ZipRecruiter

Log In

1

Problem Manager Jobs in Roswell, GA (NOW HIRING)

Material Handling Systems

Incident Manager

Atlanta, GA · On-site

$100K - $151K/yr

Partner with Engineering, Problem Management, and Customer Service to document root causes, drive corrective actions, and ensure customers are informed of resolution outcomes. * Recommend ...

nLeague

Service Desk Staff Support Lead

Atlanta, GA · On-site

Experience with incident, request, and problem management processes Education & Experience * Minimum of 3-5 years of experience in Service Desk operations, IT support administration, knowledge ...

Truist

Senior AI & Data Consultant

Atlanta, GA

$101K - $138K/yr

Drive problem management to closure, ensuring systemic fixes replace recurring operational risks. * Establish and maintain standardized incident playbooks, escalation paths, and communication ...

Truist

Senior AI & Data Consultant

Atlanta, GA · On-site

$101K - $138K/yr

Drive problem management to closure, ensuring systemic fixes replace recurring operational risks. * Establish and maintain standardized incident playbooks, escalation paths, and communication ...

Apex Informatics

DECAL Project Manager

Atlanta, GA · On-site

$94K - $112K/yr

... Problem Management. • Proficiency in Test Planning (System, UAT, Integration, Regression, Performance). • Proven ability in Cross-Functional Team Leadership & Collaboration. • Strong Data ...

Art of Problem Solving

Math Teacher

Cumming, GA · On-site

$32 - $32.25/hr

Classroom Management: Expertly manage up to 16 students. * Grade & Provide Feedback: Provide ... AoPS Academy is a program of Art of Problem Solving, a global leader in K-12 advanced education.

Art of Problem Solving

Math Teacher

Woodstock, GA · On-site

$32 - $32.25/hr

Classroom Management: Expertly manage up to 16 students. * Grade & Provide Feedback: Provide ... AoPS Academy is a program of Art of Problem Solving, a global leader in K-12 advanced education.

previous page

Showing results 41-60

All JobsProblem JobsProblem Manager JobsProblem Manager Jobs in Roswell, GA

Problem Manager information

See Roswell, GA salary details

$25.8K

$56.5K

$106.3K

How much do problem manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for problem manager in Roswell, GA is $56,518.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,800.00 and $77,300.00 per year, depending on experience, location, and employer.

What does a problem manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What are the key skills and qualifications needed to thrive as a problem manager, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What are the primary challenges a problem manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

How much do problem managers make?

Problem managers typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior or specialized problem managers with certifications like ITIL may earn higher salaries, especially in large organizations or tech-focused environments.

Is problem management a good career?

Problem management is a valuable role within IT service management, focusing on identifying and resolving root causes of incidents to improve system stability. It requires strong analytical skills, knowledge of ITIL frameworks, and often involves collaboration with technical teams. The role offers opportunities for career growth and specialization in IT service improvement.

What is the role of a problem manager?

A problem manager is responsible for identifying, analyzing, and resolving the root causes of incidents to prevent future issues. They work closely with IT teams, utilize problem management tools, and often hold certifications like ITIL to improve service stability and reduce downtime.

What job categories do people searching Problem Manager jobs in Roswell, GA look for?

The top searched job categories for Problem Manager jobs in Roswell, GA are:

What cities near Roswell, GA are hiring for Problem Manager jobs?

Cities near Roswell, GA with the most Problem Manager job openings:

Problem Manager jobs near you
Infographic showing various Problem Manager job openings in Roswell, GA as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $56,518 per year, or $27.2 per hour.

Oracle Fusion Cloud - Service Delivery Manager

United Airlines

Atlanta, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Key responsibilities

  • Lead the delivery and operational management of Oracle Fusion Cloud and Application Managed Services (AMS) engagements, ensuring successful execution against client objectives, contractual commitments, and service level agreements.

  • Serve as the primary point of contact for client stakeholders regarding service delivery, operational performance, escalations, and continuous improvement initiatives.

  • Oversee Oracle Fusion support activities, including incident management, enhancements, releases, and service governance to ensure service stability and business continuity.

United Airlines rating

7.9

Company rating: 7.9 out of 10

Based on 343 frontline employees who took The Breakroom Quiz

8th of 26 rated airlines

Job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired bya collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizationsunlock the value of technology and build a more sustainable, more inclusive world.

Location

Local to Washington DC./ Baltimore, MD

About the Job You're Considering

Capgemini is seeking an experienced Oracle Service Delivery Manager to lead the delivery, governance, and operational excellence of Oracle Cloud and Application Managed Services (AMS) engagements. This role is responsible for ensuring successful service delivery across Oracle Fusion environments while maintaining strong client relationships, driving continuous improvement, and achieving operational, financial, and customer satisfaction objectives.

The Oracle Service Delivery Manager serves as the primary delivery leader for assigned clients, overseeing Oracle Fusion support, enhancements, releases, and continuous improvement initiatives. Working closely with client stakeholders, Oracle delivery teams, and practice leadership, this individual will ensure services are delivered in accordance with contractual commitments, service level agreements (SLAs), and business expectations.

The ideal candidate combines Oracle Fusion expertise, AMS leadership, client relationship management, operational governance, and delivery excellence with a proven ability to manage complex Oracle environments and drive business value.

Your Role

  • Lead the delivery and operational management of Oracle Fusion Cloud and Application Managed Services (AMS) engagements, ensuring successful execution against client objectives, contractual commitments, and service level agreements.
  • Serve as the primary point of contact for client stakeholders regarding service delivery, operational performance, escalations, and continuous improvement initiatives.
  • Build and maintain trusted relationships with business and technology leaders while serving as a strategic advisor on Oracle Fusion optimization, application support, and service excellence.
  • Oversee Oracle Fusion production support, incident management, enhancement delivery, release planning, service governance, and operational performance.
  • Manage service delivery performance through KPI monitoring, SLA adherence, customer satisfaction metrics, resource planning, and financial management.
  • Lead governance reviews, executive status meetings, operational reviews, and service performance discussions with clients and Capgemini leadership.
  • Collaborate with Oracle functional, technical, integration, and cloud teams to ensure efficient issue resolution and high-quality service delivery.
  • Drive incident, problem, change, release, and service request management processes while ensuring service stability and business continuity.
  • Lead Oracle Fusion quarterly release planning, impact assessments, testing coordination, and production readiness activities.
  • Identify opportunities to improve service quality, automate processes, optimize support operations, and reduce operational risk.
  • Partner with client stakeholders to develop enhancement roadmaps, modernization strategies, and operational improvement initiatives.
  • Support account growth through identifying additional service opportunities, expansion initiatives, and continuous improvement recommendations.
  • Collaborate with account leadership and sales teams to support renewals, proposals, statements of work, and business development activities.
  • Ensure adherence to Capgemini delivery methodologies, quality standards, governance processes, and compliance requirements.
  • Mentor team members and contribute to Oracle AMS best practices, delivery excellence initiatives, and organizational development.
Your Skills and Experience
  • Bachelor's degree or equivalent work experience.
  • 10+ years of Oracle consulting, service delivery, managed services, or technology leadership experience.
  • Strong experience supporting Oracle Fusion Cloud Applications, including one or more of the following:  Oracle Fusion ERP, Oracle Fusion Financials, Oracle Fusion SCM, Oracle Fusion EPM
  • Proven experience leading Oracle Application Managed Services (AMS) engagements within enterprise environments.
  • Strong understanding of AMS delivery frameworks, service operations, SLA/KPI management, incident management, problem management, change management, release management, and service governance.
  • Experience managing Oracle Fusion production support environments while driving operational excellence, service optimization, automation, and customer satisfaction.
  • Proven experience managing Oracle Fusion quarterly releases, enhancements, production stabilization efforts, and continuous improvement initiatives.
  • Experience managing global delivery teams operating within onshore, offshore, and hybrid delivery models.
  • Experience serving as the primary delivery contact for enterprise Oracle clients and managing senior stakeholder relationships.
  • Strong financial management experience including forecasting, budgeting, revenue management, resource planning, utilization, and margin management.
  • Experience leading executive governance discussions and communicating effectively with senior client stakeholders.
  • Strong analytical, organizational, problem-solving, and decision-making skills.
  • Excellent verbal, written, presentation, and stakeholder management skills.
  • Experience leveraging AI-enabled tools and automation solutions to improve operational efficiency, reporting, service management, and client outcomes.

 

Preferred Qualifications

  • Oracle Cloud Certifications preferred.
  • PMP, Agile, Scrum, or related certifications preferred.
  • Experience leading Oracle Fusion AMS transformation and support engagements.
  • Experience supporting transitions from implementation to managed services environments.
  • Experience within Manufacturing, Consumer Products, Retail, Life Sciences, Financial Services, Energy & Utilities, or Public Sector industries.
  • Prior consulting or professional services experience strongly preferred.
  • Experience leveraging Oracle AI capabilities, digital assistants, predictive analytics, and intelligent automation within Oracle Cloud environments.

The base compensation range for this role in the posted location is $ 88,544 - $ 233,248

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: 

  • Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
  • Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
  • Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
  • Life and disability insurance
  • Employee assistance programs
  • Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect.  We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant in the United States.  http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

What United Airlines employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

United Airlines logo

About United Airlines

Sourced by ZipRecruiter

United Airlines is embarking on an exciting journey to become the best airline in aviation history. Our purpose, "Connecting People, Uniting the World," extends beyond transportation, emphasizing our commitment to uplift and create opportunities in the places we serve. With a global presence and diverse workforce, we value inclusivity and are dedicated to hiring tens of thousands of individuals across various roles. Our comprehensive benefits package, including perks like space available travel, parental leave, and 401k, aims to support your well-being and growth.

Industry

Aviation

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1926

Social media

FacebookTwitter

View All United Airlines Jobs

Apply