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Problem Management Jobs in Texas (NOW HIRING)

MN8 Energy

Solar Supervisor

Dallas, TX

Work inside in front of a computer 50% of the time or more, utilizing various applications and a CMMS (Computerized Maintenance Management System) system to manage daily schedules and reports from ...

iFlow Inc

Hardware Asset Management Analyst

Plano, TX · On-site

Support incident and problem management related to hardware assets. Generate reports and analytics on hardware asset status, utilization, and costs. Investigate anomalies in asset data and resolve ...

iFLOW

Hardware Asset Management Analyst

Plano, TX · On-site

Support incident and problem management related to hardware assets. Generate reports and analytics on hardware asset status, utilization, and costs. Investigate anomalies in asset data and resolve ...

ECI Group

Sr Endur Developer

Houston, TX · On-site

$52 - $68.75/hr

... Change & Problem Management via ServiceNow • Troubleshoot and resolve Endur + ODW-related issues end-to-end • Partner with business stakeholders and IT teams across Trading & Supply ...

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Problem Management information

See Texas salary details

$26.1K

$57.2K

$107.6K

How much do problem management jobs pay per year?

As of Jul 3, 2026, the average yearly pay for problem management in Texas is $57,227.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,200.00 and $78,300.00 per year, depending on experience, location, and employer.

What are some common challenges faced by professionals in Problem Management, and how can they be addressed?

Professionals in Problem Management often encounter challenges such as identifying the root causes of recurring incidents, managing cross-team communication, and ensuring timely resolution of problems. Addressing these challenges requires strong analytical skills, effective collaboration with technical and business teams, and the ability to prioritize tasks based on business impact. Utilizing structured methodologies like root cause analysis (RCA) and maintaining clear documentation can also help streamline the problem management process and drive continuous improvement.

What is Problem Management?

Problem Management is an IT service management process focused on identifying, analyzing, and resolving the root causes of recurring incidents or problems within an organization's IT infrastructure. The goal is to minimize the impact of issues on business operations and prevent future incidents by addressing underlying causes rather than just treating symptoms. Problem Management typically involves both reactive steps (responding to problems as they arise) and proactive measures (identifying and resolving potential issues before they cause incidents).

What are the key skills and qualifications needed to thrive as a Problem Management professional, and why are they important?

To thrive as a Problem Management professional, you need strong analytical abilities, ITIL certification or similar qualifications, and experience in root cause analysis and incident management. Familiarity with IT Service Management (ITSM) tools like ServiceNow, Jira, or BMC Remedy is typically required. Excellent communication, collaboration, and critical thinking skills help you effectively coordinate between technical teams and stakeholders. These skills ensure the timely resolution of problems, minimize business disruptions, and drive continual service improvement within organizations.

What jobs in the US pay 300,000 a year?

In the field of Problem Management, senior roles such as Problem Manager or IT Service Manager can reach or exceed a $300,000 annual salary with extensive experience, certifications, and leadership responsibilities. High-level positions in IT, finance, or executive management often offer salaries in this range, especially in large organizations or specialized industries.

What is the difference between Problem Management vs Incident Management?

AspectProblem ManagementIncident Management
Primary FocusIdentifying and resolving root causes of issuesRestoring service quickly after disruptions
ActivitiesAnalyzing problems, preventing future incidentsLogging, categorizing, and resolving incidents
MetricsNumber of problems resolved, root cause analysis effectivenessAverage resolution time, incident volume
Work EnvironmentIT support teams, service desksIT support teams, service desks

Problem Management focuses on identifying and eliminating the root causes of issues to prevent recurrence, while Incident Management aims to restore normal service as quickly as possible after disruptions. Both roles are essential in IT service management, working together to ensure system stability and efficiency.

What degree is best for MIS jobs?

For a problem management role, a bachelor's degree in Management Information Systems (MIS), Computer Science, Information Technology, or related fields is typically preferred. Advanced positions may require a master's degree or relevant certifications such as ITIL or COBIT to demonstrate expertise in IT service management and problem resolution.

What is the work of problem management?

Problem management is a key function in IT service management that involves identifying, analyzing, and resolving the root causes of incidents to prevent future issues. It requires strong analytical skills, knowledge of ITIL processes, and often uses tools like ticketing systems to track problems and solutions.

What career is best for problem solvers?

Problem Management is a role that suits individuals with strong analytical and troubleshooting skills, often working in IT or service management environments. Success in this career typically requires certifications like ITIL and proficiency with tools for incident tracking and root cause analysis.
What are popular job titles related to Problem Management jobs in Texas? For Problem Management jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Problem Management jobs in Texas look for? The top searched job categories for Problem Management jobs in Texas are:
What cities in Texas are hiring for Problem Management jobs? Cities in Texas with the most Problem Management job openings:
Problem Management jobs near you

`Start This Week | Fully Remote | Entry Level Leadership | Flexible Schedule

AO Globe Life

Houston, TX • On-site, Remote

$60K - $80K/yr

Part-time

Posted 3 days ago

Job description

Remote Career Opportunity - Your Future Starts NOW!
Employment Type: Full-Time / Part-Time
Location: Remote (U.S.-Based Only)
Ordinary is over. No experience? No problem. We deliver hands-on training so you can start earning THIS WEEK. Join the unstoppable Globe Life AO team and take control of your future with flexible schedules, uncapped bonuses, and lightning-fast career growth. Get hired in as little as 24-48 hours and start building your success story today!
Why You'll Love It
  • High Earnings Potential - $60K-$80K in year one, with unlimited bonuses.
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  • Flexible Lifestyle - Full-time or part-time hours that fit YOUR life.
  • Winning Team Culture - Work with achievers who celebrate success together.
  • Free Training - No prior experience needed; we coach you to win.
What You'll Do
  • Connect with clients through calls, emails, texts, and chats.
  • Keep records sharp while delivering top-tier service.
  • Collaborate with teammates to maximize results.
  • Provide caring support by phone or online.
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  • Income seekers - Earn while building a career.
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Stronger Call-Out
If you're coachable, hungry, and DONE with ordinary jobs, this is your chance to break free. Step into a career where your hustle = your reward.
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