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Process Improvement Consulting Jobs (NOW HIRING)

Leer, Inc.

Process Improvement Engineer

Lisbon, WI · On-site

$142K/yr

Collaborate with product development team, consultants, suppliers, and manufacturing to develop ... The Process Improvement Engineer is responsible for analyzing and improving manufacturing processes ...

Leer, Inc.

Process Improvement Engineer

New Lisbon, WI · On-site

$142K/yr

Collaborate with product development team, consultants, suppliers, and manufacturing to develop ... The Process Improvement Engineer is responsible for analyzing and improving manufacturing processes ...

Powell

Process Improvement Specialist

Houston, TX · On-site

Improvement initiatives assigned to fabrication or assembly operation processes. * Initiatives as ... Product Consulting - Identify issues with processes and fixtures, perform root cause analysis ...

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Process Improvement Consulting information

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How much do process improvement consulting jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for process improvement consulting in the United States is $53.75, according to ZipRecruiter salary data. Most workers in this role earn between $39.90 and $61.54 per hour, depending on experience, location, and employer.

What is process improvement consulting?

Process improvement consulting is a specialized service where experts analyze a company's existing processes and workflows to identify inefficiencies, bottlenecks, and areas for enhancement. Consultants work closely with organizations to design and implement effective strategies that streamline operations, reduce costs, and improve overall productivity. This often involves methodologies such as Lean, Six Sigma, or Agile to drive continuous improvement and achieve measurable results. The ultimate goal is to help businesses operate more efficiently and remain competitive in their industry.

What are some typical challenges faced by process improvement consultants when implementing changes within client organizations?

Process improvement consultants often encounter resistance to change from employees who are accustomed to existing workflows. Navigating organizational politics and balancing the priorities of different stakeholders can also be challenging. Additionally, consultants must ensure that recommendations are both practical and sustainable, requiring effective communication and training strategies. Building trust and demonstrating quick wins are essential for gaining buy-in and driving successful, long-term improvements.

What are the key skills and qualifications needed to thrive as a process improvement consultant?

To thrive as a Process Improvement Consultant, you need strong analytical abilities, a background in business or engineering, and experience with process mapping and workflow optimization. Familiarity with Lean, Six Sigma methodologies, and tools like Visio or Minitab, as well as relevant certifications (e.g., Lean Six Sigma Black Belt), is typically required. Exceptional communication, facilitation, and problem-solving skills help consultants engage stakeholders and drive change. These skills ensure consultants can identify inefficiencies, implement effective solutions, and deliver measurable improvements for organizations.

What is the difference between Process Improvement Consulting vs Business Analyst?

AspectProcess Improvement ConsultingBusiness Analyst
CredentialsTypically certifications like Six Sigma, Lean, or PMPOften degrees in Business, Finance, or related fields; certifications like CBAP or PMI-PBA
Work EnvironmentConsulting firms, client sites, project-basedCorporate offices, project teams, cross-functional departments
Industry UsageManufacturing, healthcare, finance, technologyFinance, IT, healthcare, retail
Primary FocusStreamlining processes, reducing waste, improving efficiencyGathering requirements, analyzing business needs, recommending solutions

While both roles aim to improve organizational performance, Process Improvement Consulting focuses on analyzing and optimizing processes through methodologies like Lean or Six Sigma. Business Analysts primarily gather and analyze business requirements to support technology or operational solutions. The roles often collaborate but differ in scope and approach.

What does a process improvement consulting do?

A process improvement consultant analyzes business workflows to identify inefficiencies and develop strategies for optimizing operations. They use tools like Six Sigma or Lean methodologies to enhance productivity, reduce costs, and improve quality, often working with cross-functional teams and data analysis. The role requires strong problem-solving skills and knowledge of process mapping and performance metrics.
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Process Improvement Consulting jobs near you
Infographic showing various Process Improvement Consulting job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, 4% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $111,802 per year, or $53.8 per hour.

Senior Design Thinking and Process Improvement Consultant

Innovative Healthcare Informatics

Decatur, GA • On-site

Part-time

Re-posted 13 days ago

Job description

We are seeking an Human Centered Design and Process Improvement Consultant to drive the optimization of government and commercial services, programs, and operational workflows through human-centered methodologies and structured process improvement techniques. This role focuses on enhancing efficiency, accessibility, usability, and public service outcomes by aligning constituent and staff needs with agency goals, policy requirements, and service delivery priorities.
Key Responsibilities
  • Utilize both human-centered design and business process improvement methodologies to identify bottlenecks, pain points, service gaps, inefficiencies, and root causes across public-facing and internal government processes.
  • Lead current-state and future-state process mapping efforts for programs, services, and operational workflows, including handoffs, approvals, decision points, dependencies, and failure points.
  • Conduct stakeholder interviews, workshops, journey mapping, service blueprinting, and user research to understand how policies, processes, systems, and organizational structures affect the people who use and deliver services.
  • Develop practical recommendations that improve accessibility, efficiency, transparency, customer experience, and service outcomes while aligning with agency mission, compliance obligations, and policy requirements.
  • Facilitate cross-functional collaboration among program, operations, policy, IT, digital, and leadership teams to move improvements from discovery through implementation.
  • Define success metrics and support agencies in measuring, sustaining, and continuously improving redesigned services and operational processes.
  • Lead or support organizational change initiatives associated with service redesign, process improvement, and transformation efforts, including stakeholder engagement, communications, training support, and adoption planning.
  • This role is remote, with up to 50% travel to customer sites in the Atlanta/Northeast Atlanta area for onsite design/process improvement, organizational change management and training activities.
Required Qualifications
  • Bachelor's degree in public administration, public policy, business, organizational development, industrial engineering, operations management, design, human factors, or a related field.
  • Five or more years of professional experience in human-centered design, process improvement, service design, operational excellence, organizational transformation, or consulting, preferably in government, public sector, or other highly regulated environments.
  • Demonstrated experience applying human-centered design methods such as user interviews, journey mapping, service blueprinting, co-design, synthesis, prototyping, and iterative testing to improve services and operations.
  • Demonstrated experience with business process mapping, workflow analysis, process redesign, and optimization using structured improvement methods such as Lean, Six Sigma, BPM, or related frameworks.
  • Certification in human-centered design, design thinking, service design, or a comparable discipline from a recognized program.
  • Certification or formal training in business process mapping, Lean, Six Sigma, BPMN, business process management, or related continuous improvement methodologies.
  • Experience leading organizational change initiatives tied to process redesign, service modernization, digital transformation, operating model change, or enterprise improvement efforts.
  • Experience developing and executing change management strategies that support stakeholder alignment, communications, training, adoption, resistance management, and sustainment.
  • Strong facilitation, communication, and stakeholder engagement skills, with the ability to work effectively across executive leadership, program teams, frontline staff, policy owners, and technical teams.
  • Ability to translate complex workflows, research findings, and operational issues into clear recommendations, visual artifacts, and implementation plans.
  • Knowledge of accessibility, equity, and inclusive service delivery principles relevant to public sector environments.
  • Ability to operate effectively in environments with multiple approval layers, competing priorities, policy constraints, and legacy systems common in government settings.
Preferred Qualifications
  • Master's degree in public administration, public policy, business administration, organizational leadership, systems design, or a related field.
  • Experience supporting federal, state, county, municipal, or quasi-government agencies on service delivery, customer experience, business transformation, or operational improvement initiatives.
  • Lean Six Sigma Green Belt, Black Belt, or equivalent advanced certification in operational excellence, quality, or process improvement.
  • Prosci Certified Change Practitioner, CCMP, APMG Change Management Foundation/Practitioner, or similar organizational change management certification.
  • Additional public-sector or federal change management training or certification is preferred, particularly for candidates supporting agency-wide transformation initiatives.
  • Experience improving constituent-facing services such as benefits, licensing, permitting, case management, workforce, digital services, health and human services, or other public programs.
  • Familiarity with government customer experience, service modernization, and digital transformation initiatives, including discovery, iterative testing, and service improvement practices.
  • Experience aligning recommendations with policy, compliance, privacy, records, procurement, risk, accessibility, and security requirements.
  • Proficiency with tools such as Mural, Miro, Lucidchart, Visio, Figma, Microsoft 365, or similar platforms used for facilitation, process documentation, research synthesis, and collaboration.
  • Experience developing implementation roadmaps, performance measures, dashboards, and change adoption plans to support sustained outcomes.

Key Competencies
  • Systems thinking and process analysis.
  • Human-centered and empathetic problem solving.
  • Process mapping and service design.
  • Facilitation and stakeholder engagement.
  • Organizational change leadership.
  • Analytical thinking and decision-making.
  • Communication and influence.
  • Accessibility, equity, and public service orientation.
  • Continuous improvement mindset.

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