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Premier Support Jobs (NOW HIRING)

New Horizon Bank

Premier Banker

Richmond, VA · On-site

$17.75 - $22.25/hr

Offer personalized, white-glove service and support to our customers including opening new accounts ... A minimum of 2 years' Premier Banker experience, preferably with a community bank.

New Horizon Bank

Premier Banker

Richmond, VA · On-site

$50K - $60K/yr

Offer personalized, white-glove service and support to our customers including opening new accounts ... A minimum of 2 years' Premier Banker experience, preferably with a community bank. Salary ...

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Premier Support information

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How much do premier support jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for premier support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Premier Support vs Technical Support Specialist?

AspectPremier SupportTechnical Support Specialist
CredentialsTypically requires advanced certifications, industry experienceOften entry to mid-level certifications, technical training
Work EnvironmentHigh-touch, personalized support for enterprise clientsHelp desk, call center, or remote troubleshooting
Employer & Industry UsageUsed by tech companies offering premium support servicesCommon across IT, telecom, and software industries
Search & Comparison IntentFocus on premium, enterprise-level support servicesFocus on general technical troubleshooting

Premier Support involves providing high-level, personalized assistance primarily for enterprise clients, often requiring advanced certifications and extensive experience. Technical Support Specialists handle routine troubleshooting and customer inquiries, typically with entry to mid-level credentials. While both roles support technical issues, Premier Support emphasizes proactive, high-touch service, whereas Technical Support Specialists focus on reactive problem resolution.

What is Premier Support?

Premier Support is a specialized customer support service offered by many technology companies, providing customers with prioritized access to technical experts, faster response times, and tailored solutions for complex issues. This service is typically designed for enterprise clients who require a higher level of support to maintain critical business operations. Premier Support often includes dedicated account managers, proactive monitoring, and comprehensive problem resolution, ensuring minimal downtime and maximum efficiency. The specifics of Premier Support can vary depending on the provider, but it generally aims to deliver enhanced support experiences beyond standard offerings.

What are the key skills and qualifications needed to thrive as a Premier Support specialist, and why are they important?

To thrive as a Premier Support specialist, you need strong technical troubleshooting abilities, deep product knowledge, and often a relevant degree or certifications in IT or customer support. Familiarity with ticketing systems, remote diagnostic tools, and CRM platforms is typically required. Excellent communication, patience, and problem-solving skills are crucial for building rapport with clients and effectively resolving issues. These skills ensure timely, high-quality support that maximizes customer satisfaction and maintains trust in the company's services.

What are some common challenges faced by Premier Support professionals, and how can they be effectively managed?

Premier Support professionals often handle complex technical issues and demanding customer situations, which can be challenging due to the high expectations for quick and effective resolutions. Managing multiple high-priority cases simultaneously requires strong organizational and communication skills. Building good relationships with customers and collaborating closely with internal engineering and product teams are key strategies for managing these challenges. Continuous learning and staying up-to-date with product updates can also help Premier Support staff provide the best possible assistance.
More about Premier Support jobs
What cities are hiring for Premier Support jobs? Cities with the most Premier Support job openings:
What job categories do people searching Premier Support jobs look for? The top searched job categories for Premier Support jobs are:
Premier Support jobs near you
Infographic showing various Premier Support job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, 8% Part Time, and 5% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.
Nurse Practitioner - Internal Medicine job available in Aberdeen, Maryland

Nurse Practitioner - Internal Medicine job available in Aberdeen, Maryland

Privia Medical Group

Aberdeen, MD

Other

Medical, Retirement, PTO

Posted 6 days ago

Job description

Position Overview

We are seeking a dedicated Nurse Practitioner to join our growing Internal Medicine team. In this role, you will deliver high-quality, patient-centered primary care to an adult demographic, working collaboratively to support our Practice Lead and ensure exceptional continuity of care. You will manage a structured mix of scheduled physicals, chronic disease management, and same-day urgent visits within a collaborative, cross-trained clinical environment.


Schedule & Balance

  • Standard Work Week: Preferred Full-Time (MondayThursday 8:00 AM 4:30 PM, with an early Friday release from 8:00 AM 1:00 PM). No evenings and no weekends.
  • Part-Time Flexibility: Open to Part-Time arrangements (minimum of 3 days per week, with prorated benefits).
  • Dedicated Administrative Time: Includes a half-day per week allotted specifically for charting, administrative catch-up, or covering care gaps.
  • On-Call Structure: Shared outpatient phone call rotation (currently 1:3, transitioning to 1:4). True volume is remarkably low, averaging only 0 to 2 calls per day/weekend.

The Opportunity (Scope of Practice)

  • Patient Demographics: Dedicated adult medicine panel (ages 18+ to geriatrics) with strong, long-term patient relationships.
  • Clinical Focus: Comprehensive primary care, preventive wellness visits, comprehensive physicals, pre-operative clearances, and women's health (including pap smears).
  • Patient Volume: A highly manageable pace of 14 to 18 patients per day to ensure clinical excellence.
  • Pacing: Scheduled slots allow 15 minutes for routine follow-ups and 30 minutes for new patients, physicals, pre-ops, and complex multi-comorbidities. Same-day urgent care slots are integrated daily.
  • In-Office Procedures: EKG, therapeutic injections, cryotherapy, and basic point-of-care labs. (Dr. Shukla handles advanced joint injections, but is highly enthusiastic about teaching these skills down the road if desired).
  • Premier Support Structure: Work alongside a dedicated, cross-trained Medical Assistant pool (1:1 provider-to-MA ratio) handling triaging, detailed history-taking, and procedural setups. An on-site Privia/Quest lab phlebotomist streamlines daily diagnostics.
  • Professional Growth: Opportunities exist to precept Nurse Practitioner students during clinical rotations if you enjoy teaching.

Qualifications

  • Credential: Certified Nurse Practitioner (NP) only.
  • Education: Graduate of an accredited, brick-and-mortar institution (online programs will not be considered).
  • Experience Level: Ideally looking for a provider with at least 1 year of Internal Medicine or Primary Care experience. However, we are highly supportive of exceptional New Graduates who possess a strong foundational background as a Registered Nurse (RN).
  • Visa Sponsorship: Not available for this position.

Compensation & Premier Benefits

  • Discretionary Bonus: Performance-based annual/holiday bonus structures.
  • Retirement Security: 401(k) with a 3% Safe Harbor contribution by the employer, alongside a historic average of 1.4% Profit Sharing for full-time providers.
  • Time Off: Generous Paid Time Off package consisting of 15 days in Year 1, increasing to 20 days in Year 2 and beyond.
  • Healthcare Support: While direct group health insurance is not provided, the practice offers a flexible monthly healthcare stipend to offset independent coverage.

About Aberdeen, MD

  • Geography/Location: Known as the "Hub of Harford County," Aberdeen is strategically positioned near the scenic headwaters of the Chesapeake Bay, offering an easy commute to Baltimore, Wilmington, and Philadelphia.
  • School District Quality: Families benefit from the highly regarded Harford County Public Schools system, which features strong academic frameworks, dedicated STEM programs, and well-rated local schools.
  • Outdoor Recreation/Natural Landmarks: Located just minutes from the Susquehanna River and North Point State Park, offering premier access to boating, waterfront hiking trails, fishing, and crabbing on the bay.

Our practice is a proud member of Privia Medical Group, a national physician organization with more than 3,500+ providers in multiple states. Through high-performance physician groups, accountable care organizations, and population health management programs, Privia works in partnership with health plans, health systems and employers to better align reimbursements to quality and outcomes.


Edward Anderson

Director, Provider Recruitment

Privia Medical Group

Call or Text: 517.234.0596

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