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Problem Manager Jobs in Hazel Park, MI (NOW HIRING)

ZealHire.com

IBM ACE and MQ Engineer/ Admin

Auburn Hills, MI · On-site

$50 - $65.25/hr

Problem Management (RCA Incidents for permanent fixes) * Vulnerability remediation and SII remediation * Batch Job Scheduling / Execution * Event and Alert management (working on Alerts triggered ...

Jet's Pizza

Closing Manager

Novi, MI · On-site

$20/hr

Problem solving skills and a team leader directing staff while leading by example * Ensuring all ... Closing Manager We are looking for an experienced and skilled closing manager with good people and ...

Brose

Quality Intern

New Boston, MI · On-site

$14.75 - $19.75/hr

Facilitate the consequent execution of error prevention, continuous improvement and problem solving by utilization of corporate tools (Problem Management Process, Top Quality reporting, warranty, and ...

Brose

Quality Intern

New Boston, MI · On-site

$14.75 - $19.75/hr

Facilitate the consequent execution of error prevention, continuous improvement and problem solving by utilization of corporate tools (Problem Management Process, Top Quality reporting, warranty, and ...

Brose

Quality Intern

New Boston, MI · On-site

$14.75 - $19.75/hr

Facilitate the consequent execution of error prevention, continuous improvement and problem solving by utilization of corporate tools (Problem Management Process, Top Quality reporting, warranty, and ...

Feldman Automotive Group

Service Manager

Woodhaven, MI · On-site

Service Manager Job Summary: We are seeking a dedicated and experienced Service Manager to oversee ... problem-solving skills and attention to detail. We offer a competitive salary and benefits package ...

TekSky

Manager

Livonia, MI · On-site

Strong time management, problem-solving, and decision-making capabilities. * Proficiency with Tools: Familiarity with project management software and office productivity tools. * Education: Bachelor ...

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Problem Manager information

See Hazel Park, MI salary details

$25.8K

$56.6K

$106.5K

How much do problem manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for problem manager in Hazel Park, MI is $56,612.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,900.00 and $77,400.00 per year, depending on experience, location, and employer.

What does a problem manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What are the key skills and qualifications needed to thrive as a problem manager, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What are the primary challenges a problem manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

How much do problem managers make?

Problem managers typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior or specialized problem managers with certifications like ITIL may earn higher salaries, especially in large organizations or tech-focused environments.

Is problem management a good career?

Problem management is a valuable role within IT service management, focusing on identifying and resolving root causes of incidents to improve system stability. It requires strong analytical skills, knowledge of ITIL frameworks, and often involves collaboration with technical teams. The role offers opportunities for career growth and specialization in IT service improvement.

What is the role of a problem manager?

A problem manager is responsible for identifying, analyzing, and resolving the root causes of incidents to prevent future issues. They work closely with IT teams, utilize problem management tools, and often hold certifications like ITIL to improve service stability and reduce downtime.

What cities near Hazel Park, MI are hiring for Problem Manager jobs?

Cities near Hazel Park, MI with the most Problem Manager job openings:

Problem Manager jobs near you
Infographic showing various Problem Manager job openings in Hazel Park, MI as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $56,612 per year, or $27.2 per hour.

IBM ACE and MQ Engineer/ Admin

ZealHire.com

Auburn Hills, MI • On-site

$50 - $65.25/hr

Other

Re-posted 23 days ago

Job description

USC
Need LinkedIn, VISA DL
Resume under 4 pages
Local to MI


Job Title : IBM ACE and MQ Engineer/ Admin
Job Location : Auburn Hills, MI 48326
Position Type : Contract
Job Description :
Searching for an IBM ACE and MQ Engineer/Admin for a CONTRACT assignment with one of our premier Banking clients in Auburn Hills, MI or Frisco, TX. Hybrid schedule 2x weekly
Responsibilities :

  • Monitoring (Observability) of applications & batch jobs as per the shift coverage
  • Incident Management and Triaging
  • Ticket Management
  • Break Fix and Recovery (Configuration changes only)
  • Service Request Management
  • Problem Management (RCA Incidents for permanent fixes)
  • Vulnerability remediation and SII remediation
  • Batch Job Scheduling / Execution
  • Event and Alert management (working on Alerts triggered from the tools)
  • Actionable alerts configurations
  • Smart Monitoring and preventive remediation to ensure app availability
  • Application Health Check configuration & execution
  • Log Analysis
  • Certificate Management - Certificate creation, deployment and post patching validation
  • DR Support
  • Ticket/Task Elimination & Automation
  • Metrics and Reporting
  • Knowledge management Maintain Run-book, SOP
  • Update known errors in KEDB
  • Transmission application validation for partner/colleague app changes
  • Partner Onboarding, User Profile Management
  • Release and deployment support
  • Status Reporting


Required Skills :

  • 3-5 years IBM ACE and MQ Engineering and Administration
  • Experience in scripting
  • Experience in AWS
  • Experience in installations, securities, SSLT/TLS Transport Layer Security
  • Prior banking
  • Excellent communication
  • Ability to build alliance across the enterprise

Apply