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Problem Management Jobs in Virginia (NOW HIRING)

AO Globe Life

Remote- Entry Level Manager

Richmond, VA · On-site +1

Performance Management : Monitor team metrics, provide coaching, and implement strategies for continuous improvement * Account Management : Oversee customer accounts, verify coverage eligibility, and ...

AO Globe Life

Remote- Entry Level Manager

Arlington, VA · On-site +1

Performance Management : Monitor team metrics, provide coaching, and implement strategies for continuous improvement * Account Management : Oversee customer accounts, verify coverage eligibility, and ...

AO Globe Life

Remote- Entry Level Manager

Arlington, VA · On-site +1

Performance Management : Monitor team metrics, provide coaching, and implement strategies for continuous improvement * Account Management : Oversee customer accounts, verify coverage eligibility, and ...

AO Globe Life

Remote- Entry Level Manager

Arlington, VA · On-site +1

Performance Management : Monitor team metrics, provide coaching, and implement strategies for continuous improvement * Account Management : Oversee customer accounts, verify coverage eligibility, and ...

AO Globe Life

Remote- Entry Level Manager

Richmond, VA · On-site +1

Performance Management : Monitor team metrics, provide coaching, and implement strategies for continuous improvement * Account Management : Oversee customer accounts, verify coverage eligibility, and ...

AO Globe Life

Remote- Entry Level Manager

Richmond, VA · On-site +1

Performance Management : Monitor team metrics, provide coaching, and implement strategies for continuous improvement * Account Management : Oversee customer accounts, verify coverage eligibility, and ...

AO Globe Life

Remote- Entry Level Manager

Richmond, VA · On-site +1

Performance Management : Monitor team metrics, provide coaching, and implement strategies for continuous improvement * Account Management : Oversee customer accounts, verify coverage eligibility, and ...

AO Globe Life

Remote- Entry Level Manager

Richmond, VA · On-site +1

Performance Management : Monitor team metrics, provide coaching, and implement strategies for continuous improvement * Account Management : Oversee customer accounts, verify coverage eligibility, and ...

AO Globe Life

Remote- Entry Level Manager

Richmond, VA · On-site +1

Performance Management : Monitor team metrics, provide coaching, and implement strategies for continuous improvement * Account Management : Oversee customer accounts, verify coverage eligibility, and ...

AO Globe Life

Remote- Entry Level Manager

Arlington, VA · On-site +1

Performance Management : Monitor team metrics, provide coaching, and implement strategies for continuous improvement * Account Management : Oversee customer accounts, verify coverage eligibility, and ...

Swift

Senior Dev Ops Engineer

Manassas, VA · On-site

$121K - $156K/yr

They are seeking a Senior Dev Ops Engineer to resolve complex problem management issues, support audit processes, and enhance operational efficiency through automation and scripting. Responsibilities ...

AO Globe Life

Remote- Entry Level Manager

Arlington, VA · On-site +1

Performance Management : Monitor team metrics, provide coaching, and implement strategies for continuous improvement * Account Management : Oversee customer accounts, verify coverage eligibility, and ...

AO Globe Life

Remote- Entry Level Manager

Arlington, VA · On-site +1

Performance Management : Monitor team metrics, provide coaching, and implement strategies for continuous improvement * Account Management : Oversee customer accounts, verify coverage eligibility, and ...

CommIT Enterprises, Inc

Helpdesk Analyst II

Quantico, VA · On-site

$22 - $30.25/hr

Additionally, the Help Desk Analyst will oversee the entire lifecycle of service requests, including incident resolution, problem management, fulfillment, verification, and closure. Established in ...

CommIT Enterprises, Inc

Helpdesk Analyst II

Quantico, VA · On-site

$22 - $30.25/hr

Additionally, the Help Desk Analyst will oversee the entire lifecycle of service requests, including incident resolution, problem management, fulfillment, verification, and closure. Established in ...

CommIT Enterprises, Inc

Helpdesk Analyst II

Quantico, VA

$22 - $30.25/hr

Additionally, the Help Desk Analyst will oversee the entire lifecycle of service requests, including incident resolution, problem management, fulfillment, verification, and closure. Established in ...

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Showing results 21-40

All JobsProblem Management JobsProblem Management Jobs in Virginia

Problem Management information

See Virginia salary details

$27.8K

$60.9K

$114.5K

How much do problem management jobs pay per year?

As of Jul 24, 2026, the average yearly pay for problem management in Virginia is $60,898.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,200.00 and $83,300.00 per year, depending on experience, location, and employer.

What are some common challenges faced by professionals in Problem Management, and how can they be addressed?

Professionals in Problem Management often encounter challenges such as identifying the root causes of recurring incidents, managing cross-team communication, and ensuring timely resolution of problems. Addressing these challenges requires strong analytical skills, effective collaboration with technical and business teams, and the ability to prioritize tasks based on business impact. Utilizing structured methodologies like root cause analysis (RCA) and maintaining clear documentation can also help streamline the problem management process and drive continuous improvement.

What is Problem Management?

Problem Management is an IT service management process focused on identifying, analyzing, and resolving the root causes of recurring incidents or problems within an organization's IT infrastructure. The goal is to minimize the impact of issues on business operations and prevent future incidents by addressing underlying causes rather than just treating symptoms. Problem Management typically involves both reactive steps (responding to problems as they arise) and proactive measures (identifying and resolving potential issues before they cause incidents).

What are the key skills and qualifications needed to thrive as a Problem Management professional, and why are they important?

To thrive as a Problem Management professional, you need strong analytical abilities, ITIL certification or similar qualifications, and experience in root cause analysis and incident management. Familiarity with IT Service Management (ITSM) tools like ServiceNow, Jira, or BMC Remedy is typically required. Excellent communication, collaboration, and critical thinking skills help you effectively coordinate between technical teams and stakeholders. These skills ensure the timely resolution of problems, minimize business disruptions, and drive continual service improvement within organizations.

What jobs in the US pay 300,000 a year?

In the field of Problem Management, senior roles such as Problem Manager or IT Service Manager can reach or exceed a $300,000 annual salary with extensive experience, certifications, and leadership responsibilities. High-level positions in IT, finance, or executive management often offer salaries in this range, especially in large organizations or specialized industries.

What is the difference between Problem Management vs Incident Management?

AspectProblem ManagementIncident Management
Primary FocusIdentifying and resolving root causes of issuesRestoring service quickly after disruptions
ActivitiesAnalyzing problems, preventing future incidentsLogging, categorizing, and resolving incidents
MetricsNumber of problems resolved, root cause analysis effectivenessAverage resolution time, incident volume
Work EnvironmentIT support teams, service desksIT support teams, service desks

Problem Management focuses on identifying and eliminating the root causes of issues to prevent recurrence, while Incident Management aims to restore normal service as quickly as possible after disruptions. Both roles are essential in IT service management, working together to ensure system stability and efficiency.

What degree is best for MIS jobs?

For a problem management role, a bachelor's degree in Management Information Systems (MIS), Computer Science, Information Technology, or related fields is typically preferred. Advanced positions may require a master's degree or relevant certifications such as ITIL or COBIT to demonstrate expertise in IT service management and problem resolution.

What is the work of problem management?

Problem management is a key function in IT service management that involves identifying, analyzing, and resolving the root causes of incidents to prevent future issues. It requires strong analytical skills, knowledge of ITIL processes, and often uses tools like ticketing systems to track problems and solutions.

What career is best for problem solvers?

Problem Management is a role that suits individuals with strong analytical and troubleshooting skills, often working in IT or service management environments. Success in this career typically requires certifications like ITIL and proficiency with tools for incident tracking and root cause analysis.
What are popular job titles related to Problem Management jobs in Virginia? For Problem Management jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Problem Management jobs in Virginia look for? The top searched job categories for Problem Management jobs in Virginia are:
What cities in Virginia are hiring for Problem Management jobs? Cities in Virginia with the most Problem Management job openings:
Problem Management jobs near you
Infographic showing various Problem Management job openings in Virginia as of July 2026, with employment types broken down into 81% Full Time, 14% Part Time, 3% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $60,898 per year, or $29.3 per hour.
Management Opportunity - Fast-Track Leadership Career (Remote-AC)

Management Opportunity - Fast-Track Leadership Career (Remote-AC)

Fisher Agencies

Arlington, VA • Remote

Full-time

Medical, Dental, Vision, Life

Posted 6 days ago

Job description

Management Opportunity - Leadership Development Track (Remote)

Fisher Agencies is seeking driven, ambitious individuals who are ready to build a long-term career in leadership. This remote opportunity is designed for those with an entrepreneurial mindset who want to fast-track into management through hands-on training, mentorship, and personal development.

For over 70 years, our organization has built a reputation for developing leaders from within. We proudly serve union members, associations, and working families by providing supplemental benefits that help protect what matters most.

In this role, you will:

  • Participate in a structured Leadership Development Program.
  • Receive one-on-one coaching and mentorship from experienced leaders.
  • Learn how to lead, motivate, and develop a high-performing team.
  • Conduct virtual consultations with clients and help them protect their families.
  • Build the skills needed to advance into a management position based on performance-not seniority.

We're looking for individuals who are:

  • Highly motivated and coachable.
  • Goal-oriented with a strong work ethic.
  • Excellent communicators who enjoy helping others.
  • Driven by personal growth and leadership.
  • Ready to build a career with unlimited advancement and earning potential.

If you're looking for more than just a job-if you're looking for a career where your effort determines your success-we'd love to meet you.

Requirements

The ideal candidate is professional, reliable, and motivated to grow. Strong communication skills, a coachable mindset, and an interest in business, finance, sales, or entrepreneurship are important. This role is best suited for individuals who are seeking a performance-driven environment and want their effort to directly impact their income and advancement. Compensation is performance-based with uncapped earning potential.

  • High level of motivation and ambition
  • Excellent communication and interpersonal skills
  • A strong desire to learn and develop leadership skills
  • Ability to work effectively both independently and as part of a team
  • Prior experience in sales or management is a plus, but not required

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Training & Development
  • Work From Home
  • Life Insurance (Basic, Voluntary & AD&D)

Apply