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Process Improvement Consulting Jobs in Illinois (NOW HIRING)

Experience & Skills * 8+ years of experience in process improvement, operational excellence, business transformation, management consulting, finance, procurement, facilities management, or related ...

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Process Improvement Consulting information

What is process improvement consulting?

Process improvement consulting is a specialized service where experts analyze a company's existing processes and workflows to identify inefficiencies, bottlenecks, and areas for enhancement. Consultants work closely with organizations to design and implement effective strategies that streamline operations, reduce costs, and improve overall productivity. This often involves methodologies such as Lean, Six Sigma, or Agile to drive continuous improvement and achieve measurable results. The ultimate goal is to help businesses operate more efficiently and remain competitive in their industry.

What are the key skills and qualifications needed to thrive as a process improvement consultant?

To thrive as a Process Improvement Consultant, you need strong analytical abilities, a background in business or engineering, and experience with process mapping and workflow optimization. Familiarity with Lean, Six Sigma methodologies, and tools like Visio or Minitab, as well as relevant certifications (e.g., Lean Six Sigma Black Belt), is typically required. Exceptional communication, facilitation, and problem-solving skills help consultants engage stakeholders and drive change. These skills ensure consultants can identify inefficiencies, implement effective solutions, and deliver measurable improvements for organizations.

What are some typical challenges faced by process improvement consultants when implementing changes within client organizations?

Process improvement consultants often encounter resistance to change from employees who are accustomed to existing workflows. Navigating organizational politics and balancing the priorities of different stakeholders can also be challenging. Additionally, consultants must ensure that recommendations are both practical and sustainable, requiring effective communication and training strategies. Building trust and demonstrating quick wins are essential for gaining buy-in and driving successful, long-term improvements.

What is the difference between Process Improvement Consulting vs Business Analyst?

AspectProcess Improvement ConsultingBusiness Analyst
CredentialsTypically certifications like Six Sigma, Lean, or PMPOften degrees in Business, Finance, or related fields; certifications like CBAP or PMI-PBA
Work EnvironmentConsulting firms, client sites, project-basedCorporate offices, project teams, cross-functional departments
Industry UsageManufacturing, healthcare, finance, technologyFinance, IT, healthcare, retail
Primary FocusStreamlining processes, reducing waste, improving efficiencyGathering requirements, analyzing business needs, recommending solutions

While both roles aim to improve organizational performance, Process Improvement Consulting focuses on analyzing and optimizing processes through methodologies like Lean or Six Sigma. Business Analysts primarily gather and analyze business requirements to support technology or operational solutions. The roles often collaborate but differ in scope and approach.

What job categories do people searching Process Improvement Consulting jobs in Illinois look for?

The top searched job categories for Process Improvement Consulting jobs in Illinois are:

What cities in Illinois are hiring for Process Improvement Consulting jobs?

Cities in Illinois with the most Process Improvement Consulting job openings:

Infographic showing various Process Improvement Consulting job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 2% Contract, and 1% Nights. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution.

Sr. Process Improvement Consultant

Chicago, IL • On-site


CBRE
Real Estate • 10K+ employees

8.1

Company rating: 8.1 out of 10

Based on 351 frontline employees who took The Breakroom Quiz

109th of 499 rated business services

People enjoy working here

Good employer

Recommended by students


Full-time

Re-posted 17 days ago


Job description


Senior Process Improvement Consultant - Operational Excellence & Business Transformation
Department: Operations / Continuous Improvement
Reports To: Director of Operations Excellence, Account Leadership, or Continuous Improvement Leader
Location: Remote
Travel: Up to 25%-50%, based on business need
Position Summary
The Senior Process Improvement Consultant is a strategic operational excellence leader responsible for improving performance across complex, multi-site facilities management operations. The role designs scalable processes, governance models, reporting tools, financial controls, and continuous improvement programs that reduce cost, improve productivity, strengthen accountability, and enhance client outcomes.
Key Responsibilities
  • Operational Excellence & Process Improvement
  • Lead enterprise-wide operational excellence initiatives that improve service delivery, productivity, quality, and scalability.
  • Assess current-state operations, identify gaps and inefficiencies, and design future-state processes, workflows, SOPs, playbooks, and governance structures.
  • Apply Lean, Six Sigma, Kaizen, and continuous improvement methods to redesign processes and sustain measurable results.
  • Partner with Operations, Finance, Procurement, HR, Technology, and Account Management leaders to standardize best practices across sites and regions.
  • Reporting, Analytics & Business Intelligence
  • Design executive dashboards, KPI scorecards, and reporting packages that provide clear visibility into operational, financial, labor, procurement, and client performance.
  • Translate data into actionable insights that support strategic decisions, quarterly business reviews, forecasting, and performance management.
  • Establish standardized metrics, reporting cadences, data governance, and performance controls across functions and locations.
  • Leverage tools such as Tableau, Power BI, Excel, Smartsheet, SharePoint, Service Insight, CMMS, ERP, and related business intelligence platforms.
  • Financial Controls, Procurement & Labor Optimization
  • Improve financial accountability through cost-to-serve analysis, profitability reviews, budgeting support, forecast accuracy, margin enhancement, and variance management.
  • Evaluate labor models, staffing levels, scheduling practices, overtime utilization, productivity drivers, turnover, and workforce planning requirements.
  • Analyze procurement spend, supplier performance, contract compliance, inventory controls, and SKU rationalization opportunities across consumables, chemicals, tools, and equipment.
  • Build scorecards and governance routines that track savings, productivity, compliance, and operational improvement benefits.
  • Technology, Systemization & Program Governance
  • Drive automation and systemization of manual processes, workflows, reporting routines, and recurring business controls.
  • Partner with technology teams to improve platform adoption, data quality, workflow automation, and reporting capability.
  • Develop a continuous improvement governance framework, including project intake, prioritization, benefits tracking, savings validation, and leadership reporting.
  • Maintain an improvement portfolio and mentor operational leaders on continuous improvement tools, methods, and sustainment practices.

Qualifications
  • Bachelor's degree in Business, Engineering, Operations Management, Finance, Supply Chain Management, or related field required; master's degree preferred.
  • Lean Six Sigma Green Belt required; Black Belt, PMP, CCIP, or APICS / supply chain certification preferred.
  • Lean Six Sigma Green Belt (required)
  • Lean Six Sigma Black Belt (preferred)
  • PMP Certification
  • Certified Continuous Improvement Professional (CCIP)
  • APICS / Supply Chain Certifications (desired)
  • Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Experience & Skills
  • 8+ years of experience in process improvement, operational excellence, business transformation, management consulting, finance, procurement, facilities management, or related disciplines.
  • Demonstrated success leading enterprise-level improvement initiatives in complex, multi-site service environments.
  • Strong financial acumen, business analytics capability, and experience developing KPI frameworks, dashboards, and executive reporting.
  • Ability to lead cross-functional initiatives across Operations, Finance, Procurement, HR, Technology, and Account Management.
  • Technical proficiency with advanced Excel, Tableau, Power BI, Power Platform, Smartsheet, SharePoint, CMMS, ERP, financial modeling, data analytics, and process mapping tools.
  • Critical Competencies
  • Strategic thinking, executive presence, and strong communication skills.
  • Analytical problem solving, financial acumen, and data-driven decision-making.
  • Process design, project management, stakeholder management, and influencing without authority.
  • Change leadership, continuous improvement mindset, and business transformation orientation.

Why CBRE?
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
Applicant AI Use Disclosure
We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Position Value Proposition
This role serves as a business performance accelerator, creating the structure, analytics, controls, and operational discipline required to transform complex service operations into scalable, high-performing, data-driven organizations. The position directly supports profitability, efficiency, client satisfaction, operational consistency, and long-term growth.
CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the Senior Process Improvement Consultant position is $115,000 annually [or $55.29 per hour] and the maximum salary for the Senior Process Improvement Consultant position is $120,000 annually [or $57.69 per hour]. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program.
Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

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About CBRE

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The real estate industry is undergoing significant and exciting change, increasingly driven by data and technology. At CBRE, the world's premier commercial real estate services company, we empower teams to take ownership over that technology and shape it, offering both nimble, research-driven product design and the resources of a Fortune 500 business. We approach culture with intention, valuing camaraderie, collaboration, inclusivity and a healthy work/life balance. The user experience team is passionate about the quality, usability, and simplicity of the experiences we create. Individuals in these roles gather these key user insights, and then use them to inspire and inform product strategy and design solutions. We partner closely with each other, engineering, and product management to create innovative, usable, great-looking products.

Industry

Real estate

Company size

10,000+ Employees

Headquarters location

Dallas, TX, US

Year founded

1906

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Pay

Benefits

Hours and flexibility

Workplace

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