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Powerschool Support Jobs (NOW HIRING)

$150K - $207K/yr

From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all ...

From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K12 education. Our employees make it all ...

From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all ...

$65K - $102K/yr

From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all ...

$92K - $170K/yr

From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all ...

From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all ...

Job Title PowerSchool is a dedicated team of innovators guided by our shared purpose of powering ... Work closely with internal teams, including Sales, Support, Professional Services, and Product to ...

From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all ...

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Powerschool Support information

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How much do powerschool support jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for powerschool support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Powerschool Support specialist, and why are they important?

To thrive as a Powerschool Support specialist, you need a solid understanding of student information systems, data management, and often a background in IT or education. Familiarity with Powerschool software, database querying (such as SQL), and troubleshooting tools is typically required, along with certifications like Powerschool Administrator may be preferred. Strong communication, patience, and problem-solving skills are vital for effectively assisting school staff and resolving user issues. These skills ensure accurate data handling, efficient system use, and reliable support for educational institutions relying on Powerschool.

What are some common challenges faced by Powerschool Support professionals in a school district environment?

Powerschool Support professionals often encounter challenges such as troubleshooting complex data integration issues, managing user access for teachers and administrators, and ensuring timely updates during system rollouts. They must balance daily help desk requests with larger projects like training sessions or software upgrades. Collaboration with IT staff, educators, and district leadership is frequent, requiring strong communication skills and adaptability to evolving school processes and policies.

What is the difference between Powerschool Support vs Powerschool Administrator?

AspectPowerschool SupportPowerschool Administrator
CredentialsTypically requires technical certifications or training in Powerschool systemsRequires advanced knowledge of Powerschool, often with additional IT or education technology certifications
Work EnvironmentSupport roles often involve troubleshooting, customer service, and technical assistanceAdministrators manage system setup, user permissions, and data management within schools or districts
Employer & IndustrySchools, districts, and education technology providersSchool districts, educational institutions, and district IT departments
Search & Comparison IntentPeople compare Powerschool Support to similar support roles to understand technical assistancePeople compare Powerschool Support to administrators to distinguish between support and system management roles

In summary, Powerschool Support focuses on troubleshooting and assisting users with Powerschool systems, while Powerschool Administrators handle system configuration, user management, and data oversight. Both roles are essential in educational technology but differ in responsibilities and required expertise.

What is a PowerSchool Support specialist?

A PowerSchool Support specialist is a professional who provides technical assistance, troubleshooting, and user support for the PowerSchool student information system used by schools and districts. Their responsibilities include resolving software issues, assisting with data management, helping users understand system features, and ensuring smooth operation of the platform. They often work closely with teachers, administrators, and IT staff to ensure the system meets the educational institution’s needs. PowerSchool Support specialists may also conduct training sessions and contribute to software updates and customization.
What states have the most Powerschool Support jobs? States with the most job openings for Powerschool Support jobs include:
What job categories do people searching Powerschool Support jobs look for? The top searched job categories for Powerschool Support jobs are:
Sr Director, Product Strategy

$150K - $207K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago


PowerSchool rating

9.2

Company rating: 9.2 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

13th of 186 rated software companies


Job description

Overview

At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all possible, and a career with us means you're joining a successful team committed to engaging, empowering, and improving the K-12 education experience everywhere.

Team Overview

Our Product team leads the direction, coordination, output, quality, and enhancements to PowerSchool's product portfolio. This dynamic, multi-functional team ensures the effective rollout of new products across the platform, packages and positions products to appeal to consumers, and helps set the future direction and pace of innovation in our organization.

ResponsibilitiesThe Senior Director, Product Strategy is a senior leader within PowerSchool's Product Management organization, responsible for defining and driving go-to-market strategy, product positioning, and cross-functional initiatives for key product lines. This role sits at the intersection of product, sales, marketing, and professional services - bringing cohesion to how PowerSchool's products are packaged, priced, and delivered to market.Key ResponsibilitiesProduct Strategy & Vision
  • Define and own the multi-year product strategy for analytics product lines 
  • Lead SKU rationalization, product composition, and pricing initiatives across the portfolio
  • Develop and maintain product roadmap with clear prioritization and stakeholder sign-off
  • Conduct competitive analysis and build cross-block (X-block) positioning against key competitors 
Go-To-Market Execution
  • Lead GTM planning including launch strategy, sales enablement, and market entry for new states and international markets
  • Build and maintain sales tools including pitch decks, digital sales rooms, and decision trees
  • Partner with Sales, Marketing, and Solution Consulting teams to drive pipeline growth and conversion
  • Analyze GovSpend data, expiring contracts, and closed-lost opportunities to identify growth targets
Cross-Functional Leadership
  • Lead and facilitate Senior Leadership Team (SLT) meetings, setting agenda, tracking action items, and driving accountability
  • Collaborate with Professional Services on implementation scoping, customer onboarding, and deployment SOPs
  • Partner with Support and Technical teams to improve customer post-sale experience and adoption
  • Coordinate international channel partner strategy and engagement 
Data & Analysis
  • Run quantitative analyses on customer performance, attrition, and expansions
  • Build and maintain Excel models to support business cases and strategic recommendations
  • Develop acquisition target lists and pipeline reports to inform sales strategy
Stakeholder Communication
  • Present strategic updates and critical initiative reviews to executive leadership team 
  • Produce clear, concise documentation including transition plans, strategy decks, and roadmap materials
  • Serve as a key connector between product, sales, and services leadership
QualificationsQualifications
  • 10+ years of experience in product management, product strategy, or a related field
  • Proven track record leading cross-functional go-to-market initiatives for B2B SaaS products
  • Strong analytical skills with experience in data modeling, pipeline analysis, and competitive research
  • Experience working with K-12 education technology or public sector software is a plus
  • Exceptional communication and executive presentation skills
  • Ability to manage multiple high-priority workstreams simultaneously
  • Bachelor's degree required; MBA or advanced degree preferred
Preferred Experience
  • Familiarity with Student Information Systems (SIS) or EdTech product ecosystems
  • Experience with Business Intelligence tools and other advanced analytics applications a plus
  • Experience with international market expansion or channel partner programs
  • Proficiency with tools such as Salesforce, Atlassian (Jira/Confluence), and Microsoft Office/SharePoint
Compensation & BenefitsCompensation & Benefits

PowerSchool offers the following benefits:

  • Comprehensive Insurance Coverage (including Medical, Dental, Vision, Pharmacy benefits, Life Insurance and AD&D)
  • Flexible Spending Accounts and Health Savings Accounts
  • Short-Term Disability and Long-Term Disability
  • Comprehensive 401(k) plan
  • Generous Parental Leave
  • Unrestricted paid time off (known as Discretionary Time Off - DTO)
  • Wellness Program, including ClassPass & Employee Assistance Program
  • Tuition Reimbursement
  • Optional Benefits: Pet Insurance, Identity Theft Protection, Student Debt Repayment Program and Prepaid Legal coverage

A reasonable estimate of the base compensation range for this position is $150,700 - $207,200 USD. This compensation range is specific to the United States and it incorporates many factors including but not limited to an applicant's skills and prior relevant experience and training; licensures, degrees, and certifications; internal equity; internal pay ranges; and market data/range parameters.

EEO CommitmentEEO Commitment

PowerSchool is committed to a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation regarding our recruiting process, please let us know by emailing accomodations@powerschool.com.

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Employment Type: FULL_TIME