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Powerschool Support Jobs (NOW HIRING)

PowerSchool Group LLC

Product Manager

TX · Remote

From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all ...

PowerSchool

$117 - $146/hr

About PowerSchool At PowerSchool, we power education for students around the world. As the global leader in cloud-based K-12 software, we support the full education ecosystem--from the central office ...

PowerSchool

Software Engineer

Dallas, TX · On-site

$56.10 - $111.80/hr

About PowerSchool At PowerSchool, we power education for students around the world. As the global leader in cloud-based K-12 software, we support the full education ecosystem--from the central office ...

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How much do powerschool support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for powerschool support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is a PowerSchool Support specialist?

A PowerSchool Support specialist is a professional who provides technical assistance, troubleshooting, and user support for the PowerSchool student information system used by schools and districts. Their responsibilities include resolving software issues, assisting with data management, helping users understand system features, and ensuring smooth operation of the platform. They often work closely with teachers, administrators, and IT staff to ensure the system meets the educational institution’s needs. PowerSchool Support specialists may also conduct training sessions and contribute to software updates and customization.

What are the key skills and qualifications needed to thrive as a PowerSchool Support specialist?

To thrive as a Powerschool Support specialist, you need a solid understanding of student information systems, data management, and often a background in IT or education. Familiarity with Powerschool software, database querying (such as SQL), and troubleshooting tools is typically required, along with certifications like Powerschool Administrator may be preferred. Strong communication, patience, and problem-solving skills are vital for effectively assisting school staff and resolving user issues. These skills ensure accurate data handling, efficient system use, and reliable support for educational institutions relying on Powerschool.

What are some common challenges faced by PowerSchool Support professionals in a school district environment?

Powerschool Support professionals often encounter challenges such as troubleshooting complex data integration issues, managing user access for teachers and administrators, and ensuring timely updates during system rollouts. They must balance daily help desk requests with larger projects like training sessions or software upgrades. Collaboration with IT staff, educators, and district leadership is frequent, requiring strong communication skills and adaptability to evolving school processes and policies.

What is the difference between Powerschool Support vs Powerschool Administrator?

AspectPowerschool SupportPowerschool Administrator
CredentialsTypically requires technical certifications or training in Powerschool systemsRequires advanced knowledge of Powerschool, often with additional IT or education technology certifications
Work EnvironmentSupport roles often involve troubleshooting, customer service, and technical assistanceAdministrators manage system setup, user permissions, and data management within schools or districts
Employer & IndustrySchools, districts, and education technology providersSchool districts, educational institutions, and district IT departments
Search & Comparison IntentPeople compare Powerschool Support to similar support roles to understand technical assistancePeople compare Powerschool Support to administrators to distinguish between support and system management roles

In summary, Powerschool Support focuses on troubleshooting and assisting users with Powerschool systems, while Powerschool Administrators handle system configuration, user management, and data oversight. Both roles are essential in educational technology but differ in responsibilities and required expertise.

More about Powerschool Support jobs

What states have the most Powerschool Support jobs?

States with the most job openings for Powerschool Support jobs include:

What job categories do people searching Powerschool Support jobs look for?

The top searched job categories for Powerschool Support jobs are:

Powerschool Support jobs near you
Infographic showing various Powerschool Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

Staff Software Engineer - IC4 (SOFENG - Software Engineering)

PowerSchool Group LLC

Dallas, TX • On-site

$92K - $170K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Key responsibilities

  • Design, build, and deploy agentic AI workflows and products for customers.

  • Translate business problems into working AI systems, develop architectures, and implement prompt engineering, orchestration logic, API integrations, and data pipelines.

  • Provide technical guidance to a team of AI engineers and automation specialists, and support the scaling of AI engineering functions.

PowerSchool rating

9.1

Company rating: 9.1 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

26th of 247 rated software companies

Job description

Overview
At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all possible, and a career with us means you're joining a successful team committed to engaging, empowering, and improving the K-12 education experience everywhere.
Team Overview
Our Research & Development (R&D) team is the technical talent at the heart of our product suite, overseeing the product development lifecycle from concept to delivery. From engineering to quality assurance to data science, the R&D team ensures our customers seamlessly use our products and can depend on their consistency.
We are looking for a Lead AI Engineer to design, build, and deploy production-grade AI solutions, including agentic workflows, RAG applications, workflow automation, and enterprise integrations. This role combines hands-on engineering, technical leadership, and rapid delivery to help scale AI capabilities across the organization.
Responsibilities
Building & Shipping AI Products and Systems
  • Design and deploy agentic AI workflows and Products for customers
  • Build production-grade systems such as:Multi-agent workflows, Agentic Data workflow, RAG-based applications, Document intelligence and summarization pipelines and Workflow and process automation solutions
  • Use modern AI tools and frameworks including:Copilot, Codex, Claude Code, Gemini, NotebookLM and Strands, LangChain, LangGraph, LlamaIndex (or equivalents)
  • Rapidly prototype, validate, and deploy solutions in weeks, not months

Owning End-to-End Delivery
  • Translate business problems into working AI systems
  • Design lightweight architectures and iterate quickly
  • Develop and implement: Prompt engineering strategies, Orchestration logic, API integrations and data pipelines, Testing, validation, and monitoring frameworks
  • Partner directly with stakeholders to refine outputs and drive adoption

Driving High-Velocity Execution
  • Deliver continuous output with weekly or bi-weekly releases
  • Operate with minimal process and high accountability in a fast-paced environment

Contributing to Scalable AI Foundations
  • Build and maintain reusable AI assets, including prompt templates, agent design patterns, and integration utilities.
  • Contribute to lightweight standards and best practices for prompt engineering, agent development, evaluation and testing, and AI governance and responsible use.

Technical Leadership & Mentorship
  • Provide technical guidance to a small team of AI engineers and automation specialists.
  • Lead by example through hands-on technical contributions.
  • Support the evolution and scaling of the AI engineering function.

Qualifications
Minimum Qualifications
  • Bachelor's degree in Computer Science, Engineering, Data Science, or a related technical field
  • 6-10+ years of software engineering experience with recent hands-on work in AI/LLM systems
  • Proven experience building and deploying:
  • LLM-powered applications
  • Agentic workflows
  • Automation solutions in production environments
  • Deployment experience in Cloud - AWS, Azure
  • Strong hands-on experience with tools such as:
  • Codex, Claude Code, Gemini, NotebookLM (or similar AI-assisted development tools)
  • LangChain, LangGraph, LlamaIndex, or equivalent frameworks

Desired Experience with:
  • Software deployment
  • Data Engineeering
  • RAG architectures and vector databases
  • Workflow automation tools and enterprise integrations

Compensation & Benefits
Compensation & Benefits
PowerSchool offers the following benefits:
  • Comprehensive Insurance Coverage (including Medical, Dental, Vision, Pharmacy benefits, Life Insurance and AD&D)
  • Flexible Spending Accounts and Health Savings Accounts
  • Short-Term Disability and Long-Term Disability
  • Comprehensive 401(k) plan
  • Generous Parental Leave
  • Unrestricted paid time off (known as Discretionary Time Off - DTO)
  • Wellness Program, including ClassPass & Employee Assistance Program
  • Tuition Reimbursement
  • Optional Benefits: Pet Insurance, Identity Theft Protection, Student Debt Repayment Program and Prepaid Legal coverage

A reasonable estimate of the base compensation range for this position is $92,800 - $170,300 USD. This compensation range is specific to the United States and it incorporates many factors including but not limited to an applicant's skills and prior relevant experience and training; licensures, degrees, and certifications; internal equity; internal pay ranges; and market data/range parameters.
EEO Commitment
EEO Commitment
PowerSchool is committed to a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation regarding our recruiting process, please let us know by emailing accomodations@powerschool.com.

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