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Practice Manager Jobs in Norwich, CT (NOW HIRING)

Wood River Health

Practice Manager

Hope Valley, RI · On-site

The Practice Manager works closely with other members of management to engage in practices to effectively manage the day-to-day aspects and operations of the health center. This position is ...

UMR

Senior Patient Care Coordinator

Manchester, CT · On-site

$20 - $36/hr

Reporting to the Practice Manager, the Administrative Lead is responsible for coordinating the staffing and day-to-day operations for the practice. The Administrative Lead works collaboratively with ...

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All JobsPractice JobsPractice Manager JobsPractice Manager Jobs in Norwich, CT

Practice Manager information

See Norwich, CT salary details

$39.6K

$72.1K

$115.7K

How much do practice manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for practice manager in Norwich, CT is $72,120.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,100.00 and $79,100.00 per year, depending on experience, location, and employer.

What is a practice manager?

Practice Managers are professionals responsible for overseeing the daily operations of medical or healthcare practices. They handle administrative tasks such as staffing, budgeting, compliance with healthcare regulations, and patient scheduling. Their role ensures the smooth functioning of the practice, allowing healthcare providers to focus on patient care. Practice Managers also play a key role in improving efficiency, enhancing patient experience, and maintaining financial health within the organization.

What does a practice manager do?

As a practice manager, you manage the responsibilities of day-to-day operations for a medical practice. Your duties may include training new staff members, creating the shift schedule, supervising your staff, ensuring that they maintain compliance with privacy standards, ordering supplies, monitoring medical equipment for maintenance needs, and reviewing billing, income, budget, and other financial tasks. You may work directly with patients and aim to improve an office's efficiency and quality of care. A practice manager may also act as a human resources office for the practice. You can find practice manager opportunities at hospitals, diagnostic imaging centers, and private practices.

What are the key skills and qualifications needed to thrive as a practice manager, and why are they important?

To thrive as a Practice Manager, you need strong organizational, leadership, and financial management skills, typically backed by a degree in healthcare administration or business. Familiarity with practice management software, electronic health records (EHR), and relevant certifications like Certified Medical Practice Executive (CMPE) is often expected. Exceptional communication, problem-solving, and interpersonal skills help you effectively lead teams and manage patient relations. These skills and qualities are vital for efficient clinic operations, regulatory compliance, and high-quality patient care.

What are some common challenges a practice manager faces when overseeing a healthcare team, and how can they be addressed?

Practice Managers often encounter challenges such as balancing administrative duties with staff management, ensuring compliance with healthcare regulations, and maintaining patient satisfaction. These challenges can be addressed by implementing efficient scheduling systems, fostering open communication among team members, and staying updated on industry standards. Regular training and clear delegation of responsibilities also help streamline operations and improve team morale, ultimately leading to a more effective and supportive work environment.

What is the difference between Practice Manager vs Office Manager?

AspectPractice ManagerOffice Manager
CredentialsHealthcare or industry-specific certifications often preferredGeneral administrative or business certifications
Work EnvironmentMedical clinics, dental offices, or healthcare practicesVarious industries, including corporate, legal, or medical offices
Employer & Industry UsageUsed in healthcare settings to oversee practice operationsCommon across multiple industries managing office functions
Primary FocusManaging clinical staff, patient flow, and healthcare complianceManaging administrative staff, office procedures, and daily operations

While both roles involve overseeing office functions, Practice Managers focus on healthcare-specific operations, patient care, and compliance, whereas Office Managers handle general administrative tasks across various industries. The choice depends on the industry and specific operational needs.

Do you have to have a degree to be a practice manager?

A practice manager typically does not need a formal degree but should have relevant experience in healthcare administration, management, or related fields. Many employers value certifications such as Certified Medical Practice Executive (CMPE) or similar credentials, along with strong organizational and leadership skills.

What are the duties of a practice manager?

A practice manager oversees the daily operations of a healthcare or professional practice, including managing staff, scheduling, patient or client relations, and ensuring compliance with regulations. They often handle budgeting, billing, and administrative tasks, and may use practice management software to streamline processes.

What qualifications do I need to be a practice manager?

Practice managers typically need a combination of education and experience, often requiring a bachelor's degree in healthcare administration, business, or a related field. Relevant skills include leadership, organizational abilities, and knowledge of healthcare regulations and billing systems; some roles may also prefer professional certifications such as Certified Medical Manager (CMM) or Fellow of the American College of Medical Practice Executives (FACMPE).
More about Practice Manager jobs

What job categories do people searching Practice Manager jobs in Norwich, CT look for?

The top searched job categories for Practice Manager jobs in Norwich, CT are:

What cities near Norwich, CT are hiring for Practice Manager jobs?

Cities near Norwich, CT with the most Practice Manager job openings:

Practice Manager jobs near you
Infographic showing various Practice Manager job openings in Norwich, CT as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $72,120 per year, or $34.7 per hour.

Practice Manager

Wood River Health

Hope Valley, RI • On-site

Full-time

Medical, Life, Retirement, PTO

Posted 8 days ago

Job description

Wood River Health is seeking an experienced Practice Manager to join our dedicated and compassionate healthcare team. This is an exciting opportunity to lead within a mission-driven organization that is committed to providing exceptional care while fostering a positive and collaborative workplace culture.

We are proud to offer an outstanding benefits package, including generous paid time off, health insurance, flexible spending accounts, life insurance, a 403(b) retirement plan with employer matching contributions, tuition assistance, and resources that promote work/life balance and employee well-being.

The Practice Manager works closely with other members of management to engage in practices to effectively manage the day-to-day aspects and operations of the health center. This position is responsible for administrative oversight of front desk operations, patient access, appointment scheduling. Reporting to the Director of Clinical Operations, the Practice Manager provides supervision and administrative direction for front desk personnel and scheduling functions while promoting operational efficiency, service excellence, and a positive patient experience.

ESSENTIAL DUTIES; include but are not limited to:

  • Responsible for managing the day-to-day activities of the front desk operations
  • Responsible for timely check in of patient appointments 
  • Responsible for maintaining updated demographic and UDS information in Practice Management System
  • Responsible for assuring front desk policies and procedures are followed
  • Regularly performs front desk duties while providing operational oversight and staff support.
  • Oversee the Insurance Verification process and updates to ensure accurate billing
  • Supervise, coach, mentor staff within functional areas of responsibility
  • Works with department managers and leads to coordinate front desk staff interfacing with other departments
  • Attend and actively participate in supervision, training and other internal and external meetings as assigned
  • Oversee clinic operations with respect to appointment scheduling, patient flow, and medical records. Responsible for maintaining efficiency through provider scheduling; managing urgent care appointments and identifying gaps in services
  • Oversee the implementation of policy and workflow change when it pertains to scheduling and patient check in process
  • Point person for tenants within the building. (i.e. Laboratory, Pharmacy, Physical Therapy) 
  • Monitoring provider productivity and schedule to ensure its daily/weekly visits and revenue targets are being met
  • Maximize use of available staffing resources. Arrange for staff coverage where needed. Work closely with management to analyze the delivery of patient care services and to identify strategies to fill identified gaps
  • Develops, reviews and updates policies, procedures, process improvement, training, and evaluation that help support efficient workflow, productivity, quality improvement and customer service
  • Ensures adherence to policies, procedures, and standards regarding quality improvement, customer service, patient access, productivity, confidentiality, and front desk operations
  • Ensures communication of goals, objectives, policies, and procedures with all staff through meetings, huddles and other forms of communication
  • Ensure an excellent patient experience at WRH by ensuring that patient complaints and grievances are addressed and resolved in a timely and responsive manner
  • Ensuring that the Health Center is in compliance with all Department of Health licensing regulations. 
  • Working in coordination with the Senior Leadership Team to ensure that the Health Center is in compliance with all PCMH Compliance Standards (Level III). 
  • Assisting in the preparation of the FQHC grant applications; and other Health Center reports and applications as required, as well as any regulatory site visits (state or federal).
  • Work with management from the medical, dental and behavioral health department to optimize staffing, appointment schedules, workflow policies and procedures, as needed to meet health center goals
  • Facilitates and supports process improvement initiatives
  • Participate in the development of strategic plans and objectives for the organization
  • Assign monthly objectives, weekly activities and daily workloads to ensure timely completion of tasks
  • Monitors all work to ensure compliance with policies, procedures, regulations and standards
  • Trends staff productivity and accuracy to be included in the employee’s performance appraisal
  • Manages, maintains and evaluates provider schedules and templates to ensure optimal productivity and customer satisfaction
  • Develops a comprehensive orientation plan for trainees for area of responsibility 
  • Oversee the Patient Services area for tracking and reporting on key indicators 
  • Make recommendations for corrective action and facilitate appropriate follow-up of problem resolution of issues, problems and concerns
  • Recommend hiring and disciplinary action up to and including termination
  • Maintain strict confidentiality in all matters
  • Operate within the scope of the Health Information Portability and Accountability Act to safeguard the privacy of protected patient health information 
  • Enliven and support the mission, vision, and values of Wood River Health
  • Adhere to organizational policies and procedures and Wood River Health Compliance Program Standards
  • Performing other duties as assigned to meet business needs

SUPERVISORY RESPONSIBILITIES: 

  • Hire, train, and supervise employees within functional areas of responsibility. Evaluate performance and regularly provide feedback.

EDUCATION AND EXPERIENCE: 

  • Bachelor’s degree in business administration, healthcare administration, or a related discipline is preferred. Candidates with substantial relevant experience in lieu of a degree will also be considered.
  • At least 3 years of management experience, required
  • Knowledge of Patient Centered Medical Home, preferred
  • NextGen EMR experience, preferred
  • Excellent customer service skills
  • Experience in solving problems
  • Ability to effectively use Microsoft 365 Suite
  • Phreesia experience a plus
  • Cultural sensitivity necessary to work with a diverse patient and staff population

WORK ARRANGEMENT:

This position is fully onsite. 

The employee must be able and willing to work at both the Hope Valley and Westerly locations as business needs require. Work assignments may be scheduled at either site on a temporary, regular, or rotating basis.


Wood River Health is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by federal law. 

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