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Problem Manager Jobs in Hayward, CA (NOW HIRING)

Hirekeyz Inc

Incident Manager

Oakland, CA · On-site

Manage incident management bridge calls with support teams, on-call support application teams and ... Creating problem tickets and respective action items, reviewing root cause analysis and its closers.

KDInfotech

Technical Operations Manager

Santa Clara, CA · On-site

... • Lead problem management through proactive problem identification, communication of recurring issues and engaging the systems infrastructure team. • Manage asset tracking standards, direct ...

Phizenix

Oracle Applications Manager

Menlo Park, CA · On-site

Incident, problem, and change management Production Support Responsibilities * Manage L2/L3 Oracle Application Support * Ensure SLA compliance across incidents and service requests * Lead Major ...

Phizenix

Oracle Applications Manager

Menlo Park, CA · On-site

Incident, problem, and change management Production Support Responsibilities * Manage L2/L3 Oracle Application Support * Ensure SLA compliance across incidents and service requests * Lead Major ...

Doist

Oracle Applications Manager

Menlo Park, CA · On-site

$140 - $190/hr

Incident, problem, and change management Production Support Responsibilities * Manage L2/L3 Oracle Application Support * Ensure SLA compliance across incidents and service requests * Lead Major ...

Wsgr

Manager, IT Risk Operations

Palo Alto, CA

$147K - $198K/yr

Analyze incident, change, and problem management data toidentifytrends and improvement opportunities * Drive workflow optimization and automation within ServiceNow Vendor Risk Management * Review and ...

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Problem Manager information

See Hayward, CA salary details

$32.1K

$70.4K

$132.4K

How much do problem manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for problem manager in Hayward, CA is $70,423.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,400.00 and $96,300.00 per year, depending on experience, location, and employer.

What does a problem manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What are the key skills and qualifications needed to thrive as a problem manager, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What are the primary challenges a problem manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

How much do problem managers make?

Problem managers typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior or specialized problem managers with certifications like ITIL may earn higher salaries, especially in large organizations or tech-focused environments.

Is problem management a good career?

Problem management is a valuable role within IT service management, focusing on identifying and resolving root causes of incidents to improve system stability. It requires strong analytical skills, knowledge of ITIL frameworks, and often involves collaboration with technical teams. The role offers opportunities for career growth and specialization in IT service improvement.

What is the role of a problem manager?

A problem manager is responsible for identifying, analyzing, and resolving the root causes of incidents to prevent future issues. They work closely with IT teams, utilize problem management tools, and often hold certifications like ITIL to improve service stability and reduce downtime.

What job categories do people searching Problem Manager jobs in Hayward, CA look for?

The top searched job categories for Problem Manager jobs in Hayward, CA are:

What cities near Hayward, CA are hiring for Problem Manager jobs?

Cities near Hayward, CA with the most Problem Manager job openings:

Problem Manager jobs near you
Infographic showing various Problem Manager job openings in Hayward, CA as of June 2026, with employment types broken down into 100% Full Time. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $70,423 per year, or $33.9 per hour.

Problem Solver (Generalist)

Pensieve, Inc

San Francisco, CA • On-site

Full-time

Re-posted 12 days ago

Job description

About Pensive
Please check our Notion doc to learn more about our mission, founders, and culture.
About the Role
We are hiring Problem Solvers: builders who can take ownership of a product and drive it from zero to scale.
You may work on an established product such as our AI grading platform, or lead the creation of an entirely new product within the Pensive ecosystem.
In this role, you will operate as a mini founder inside the company, responsible for turning ambiguous problems into products used by thousands of instructors and students.
You will:
  • Own a product end-to-end, from identifying the problem to shipping solutions and growing adoption.
  • Design, build, and launch MVPs quickly to test new ideas.
  • Work across product, engineering, and data to create high-quality user experiences.
  • Talk to instructors, students, and employers to deeply understand their problems.
  • Iterate rapidly through the cycle of hypothesis → rapid prototyping → customer validation → improvement to find product-market fit.

Technical Expectations
You do not need to be an experienced engineer, but you must be able to build and ship MVPs independently.
This includes:
  • Basic engineering ability to build web or mobile prototypes
  • Experience using AI-powered coding tools and agentic development workflows
  • Ability to rapidly translate ideas into working products

Apply