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Problem Manager Jobs in Seattle, WA (NOW HIRING)

Art of Problem Solving

Language Arts Teacher

Bellevue, WA · On-site

$51K - $68K/yr

Classroom Management: Expertly manage up to 16 students * Grade & Provide Feedback: Provide ... AoPS Academy is a program of Art of Problem Solving, a global leader in K-12 advanced education.

Art of Problem Solving

Math Teacher

Bellevue, WA · On-site

$53K - $69K/yr

Classroom Management: Expertly manage up to 16 students * Grade & Provide Feedback: Provide ... AoPS Academy is a program of Art of Problem Solving, a global leader in K-12 advanced education.

Art of Problem Solving

Language Arts Teacher

Bellevue, WA · On-site

$51K - $68K/yr

Classroom Management: Expertly manage up to 16 students * Grade & Provide Feedback: Provide ... AoPS Academy is a program of Art of Problem Solving, a global leader in K-12 advanced education.

Art of Problem Solving

Math Teacher

Bellevue, WA

$53K - $69K/yr

Classroom Management: Expertly manage up to 16 students * Grade & Provide Feedback: Provide ... AoPS Academy is a program of Art of Problem Solving, a global leader in K-12 advanced education.

Art of Problem Solving

Math Teacher

Bellevue, WA

$53K - $69K/yr

Classroom Management: Expertly manage up to 16 students * Grade & Provide Feedback: Provide ... AoPS Academy is a program of Art of Problem Solving, a global leader in K-12 advanced education.

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Showing results 21-40

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Problem Manager information

See Seattle, WA salary details

$31.9K

$69.9K

$131.5K

How much do problem manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for problem manager in Seattle, WA is $69,943.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,100.00 and $95,600.00 per year, depending on experience, location, and employer.

What does a problem manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What are the key skills and qualifications needed to thrive as a problem manager, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What are the primary challenges a problem manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

How much do problem managers make?

Problem managers typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior or specialized problem managers with certifications like ITIL may earn higher salaries, especially in large organizations or tech-focused environments.

Is problem management a good career?

Problem management is a valuable role within IT service management, focusing on identifying and resolving root causes of incidents to improve system stability. It requires strong analytical skills, knowledge of ITIL frameworks, and often involves collaboration with technical teams. The role offers opportunities for career growth and specialization in IT service improvement.

What is the role of a problem manager?

A problem manager is responsible for identifying, analyzing, and resolving the root causes of incidents to prevent future issues. They work closely with IT teams, utilize problem management tools, and often hold certifications like ITIL to improve service stability and reduce downtime.

What are popular job titles related to Problem Manager jobs in Seattle, WA?

For Problem Manager jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching Problem Manager jobs in Seattle, WA look for?

The top searched job categories for Problem Manager jobs in Seattle, WA are:

What cities near Seattle, WA are hiring for Problem Manager jobs?

Cities near Seattle, WA with the most Problem Manager job openings:

Problem Manager jobs near you
Infographic showing various Problem Manager job openings in Seattle, WA as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $69,943 per year, or $33.6 per hour.

Sr. Technical Program Manager, Fleet Technology Health, Global Fleet and Product

Amazon

Bellevue, WA • On-site

$188K - $217K/yr

Full-time

Re-posted 18 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,151 frontline employees who took The Breakroom Quiz

5th of 39 rated national retailers

Job description

Are you inspired by invention. Is problem solving through teamwork in your DNA. Do you like the idea of seeing how your work impacts the bigger picture.

Answer yes to any of these and you'll fit right in here at Amazon. We are a smart team of doers who work passionately to create and improve technology and software to solve real-world challenges that will transform our customers' last mile delivery experience.
The Last Mile Fleet Technology Products team is responsible for a suite of products transforming last mile delivery safety and operational efficiency. Our mission is to leverage advanced technologies and analytics tools to build the world's safest and most efficient fleet.
As a Sr

Technical Program Manager, Fleet Technology Health, you will serve as the critical link between our Fleet Technology products and the operational support teams that depend on them. You will be the person who translates a device fault, a trending failure pattern, or a field installation defect into a root cause analysis, a corrective action plan, and a scalable support solution. You will monitor system performance, resolve escalated technical issues, develop support tooling, and drive continuous improvement initiatives to ensure fleet safety technology is deployed, functioning, and delivering value across the last mile network.
Key job responsibilities
* Monitor overall fleet technology system health and performance across the last mile network; leverage fleet telemetry, monitoring dashboards, and data analytics to proactively detect degradation, systemic issues, and trending failures before they impact operations
* Serve as the primary technical escalation point when complex system or installation issues arise, impacting device availability or vehicle safety compliance
* Identify systemic failure patterns across the deployed device fleet and develop programmatic solutions to address root causes - including specification updates, installation standard changes, and supplier quality feedback
* Lead root cause analysis (RCA) and problem management for recurring or high-severity incidents; drive corrective and preventive action programs to ensure systemic issues are resolved at the root cause level
* Update and maintain standard operating procedures, troubleshooting guides, and escalation paths for fleet technology products (e.g., telematics, camera systems)
* Consolidate voice-of-the-customer (VOC) feedback from partners to identify and drive improvements to training, procedures, tooling, and product features
* Collaborate with hardware suppliers and installation contractors to address quality issues, validate corrective actions, and improve device reliability
* Represent the field support and operational reliability perspective in product design reviews, feature launches, and program milestone reviews; partner with product and engineering teams to translate field operational needs into product requirements and long-term improvements
* Support new product and feature launches by developing onboarding documentation, coordinating with installation teams, and ensuring readiness of support processes
* Produce regular reports on device health, installation compliance, fleet-wide reliability trends, and system performance for operational and leadership stakeholders
* Drive cross-functional alignment across product, engineering, supply chain quality, installation partners, and operational stakeholders
* ~20-25% travel expected to delivery stations and partner sites

What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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