debt recovery - lead the charge on AR excellence and drive measurable results across our Business portfolios.

Join our team and what we'll accomplish together 

We are the Business Accounts Receivable Management team within Finance Assurance Operations, managing AR and bad debt across all TELUS Business portfolios. We're seeking an experienced professional to dramatically improve our bad debt performance by driving the evolution of AR processes toward industry-leading standards. 

As a Senior Performance Analyst , you will manage recovery situations, including third-party agency engagement and civil claims filing with TELUS Legal, while championing tools and practices for identifying, prioritizing, and tracking improvement initiatives across the team.

What you'll do

  • Oversee written-off accounts and drive portfolio recovery across TELUS Business Credit Services

  • Manage third-party collection agencies, paralegal, and law firms; establish and monitor performance KPIs

  • Negotiate vendor contracts, fee structures, and settlement agreements with corporate clients

  • Develop internal collections processes and coach teams to improve performance and efficiency

  • Report on collection performance metrics across multiple segments and portfolios

  • Collaborate cross-functionally (Credit, Finance, Sales, Legal) on collections strategy alignment

  • Integrate new collections portfolios during acquisitions and organizational changes

  • Drive continuous process improvement and technology enhancements

Qualifications

What you bring

  • Bachelor's degree in Finance, Accounting, Business Administration, or related field

  • 5-7 years of B2B collections management experience, including agency and legal collections oversight

  • Agency performance review and data-driven collection strategy optimization

  • Skilled negotiator with proven ability to structure payment plans while preserving client relationships

  • Detail-oriented with strong process improvement and creative problem-solving capabilities

  • Excellent stakeholder communication and cross-functional collaboration

  • Advanced MS Suite and Excel/Google Sheets proficiency for reporting and analysis

Great-to-haves

  • Experience with managing external / third party collection agencies, managing B2B collections portfolios, experience working with internal and external counsel and a general awareness of the legal process surrounding debt collection lawsuits.

  • Experience in process improvement, documentation, and financial reporting.

  • Experience working with SQL 


Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its international scope.

What TELUS employees say

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