... Problem, Change, and Release Management following ITIL best practices. ✅ Collaborate with business stakeholders, technical teams, and leadership to deliver enterprise solutions. ✅ Support ...
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... Problem, Change, and Release Management following ITIL best practices. ✅ Collaborate with business stakeholders, technical teams, and leadership to deliver enterprise solutions. ✅ Support ...
Quick apply
... Problem, Change, and Release Management following ITIL best practices. ✅ Collaborate with business stakeholders, technical teams, and leadership to deliver enterprise solutions. ✅ Support ...
... problem management related to hardware assets. · Generate reports and analytics on hardware asset status, utilization, and costs. · Investigate anomalies in asset data and resolve discrepancies. · ...
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... problem management related to hardware assets. · Generate reports and analytics on hardware asset status, utilization, and costs. · Investigate anomalies in asset data and resolve discrepancies. · ...
... problem management related to hardware assets. · Generate reports and analytics on hardware asset status, utilization, and costs. · Investigate anomalies in asset data and resolve discrepancies. · ...
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... problem management related to hardware assets. · Generate reports and analytics on hardware asset status, utilization, and costs. · Investigate anomalies in asset data and resolve discrepancies. · ...
Houston, TX · On-site
$100/hr
Support Change & Problem Management via ServiceNow * Troubleshoot and resolve Endur + ODW-related issues end-to-end * Partner with business stakeholders and IT teams across Trading & Supply Must-Have ...
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Houston, TX · On-site
$100/hr
Support Change & Problem Management via ServiceNow * Troubleshoot and resolve Endur + ODW-related issues end-to-end * Partner with business stakeholders and IT teams across Trading & Supply Must-Have ...
Problem Management & Service Reliability * Drive root cause analysis for recurring issues, chronic service degradations, and systemic operational risks. * Lead problem management activities to ...
Problem Management & Service Reliability * Drive root cause analysis for recurring issues, chronic service degradations, and systemic operational risks. * Lead problem management activities to ...
Irving, TX · On-site
... • Problem management / Desing and development of automation related use cases • Write and execute SQL queries for data validation and reporting. • Coordinate with application teams ...
Irving, TX · On-site
... • Problem management / Desing and development of automation related use cases • Write and execute SQL queries for data validation and reporting. • Coordinate with application teams ...
Houston, TX · On-site
$51.50 - $71/hr
Problem Management Module * Change Management Module * Asset Management Module * Configuration Management Database (CMDB) Module * Service Catalog Module * Service Level Management Module * Knowledge ...
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Houston, TX · On-site
$51.50 - $71/hr
Problem Management Module * Change Management Module * Asset Management Module * Configuration Management Database (CMDB) Module * Service Catalog Module * Service Level Management Module * Knowledge ...
Plano, TX · On-site
Manage DNS zones, records, and lifecycle across environments (on-prem / cloud) * Support incident response, root cause analysis, and problem management * Partner with network, security, and ...
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Plano, TX · On-site
Manage DNS zones, records, and lifecycle across environments (on-prem / cloud) * Support incident response, root cause analysis, and problem management * Partner with network, security, and ...
Houston, TX · On-site
NET app support experience ✔ Knowledge of Marketing & Sales processes ✔ AMS support exposure (incidents, change, problem management) ✔ Strong communication and stakeholder rapport ✔ Ability ...
Houston, TX · On-site
NET app support experience ✔ Knowledge of Marketing & Sales processes ✔ AMS support exposure (incidents, change, problem management) ✔ Strong communication and stakeholder rapport ✔ Ability ...
Houston, TX · On-site
Job Title Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration ...
Houston, TX · On-site
Job Title Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration ...
Brackettville, TX · On-site
$52K/yr
From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the ...
Brackettville, TX · On-site
$52K/yr
From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the ...
$90K - $111K/yr
Problem Management * Own the Problem Management process, driving root-cause analysis and permanent elimination of recurring issues. * Coordinate cross-team problem investigations and maintain the ...
New
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$90K - $111K/yr
Problem Management * Own the Problem Management process, driving root-cause analysis and permanent elimination of recurring issues. * Coordinate cross-team problem investigations and maintain the ...
New
$90K - $111K/yr
Problem Management * Own the Problem Management process, driving root-cause analysis and permanent elimination of recurring issues. * Coordinate cross-team problem investigations and maintain the ...
New
Quick apply
$90K - $111K/yr
Problem Management * Own the Problem Management process, driving root-cause analysis and permanent elimination of recurring issues. * Coordinate cross-team problem investigations and maintain the ...
New
San Antonio, TX · On-site
$85 - $125/hr
Lead tasks relating to system architecture enhancements, problem management, fleet * Lead Workload/Workforce Management and Optimization related tasks * Provide technical expertise underpinning ...
New
San Antonio, TX · On-site
$85 - $125/hr
Lead tasks relating to system architecture enhancements, problem management, fleet * Lead Workload/Workforce Management and Optimization related tasks * Provide technical expertise underpinning ...
New
Houston, TX · On-site
This individual owns the ITSM platform and the end-to-end lifecycle of the core service management processes - Incident, Problem, Change, Request, Knowledge, Service Level, and Configuration ...
New
Houston, TX · On-site
This individual owns the ITSM platform and the end-to-end lifecycle of the core service management processes - Incident, Problem, Change, Request, Knowledge, Service Level, and Configuration ...
New
Problem Management * Change Management * Service Request Management * Knowledge Management * Experience with enterprise monitoring and observability platforms * Experience managing production ...
Problem Management * Change Management * Service Request Management * Knowledge Management * Experience with enterprise monitoring and observability platforms * Experience managing production ...
Problem Management * Change Management * Service Request Management * Knowledge Management * Experience with enterprise monitoring and observability platforms * Experience managing production ...
Problem Management * Change Management * Service Request Management * Knowledge Management * Experience with enterprise monitoring and observability platforms * Experience managing production ...
Problem Management * Change Management * Service Request Management * Knowledge Management * Experience with enterprise monitoring and observability platforms * Experience managing production ...
Problem Management * Change Management * Service Request Management * Knowledge Management * Experience with enterprise monitoring and observability platforms * Experience managing production ...
Lead incident and problem-management practices including severity definitions, on-call readiness, post-incident reviews, root-cause analysis (RCA), and tracking corrective/preventive actions to ...
Lead incident and problem-management practices including severity definitions, on-call readiness, post-incident reviews, root-cause analysis (RCA), and tracking corrective/preventive actions to ...
CGI is seeking an experienced Business Analyst to lead enterprise problem management initiatives focused on improving application reliability, operational resilience, and service stability across a ...
CGI is seeking an experienced Business Analyst to lead enterprise problem management initiatives focused on improving application reliability, operational resilience, and service stability across a ...
$32K is the 25th percentile. Wages below this are outliers.
$26.1K - $33.5K
32% of jobs
$33.5K - $40.9K
2% of jobs
$40.9K - $48.3K
11% of jobs
The median wage is $50.3K / yr.
$48.3K - $55.7K
22% of jobs
$55.7K - $63.1K
5% of jobs
$69.2K is the 75th percentile. Wages above this are outliers.
$63.1K - $70.6K
4% of jobs
$70.6K - $78K
4% of jobs
$78K - $85.4K
5% of jobs
$85.4K - $92.8K
6% of jobs
$92.8K - $100.2K
6% of jobs
$100.2K - $107.6K
2% of jobs
$26.1K
$57.2K
$107.6K
| Aspect | Problem Management | Incident Management |
|---|---|---|
| Primary Focus | Identifying and resolving root causes of issues | Restoring service quickly after disruptions |
| Activities | Analyzing problems, preventing future incidents | Logging, categorizing, and resolving incidents |
| Metrics | Number of problems resolved, root cause analysis effectiveness | Average resolution time, incident volume |
| Work Environment | IT support teams, service desks | IT support teams, service desks |
Problem Management focuses on identifying and eliminating the root causes of issues to prevent recurrence, while Incident Management aims to restore normal service as quickly as possible after disruptions. Both roles are essential in IT service management, working together to ensure system stability and efficiency.
The top searched job categories for Problem Management jobs in Texas are:
Cities in Texas with the most Problem Management job openings:

Contractor
Posted 20 days ago
Hiring: Project Manager – Microsoft Dynamics 365 (D365 CRM)
Location: Richardson, TX 75082 (Onsite)
Employment Type: Contract (11 Months)
Experience: 12–15+ Years
Target Start: Immediate
Interview: Video/Virtual
We are seeking an experienced Project Manager – Microsoft Dynamics 365 (D365 CRM) to lead enterprise CRM initiatives, application support, Hypercare operations, and end-to-end project delivery. This is an excellent opportunity for a seasoned Project Manager with strong Dynamics 365 CRM expertise and enterprise application management experience.
Key Responsibilities✅ Lead end-to-end Microsoft Dynamics 365 CRM implementation, support, and enhancement projects.
✅ Manage Hypercare, production support, incident management, and post-go-live stabilization.
✅ Drive project planning, execution, risk management, budgeting, and stakeholder communication.
✅ Coordinate global onshore/offshore teams to ensure successful project delivery.
✅ Oversee Incident, Problem, Change, and Release Management following ITIL best practices.
✅ Collaborate with business stakeholders, technical teams, and leadership to deliver enterprise solutions.
✅ Support enterprise applications including Microsoft Dynamics 365 CRM, Oracle Applications, and SAP.
✅ Prepare project status reports, governance documentation, and executive presentations.
✔️ 12–15+ years of IT experience with strong Project Management expertise.
✔️ Hands-on experience managing Microsoft Dynamics 365 CRM implementation and support projects.
✔️ Experience leading Hypercare and enterprise application support activities.
✔️ Strong knowledge of Incident Management, Problem Management, Change Management, and Release Management.
✔️ Experience working with Microsoft Dynamics, Oracle Applications, and SAP environments.
✔️ Proven ability to manage global cross-functional teams and executive stakeholders.
✔️ Experience with Agile, Scrum, Waterfall, SDLC, and ITIL methodologies.
✔️ Familiarity with Azure DevOps, Jira, Microsoft Project, ServiceNow, and Microsoft Teams.
✅ PMP, PRINCE2, Scrum Master, or Agile Certification.
✅ Microsoft Dynamics 365 Functional or Technical Certification.
✅ ITIL Foundation Certification.
✅ Experience in large enterprise or Fortune 500 environments.
Interested candidates, please share your updated resume along with: