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Process Implementation Manager Jobs in Stone Mountain, GA

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Implementation Coordinator

Atlanta, GA · On-site

$22 - $24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Manager and other cross-functional departments, you will create and help coordinate the comprehensive Implementation Plans (IPs) to help guide the implementation process. As the Implementation ...

US Bank

Customer Implementation Delivery Leader

Atlanta, GA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... are managed, and onboarding processes continue to evolve to support business growth. This role ... Customer Implementation Delivery - Oversee implementation delivery for enterprise, gateway ...

Allied Universal

Senior Director, Implementation

Atlanta, GA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

... management team Process Development and Smartsheet Administration * Design, build, and administer the team's Smartsheet environment, including project plans, portfolio dashboards, reports ...

Novatech.net

Director of Implementation

Alpharetta, GA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... management. * Lead post-implementation reviews, analyze root causes, and translate lessons learned into process, tooling, training, and service-design improvements. * Establish consistent ...

Careers | Novatech

Director of Implementation

Alpharetta, GA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... management. * Lead post-implementation reviews, analyze root causes, and translate lessons learned into process, tooling, training, and service-design improvements. * Establish consistent ...

Visa

Director, VCA Implementation Services

Atlanta, GA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Visa's advanced processing network, VisaNet, handles more than 65,000 transaction messages per ... Apply strong program and change management discipline to complex implementations involving multiple ...

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All JobsProcess Implementation JobsProcess Implementation Manager JobsProcess Implementation Manager Jobs in Stone Mountain, GA

Process Implementation Manager information

See Stone Mountain, GA salary details

$35.3K

$93.6K

$152K

How much do process implementation manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for process implementation manager in Stone Mountain, GA is $93,649.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,300.00 and $109,500.00 per year, depending on experience, location, and employer.

What is a process implementation manager?

Process Implementation Managers are professionals responsible for overseeing the introduction and integration of new processes or improvements within an organization. They analyze existing workflows, identify areas for enhancement, and coordinate with cross-functional teams to ensure smooth implementation. Their role often involves project management, change management, and ongoing monitoring to ensure that new processes deliver the expected results. By streamlining operations and fostering efficiency, they help organizations achieve their strategic goals.

What are some common challenges faced by process implementation managers when introducing new processes, and how can they be effectively addressed?

Process Implementation Managers often encounter resistance to change from team members who are accustomed to existing workflows. Overcoming this challenge requires clear communication about the benefits of the new processes, involving stakeholders early in the planning phase, and providing thorough training. Additionally, unexpected technical or operational obstacles may arise, so flexibility and problem-solving skills are crucial. Regular feedback sessions and monitoring progress help ensure that any issues are promptly addressed, leading to smoother adoption and long-term success.

What are the key skills and qualifications needed to thrive as a process implementation manager, and why are they important?

To thrive as a Process Implementation Manager, you need expertise in process analysis, project management, and continuous improvement methodologies, often supported by a bachelor's degree in business or engineering. Familiarity with Lean, Six Sigma, workflow automation tools, and project management software like MS Project or Asana is typically required. Strong communication, leadership, and change management skills help drive adoption and collaboration across teams. These skills ensure successful implementation of process improvements that enhance efficiency and achieve organizational goals.

What is the difference between Process Implementation Manager vs Business Analyst?

AspectProcess Implementation ManagerBusiness Analyst
Primary FocusOverseeing the deployment of new processes and ensuring operational efficiencyAnalyzing business needs and recommending solutions
Required SkillsProject management, process optimization, change managementRequirements gathering, data analysis, stakeholder communication
Work EnvironmentProject teams, operations departments, cross-functional collaborationBusiness units, IT teams, client interactions
CertificationsLean, Six Sigma, PMP often preferredCBAP, PMI-PBA, relevant analytical certifications

While both roles involve improving organizational efficiency, the Process Implementation Manager primarily focuses on executing and managing process deployments, whereas the Business Analyst concentrates on analyzing business needs and proposing solutions. The roles often collaborate but serve different stages of process and project development.

What are popular job titles related to Process Implementation Manager jobs in Stone Mountain, GA?

For Process Implementation Manager jobs in Stone Mountain, GA, the most frequently searched job titles are:

What job categories do people searching Process Implementation Manager jobs in Stone Mountain, GA look for?

The top searched job categories for Process Implementation Manager jobs in Stone Mountain, GA are:

What cities near Stone Mountain, GA are hiring for Process Implementation Manager jobs?

Cities near Stone Mountain, GA with the most Process Implementation Manager job openings:

Process Implementation Manager jobs near you
Infographic showing various Process Implementation Manager job openings in Stone Mountain, GA as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $93,649 per year, or $45 per hour.

Technology Implementation Manager

National Carwash Solutions

Atlanta, GA • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

As a Technology Implementation Manager, you will be the face of AMP, an NCS Company, ensuring a seamless and exceptional "white glove" service experience during Clarity site launches. You will play a critical role in onboarding new clients by providing on-site troubleshooting, comprehensive training, and building strong initial relationships.
This role requires a highly adaptable, detail-oriented individual with strong technical acumen and exceptional communication skills. You will thrive in fast-paced, dynamic environments, resolving complex issues efficiently and ensuring client satisfaction. Carwash industry experience is highly preferred.
About AMP (An NCS Company)
AMP is an industry-leading technology company providing innovative solutions to car wash operators across the country. Our products include cutting-edge software solutions such as white-labeled mobile membership apps, administrative portals, and kiosks. These solutions allow our customers to capture and use customer data at a level not seen in the car wash industry before.
AMP is a division of National Carwash Solutions (NCS). NCS has grown to become North America's largest equipment, service, and cleaning solutions provider in the car wash industry. For over five decades, National Carwash Solutions (NCS) has revolutionized the carwash industry, offering unparalleled quality and innovative technology. NCS offers the most extensive service network and is home to many trusted brands. No matter if customers are new to the industry or are looking to level up a classic site, NCS is the proven partner for operational excellence and sustainable growth.
Our family of brands includes MacNeil, Ryko, Vacutech, PurClean, TSS, Rain-X, ArmorAll, Black Magic, Blue Coral, USA Towel, International Drying Corporation & Shadow.
Why work for us?
We have one of the most supportive and sustainable cultures anywhere. Our team of lifelong learners has a thirst for knowledge and a passion for technology and software. We're dedicated to building world-class solutions for our customers, and at the same time, place a high value on team rewards and personal career growth. We enjoy working together to solve challenging problems, teaching each other through lunch-and-learns, and celebrating victories (even the small ones) along the way.
Job Duties and Responsibilities:
  • On-Site Launch Support:
    • Travel to Clarity site launch locations to provide real-time troubleshooting and on-the-spot training to field crews as they begin using the platform.
    • Serve as the primary point of contact during initial site launches, embodying a "teach the teacher" approach to empower clients for future self-sufficiency.
    • Effectively resolve technical issues, ensuring minimal disruption to client operations and maintaining a positive customer experience.
    • Manage high-pressure situations, providing calm and effective solutions to urgent problems.
  • Technical Expertise and Communication:
    • Utilize networking and connectivity experience, as well as hardware/software installation knowledge, to address technical challenges.
    • Demonstrate strong logical and problem-solving skills to diagnose and resolve complex issues.
    • Maintain clear and efficient communication with the centralized command center, providing detailed and accurate information for further troubleshooting.
    • Capture and document relevant details regarding issues and solutions for future reference and process improvement.
  • Customer Relationship Management:
    • Represent the AMP brand professionally and positively during the critical early stages of client relationships.
    • Build rapport quickly with new clients, establishing trust and ensuring a positive onboarding experience.
    • Provide exceptional customer service, maintaining AMP's reputation for "white glove" support.
  • Training and Optimization:
    • Deliver comprehensive training on the Clarity platform to field crews, ensuring they understand and can effectively utilize the system.
    • Identify opportunities for process improvement, contributing to more efficient onboarding and enhanced customer satisfaction.
    • When not launching new sites, travel to existing customer sites that require additional in-person training or troubleshooting on any of the AMP platforms.
  • Travel and Flexibility:
    • Travel extensively, including weekends, to support site launches and customer visits.
    • Maintain a flexible schedule to accommodate the demands of on-site support and client needs.
    • Be able to live anywhere that is located close to an airport, with a preference for a centralized location.
  • Problem-Solving and Adaptability:
    • Think creatively and "outside the box" to develop innovative solutions to complex problems.
    • Demonstrate a "tinkerer" mentality, with a passion for troubleshooting and finding solutions.
    • Work effectively in dynamic and sometimes stressful "live" environments.
    • Think in both short-term and long-term solutions.
    • Be comfortable working remotely with team members.

Qualifications:
  • Carwash industry experience in field support, installations, and/or training is highly preferred!
  • Proven experience in customer service, technical support, or a related field.
  • Strong networking and connectivity experience, with hardware/software installation knowledge.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to build rapport quickly and establish strong client relationships.
  • Strong logical and analytical skills.
  • Ability to work independently and as part of a remote team.
  • High level of attention to detail and organizational skills.
  • Willingness and ability to travel extensively, including weekends.
  • Ability to thrive in fast-paced and dynamic environments.
  • Strong comfort level with learning and teaching new software.
  • For qualification to drive a company vehicle:
    • Must have a valid driver's license and good driving record.
    • Driving record with no more than two (2) moving violations within the past 5 years; no preventable, at-fault accidents within the past 5 years
    • No impaired driving convictions, pending charges, or test refusals within the past 5 years

Physical Requirements:
  • Must stoop, bend, reach, walk; perform repetitive motions using hands to grasp, push, pull, or do fine manipulations
  • Required to stand for prolonged periods
  • The ability to lift up to 75 pounds is required
  • May perform duties requiring the employee to intermittently bend and twist

This role offers an opportunity to shape our technical direction while working with cutting-edge technologies in a collaborative, high-growth environment. You'll be instrumental in building and maintaining world-class applications while helping to grow and mentor our development team.
Benefits you deserve:
  • Highly competitive salaries
  • Generous PTO policy and holiday schedule
  • 401(k) plan with company matching
  • Excellent medical, dental, and vision insurance

But wait, there's more!
  • World-class engineering team with an incredible track record
  • Robust development stack and hybrid cloud architecture
  • Team-building events, outings, and hackathons
  • State-of-the-art workspace and hardware
  • Strong focus on community service and volunteering

National Carwash Solutions is a proud equal opportunity employer. We are a drug-free, EEO employer committed to a diverse workforce. We will consider all qualified candidates regardless of race, color, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity, family responsibilities, disability, education, political affiliation, or veteran status.
#LI-Remote
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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