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Principal Robotics Engineer Bot Routing Jobs in Kentucky

Schwans

Principal Project Engineer

Florence, KY · On-site

$107K - $178K/yr

Our CJ Schwan's engineering team is seeking a remote-based Principal Project Engineer, with ... robotics, automation, flexible, rigid. * Knowledge of food manufacturing, engineering, quality, and ...

R&E Automated Systems

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AMR Controls Engineer

Louisville, KY · On-site

$80.20K - $103.80K/yr

Problem-solving and optimizing existing AMR operations (including mapping, routing, and navigation ... Production support, troubleshooting, and maintenance for mobile robot operations * Integration of ...

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SCHWAN'S

Principal Project Engineer

Florence, KY · On-site +1

$107K - $178K/yr

Our CJ Schwan's engineering team is seeking a remote-based Principal Project Engineer, with ... robotics, automation, flexible, rigid. * Knowledge of food manufacturing, engineering, quality, and ...

KLH Engineers

Lead Mechanical Engineer

Fort Thomas, KY

$100.30K - $121.20K/yr

... routing and sizing and air device selection and sizing. * Understands and can apply hydronic piping engineering principals and systems including condenser water, geothermal, chilled water, hot water ...

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Principal Robotics Engineer Bot Routing information

What are the key skills and qualifications needed to thrive as a Principal Robotics Engineer in Bot Routing, and why are they important?

To thrive as a Principal Robotics Engineer in Bot Routing, you need advanced expertise in robotics, algorithm development, and systems engineering, typically supported by a graduate degree in robotics, computer science, or a related field. Proficiency with ROS (Robot Operating System), simulation tools like Gazebo, and experience with C++/Python programming are commonly required, along with relevant certifications. Strong leadership, problem-solving, and communication skills help in guiding multidisciplinary teams and coordinating complex projects. These skills are crucial for designing efficient routing algorithms, ensuring system reliability, and driving innovative robotics solutions in dynamic environments.

How does a Principal Robotics Engineer specializing in bot routing typically collaborate with cross-functional teams to optimize autonomous system performance?

As a Principal Robotics Engineer focused on bot routing, you will regularly partner with software developers, hardware engineers, data scientists, and operations teams to design and refine routing algorithms for autonomous robots. Collaboration often involves joint problem-solving sessions to address route efficiency, obstacle avoidance, and real-time system adaptation. You will also contribute technical leadership by mentoring junior engineers and ensuring that routing solutions align with broader project goals. This cross-disciplinary teamwork is essential for successfully deploying and scaling robotic solutions in dynamic environments.

What does a Principal Robotics Engineer specializing in Bot Routing do?

A Principal Robotics Engineer specializing in Bot Routing is responsible for designing, developing, and optimizing the algorithms and systems that control how robots navigate and move through their environments. This includes creating efficient routing paths, coordinating multiple robots, and ensuring reliable and safe movement in complex settings like warehouses or manufacturing facilities. They often lead teams, set technical direction, and collaborate with software and hardware engineers to integrate routing solutions into robotics platforms. Their work directly impacts the efficiency and effectiveness of automated robotic systems.

What is the difference between Principal Robotics Engineer Bot Routing vs Robotics Engineer?

AspectPrincipal Robotics Engineer Bot RoutingRobotics Engineer
CredentialsBachelor's/Master's in Robotics, Electrical, or Mechanical Engineering; experience with bot routing systemsBachelor's or higher in Robotics, Mechanical, Electrical Engineering; some experience with robotics systems
Work EnvironmentDesigning and overseeing complex bot routing algorithms in R&D or advanced manufacturingDeveloping and testing robotics applications in labs or field environments
Industry UsageUsed in automation, logistics, and manufacturing sectors for advanced routing solutionsApplied across various industries for general robotics development and implementation

The main difference is that Principal Robotics Engineer Bot Routing focuses on leading the design and optimization of bot routing systems, often in senior technical roles, while Robotics Engineers typically develop and implement robotics solutions at a more operational level. Both roles require strong technical skills, but the principal role involves higher-level oversight and strategic planning.

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Principal Robotics Engineer Bot Routing jobs near you
Principal Applied AI Engineer

Principal Applied AI Engineer

GE Appliances

Louisville, KY • On-site

Full-time

Posted 4 days ago

Job description

At GE Appliances, a Haier company, we come together to make "good things, for life." As the fastest-growing appliance company in the U.S., we're powered by creators, thinkers and makers who believe that anything is possible and that there's always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together.
The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together, we always look for a better way, and we create possibilities.
Interested in joining us on our journey?
We are looking for a highly motivated Principal Applied AI Engineer to join our digital innovation team and help revolutionize how we serve our primarily B2C (Business-to-Consumer) customers. As a major appliance manufacturer, we're committed to delivering seamless experiences for consumers across our contact center channels, including voice, chat, and messaging. This role is ideal for someone who is passionate about AI, automation, and customer service, with a hands-on approach to creating and optimizing use cases / agents for AI-driven interactions.
You'll create and refine AI models to improve responses and transactional capabilities (such as order management, scheduling repairs, processing warranty claims, and assisting with product troubleshooting), and ensure the bot performs effectively. Your ability to craft smart and scalable use cases / agents will empower customers to quickly resolve their issues through automation, while continually enhancing the bot's effectiveness over time. This position is headquartered in Louisville, KY availability to work remote.
Position
Principal Applied AI Engineer
Location
USA, Louisville, KY
How You'll Create Possibilities
AI Agent Creation & Development
  • Establish foundational practices, standards, and processes for AI agent development, helping shape the framework and culture for future AI projects / team roles.
  • Design and create actionable use cases / AI agents that drive customer engagement, from common FAQs to complex transactional workflows such as order management, repair scheduling, warranty verification, and troubleshooting appliance issues.
  • Develop conversation flows and decision trees that reflect real-world customer needs and product intricacies, ensuring a seamless, human-like experience.
  • Collaborate with product experts, engineers, and customer service teams to understand business requirements and translate them into practical, AI-driven use cases / agents for the contact center.

Bot Training & Optimization
  • Work directly with AI models to build, continuously train, fine-tune, and improve natural language processing (NLP) and intent recognition to better understand and respond to customer inquiries.
  • Review & share AI performance analytics, identify areas for improvement, and optimize responses for accuracy, relevance, and efficiency.
  • Utilize feedback loops, user testing, and real-world interactions to iteratively enhance the bot's capabilities and ensure high first-contact resolution (FCR) and customer satisfaction.

Transactional Capabilities & Automation
  • Build and refine AI-driven transactional flows to enable the bot to carry out specific actions such as processing orders, issuing returns, and managing warranty claims or repair requests.
  • Collaborate with cross-functional teams to integrate back-end systems (CRM, ERP, ticketing) to ensure the AI tool can execute real-world transactions and link them to the customer's journey.
  • Ensure that AI tools adhere to data security, compliance standards, and organizational guidelines while executing transactions on behalf of customers.

Collaboration with Stakeholders
  • Work with the operations teams to identify key pain points in the customer journey that can be alleviated or streamlined through AI.
  • Partner with DT (Digital Technology) function and data teams to ensure the smooth integration of AI-driven tools into the existing contact center platform, ensuring real-time synchronization and data accuracy.
  • Support AI-related initiatives by acting as a subject matter expert on customer-facing AI tools, offering recommendations for both new use cases and scalability improvements.
  • Ensure all AI implementations comply with DT (Digital Technology)-defined tools, frameworks, and governance standards.

Performance Monitoring & Continuous Improvement
  • Monitor AI tool performance metrics (e.g., accuracy, containment rate, customer satisfaction) to evaluate effectiveness and identify new areas for enhancement.
  • Create reports and dashboards that track the success of AI-driven use cases and identify opportunities for further optimization or feature development.
  • Stay up to date with the latest trends in AI and NLP to recommend new features and capabilities that align with evolving customer needs and industry innovations.

What You'll Bring to Our Team
Basic Qualifications:
  • Minimum of 7 years of relevant experience including 2+ years of experience in AI use case development, conversational AI, or natural language processing for customer-facing solutions
  • Hands-on experience working with AI chatbots or virtual assistants, including training models, creating conversational workflows, and improving customer interactions.
  • Proficiency in designing conversation flows, decision trees, and designing systems that handle transactions and inquiries.
  • Experience working with AI platforms such as those from Google, AWS, OpenAI, or others.
  • Strong understanding of customer service processes and the ability to translate complex customer needs into practical AI-driven solutions.
  • Strong problem-solving skills and the ability to craft solutions that balance customer experience and business objectives.
  • Highly organized and able to manage multiple AI use-case projects simultaneously.
  • Deep understanding of the customer pain points and how AI can alleviate those in a meaningful way.
  • Effective communicator who can clearly articulate technical concepts to non-technical stakeholders.

Preferred Qualifications:
  • Bachelor's or Master's degree in Computer Science, Engineering, Linguistics, or a related field.
  • Familiarity with scripting languages (e.g., Python, JavaScript) to enhance bot functionalities and integrate APIs for transactional workflows.
  • Experience working with a B2C contact center, especially in a consumer goods or appliance manufacturer environment.
  • Knowledge of NLP models and how they can be fine-tuned for specific customer service applications.
  • Background in customer journey mapping, process automation, or integrating AI with CRM systems (e.g., Salesforce).
  • Passionate about continuous learning, especially in the AI/ML field, and driven by results.

Our Culture
Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities.
This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices.
By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy.
GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization.
GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S
If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to ask.recruiting@geappliances.com

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