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$12

$18

$47

How much do pottery barn store jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for pottery barn store in the United States is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $16.35 per hour, depending on experience, location, and employer.

What is the difference between Pottery Barn Store vs Retail Sales Associate?

AspectPottery Barn StoreRetail Sales Associate
Required CredentialsHigh school diploma; customer service experienceHigh school diploma; sales experience preferred
Work EnvironmentRetail store, customer-facing, team-orientedRetail store, customer interaction, sales-driven
Employer & IndustryPottery Barn, home furnishings retailVarious retail sectors, including home goods

The Pottery Barn Store and Retail Sales Associate roles both involve customer service in retail environments, often requiring similar credentials and working in store settings. While the Pottery Barn Store position is specific to the home furnishings industry, Retail Sales Associates work across various retail sectors. Both roles focus on sales, customer interaction, and teamwork, making them closely related but distinct in industry specialization.

What are the key skills and qualifications needed to thrive as a Pottery Barn store associate?

To thrive as a Pottery Barn Store Associate, you need strong customer service skills, a basic understanding of retail operations, and preferably prior experience in sales or home furnishings. Familiarity with point-of-sale (POS) systems, inventory management software, and visual merchandising tools is often required. Excellent communication, attention to detail, and a collaborative attitude help associates build rapport with customers and work effectively with team members. These skills ensure a positive shopping experience, efficient store operations, and successful sales performance.

What does a typical day look like for a sales associate at a Pottery Barn store?

A typical day for a sales associate at Pottery Barn involves assisting customers with product selection, providing design advice, restocking shelves, and maintaining store displays to ensure an inviting shopping experience. Team members often collaborate to manage inventory, set up seasonal displays, and handle customer transactions at the register. The role also includes answering product questions and resolving customer concerns, making strong communication and teamwork skills essential. Sales associates may also participate in store meetings and training sessions to stay updated on product knowledge and company policies.

What is the Pottery Barn Store hiring process?

The hiring process for a Pottery Barn Store typically involves submitting an online application, participating in an interview, and completing any required background checks. Candidates may also be assessed on customer service skills and retail experience, with some positions requiring availability during evenings and weekends.

What is a Pottery Barn store?

A Pottery Barn store is a retail location that sells home furnishings, decor, and accessories. Known for its classic and stylish designs, Pottery Barn offers products for the living room, bedroom, dining room, and more. The stores provide customers with the opportunity to see and feel products in person, receive design advice, and shop a wide selection of furniture, lighting, rugs, bedding, and decorative accents. Pottery Barn is part of Williams-Sonoma, Inc. and operates stores across the United States and internationally.
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Pottery Barn Store jobs near you
Infographic showing various Pottery Barn Store job openings in the United States as of August 2026, with employment types broken down into 64% Full Time, 34% Part Time, 1% Temporary, and 1% Contract. Highlights an 100% Physical job distribution, with an average salary of $38,000 per year, or $18.3 per hour.

Director, Merchandising: Decorative Accessories - Pottery Barn

Pottery Barn

San Francisco, CA • On-site

Full-time

Re-posted 3 days ago

Job description

Job Summary:
Pottery Barn is a leading specialty retailer of high-quality home products, and they are seeking a Director of Merchandising for their Decorative Accessories division. This role is responsible for developing multi-year merchandising strategies, managing product opportunities, and leading a team to maximize brand growth and profitability.
Responsibilities:
• Identify the long-term strategic direction for multiple departments. Communicate the vision and inspire team to develop business plans and identify new opportunities.
• Implement tactical plans derived from strategy by working with across functional areas.
• Review category strategies for the division to ensure current trends are capitalized upon throughout the departments.
• For the divisions, review and approve: Strategic plans to explore new business opportunities, product mix to ensure all collections have a cohesive look and meets standards, final samples, financial strategy, purchase plans, annual and seasonal financial plans to maximize sales and profits, and seasonal assortment plans (line lists) to ensure product is appropriate for the brand.
• Lead and facilitate divisional meetings across functions and channels. Manage information flow cross functionally (Inventory Management, eComm, Marketing, Sourcing, Visual Merchandising) and across channels to maximize sales and profits.
• Work closely with visual merchandising to plan floor layouts, store execution and management strategy.
• Collaborate with the eComm and marketing teams to execute site optimizations, best in class visual execution, and strategies to deliver the best foot forward on the website and social to drive growth and new customer acquisition.
• Review markdown strategies and lead strategic promotional plans.
• Lead and facilitate divisional meetings across functions and distribution channels.
• Present concepts to CEO, President, SVP, Store Management and merchandising functions. Collaborate and seek feedback on ideas and products.
• Regularly shop competitors to keep abreast of trends.
• Travel overseas to review production, identify emerging themes and new inspirations.
• Lead and participate in key company strategic initiatives and steering committees.
• Lead personalization and monogram process and task force across the brand.
• Management:
• Manage a team of +10 across the various levels of merchandising providing direction and clarity on business objectives.
• Mentor, educate and develop staff to ensure they are growing and developing.
• Develop staffing and succession plans. Interview candidates and approve division’s final candidates.
• Determine workload for staff; recommend effective processes and procedures to improve workflow and results.
• Provide direction and clarify objectives. Evaluate and appraise performance.
Qualifications:
Required:
• 10 -15 years prior experience in merchandise buying. Experience in a vertical brand and the home sector preferred.
• Undergraduate degree in a related field of study, or equivalent experience required.
• 2+ years people management experience.
• Experience developing and presenting strategies, reviewing OTB, and leading teams.
• Strong systems skills.
• Possesses strong business and operational senses; able to balance and address conflicting needs and timelines of multiple stakeholders.
• Excellent team player with an eagerness to take on stretch and expanded projects.
• Exceptional communicator who leads and contributes to discussions.
• Strong problem solving and interpersonal skills.
• Ability to manage multiple projects in a fast paced, deadline driven environment.
• Proven success leading and inspiring a team.
Company:
Pottery Barn focuses on customer service while creating products with innovative designs. Founded in 1948, the company is headquartered in San Francisco, USA, with a team of 10001+ employees. The company is currently Late Stage.

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