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Premium Phone Auditor Jobs (NOW HIRING)

Davies North America

Phone Premium Auditor

Cheshire, CT · On-site +1

Our Phone Premium Auditors work exclusively from home and come from various backgrounds. This is the perfect job for those who are looking for something they can do from home while the kids are at ...

ExlService Holdings, Inc.

Phone Auditor - Remote

$45K - $55K/yr

EXL Premium Audit, a leader in the field, can complete all levels of premium audits on all ... Work directly with policyholders or their contacts via phone to obtain payroll and accounting ...

ExlService Holdings, Inc.

Phone Auditor - Remote

$45K - $55K/yr

EXL Premium Audit, a leader in the field, can complete all levels of premium audits on all ... Work directly with policyholders or their contacts via phone to obtain payroll and accounting ...

Davies Risk Services

Virtual Premium Auditor

Boston, MA · Remote

$50K - $61K/yr

Our Phone Premium Auditors work exclusively from home and come from various backgrounds. This is the perfect job for those who are looking for something they can do from home while the kids are at ...

ARM Strong Receivables Management, Inc.

NY · On-site

$61.99 - $66.12/hr

Premium Auditors examine the financial records of businesses insured by commercial property and ... Correspond with insured via phone, email and mail to set up audit appointments. * Examine the ...

Brown & Joseph, LLC

Premium Auditor (Hybrid)

Baltimore, MD · On-site

$61.99 - $66.12/hr

Premium Auditors examine the financial records of businesses insured by commercial property and ... Correspond with insured via phone, email and mail to set up audit appointments. * Examine the ...

Berkley

Premium Auditor

West Chester, OH · On-site +1

$46K - $57K/yr

... Premium Auditor to join the team in either our Scottsdale, AZ, West Chester, OH or Glen Allen, VA ... and phone. Creates audit spreadsheets detailing correct exposures for all classifications by ...

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How much do premium phone auditor jobs pay per year?

As of Sep 7, 2026, the average yearly pay for premium phone auditor in the United States is $55,419.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,500.00 and $60,500.00 per year, depending on experience, location, and employer.

What is a premium phone auditor?

A Premium Phone Auditor is responsible for conducting phone-based audits to verify information, ensure compliance, and assess accuracy in various records. They typically work in industries like insurance, finance, or quality assurance, reviewing policies, financial statements, or other documentation. The role involves speaking with clients or stakeholders, analyzing data, and documenting findings. Strong attention to detail, communication skills, and knowledge of industry regulations are essential for success in this position.

What are the typical daily responsibilities of a premium phone auditor?

As a Premium Phone Auditor, your daily duties often include reviewing and verifying financial or insurance statements over the phone, documenting findings, and communicating directly with clients or third-party contacts to clarify information. You may also be responsible for updating audit databases, preparing summary reports, and escalating complex cases to senior auditors or managers. The role requires strong organization and time management skills, as you'll often manage multiple audits simultaneously with strict deadlines. Collaboration with other audit team members and clear client communication are key parts of the work, ensuring accuracy and integrity in every audit process.

What are the key skills and qualifications needed to thrive in the premium phone auditor position, and why are they important?

To excel as a Premium Phone Auditor, you should have strong analytical abilities, keen attention to detail, and a background in accounting, finance, or auditing. Familiarity with specialized auditing software, call recording platforms, and proficiency with Microsoft Excel or similar spreadsheet tools is typically required. Excellent verbal communication, active listening skills, and a diplomatic approach are crucial for effective telephone audits and client interactions. These competencies help ensure audit accuracy, client trust, and efficient problem resolution in a remote or call-based auditing environment.

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Premium Phone Auditor jobs near you
Infographic showing various Premium Phone Auditor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $55,419 per year, or $26.6 per hour.

Phone Premium Auditor (Experienced)

ARMStrong Insurance Services

Dallas, TX • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Job description

ARMStrong Insurance Services is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections, tailored debt recovery solutions, audits and loss control inspections. As the parent company, ARMStrong is proud to own and operate Brown & Joseph, Paragon, SubroIQ, and NEIS, each a powerhouse in their own right, providing specialized expertise in debt management and financial services.
NEIS, LLC has been a leader in the insurance audit and loss control prevention industry since 1945 and seeking a Phone Auditor as we continue to grow our team.  Phone Auditors examine the financial records of businesses insured by commercial property and casualty insurers to make sure they are following laws and regulations. As a premium auditor, looking for evidence of fraud and checking that insured businesses adhere to these regulations are your primary responsibilities. 
Job Responsibilities: 

  • Prepare for the audit by identifying the necessary information and type of records needed.
  • Prepare and mail letters to request required information.
  • Correspond with insured via phone, email and mail.
  • Examine data to determine correct classifications for business activities and write effective description of operations. 
  • Prepare complete audit document, explain results to insured and communicate the results to the review staff.
  • Enter progress notes, completes and submits audits for review.

Job Requirements: 

  • Phone audit experience required.
  • Experience in bookkeeping, accounting or commercial insurance. 
  • Ability to read, analyze and interpret financial documents.
  • General PC knowledge including Microsoft Excel and Word. Knowledge of Visual Audit is a plus.
  • Ability to communicate well with customers and staff.

Compensation and Benefits:

  • Benefit package with health, dental, vision, life and disability coverage options
  • 401(k) retirement plan option with company matching
  • Generous paid time off policy and 7 paid holidays 
  • Hourly billable range is $31 - $35 per hour (greatly depending on experience)
  • Weekly pay
  • 401(k) plan with company matching and immediate vesting 

We look forward to you joining the team!
 

ARMStrong Insurance Services is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.

ARMStrong Insurance Services Terms and Conditions: Terms and Conditions - ARMStrong Insurance Services

ARMStrong Insurance Services Privacy Policy: https://armstrong-is.com/privacy-policy/

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