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Problem Manager Jobs in Roswell, GA (NOW HIRING)

Coca-Cola

Senior Manager, Network Engineer

Atlanta, GA · Hybrid

$100K - $137K/yr

Establish and monitor SLAs, KPIs, and operational metrics; lead problem management and root cause analysis for major incidents. * Partner with managed service providers and vendors to ensure ...

Crowe LLP

Cyber Security Assessment Manager

Atlanta, GA · On-site

$106K - $144K/yr

Infrastructure-level Incident and Problem Management * Integrated Cyber Auditing alongside business and operational auditors * Assessing design and operational effectiveness of technical ...

KNAPP

Service Delivery Manager

Kennesaw, GA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Responsible for problem management * Create customer reports * Coordinate release updates * Manage quality control of release updates * Identify and tackle open issues, maintain "to-do" lists in ...

Art of Problem Solving

Math Teacher

Alpharetta, GA · On-site

$32 - $32.25/hr

Classroom Management: Expertly manage up to 16 students. * Grade & Provide Feedback: Provide ... AoPS Academy is a program of Art of Problem Solving, a global leader in K-12 advanced education.

Art of Problem Solving

Math Teacher

Cumming, GA

$32 - $32.25/hr

Classroom Management: Expertly manage up to 16 students. * Grade & Provide Feedback: Provide ... AoPS Academy is a program of Art of Problem Solving, a global leader in K-12 advanced education.

Art of Problem Solving

Math Teacher

Woodstock, GA · On-site

$32 - $32.25/hr

Classroom Management: Expertly manage up to 16 students. * Grade & Provide Feedback: Provide ... AoPS Academy is a program of Art of Problem Solving, a global leader in K-12 advanced education.

Art of Problem Solving

Associate Director - Math

Johns Creek, GA

$38K - $51K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This may be the right job for you if you are looking to build on your management and leadership ... AoPS Academy is a program of Art of Problem Solving, a global leader in K-12 advanced education.

Art of Problem Solving

Associate Director - Math

Johns Creek, GA · On-site

$38K - $51K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This may be the right job for you if you are looking to build on your management and leadership ... AoPS Academy is a program of Art of Problem Solving, a global leader in K-12 advanced education.

Art of Problem Solving

Math Teacher

Sandy Springs, GA

$32 - $32.25/hr

Classroom Management: Expertly manage up to 16 students. * Grade & Provide Feedback: Provide ... AoPS Academy is a program of Art of Problem Solving, a global leader in K-12 advanced education.

Art of Problem Solving

Math Teacher

Johns Creek, GA

$32 - $32.25/hr

Classroom Management: Expertly manage up to 16 students. * Grade & Provide Feedback: Provide ... AoPS Academy is a program of Art of Problem Solving, a global leader in K-12 advanced education.

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Problem Manager information

See Roswell, GA salary details

$25.8K

$56.5K

$106.3K

How much do problem manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for problem manager in Roswell, GA is $56,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,800.00 and $77,300.00 per year, depending on experience, location, and employer.

What does a problem manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What are the key skills and qualifications needed to thrive as a problem manager, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What are the primary challenges a problem manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

How much do problem managers make?

Problem managers typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior or specialized problem managers with certifications like ITIL may earn higher salaries, especially in large organizations or tech-focused environments.

Is problem management a good career?

Problem management is a valuable role within IT service management, focusing on identifying and resolving root causes of incidents to improve system stability. It requires strong analytical skills, knowledge of ITIL frameworks, and often involves collaboration with technical teams. The role offers opportunities for career growth and specialization in IT service improvement.

What is the role of a problem manager?

A problem manager is responsible for identifying, analyzing, and resolving the root causes of incidents to prevent future issues. They work closely with IT teams, utilize problem management tools, and often hold certifications like ITIL to improve service stability and reduce downtime.

What job categories do people searching Problem Manager jobs in Roswell, GA look for?

The top searched job categories for Problem Manager jobs in Roswell, GA are:

What cities near Roswell, GA are hiring for Problem Manager jobs?

Cities near Roswell, GA with the most Problem Manager job openings:

Problem Manager jobs near you
Infographic showing various Problem Manager job openings in Roswell, GA as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $56,518 per year, or $27.2 per hour.

Senior Manager, Network Engineer

The Coca-Cola Company

Atlanta, GA • On-site

$100K - $137K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Coca-Cola rating

7.6

Company rating: 7.6 out of 10

Based on 441 frontline employees who took The Breakroom Quiz

140th of 439 rated food and drinks producers

Job description

Job Description Summary:
The Senior Manager, Network Engineer is a senior technical role responsible for the design, implementation, operation, and optimization of The Coca-Cola Company's global network infrastructure. This role leads advanced network engineering initiatives and ensures secure, scalable, and resilient connectivity across data centers, cloud environments, and global offices.
The Senior Manager partners closely with cybersecurity, cloud, workplace, applications, and business teams to enable reliable digital operations while driving continuous improvement, cost efficiency, and innovation aligned with Coca-Cola's technology strategy, while serving as a primary strategic validator to ensure partner-led designs and deployments align with enterprise standards and do not introduce operational risks.
Key Responsibilities
Network Strategy & Architecture
  • Lead the design and evolution of global network architecture, including campus, WAN, SD-WAN, data center, cloud networking, and remote access solutions.
  • Ensure network solutions align with enterprise architecture standards, security requirements, and business growth objectives.
  • Drive network modernization initiatives, including cloud-first and zero-trust networking strategies, ensuring execution partners achieve tactical implementation milestones with operational precision.

Operations & Service Delivery
  • Oversee day-to-day network operations to ensure high availability, performance, and reliability across global environments.
  • Acts as first line of defense for network issues
  • Establish and monitor SLAs, KPIs, and operational metrics; lead problem management and root cause analysis for major incidents.
  • Partner with managed service providers and vendors to ensure effective service delivery and contract compliance, and precise alignment on tactical engineering deliverables.

Security & Risk Management
  • Collaborate with Cybersecurity teams to embed security-by-design across all network solutions.
  • Ensure compliance with corporate policies, regulatory requirements, and industry best practices.
  • Proactively identify and mitigate network risks, vulnerabilities, and obsolescence, exercising technical oversight over partner compliance regarding lifecycle management, vulnerability remediation, and firmware optimization.

Financial & Vendor Management
  • Manage network engineering budgets, forecasting, and cost optimization initiatives.
  • Lead vendor performance management for network technologies and services, conducting detailed technical audits of partner service delivery, capacity utilization, and operational performance metrics.

Qualifications & Requirements
Education
  • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field required.
  • Master's degree preferred.

Experience
  • 10+ years of progressive experience in network engineering, including large-scale enterprise or global environments.
  • Hands-on experience with enterprise networking technologies (e.g., routing/switching, SD-WAN, Wi-Fi, firewalls, load balancing, and cloud networking).
  • Proven experience supporting hybrid and cloud environments (e.g., Azure, AWS, GCP).

Technical Knowledge (Preferred)
  • Cisco, Palo Alto, Fortinet, or similar enterprise networking platforms
  • Cloud networking and connectivity (ExpressRoute, Direct Connect, VPNs)
  • Network automation, monitoring, and orchestration tools
  • ITIL-based service management practices

Leadership & Behavioral Competencies
  • Strategic thinker with strong execution capability
  • Excellent communication and stakeholder management skills
  • Ability to operate effectively in a matrixed, global organization
  • Strong problem-solving and decision-making skills

The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.
Skills:
Pay Range:
United States of America: 152,000 USD - 178,300 USD
Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.
Annual Incentive Reference Value Percentage:
15
Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.
Location(s):
United States of America
City/Cities:
Atlanta
Travel Required:
00% - 25%
Relocation Provided:
No
Job Posting End Date:
August 14, 2026
Our Purpose and Growth Culture:
We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what's possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors - curious, empowered, inclusive and agile - and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.

What Coca-Cola employees say

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Coca-Cola logo

About Coca-Cola

Sourced by ZipRecruiter

On May 8, 1886, Dr. John Pemberton brought his perfected syrup to Jacobs' Pharmacy in downtown Atlanta where the first glass of Coca‑Cola was poured. From that one iconic drink, we’ve evolved into a total beverage company. More than 2.2 billion servings of our drinks are enjoyed in more than 200 countries and territories each day. We are constantly transforming our portfolio, from reducing added sugar in our drinks to bringing innovative new products to market. We seek to positively impact people’s lives, communities and the planet through water replenishment, packaging recycling, sustainable sourcing practices and carbon emissions reductions across our value chain. Together with our bottling partners, we employ more than 700,000 people, helping bring economic opportunity to local communities worldwide. We are committed to offering people more of the drinks they want across a range of categories and sizes while driving sustainable solutions that build resilience into our business and create positive change for the planet.

Industry

Food services and drinking places and food and drink manufacturing

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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