Incident / Problem Manager Job Location: Irwindale, CA Duration: Permanent / Full Time Excellent communication skills - Both verbal and written Ability to drive and control Technical & Management ...
Incident / Problem Manager Job Location: Irwindale, CA Duration: Permanent / Full Time Excellent communication skills - Both verbal and written Ability to drive and control Technical & Management ...
Case Manager Problem Solving Specialist
Pacoima, CA · On-site
$23.98 - $25.24/hr
JOB SUMMARY AND PURPOSE The Case Manager (Specialist) Problem Solving Specialist provides intensive housing crisis response and case management services to eligible clients, meeting participants at ...
Case Manager Problem Solving Specialist
Pacoima, CA · On-site
$23.98 - $25.24/hr
JOB SUMMARY AND PURPOSE The Case Manager (Specialist) Problem Solving Specialist provides intensive housing crisis response and case management services to eligible clients, meeting participants at ...
Case Manager Problem Solving Specialist
Los Angeles, CA · On-site
$23.98 - $25.24/hr
JOB SUMMARY AND PURPOSE The Case Manager (Specialist) - Problem Solving Specialist provides intensive housing crisis response and case management services to eligible clients, meeting participants at ...
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Case Manager Problem Solving Specialist
Los Angeles, CA · On-site
$23.98 - $25.24/hr
JOB SUMMARY AND PURPOSE The Case Manager (Specialist) - Problem Solving Specialist provides intensive housing crisis response and case management services to eligible clients, meeting participants at ...
Case Manager Problem Solving Specialist
Pacoima, CA · On-site
$23.98 - $25.24/hr
JOB SUMMARY AND PURPOSE The Case Manager (Specialist) - Problem Solving Specialist provides intensive housing crisis response and case management services to eligible clients, meeting participants at ...
Case Manager Problem Solving Specialist
Pacoima, CA · On-site
$23.98 - $25.24/hr
JOB SUMMARY AND PURPOSE The Case Manager (Specialist) - Problem Solving Specialist provides intensive housing crisis response and case management services to eligible clients, meeting participants at ...
Manage, mentor, and grow engineers while remaining technically engaged in design reviews, pull requests, and incident/problem management. • Own module patterns, naming/tagging conventions, state ...
Manage, mentor, and grow engineers while remaining technically engaged in design reviews, pull requests, and incident/problem management. • Own module patterns, naming/tagging conventions, state ...
Manage, mentor, and grow engineers while remaining technically engaged in design reviews, pull requests, and incident/problem management. * Infrastructure as Code (Terraform/OpenTofu) Standards: Own ...
Manage, mentor, and grow engineers while remaining technically engaged in design reviews, pull requests, and incident/problem management. * Infrastructure as Code (Terraform/OpenTofu) Standards: Own ...
Lead Platform Engineer
$118K - $155K/yr
Support best practices around code quality, testing, documentation, and infrastructure lifecycle management. CI/CD Platform & Automation Build and enhance CI/CD pipelines that enable reliable ...
Lead Platform Engineer
$118K - $155K/yr
Support best practices around code quality, testing, documentation, and infrastructure lifecycle management. CI/CD Platform & Automation Build and enhance CI/CD pipelines that enable reliable ...
Platform Manager, Infrastructure
Beverly Hills, CA · On-site +1
Manage, mentor, and grow engineers while remaining technically engaged in design reviews, pull requests, and incident/problem management. * Infrastructure as Code (Terraform/OpenTofu) Standards: Own ...
Platform Manager, Infrastructure
Beverly Hills, CA · On-site +1
Manage, mentor, and grow engineers while remaining technically engaged in design reviews, pull requests, and incident/problem management. * Infrastructure as Code (Terraform/OpenTofu) Standards: Own ...
Manage, mentor, and grow engineers while remaining technically engaged in design reviews, pull requests, and incident/problem management. * Infrastructure as Code (Terraform/OpenTofu) Standards: Own ...
Manage, mentor, and grow engineers while remaining technically engaged in design reviews, pull requests, and incident/problem management. * Infrastructure as Code (Terraform/OpenTofu) Standards: Own ...
IT Manager
$99K - $121K/yr
Problem Management (root cause & trend analysis) * Change Enablement (Change Management) * Service Level Management (SLAs/OLAs) * Ensure proper incident categorization, prioritization, and closure ...
IT Manager
$99K - $121K/yr
Problem Management (root cause & trend analysis) * Change Enablement (Change Management) * Service Level Management (SLAs/OLAs) * Ensure proper incident categorization, prioritization, and closure ...
Service Delivery Manager
West Los Angeles, CA · On-site
$120K/yr
Service Performance, reporting & analysis (Problem Management, RCA) * Process review & Service Improvement * Technical understanding of ECI products & client environments * Key stakeholder in client ...
Service Delivery Manager
West Los Angeles, CA · On-site
$120K/yr
Service Performance, reporting & analysis (Problem Management, RCA) * Process review & Service Improvement * Technical understanding of ECI products & client environments * Key stakeholder in client ...
Manage major incidents with clear, timely stakeholder communication ... Oversee end-to-end application support lifecycle (incident, problem, change coordination) * Use ...
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Manage major incidents with clear, timely stakeholder communication ... Oversee end-to-end application support lifecycle (incident, problem, change coordination) * Use ...
The role involves leading incident management, problem management, and coordinating support teams to provide seamless production support. Responsibilities : • Lead incident management and ...
The role involves leading incident management, problem management, and coordinating support teams to provide seamless production support. Responsibilities : • Lead incident management and ...
Manager, Consumer & Product PR
Los Angeles, CA · Hybrid
$50 - $65/hr
Define / develop / enhance / document / implement / govern and champion ITIL processes inclusive of Incident Management, Change Management, Problem Management, Service Request Management ...
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Manager, Consumer & Product PR
Los Angeles, CA · Hybrid
$50 - $65/hr
Define / develop / enhance / document / implement / govern and champion ITIL processes inclusive of Incident Management, Change Management, Problem Management, Service Request Management ...
IT Service Desk Manager
Hawthorne, CA · On-site
Support and improve ITSM processes (incident, request, change, and problem management) * Drive adoption of ITIL-aligned best practices * Monitor service metrics and help improve SLA performance Audio ...
IT Service Desk Manager
Hawthorne, CA · On-site
Support and improve ITSM processes (incident, request, change, and problem management) * Drive adoption of ITIL-aligned best practices * Monitor service metrics and help improve SLA performance Audio ...
IT Service Desk Manager
Hawthorne, CA · On-site
$130K - $150K/yr
Support and improve ITSM processes (incident, request, change, and problem management) * Drive adoption of ITIL-aligned best practices * Monitor service metrics and help improve SLA performance Audio ...
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IT Service Desk Manager
Hawthorne, CA · On-site
$130K - $150K/yr
Support and improve ITSM processes (incident, request, change, and problem management) * Drive adoption of ITIL-aligned best practices * Monitor service metrics and help improve SLA performance Audio ...
Service Desk Manager
Studio City, CA · On-site
Incident & Problem Management * Own the full incident lifecycle detection, triage, assignment, resolution, and post-incident review ensuring every step meets documented procedures and contractual ...
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Service Desk Manager
Studio City, CA · On-site
Incident & Problem Management * Own the full incident lifecycle detection, triage, assignment, resolution, and post-incident review ensuring every step meets documented procedures and contractual ...
IT Service Desk Manager
Hawthorne, CA · On-site
$130K - $150K/yr
Support and improve ITSM processes (incident, request, change, and problem management) * Drive adoption of ITIL-aligned best practices * Monitor service metrics and help improve SLA performance Audio ...
IT Service Desk Manager
Hawthorne, CA · On-site
$130K - $150K/yr
Support and improve ITSM processes (incident, request, change, and problem management) * Drive adoption of ITIL-aligned best practices * Monitor service metrics and help improve SLA performance Audio ...
Incident & Problem Management * Own the full incident lifecycle - detection, triage, assignment, resolution, and post-incident review - ensuring every step meets documented procedures and contractual ...
Incident & Problem Management * Own the full incident lifecycle - detection, triage, assignment, resolution, and post-incident review - ensuring every step meets documented procedures and contractual ...
Service Desk Manager
Studio City, CA · On-site
Incident & Problem Management * Own the full incident lifecycle - detection, triage, assignment, resolution, and post-incident review - ensuring every step meets documented procedures and contractual ...
Service Desk Manager
Studio City, CA · On-site
Incident & Problem Management * Own the full incident lifecycle - detection, triage, assignment, resolution, and post-incident review - ensuring every step meets documented procedures and contractual ...
Problem Manager information
See Pasadena, CA salary details
$37.4K is the 25th percentile. Wages below this are outliers.
$30.5K - $39.2K
32% of jobs
$39.2K - $47.9K
2% of jobs
$47.9K - $56.6K
11% of jobs
The median wage is $58.8K / yr.
$56.6K - $65.2K
22% of jobs
$65.2K - $73.9K
5% of jobs
$81K is the 75th percentile. Wages above this are outliers.
$73.9K - $82.6K
4% of jobs
$82.6K - $91.3K
4% of jobs
$91.3K - $100K
5% of jobs
$100K - $108.6K
6% of jobs
$108.6K - $117.3K
6% of jobs
$117.3K - $126K
2% of jobs
$30.5K
$67K
$126K
How much do problem manager jobs pay per year?
As of Jun 12, 2026, the average yearly pay for problem manager in Pasadena, CA is $67,002.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $91,600.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive in the Problem Manager position, and why are they important?
To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.
What are the primary challenges a Problem Manager faces in their day-to-day work?
Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.
What does a Problem Manager do?
A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.
What job categories do people searching Problem Manager jobs in Pasadena, CA look for? The top searched job categories for Problem Manager jobs in Pasadena, CA are:
What cities near Pasadena, CA are hiring for Problem Manager jobs? Cities near Pasadena, CA with the most Problem Manager job openings:
Full-time
Posted 20 days ago
Job description
Company Description
E*Pro Consulting service offerings include contingent Staff Augmentation of IT professionals, Permanent Recruiting and Temp-to-Hire. In addition, our industry expertise and knowledge within financial services, Insurance, Telecom, Manufacturing, Technology, Media and Entertainment, Pharmaceutical, Health Care and service industries ensures our services are customized to meet specific needs. For more details please visit our website www.epro-tech.com.
Job Description
Job Title: Incident / Problem Manager
Job Location: Irwindale, CA
Duration: Permanent / Full Time
JOB DESCRIPTION:
Excellent communication skills - Both verbal and written
Ability to drive and control Technical & Management bridge during Major Incidents
Ability to determine the Incident priority based on Business impact and urgency
Ability to Understand Outage & the associated Business impact thru effecting probing skills and bring required support personnel to the Technical bridge
Effectively communicate the Outage status with updates to Leadership teams
Effective collaboration between Various Resolving Groups to get the service restoration as quickly as possible
Ensuring progression or implementation of CRs relating to Major Incidents
Broadcast MI communication on regular intervals as per the process
Providing post MI summary report to stakeholders
Ability to coordinate with multiple resolver groups/third party vendors
Effective handshake with Problem Management team during Major Incidents for RCA
Additional Information
All your information will be kept confidential according to EEO guidelines.