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Process Improvement Consulting Jobs in New York (NOW HIRING)

We're hiring a Process Improvement Associate to join our Network Operations team. Oscar is the ... consulting * 2+ years of experience using data software such as Excel, SQL, Python or other data ...

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We're hiring an Associate, Process Optimization to join our Member Provider Service Optimization team. Oscar is the first health insurance company built around a full stack technology platform and a ...

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We're hiring an Associate, Process Optimization to join our Member Provider Service Optimization team. Oscar is the first health insurance company built around a full stack technology platform and a ...

New

We're hiring an Associate, Process Optimization to join our Member Provider Service Optimization team. Oscar is the first health insurance company built around a full stack technology platform and a ...

New

We're hiring a Director, Process Improvement to join our Insurance Operations. Oscar is the first ... Health Insurance, or Management Consulting experience with a focus on healthcare * Lean / Six Sigma ...

We're hiring a Director, Process Improvement to join our Insurance Operations. Oscar is the first ... Health Insurance, or Management Consulting experience with a focus on healthcare * Lean / Six Sigma ...

We're hiring a Director, Process Improvement to join our Insurance Operations. Oscar is the first ... Health Insurance, or Management Consulting experience with a focus on healthcare * Lean / Six Sigma ...

Director, Process Improvement

Manhattan, NY · On-site

$180.50 - $236.91/hr

We're hiring a Director, Process Improvement to join our Insurance Operations. Oscar is the first ... Health Insurance, or Management Consulting experience with a focus on healthcare * Lean / Six Sigma ...

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Process Improvement Consulting information

What is process improvement consulting?

Process improvement consulting is a specialized service where experts analyze a company's existing processes and workflows to identify inefficiencies, bottlenecks, and areas for enhancement. Consultants work closely with organizations to design and implement effective strategies that streamline operations, reduce costs, and improve overall productivity. This often involves methodologies such as Lean, Six Sigma, or Agile to drive continuous improvement and achieve measurable results. The ultimate goal is to help businesses operate more efficiently and remain competitive in their industry.

What are the key skills and qualifications needed to thrive as a process improvement consultant?

To thrive as a Process Improvement Consultant, you need strong analytical abilities, a background in business or engineering, and experience with process mapping and workflow optimization. Familiarity with Lean, Six Sigma methodologies, and tools like Visio or Minitab, as well as relevant certifications (e.g., Lean Six Sigma Black Belt), is typically required. Exceptional communication, facilitation, and problem-solving skills help consultants engage stakeholders and drive change. These skills ensure consultants can identify inefficiencies, implement effective solutions, and deliver measurable improvements for organizations.

What are some typical challenges faced by process improvement consultants when implementing changes within client organizations?

Process improvement consultants often encounter resistance to change from employees who are accustomed to existing workflows. Navigating organizational politics and balancing the priorities of different stakeholders can also be challenging. Additionally, consultants must ensure that recommendations are both practical and sustainable, requiring effective communication and training strategies. Building trust and demonstrating quick wins are essential for gaining buy-in and driving successful, long-term improvements.

What is the difference between Process Improvement Consulting vs Business Analyst?

AspectProcess Improvement ConsultingBusiness Analyst
CredentialsTypically certifications like Six Sigma, Lean, or PMPOften degrees in Business, Finance, or related fields; certifications like CBAP or PMI-PBA
Work EnvironmentConsulting firms, client sites, project-basedCorporate offices, project teams, cross-functional departments
Industry UsageManufacturing, healthcare, finance, technologyFinance, IT, healthcare, retail
Primary FocusStreamlining processes, reducing waste, improving efficiencyGathering requirements, analyzing business needs, recommending solutions

While both roles aim to improve organizational performance, Process Improvement Consulting focuses on analyzing and optimizing processes through methodologies like Lean or Six Sigma. Business Analysts primarily gather and analyze business requirements to support technology or operational solutions. The roles often collaborate but differ in scope and approach.

What cities in New York are hiring for Process Improvement Consulting jobs?

Cities in New York with the most Process Improvement Consulting job openings:

Infographic showing various Process Improvement Consulting job openings in New York as of August 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 83% In-person, and 17% Remote job distribution.

Associate, Process Improvement

Oscar Health

New York, NY • Hybrid

$96K - $127K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New


Oscar Health rating

6.9

Company rating: 6.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

264th of 315 rated insurance


Job description

Hi, we're Oscar. We're hiring a Process Improvement Associate to join our Network Operations team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

The Associate, Process Improvement is responsible for working cross functionally with business and technical Oscar stakeholders and representing the needs and interests of the department in company wide strategic initiatives and in solving business problems related to internal processes. The position leads the design, optimization, and implementation of processes and improvements to operations in support of achieving organizational goals. This requires collecting and documenting business requirements, building and managing project plans, documenting key project decisions, managing project governance, applying frameworks, analyzing data, and developing and communicating risk mitigation strategies across disparate initiatives and stakeholders at the same time.

You will report into the Director, Network Ops Governance & Oversight.

Work Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid

Pay Transparency: The base pay for this role is: $96,876 - $127,149 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities:

  • Leads the end-to-end management of cross-functional implementations/projects, including project plan creation, stakeholder engagement, managing cross-functional relationships to drive collaboration, edge case mitigation, and on-time completion.
  • Evaluates overall departmental performance by creating, gathering, analyzing and interpreting data and metrics as well as assisting in development of departmental metrics and implementation of mitigation strategies
  • Collaboratively works with all relevant internal and external stakeholder groups to formulate proactive implementation, communications, and program strategies for successful change management and risk mitigation initiatives
  • Mentors team members and promotes colleagues' growth and professional development
  • Compliance with all applicable laws and regulations
  • Other duties as assigned

Requirements:

  • A bachelor's degree or 3+ years commensurate experience
  • 3+ years of work experience in operations, health insurance, data analysis, engineering and/or consulting
  • 2+ years of experience using data software such as Excel, SQL, Python or other data analytics tools
  • 2+ years of experience with end to end project management
  • 2+ years of experience in designing and improving workflows as well as standing up accompanying operating and technical procedures
  • 2+ years of experience with process improvement methodologies such as Lean, Six Sigma and/or Theory of constraints

Bonus points:

  • Bachelor's degree in Engineering, Business Administration, or other related field
  • Lean Six Sigma Green Belt certification or higher

This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here. 

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.

Pay Transparency:  Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.

Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.

California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy.


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