Process Development Manager Jobs in Carson, CA (NOW HIRING)

Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us.

We are currently hiring a Development Manager in our Los Angeles market. Under broad supervision, this role is responsible for expanding and supporting an assigned portfolio of donors and volunteers, including through stewardship events, in support of overall achievement of campaign, market and regional goals. This position will collaborate with internal and external partners on communications, events marketing and logistics, budget management and deliverables. 
We have a fast-paced sales type of environment with the main responsibility of driving revenue in support of our mission.  We offer a base salary with the potential to earn an incentive up to 25% of your base pay. The potential incentive is based on achieving certain revenue targets and triggers. 

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.

#TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X, and at heart.jobs.

• As a member of the Development team, responsible for developing donor relationships and coordinating strategic engagement and stewardship opportunities including day of event, Circle of Red and Cor Vitae donors and corporate and community-based activation opportunities. Designs and implements strategies for engagement, solicitation, stewardship and renewal of donors and volunteers with personalized communication and consistent follow-through. 
• Recruits and manages volunteer leadership committees related to auction and event planning/logistics.  Manages procurement of auction items to strategically maximize fundraising opportunities and donor engagement.
• Supports sponsorship opportunities, focusing on cultivating and renewing table sponsors.
• Serves as lead customer service contact for social market campaigns.  Maintains regular communication and proactively identifies resources and solutions to provide optimal donor and volunteer experiences.
• Ensures that appropriate resources and materials are available for campaign evaluations and team meetings, working with appropriate staff in determining the required information and preparing and distributing materials timely and accurately.  Utilizes CRM systems and processes according to established standards.

• 0-2 years of relevant experience in fundraising, sales, or other related experience
  
• University/College degree or equivalent experience
• Demonstrated track record in donor and volunteer relations
• Demonstrated ability to organize and manage multiple projects, prioritize tasks and meet deadlines with proactive communication, thorough planning and execution and allocating/providing resources, additional support or training.
• Highly effective interpersonal and communication skills.  Ability to consistently maintain a professional, calm and friendly manner in creating positive customer experiences externally and internally.
• Proven problem-solving skills with the ability to identify potential issues that may impact organizational productivity and/or compliance and address proactively and timely.
• Effective project management and event management skills in a dynamic environment with multiple stakeholders.
• Experience in positively managing change including anticipating and championing organizational change, creating contingency plans, proactively considering short-term and long-term impact.
• Proficiency in Microsoft Office.
• Ability to do daily local travel up to 25%; requires access to reliable transportation at all times on an immediate basis

Preferred Experience:

• Knowledge of the Association's standards and procedures.
• Experience with sales or fundraising strategies

The American Heart Association invests in its people. Here are the main components of our total rewards package.  Visit Rewards & Benefits to see more details.

• Compensation Expected pay range will be $73,000 to $80,000. Pay is commensurate with experience; geographic differentials to the pay range may apply. The American Heart Association reserves the right to pay more or less than the posted range. Our goal is to ensure you have a competitive base salary.  That’s why we regularly review the market value of jobs and make adjustments, as needed.
  
• Performance and Recognition – You are rewarded for achieving success through annual salary planning and incentive programs; this position is incentive eligible based on achieving certain targets.
  
• Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution.  As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
  
• Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program.  Heart U is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
  
• Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees.  The number of days will increase based on seniority level.  You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
  
• Tuition Assistance - We support the career development of all employees.  This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.

The American Heart Association’s 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the Association will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.

At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities.
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EOE/Protected Veterans/Persons with Disabilities