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Powerschool Support Jobs (NOW HIRING)

Lead AI Engineer

Dallas, TX · On-site

$92K - $170K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all ...

Inside Sales Account Manager

Dallas, TX · On-site

$58K - $73K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all ...

New

Manager, Account Management

Dallas, TX

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all ...

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Powerschool Support information

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How much do powerschool support jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for powerschool support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a PowerSchool Support specialist?

To thrive as a Powerschool Support specialist, you need a solid understanding of student information systems, data management, and often a background in IT or education. Familiarity with Powerschool software, database querying (such as SQL), and troubleshooting tools is typically required, along with certifications like Powerschool Administrator may be preferred. Strong communication, patience, and problem-solving skills are vital for effectively assisting school staff and resolving user issues. These skills ensure accurate data handling, efficient system use, and reliable support for educational institutions relying on Powerschool.

What are some common challenges faced by PowerSchool Support professionals in a school district environment?

Powerschool Support professionals often encounter challenges such as troubleshooting complex data integration issues, managing user access for teachers and administrators, and ensuring timely updates during system rollouts. They must balance daily help desk requests with larger projects like training sessions or software upgrades. Collaboration with IT staff, educators, and district leadership is frequent, requiring strong communication skills and adaptability to evolving school processes and policies.

What is the difference between Powerschool Support vs Powerschool Administrator?

AspectPowerschool SupportPowerschool Administrator
CredentialsTypically requires technical certifications or training in Powerschool systemsRequires advanced knowledge of Powerschool, often with additional IT or education technology certifications
Work EnvironmentSupport roles often involve troubleshooting, customer service, and technical assistanceAdministrators manage system setup, user permissions, and data management within schools or districts
Employer & IndustrySchools, districts, and education technology providersSchool districts, educational institutions, and district IT departments
Search & Comparison IntentPeople compare Powerschool Support to similar support roles to understand technical assistancePeople compare Powerschool Support to administrators to distinguish between support and system management roles

In summary, Powerschool Support focuses on troubleshooting and assisting users with Powerschool systems, while Powerschool Administrators handle system configuration, user management, and data oversight. Both roles are essential in educational technology but differ in responsibilities and required expertise.

What is a PowerSchool Support specialist?

A PowerSchool Support specialist is a professional who provides technical assistance, troubleshooting, and user support for the PowerSchool student information system used by schools and districts. Their responsibilities include resolving software issues, assisting with data management, helping users understand system features, and ensuring smooth operation of the platform. They often work closely with teachers, administrators, and IT staff to ensure the system meets the educational institution’s needs. PowerSchool Support specialists may also conduct training sessions and contribute to software updates and customization.
More about Powerschool Support jobs

What states have the most Powerschool Support jobs?

States with the most job openings for Powerschool Support jobs include:

What job categories do people searching Powerschool Support jobs look for?

The top searched job categories for Powerschool Support jobs are:

Infographic showing various Powerschool Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

Senior Director, Product Management

PowerSchool Group LLC

Dallas, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago


PowerSchool rating

9.1

Company rating: 9.1 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

25th of 244 rated software companies


Job description

Overview

At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all possible, and a career with us means you're joining a successful team committed to engaging, empowering, and improving the K-12 education experience everywhere.

Team Overview

Our Product team leads the direction, coordination, output, quality, and enhancements to PowerSchool's product portfolio. This dynamic, multi-functional team ensures the effective rollout of new products across the platform, packages and positions products to appeal to consumers, and helps set the future direction and pace of innovation in our organization.

Job Purpose

The Senior Director of Product Management is responsible for guiding the overall roadmap for the Product portfolio of PowerSchool. The Senior Director is responsible to leading and managing the business analysis, roadmap development and guiding all product activities for the Product portfolio.

ResponsibilitiesDescription

The Product Management team is critical in full lifecycle product planning, delivery, and marketing with the end user in mind.

Your day-to-day job will consist of:

  • Lead the development and implementation of the roadmap.
  • Manage a team of product management professionals.
  • Assess needs and opportunities for products through research and feasibility analysis.
  • Manage, gather, and analyze competitive intelligence data for product lines.
  • Participate in product modification, support cost reduction, margin analysis, forecasting, product positioning and pricing strategies.
  • Ensure roadmap plans are aligned with portfolio vision, business objectives, market needs, and competitive environment.
  • Senior product expert positioned as a key resource with Clients, prospects and partners.
  • Work with Sales and Project Management to gather/document business requirements.
  • Lead the writing and curation of clear, detailed business requirements for product and project initiatives.
  • Work effectively within and across data operations and engineering teams to execute projects and roadmap items.
  • Assist in creating go to market strategies.
  • Stay abreast of changing industry regulations affecting product development.
QualificationsMinimum Qualifications
  • Minimum of 12+ years of relevant and related work experience.
  • Bachelor's degree or equivalent, or equivalent years of relevant work experience.
  • Travel occasionally, up to 15-20%, for key moments such as team summits, training, customer meetings, company events, etc., with increased frequency during peak periods based on business demands.
  • This position is subject to company on call policies which constitutes working hours outside of the normal workday as needed.
  • Experience managing and leading teams and managers.
Preferred Qualifications
  • Specialized knowledge
    • Minimum 5-8 years of management of other professionals (performance reviews/evaluations)
    • Minimum 5-7 year of product management experience with progressive growth in management and leadership responsibility
    • Understanding of K12 District needs for the classroom
    • Excellent written and verbal communication/presentation skills
    • Solid understanding of Software Development Lifecycle models
  • Skills
    • Strong leadership and management skills
    • Strong organizational skills
    • Exhibit intelligent decisiveness
    • Manage multiple projects/products simultaneously
    • Excellent customer-facing skills
  • Abilities
    • Manage and lead others effectively, growing the skill set and capabilities of the team holistically and for each individual contributor
    • Able to coach others
    • Able to cope with strict time management requirements
    • Able to work cohesively with a team and show leadership through influence, not power
    • Follow and complete directives in a timely manner
    • Excellent ability to listen for both what is and is not being said - seek to understand before being understood
    • Able to operate within a structured environment, but willing to foresee and/or solve problems when they arise
  •  
Compensation & Benefits Compensation & Benefits

PowerSchool offers the following benefits:

  • Comprehensive Insurance Coverage (including Medical, Dental, Vision, Pharmacy benefits, Life Insurance and AD&D)
  • Flexible Spending Accounts and Health Savings Accounts
  • Short-Term Disability and Long-Term Disability
  • Comprehensive 401(k) plan
  • Generous Parental Leave
  • Unrestricted paid time off (known as Discretionary Time Off - DTO)
  • Wellness Program, including ClassPass & Employee Assistance Program
  • Tuition Reimbursement
  • Optional Benefits: Pet Insurance, Identity Theft Protection, Student Debt Repayment Program and Prepaid Legal coverage

A reasonable estimate of the base compensation range for this position is $144,900 - $241,100 USD. This compensation range is specific to the United States and it incorporates many factors including but not limited to an applicant's skills and prior relevant experience and training; licensures, degrees, and certifications; internal equity; internal pay ranges; and market data/range parameters.

EEO Commitment EEO Commitment

PowerSchool is committed to a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation regarding our recruiting process, please let us know by emailing accomodations@powerschool.com.

Employment Type: OTHER

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