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Problem Management Jobs in Texas (NOW HIRING)

Mastech Digital

Change Management Analyst

Irving, TX · On-site

Hands-on proficiency with ServiceNow, including the Change, Incident and Problem Management modules; familiarity with CMDB is a plus. * Working knowledge of ITIL change management practices and ...

MDAEdge

Senior OpCenter Developer

Plano, TX · On-site

$52.50 - $69.25/hr

... problem management, service requests, and change management effectively. • Ensure SLA and KPI compliance to maintain uptime and application availability. • Identify and implement continuous ...

ECI Group

Sr Endur Developer

Houston, TX · On-site

$52 - $68.75/hr

... Change & Problem Management via ServiceNow • Troubleshoot and resolve Endur + ODW-related issues end-to-end • Partner with business stakeholders and IT teams across Trading & Supply ...

MN8 Energy

Solar Supervisor

Dallas, TX

Work inside in front of a computer 50% of the time or more, utilizing various applications and a CMMS (Computerized Maintenance Management System) system to manage daily schedules and reports from ...

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Showing results 21-40

All JobsProblem Management JobsProblem Management Jobs in Texas

Problem Management information

See Texas salary details

$26.1K

$57.2K

$107.6K

How much do problem management jobs pay per year?

As of Jul 24, 2026, the average yearly pay for problem management in Texas is $57,227.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,200.00 and $78,300.00 per year, depending on experience, location, and employer.

What are some common challenges faced by professionals in Problem Management, and how can they be addressed?

Professionals in Problem Management often encounter challenges such as identifying the root causes of recurring incidents, managing cross-team communication, and ensuring timely resolution of problems. Addressing these challenges requires strong analytical skills, effective collaboration with technical and business teams, and the ability to prioritize tasks based on business impact. Utilizing structured methodologies like root cause analysis (RCA) and maintaining clear documentation can also help streamline the problem management process and drive continuous improvement.

What is Problem Management?

Problem Management is an IT service management process focused on identifying, analyzing, and resolving the root causes of recurring incidents or problems within an organization's IT infrastructure. The goal is to minimize the impact of issues on business operations and prevent future incidents by addressing underlying causes rather than just treating symptoms. Problem Management typically involves both reactive steps (responding to problems as they arise) and proactive measures (identifying and resolving potential issues before they cause incidents).

What are the key skills and qualifications needed to thrive as a Problem Management professional, and why are they important?

To thrive as a Problem Management professional, you need strong analytical abilities, ITIL certification or similar qualifications, and experience in root cause analysis and incident management. Familiarity with IT Service Management (ITSM) tools like ServiceNow, Jira, or BMC Remedy is typically required. Excellent communication, collaboration, and critical thinking skills help you effectively coordinate between technical teams and stakeholders. These skills ensure the timely resolution of problems, minimize business disruptions, and drive continual service improvement within organizations.

What jobs in the US pay 300,000 a year?

In the field of Problem Management, senior roles such as Problem Manager or IT Service Manager can reach or exceed a $300,000 annual salary with extensive experience, certifications, and leadership responsibilities. High-level positions in IT, finance, or executive management often offer salaries in this range, especially in large organizations or specialized industries.

What is the difference between Problem Management vs Incident Management?

AspectProblem ManagementIncident Management
Primary FocusIdentifying and resolving root causes of issuesRestoring service quickly after disruptions
ActivitiesAnalyzing problems, preventing future incidentsLogging, categorizing, and resolving incidents
MetricsNumber of problems resolved, root cause analysis effectivenessAverage resolution time, incident volume
Work EnvironmentIT support teams, service desksIT support teams, service desks

Problem Management focuses on identifying and eliminating the root causes of issues to prevent recurrence, while Incident Management aims to restore normal service as quickly as possible after disruptions. Both roles are essential in IT service management, working together to ensure system stability and efficiency.

What degree is best for MIS jobs?

For a problem management role, a bachelor's degree in Management Information Systems (MIS), Computer Science, Information Technology, or related fields is typically preferred. Advanced positions may require a master's degree or relevant certifications such as ITIL or COBIT to demonstrate expertise in IT service management and problem resolution.

What is the work of problem management?

Problem management is a key function in IT service management that involves identifying, analyzing, and resolving the root causes of incidents to prevent future issues. It requires strong analytical skills, knowledge of ITIL processes, and often uses tools like ticketing systems to track problems and solutions.

What career is best for problem solvers?

Problem Management is a role that suits individuals with strong analytical and troubleshooting skills, often working in IT or service management environments. Success in this career typically requires certifications like ITIL and proficiency with tools for incident tracking and root cause analysis.
What are popular job titles related to Problem Management jobs in Texas? For Problem Management jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Problem Management jobs in Texas look for? The top searched job categories for Problem Management jobs in Texas are:
What cities in Texas are hiring for Problem Management jobs? Cities in Texas with the most Problem Management job openings:
Problem Management jobs near you
Infographic showing various Problem Management job openings in Texas as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $57,227 per year, or $27.5 per hour.
Program Manager

Program Manager

System One

Plano, TX • On-site

Full-time

Posted 16 days ago

Job description

Job Title: Program Manager Job Type: Permanent Full Time Location: Dallas, Texas, United States Your future duties and responsibilities This role functions as a central command point for Mass Market documentation, tracking, and issue validation. Responsibilities include owning and updating Mass Market Excel and PPT artifacts, maintaining visibility into total outstanding work and priority?group completion, coordinating approved profiles for production readiness, and maintaining request tracker. Required qualifications to be successful in this role Success in this role requires strong PowerPoint skills, exceptional organization and listening abilities, comfort challenging assumptions, and the grit to drive clarity and follow?through in a fast?moving, highly cross?functional environment. Skills: Problem Management

Ref: #404-IT Pittsburgh