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Powerschool Support Jobs (NOW HIRING)

From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all ...

From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all ...

From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all ...

From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all ...

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Powerschool Support information

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How much do powerschool support jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for powerschool support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Powerschool Support specialist, and why are they important?

To thrive as a Powerschool Support specialist, you need a solid understanding of student information systems, data management, and often a background in IT or education. Familiarity with Powerschool software, database querying (such as SQL), and troubleshooting tools is typically required, along with certifications like Powerschool Administrator may be preferred. Strong communication, patience, and problem-solving skills are vital for effectively assisting school staff and resolving user issues. These skills ensure accurate data handling, efficient system use, and reliable support for educational institutions relying on Powerschool.

What are some common challenges faced by Powerschool Support professionals in a school district environment?

Powerschool Support professionals often encounter challenges such as troubleshooting complex data integration issues, managing user access for teachers and administrators, and ensuring timely updates during system rollouts. They must balance daily help desk requests with larger projects like training sessions or software upgrades. Collaboration with IT staff, educators, and district leadership is frequent, requiring strong communication skills and adaptability to evolving school processes and policies.

What is the difference between Powerschool Support vs Powerschool Administrator?

AspectPowerschool SupportPowerschool Administrator
CredentialsTypically requires technical certifications or training in Powerschool systemsRequires advanced knowledge of Powerschool, often with additional IT or education technology certifications
Work EnvironmentSupport roles often involve troubleshooting, customer service, and technical assistanceAdministrators manage system setup, user permissions, and data management within schools or districts
Employer & IndustrySchools, districts, and education technology providersSchool districts, educational institutions, and district IT departments
Search & Comparison IntentPeople compare Powerschool Support to similar support roles to understand technical assistancePeople compare Powerschool Support to administrators to distinguish between support and system management roles

In summary, Powerschool Support focuses on troubleshooting and assisting users with Powerschool systems, while Powerschool Administrators handle system configuration, user management, and data oversight. Both roles are essential in educational technology but differ in responsibilities and required expertise.

What is a PowerSchool Support specialist?

A PowerSchool Support specialist is a professional who provides technical assistance, troubleshooting, and user support for the PowerSchool student information system used by schools and districts. Their responsibilities include resolving software issues, assisting with data management, helping users understand system features, and ensuring smooth operation of the platform. They often work closely with teachers, administrators, and IT staff to ensure the system meets the educational institution’s needs. PowerSchool Support specialists may also conduct training sessions and contribute to software updates and customization.
More about Powerschool Support jobs
What states have the most Powerschool Support jobs? States with the most job openings for Powerschool Support jobs include:
What job categories do people searching Powerschool Support jobs look for? The top searched job categories for Powerschool Support jobs are:
Lead Software Engineer

$92K - $170K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago


PowerSchool rating

9.2

Company rating: 9.2 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

14th of 188 rated software companies


Job description

Overview

At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all possible, and a career with us means you're joining a successful team committed to engaging, empowering, and improving the K-12 education experience everywhere.

Team Overview

Our Research & Development (R&D) team is the technical talent at the heart of our product suite, overseeing the product development lifecycle from concept to delivery. From engineering to quality assurance to data science, the R&D team ensures our customers seamlessly use our products and can depend on their consistency.

ResponsibilitiesDescription
  • Lead architecture and design for a new multi-tenant reporting platform built on AWSserverless technologies.
  • Provide hands-on development using Python, TypeScript, SQL, and AWS services includingLambda, Step Functions, API Gateway and others.
  • Develop AI-driven pipelines that extract, translate, and validate business logic and reportparameter screens from the legacy platform.
  • Define coding standards, best practices, and development patterns across the engineeringteam.
  • Mentor senior and mid-level engineers; conduct design and code reviews.
  • Partner with Product, Data, QA, and Architecture teams to align technical and businessrequirements.
  • Design, develop, test, deploy, and support AI software components including Agent Orchestration, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc.
  • Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more.
  • Invent and introduce state-of-the-art LLM optimization techniques to improve the performance - scalability, cost, latency, throughput - of large scale production AI systems.
  • Ensure platform scalability, security, tenant isolation, and operational excellence.
QualificationsMinimum Qualifications
  • Extensive experience with AWS serverless architectures.
  • Expert-level proficiency in Python and TypeScript.
  • Strong SQL background; Snowflake experience is a plus.
  • Demonstrated experience building or integrating AI-driven systems (LLMs, embeddings, AIagents, transformation pipelines).
  • Solid experience with distributed systems, data pipelines, or modernizing legacy platforms.
  • Proven leadership in technical strategy and mentoring.
  • Experience designing or operating multi-tenant platforms.
  • Strong knowledge of ETL/ELT architecture patterns.
  • Prior experience with AI for code generation, metadata extraction, or workflow automation.
  • Strong documentation, communication, and stakeholder-management skills.
Preferred Qualifications
  • Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search, Agents and VectorDBs, Guardrails, Memory) using Python, Typescript, React
  • Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost
  • Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production
Compensation & Benefits Compensation & Benefits

PowerSchool offers the following benefits:

  • Comprehensive Insurance Coverage (including Medical, Dental, Vision, Pharmacy benefits, Life Insurance and AD&D)
  • Flexible Spending Accounts and Health Savings Accounts
  • Short-Term Disability and Long-Term Disability
  • Comprehensive 401(k) plan
  • Generous Parental Leave
  • Unrestricted paid time off (known as Discretionary Time Off - DTO)
  • Wellness Program, including ClassPass & Employee Assistance Program
  • Tuition Reimbursement
  • Optional Benefits: Pet Insurance, Identity Theft Protection, Student Debt Repayment Program and Prepaid Legal coverage

A reasonable estimate of the base compensation range for this position is $92,800 - $170,300 USD. This compensation range is specific to the United States and it incorporates many factors including but not limited to an applicant's skills and prior relevant experience and training; licensures, degrees, and certifications; internal equity; internal pay ranges; and market data/range parameters.

EEO Commitment EEO Commitment

PowerSchool is committed to a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation regarding our recruiting process, please let us know by emailing accomodations@powerschool.com.

Employment Type: FULL_TIME