Classroom Management: Expertly manage up to 16 students. * Grade & Provide Feedback: Provide ... AoPS Academy is a program of Art of Problem Solving, a global leader in K-12 advanced education.
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Apply Early
Classroom Management: Expertly manage up to 16 students. * Grade & Provide Feedback: Provide ... AoPS Academy is a program of Art of Problem Solving, a global leader in K-12 advanced education.
Quick apply
Apply Early
Classroom Management: Expertly manage up to 16 students. * Grade & Provide Feedback: Provide ... AoPS Academy is a program of Art of Problem Solving, a global leader in K-12 advanced education.
Apply Early
Seattle, WA · On-site
$160K - $180K/yr
... Problem Management, Service Request, Change Management. • Managing periodic governance and reporting. • Team Management, Customer management, knowledge management. • Coordination with ...
Seattle, WA · On-site
$160K - $180K/yr
... Problem Management, Service Request, Change Management. • Managing periodic governance and reporting. • Team Management, Customer management, knowledge management. • Coordination with ...
Redmond, WA · On-site
Classroom Management: Expertly manage up to 16 students. * Grade & Provide Feedback: Provide ... AoPS Academy is a program of Art of Problem Solving, a global leader in K-12 advanced education.
Redmond, WA · On-site
Classroom Management: Expertly manage up to 16 students. * Grade & Provide Feedback: Provide ... AoPS Academy is a program of Art of Problem Solving, a global leader in K-12 advanced education.
Seattle, WA · On-site
$160K - $180K/yr
... Problem Management, Service Request, Change Management. • Managing periodic governance and reporting. • Team Management, Customer management, knowledge management. • Coordination with ...
Seattle, WA · On-site
$160K - $180K/yr
... Problem Management, Service Request, Change Management. • Managing periodic governance and reporting. • Team Management, Customer management, knowledge management. • Coordination with ...
This position is focused on sales, estimation, and project management and requires a highly motivated sales professional, problem solver, and detail-oriented person with the ability to communicate ...
Quick apply
Apply Early
This position is focused on sales, estimation, and project management and requires a highly motivated sales professional, problem solver, and detail-oriented person with the ability to communicate ...
Apply Early
Renton, WA · On-site
$117K - $161K/yr
Participates in problem management to proactively review open client and infrastructure problemsand known errors to minimize the time spent firefighting and troubleshooting, supporting quicker ...
Renton, WA · On-site
$117K - $161K/yr
Participates in problem management to proactively review open client and infrastructure problemsand known errors to minimize the time spent firefighting and troubleshooting, supporting quicker ...
Redmond, WA · On-site
$54 - $71.50/hr
Experience on Problem Management. * Experience on reporting, Analytics, Live Site Focus. Tracking SLAs * Hands on experience on ticketing system like Service NOW * Experience in Automation experience ...
Redmond, WA · On-site
$54 - $71.50/hr
Experience on Problem Management. * Experience on reporting, Analytics, Live Site Focus. Tracking SLAs * Hands on experience on ticketing system like Service NOW * Experience in Automation experience ...
Provide excellent IT support to users via help desk and/or problem management software * Monitor and respond quickly to requests received through the IT helpdesk software * Utilize and manage company ...
Provide excellent IT support to users via help desk and/or problem management software * Monitor and respond quickly to requests received through the IT helpdesk software * Utilize and manage company ...
Kent, WA · On-site
Provide excellent IT support to users via help desk and/or problem management software * Monitor and respond quickly to requests received through the IT helpdesk software * Utilize and manage company ...
Kent, WA · On-site
Provide excellent IT support to users via help desk and/or problem management software * Monitor and respond quickly to requests received through the IT helpdesk software * Utilize and manage company ...
Redmond, WA · On-site
$54 - $71.50/hr
Experience on Problem Management. * Experience on reporting, Analytics, Live Site Focus. Tracking SLAs * Hands on experience on ticketing system like Service NOW * Experience in Automation experience ...
Redmond, WA · On-site
$54 - $71.50/hr
Experience on Problem Management. * Experience on reporting, Analytics, Live Site Focus. Tracking SLAs * Hands on experience on ticketing system like Service NOW * Experience in Automation experience ...
Redmond, WA · On-site
$116K - $159K/yr
... incident management and problem management processes to ensure rapid resolution Engage with service owners to resolve incidents and coordinate cross-functional efforts Prioritize and track ...
Redmond, WA · On-site
$116K - $159K/yr
... incident management and problem management processes to ensure rapid resolution Engage with service owners to resolve incidents and coordinate cross-functional efforts Prioritize and track ...
... incident management and problem management processes to ensure rapid resolution Engage with service owners to resolve incidents and coordinate cross-functional efforts Prioritize and track ...
... incident management and problem management processes to ensure rapid resolution Engage with service owners to resolve incidents and coordinate cross-functional efforts Prioritize and track ...
Redmond, WA · On-site
$116K - $159K/yr
... incident management and problem management processes to ensure rapid resolution Engage with service owners to resolve incidents and coordinate cross-functional efforts Prioritize and track ...
Redmond, WA · On-site
$116K - $159K/yr
... incident management and problem management processes to ensure rapid resolution Engage with service owners to resolve incidents and coordinate cross-functional efforts Prioritize and track ...
... incident management and problem management processes to ensure rapid resolution Engage with service owners to resolve incidents and coordinate cross-functional efforts Prioritize and track ...
... incident management and problem management processes to ensure rapid resolution Engage with service owners to resolve incidents and coordinate cross-functional efforts Prioritize and track ...
... problem management/ service request /release management support of supporter applications. Analyze user requirements and procedures to improve existing systems. Review computer system capabilities ...
... problem management/ service request /release management support of supporter applications. Analyze user requirements and procedures to improve existing systems. Review computer system capabilities ...
Tacoma, WA · On-site
Essential Duties and Responsibilities: - Perform day-to-day operational activities supporting Incident, Problem, and Change Management, and other established ITSM functions in accordance with ...
New
Tacoma, WA · On-site
Essential Duties and Responsibilities: - Perform day-to-day operational activities supporting Incident, Problem, and Change Management, and other established ITSM functions in accordance with ...
New
Seattle, WA · On-site
Essential Duties and Responsibilities: - Perform day-to-day operational activities supporting Incident, Problem, and Change Management, and other established ITSM functions in accordance with ...
New
Seattle, WA · On-site
Essential Duties and Responsibilities: - Perform day-to-day operational activities supporting Incident, Problem, and Change Management, and other established ITSM functions in accordance with ...
New
Essential Duties and Responsibilities: - Perform day-to-day operational activities supporting Incident, Problem, and Change Management, and other established ITSM functions in accordance with ...
New
Essential Duties and Responsibilities: - Perform day-to-day operational activities supporting Incident, Problem, and Change Management, and other established ITSM functions in accordance with ...
New
Bellevue, WA · On-site
Essential Duties and Responsibilities: - Perform day-to-day operational activities supporting Incident, Problem, and Change Management, and other established ITSM functions in accordance with ...
New
Bellevue, WA · On-site
Essential Duties and Responsibilities: - Perform day-to-day operational activities supporting Incident, Problem, and Change Management, and other established ITSM functions in accordance with ...
New
You are driven by problem solving, knowledge sharing, and leading teams to success through close ... Can scope, define, and manage to critical path including leading teams through program plan changes ...
You are driven by problem solving, knowledge sharing, and leading teams to success through close ... Can scope, define, and manage to critical path including leading teams through program plan changes ...
$39K is the 25th percentile. Wages below this are outliers.
$31.9K - $40.9K
32% of jobs
$40.9K - $50K
2% of jobs
$50K - $59K
11% of jobs
The median wage is $61.4K / yr.
$59K - $68.1K
22% of jobs
$68.1K - $77.1K
5% of jobs
$84.5K is the 75th percentile. Wages above this are outliers.
$77.1K - $86.2K
4% of jobs
$86.2K - $95.2K
4% of jobs
$95.2K - $104.3K
5% of jobs
$104.3K - $113.3K
6% of jobs
$113.3K - $122.4K
6% of jobs
$122.4K - $131.4K
2% of jobs
$31.9K
$69.9K
$131.4K
To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.
Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.
A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.
Full-time
Retirement
Posted 23 days ago
Be an early applicant
Join Redmond AoPS Academy as a Math Instructor!
Are you passionate about math? Do you love inspiring young minds in an engaging, collaborative classroom setting? We have the perfect opportunity for you!
What You'll Do:
Skills and Experience Requirements:
Not Required:
Schedule:
Campus Location:
This is an in-person position at our Redmond, WA location.
Candidates must be located in Redmond, WA or the greater area and must be able to commute to our campus.
Benefits and Compensation:
In order to be considered for this position you must be legally authorized to work in the US. We are unable to offer sponsorship, including STEM-OPT and H-1B.
Sourced by ZipRecruiter
E-learning
201 - 500 Employees
San Diego, CA, US
2003