DescriptionPOSITION SUMMARY: The Lifestyle Coach facilitates delivery of YMCA's Diabetes Prevention Program, provides support and guidance to program participants, and maintains fidelity to the curriculum.
Location(s):Greater Milwaukee and/or virtual
Hours:Varies, 2-3 hours per week
Responsibilities:- Deliver curriculum to program participants in effective, meaningful, and compelling ways
- Encourage group participation and interaction using open-ended questions and other facilitation skills
- Cultivate participant commitment and support retention of participants
- Create a safe, judgment-free, and encouraging environment that is friendly and non-competitive for participants
- Foster relationships with and between participants
- Make learning a shared responsibility for the group
- Support and encourage participant goal setting at each session
- Travel to community locations for program delivery and/or deliver program virtually
- Prepare for each session (e.g., review session content, develop facilitation outline, review notes and participant food and activity trackers, conduct participant reminder call/send participant reminder email)
- Be accessible to participants before and after sessions to answer questions and provide follow-up
- Follow-up with participants outside of class as needed
- Schedule and conduct in-person or virtual make-up sessions
- Record weekly data for each participant (attendance, weight, physical activity minutes, food tracker completion) in electronic database according to data entry timing requirements
- Adhere to the YMCA's HIPAA policies and procedures and ensure participants' protected health information is secure
- Participate in quality assurance opportunities to support fidelity to the curriculum and to meet performance standards
- Arrive for class on time and dressed appropriately
- Participate in all required Lifestyle Coach team discussions (meetings, emails, or conference calls) and professional development opportunities, offering ideas and tools for facilitation to other team members.
- Connect with Program Director on a regular basis to update on program status and progress and as per any additional expectations outlined
RequirementsQUALIFICATIONS:Employment is contingent upon achieving HIPAA certification and the YMCA's Diabetes Prevention Program Lifestyle Coach certification and other requirements as solely determined by the YMCA.
SKILLS and ABILITIES - Must have strong communication, organization, and relationship-building skills; the ability to build community within a group; good attention to detail; and empathy for health seekers.
- Must be flexible to work with people from different backgrounds and walks of life and in a wide variety of settings.
- Should be comfortable with data and possess strong computer skills.
- Cultural competency and understanding of behavior change are required.
- Familiarity and proficiency with Listen First or motivational interviewing highly encouraged.
- Spanish-speaking preferred.
SUPERVISORY RESPONSIBILITIES None