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Process Improvement Consulting Jobs (NOW HIRING)

Adecco

Process Improvement Consultant

Chandler, AZ · Hybrid

$88.03/hr

Adecco is currently assisting a Client in their search to fill a Hybrid Process Improvement Consultant position located in Chandler, AZ 85224 zip code . Pay Rate: $ 88.03/HR Shift: Mon - Fri between ...

Axos Bank

Process Improvement Consultant

San Diego, CA · On-site

$70K - $120K/yr

About This Job The Process Improvement Consultant will possess strong business process and project/program management capabilities to oversee and optimize our commercial operations. This multifaceted ...

Axos Bank

Process Improvement Consultant

San Diego, CA

$70K - $120K/yr

About This Job The Process Improvement Consultant will possess strong business process and project/program management capabilities to oversee and optimize our commercial operations. This multifaceted ...

Esri

Sr. Process Improvement Consultant

Redlands, CA

The Senior Process Improvement Consultant is a master practitioner and leader within the internal ... Consulting & Mentorship: Serve as a lead consultant on complex projects, providing expert guidance ...

Esri

Sr. Process Improvement Consultant

Redlands, CA · On-site

The Senior Process Improvement Consultant is a master practitioner and leader within the internal ... Consulting & Mentorship: Serve as a lead consultant on complex projects, providing expert guidance ...

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Process Improvement Consulting information

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$25

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How much do process improvement consulting jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for process improvement consulting in the United States is $53.75, according to ZipRecruiter salary data. Most workers in this role earn between $39.90 and $61.54 per hour, depending on experience, location, and employer.

What is process improvement consulting?

Process improvement consulting is a specialized service where experts analyze a company's existing processes and workflows to identify inefficiencies, bottlenecks, and areas for enhancement. Consultants work closely with organizations to design and implement effective strategies that streamline operations, reduce costs, and improve overall productivity. This often involves methodologies such as Lean, Six Sigma, or Agile to drive continuous improvement and achieve measurable results. The ultimate goal is to help businesses operate more efficiently and remain competitive in their industry.

What are some typical challenges faced by process improvement consultants when implementing changes within client organizations?

Process improvement consultants often encounter resistance to change from employees who are accustomed to existing workflows. Navigating organizational politics and balancing the priorities of different stakeholders can also be challenging. Additionally, consultants must ensure that recommendations are both practical and sustainable, requiring effective communication and training strategies. Building trust and demonstrating quick wins are essential for gaining buy-in and driving successful, long-term improvements.

What are the key skills and qualifications needed to thrive as a Process Improvement Consultant, and why are they important?

To thrive as a Process Improvement Consultant, you need strong analytical abilities, a background in business or engineering, and experience with process mapping and workflow optimization. Familiarity with Lean, Six Sigma methodologies, and tools like Visio or Minitab, as well as relevant certifications (e.g., Lean Six Sigma Black Belt), is typically required. Exceptional communication, facilitation, and problem-solving skills help consultants engage stakeholders and drive change. These skills ensure consultants can identify inefficiencies, implement effective solutions, and deliver measurable improvements for organizations.

What is the difference between Process Improvement Consulting vs Business Analyst?

AspectProcess Improvement ConsultingBusiness Analyst
CredentialsTypically certifications like Six Sigma, Lean, or PMPOften degrees in Business, Finance, or related fields; certifications like CBAP or PMI-PBA
Work EnvironmentConsulting firms, client sites, project-basedCorporate offices, project teams, cross-functional departments
Industry UsageManufacturing, healthcare, finance, technologyFinance, IT, healthcare, retail
Primary FocusStreamlining processes, reducing waste, improving efficiencyGathering requirements, analyzing business needs, recommending solutions

While both roles aim to improve organizational performance, Process Improvement Consulting focuses on analyzing and optimizing processes through methodologies like Lean or Six Sigma. Business Analysts primarily gather and analyze business requirements to support technology or operational solutions. The roles often collaborate but differ in scope and approach.

More about Process Improvement Consulting jobs
What cities are hiring for Process Improvement Consulting jobs? Cities with the most Process Improvement Consulting job openings:
What states have the most Process Improvement Consulting jobs? States with the most job openings for Process Improvement Consulting jobs include:
What job categories do people searching Process Improvement Consulting jobs look for? The top searched job categories for Process Improvement Consulting jobs are:
Process Improvement Consulting jobs near you
Infographic showing various Process Improvement Consulting job openings in the United States as of June 2026, with employment types broken down into 88% Full Time, 4% Part Time, 6% Contract, and 2% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $111,802 per year, or $53.8 per hour.
Process Improvement Consultant (Raleigh, NC)

Process Improvement Consultant (Raleigh, NC)

First Citizens Bank

Carolina, RI • Hybrid

Full-time

Posted 13 days ago

Key responsibilities

  • Own day-to-day management of centralized intake, ensuring accurate capture, documentation, and prioritization of incoming demand.

  • Lead detailed current-state and future-state process mapping across engagement centers and back-office operations.

  • Identify opportunities for operational improvement, quantify potential benefits, and support development of business cases.

First Citizens Bank rating

7.6

Company rating: 7.6 out of 10

Based on 103 frontline employees who took The Breakroom Quiz

80th of 142 rated banks

Job description

Overview

This is a hybrid position based in Raleigh (the DAC). Candidates must live within a commutable distance of the any of the Bank’s operations centers.

The Business Process Consultant (BPC) supports the Enterprise Engagement Center Group Modernization Team by delivering process optimization, demand management, and solution delivery across engagement centers and back-office operations. This role plays a critical part in supporting translating business demand into actionable requirements and ensuring alignment between process design, technology solutions, and the target operating model.  As a key execution partner, the BPC owns centralized intake and governance processes, leads detailed process mapping efforts, and collaborates closely with technology teams to deliver scalable, efficient, and outcome-driven solutions that improve operational performance and customer experience. 


Responsibilities

Demand Intake & Governance Execution 

  • Own day-to-day management of centralized intake (CROWN), ensuring accurate capture, documentation and prioritization of incoming demand 
  • Partner with the Senior Product Manager to ensure demand is well-defined, scoped, and aligned to roadmap priorities 
  • Implement a change management framework to foster adoption of the process and workflows as designed 

Business Process Mapping & Analysis 

  • Lead detailed current-state and future-state process mapping across engagement centers and back-office operations 
  • Document workflows, dependencies, and handoffs to identify inefficiencies and gaps 
  • Support process standardization and simplification efforts to improve operational consistency and throughput 

Optimization Identification & Sizing 

  • Identify opportunities for operational improvement, including efficiency gains, automation, and work or call deflection 
  • Quantify potential benefits and support development of business cases 
  • Track and report on realized benefits in partnership with stakeholders 

Process, Technology & Operating Model Alignment 

  • Ensure alignment between process design, enabling technology, and the broader operating model 
  • Identify and escalate misalignments or risks that could impact delivery or value realization 
  • Support change readiness by ensuring processes and tools are clear, usable, and aligned to business needs 

Qualifications

Bachelor's Degree and 6 years of experience in Process improvement, consulting or product development OR High School Diploma or GED and 10 years of experience in Process improvement, consulting or product development

Skills:

  • Hands-on experience with process mapping (e.g., current/future state, workflow documentation) and process improvement 
  • Strong ability to translate business needs into structured requirements and documentation 
  • Demonstrated ability to identify and quantify process improvement opportunities 
  • Strong analytical thinking, attention to detail, and problem-solving skills 
  • Effective communication and stakeholder coordination skills 
  • Experience in business process consulting, operations, business analysis, or related discipline

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Bachelor's Degree and 6 years of experience in Process improvement, consulting or product development OR High School Diploma or GED and 10 years of experience in Process improvement, consulting or product development

Skills:

  • Hands-on experience with process mapping (e.g., current/future state, workflow documentation) and process improvement 
  • Strong ability to translate business needs into structured requirements and documentation 
  • Demonstrated ability to identify and quantify process improvement opportunities 
  • Strong analytical thinking, attention to detail, and problem-solving skills 
  • Effective communication and stakeholder coordination skills 
  • Experience in business process consulting, operations, business analysis, or related discipline

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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