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Postal Service Associate Jobs (NOW HIRING)

UPS Store #3230

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Customer Service Associate

Ephrata, PA · On-site

$12 - $14/hr

The Retail Sales Associate delivers world-class customer service to all retail customers by ... Our centers offer a variety of shipping, freight, postal, digital online printing, document, and ...

UPS Store #3230

Be Seen First

Customer Service Associate

Ephrata, PA · On-site

$12 - $14/hr

The Retail Sales Associate delivers world-class customer service to all retail customers by ... Our centers offer a variety of shipping, freight, postal, digital online printing, document, and ...

rockler

Customer Service Associate

Hamel, MN · On-site

$15.50 - $21.50/hr

... Associate I involves the precise management of customer orders, inquiries, and concerns across ... Overseeing the processing of orders received via telephone, email, postal mail, and facsimile, in ...

The Ups Store #5628

Associate

Spartanburg, SC · On-site

$13 - $17/hr

The UPS Store FULL- TIME & PART- TIME associate (Days, Afternoons & Weekends) PAY: $13-17 EDUCATION ... Services could be Amazon returns, printing, copying, scanning, faxing, happy returns, postal items ...

Rockler

Customer Service Associate

Hamel, MN · On-site

$15.50 - $21.50/hr

... Associate I involves the precise management of customer orders, inquiries, and concerns across ... Overseeing the processing of orders received via telephone, email, postal mail, and facsimile, in ...

Rockler

Customer Service Associate

Medina, MN · On-site

$19/hr

... Associate I involves the precise management of customer orders, inquiries, and concerns across ... Overseeing the processing of orders received via telephone, email, postal mail, and facsimile, in ...

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Postal Service Associate information

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$9

$19

$31

How much do postal service associate jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for postal service associate in the United States is $19.01, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $20.19 per hour, depending on experience, location, and employer.

What is a postal service associate?

Postal Service Associates are employees who work for postal organizations, such as the United States Postal Service (USPS). Their responsibilities include sorting and distributing mail, selling postage and shipping supplies, assisting customers with mail and package inquiries, and processing outgoing and incoming deliveries. They often work at the front counter in post offices, ensuring that customers receive efficient and accurate mail services. Postal Service Associates must also follow postal regulations and handle transactions securely. This role requires attention to detail, good customer service skills, and the ability to stand for extended periods.

What are the key skills and qualifications needed to thrive as a postal service associate?

To thrive as a Postal Service Associate, you need strong organizational skills, attention to detail, and customer service abilities, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, mail sorting equipment, and postal regulations is crucial. Excellent communication, problem-solving, and time management skills help associates efficiently handle customer inquiries and high volumes of mail. These competencies ensure accurate processing, excellent service, and smooth daily operations in a fast-paced postal environment.

What are some common challenges postal service associates face during peak mailing seasons, and how can they prepare for them?

During peak mailing seasons like holidays or tax time, Postal Service Associates often experience a significant increase in workload, longer customer lines, and tighter deadlines for processing mail and packages. To prepare, associates should focus on time management, familiarize themselves with updated postal policies, and practice effective communication with both customers and team members. Staying organized and maintaining a positive attitude can help manage stress and ensure efficient service during these busy periods.

What is the difference between Postal Service Associate vs Mail Carrier?

AspectPostal Service AssociateMail Carrier
Primary RoleAssists with sorting, handling, and customer service at postal facilitiesDelivers mail and packages directly to customers' addresses
Work EnvironmentPost offices, sorting facilitiesOn the road, residential and business addresses
Required CredentialsHigh school diploma, background check, sometimes postal trainingHigh school diploma, valid driver's license, background check

While both roles are part of the postal industry, Postal Service Associates primarily work within postal facilities assisting with sorting and customer service, whereas Mail Carriers focus on delivering mail directly to customers' homes and businesses. Both positions require similar credentials and are essential to postal operations, but their daily tasks and work environments differ significantly.

What cities are hiring for Postal Service Associate jobs?

Cities with the most Postal Service Associate job openings:

What are the most commonly searched types of Postal Service jobs?

The most popular types of Postal Service jobs are:

What states have the most Postal Service Associate jobs?

States with the most job openings for Postal Service Associate jobs include:

What are popular job titles related to Postal Service Associate jobs?

For Postal Service Associate jobs, the most frequently searched job titles are:

Infographic showing various Postal Service Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,549 per year, or $19 per hour.

Customer Service Associate

Ephrata, PA • On-site

UPS Store #3230
See more jobs at UPS Store #3230external

$12 - $14/hr

Full-time

Posted 4 days ago

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Job description

This is for the UPS Store in Ephrata, PA.
Family-oriented, Small business LOOKING for Full-Time/Part-Time Retail Sales Associate

The ideal candidate has previous retail experience and computer skills.

Job Description:

The Retail Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

• Delivers outstanding customer service to walk-in customers and telephone inquiries

• Continuously practices good listening skills with customers, UPS Store team members, and leadership • Takes ownership of the customer's shipping needs and offers viable solutions

• Takes action to learn all product and service offerings, alternative solutions, and industry trends

• Operates all equipment, software, and devices expertly and is willing to teach others

• Maintains a clean, organized, and safe working environment

• Performs other duties as assigned

Staff MUST be available to work some Saturdays
Hours of Operation: Monday – Friday 8:00 am to 6:30 pm; Saturdays 8:30 am- 2:00 pm.
APPROX. 25-35 HOURS PER WEEK TO START

Salary

$12 an hour; depends on experience
Review after 30 days with possible pay increase

Qualifications

Driver's License (Preferred)
High school or equivalent (Preferred)
Must be able to type accurately
Retail/customer service experience
Computer skills, including Microsoft Office
Strong verbal and written communication skills, including spelling and math
Prompt, reliable, and responsible
Able to lift 40+ pounds
Direct Deposit Required - Pay is on a bi-weekly basis (Fridays)
Job Types: Full-time, Part-time

Company Description

THE UPS STORE, INC. together comprise approximately 4,800 independently owned locations in the U.S., Puerto Rico, and Canada, providing convenient and value-added business services to the small-office/home-office market, corporate "road warriors," and consumers. Our centers offer a variety of shipping, freight, postal, digital online printing, document, and business services through convenient locations and world-class service.

The strength of THE UPS STORE, INC. comes, in part, from the talented and dedicated associates that lead and operate each retail location. We endeavor to be the best in every aspect of business by promoting a culture of trust, teamwork, accountability, high expectations, and open communication.

Benefits

Company Discounts
Casual and creative work environment
Flexible Work Hours
Uniform shirts are provided. The staff member would be responsible for required work pants and closed-toe shoes/sneakers.