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Problem Manager Jobs in Folsom, CA (NOW HIRING)

MasTec Inc

Project Manager II

Auburn, CA

Moderately complex problem-solving skills Minimum Educational Background: BS degree in Project Management, Construction Management, Engineering, or Business Minimum Years of Relevant Experience: 2+ ...

MasTec Inc

Project Manager II

Auburn, CA

Moderately complex problem-solving skills Minimum Educational Background: BS degree in Project Management, Construction Management, Engineering, or Business Minimum Years of Relevant Experience: 2+ ...

Ultra Ceilings Inc

Be Seen First

Project Manager

Sacramento, CA · On-site

$35 - $50/hr

We are seeking an experienced Project Manager to lead construction projects from pre-construction ... Excellent leadership, communication, and problem-solving skills. * Ability to read and interpret ...

W3Global Inc.

Tax Manager

Sacramento, CA

$99K - $121K/yr

We are seeking an individual with excellent analytical, problem-solving, and project-management skills. hybrid schedule of 3 days in the office and 2 days remotely each week Responsibilities:

Luxer One

Technical Account Manager

Mcclellan, CA

$70K - $80K/yr

Whether solving the problem in multifamily apartments, placing lockers in Libraries for a convenient pickup, or solving package management challenges for corporate offices, we dedicate ourselves to ...

Luxer One Zoho

Technical Account Manager

Mcclellan, CA · On-site

Whether solving the problem in multifamily apartments, placing lockers in Libraries for a convenient pickup, or solving package management challenges for corporate offices, we dedicate ourselves to ...

Related

Community Manager

Carmichael, CA · On-site

$30/hr

A proactive, problem-solving mindset with a passion for creating great living experiences ... Presently, Related Affordable manages one of the largest affordable housing portfolios in the ...

Related

Community Manager

Rancho Cordova, CA · On-site

$30/hr

A proactive, problem-solving mindset with a passion for creating great living experiences ... Presently, Related Affordable manages one of the largest affordable housing portfolios in the ...

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Problem Manager information

See Folsom, CA salary details

$29.9K

$65.7K

$123.5K

How much do problem manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for problem manager in Folsom, CA is $65,682.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,800.00 and $89,800.00 per year, depending on experience, location, and employer.

What does a problem manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What are the key skills and qualifications needed to thrive as a problem manager, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What are the primary challenges a problem manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

What is a problem manager?

A problem manager is a professional responsible for identifying, analyzing, and resolving the root causes of incidents within an organization’s IT or service environment. They work to prevent recurring issues by implementing solutions and often use ITIL frameworks and tools to manage problem records and coordinate with technical teams.

What is the role of a problem manager?

A problem manager is responsible for identifying, analyzing, and resolving the root causes of incidents to prevent future issues. They work closely with IT teams, utilize problem management tools, and follow ITIL best practices to improve service stability and reduce downtime.

What cities near Folsom, CA are hiring for Problem Manager jobs?

Cities near Folsom, CA with the most Problem Manager job openings:

Problem Manager jobs near you
Infographic showing various Problem Manager job openings in Folsom, CA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, 1% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $65,682 per year, or $31.6 per hour.

Project Manager II

MasTec Inc

Auburn, CA

Full-time

Posted 26 days ago

MasTec rating

7.4

Company rating: 7.4 out of 10

Based on 155 frontline employees who took The Breakroom Quiz

34th of 80 rated construction

Job description

Overview

The Project Manager I provides project-related management for small to mid-scale construction projects across various markets within an assigned Region or Division and is responsible for utilizing H&M's Project Management Methodology to manage all phases of the construction project lifecycle, while being accountable for all aspects of each project's success.
This position provides direct support to other functional project teams in the planning and execution of the job including resolving issues, managing resources, coordinating projects, interfacing with client representatives, overseeing project accounting, training, mentoring and coaching. The Project Manager I is also responsible for managing third party resources and overall project performance.
The Project Manager I serves a single-point contact and ensures compliance with the Henkels & McCoy established Project Management Methodology, upholding H&M safety and quality management protocols.
 


Responsibilities

The Project Manager I plans, monitors, and reports project status and performance data to management and stakeholders, and identifies potential stakeholder conflicts and facilitates resolution.
They will be accountable to manage risks, develop and implement mitigation plans, and communicate risks for both self-performed and subcontracted work across all phases of the project.
Additionally, the Project Manager I contributes to the continuous improvement of methodology, tools and approaches using fundamentals of H&M Project Management practices while training and providing project management guidance to associates and field engineers. The Project Manager I is considered the manager of process.
The Project Manager I ensures that team goals, roles, protocols, and business relationships are consistent with high-performance requirements and congruent with the company's strategy. This role manages in an environment of trust and candor, promotes accountability, and assertively offers encouragement and constructive feedback.


Qualifications
  • Experience managing large scale projects and knowledge of construction and utility industry practices
  • Understanding of Critical Path Scheduling software and MS Office Suite
  • Completion of 3 H&M PMM online training
  • Completion of 7 H&M PMP online courses to earn Master Certificate
  • Moderately complex problem-solving skills
Minimum Educational Background:
BS degree in Project Management, Construction Management, Engineering, or Business
 
Minimum Years of Relevant Experience:
2+
Qualifications:
  • Experience managing large scale projects and knowledge of construction and utility industry practices
  • Understanding of Critical Path Scheduling software and MS Office Suite
  • Completion of 3 H&M PMM online training
  • Completion of 7 H&M PMP online courses to earn Master Certificate
  • Moderately complex problem-solving skills
Minimum Educational Background:
BS degree in Project Management, Construction Management, Engineering, or Business
 
Minimum Years of Relevant Experience:
2+
Education:UNAVAILABLEEmployment Type: FULL_TIME

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