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Postal Service Associate Jobs in New York (NOW HIRING)

The United States Postal Inspection Service , or the Postal Inspectors, is the federal law ... High school diploma or equivalent required; associate or bachelor's in a related field preferred ...

Facilities Associate

Manhattan, NY · On-site

$18.50 - $25.25/hr

Postal, and interdepartmental) to appropriate recipients and departments. • Make timely ... Prepare and process outbound courier shipments using computer or service provider's equipment. • ...

Facilities Associate

Manhattan, NY · On-site

$18.50 - $25.25/hr

Postal, and interdepartmental) to appropriate recipients and departments. • Make timely ... Prepare and process outbound courier shipments using computer or service provider's equipment. • ...

... service firms, and institutions of higher education. TMG is looking for highly motivated ... Postal, and interdepartmental) to appropriate recipients and departments.Make timely collection of ...

Office Services Associate

Newark, NJ · On-site

$16.75 - $21/hr

... service firms, and institutions of higher education. TMG is looking for highly motivated ... S. Postal, and interdepartmental) to appropriate recipients and departments. * Make timely ...

Assistant Manager

Inwood, NY · On-site

$19.50 - $21/hr (+ commission)

Motivating, training and developing new center associates * Following up with claims, vendor, and ... and postal services has excellent opportunities for full time team members in a fast-paced ...

Assistant Manager

Inwood, NY · On-site

$19.50 - $21/hr (+ commission)

Motivating, training and developing new center associates * Following up with claims, vendor, and ... and postal services has excellent opportunities for full time team members in a fast-paced ...

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Postal Service Associate information

What is a postal service associate?

Postal Service Associates are employees who work for postal organizations, such as the United States Postal Service (USPS). Their responsibilities include sorting and distributing mail, selling postage and shipping supplies, assisting customers with mail and package inquiries, and processing outgoing and incoming deliveries. They often work at the front counter in post offices, ensuring that customers receive efficient and accurate mail services. Postal Service Associates must also follow postal regulations and handle transactions securely. This role requires attention to detail, good customer service skills, and the ability to stand for extended periods.

What are the key skills and qualifications needed to thrive as a postal service associate?

To thrive as a Postal Service Associate, you need strong organizational skills, attention to detail, and customer service abilities, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, mail sorting equipment, and postal regulations is crucial. Excellent communication, problem-solving, and time management skills help associates efficiently handle customer inquiries and high volumes of mail. These competencies ensure accurate processing, excellent service, and smooth daily operations in a fast-paced postal environment.

What are some common challenges postal service associates face during peak mailing seasons, and how can they prepare for them?

During peak mailing seasons like holidays or tax time, Postal Service Associates often experience a significant increase in workload, longer customer lines, and tighter deadlines for processing mail and packages. To prepare, associates should focus on time management, familiarize themselves with updated postal policies, and practice effective communication with both customers and team members. Staying organized and maintaining a positive attitude can help manage stress and ensure efficient service during these busy periods.

What is the difference between Postal Service Associate vs Mail Carrier?

AspectPostal Service AssociateMail Carrier
Primary RoleAssists with sorting, handling, and customer service at postal facilitiesDelivers mail and packages directly to customers' addresses
Work EnvironmentPost offices, sorting facilitiesOn the road, residential and business addresses
Required CredentialsHigh school diploma, background check, sometimes postal trainingHigh school diploma, valid driver's license, background check

While both roles are part of the postal industry, Postal Service Associates primarily work within postal facilities assisting with sorting and customer service, whereas Mail Carriers focus on delivering mail directly to customers' homes and businesses. Both positions require similar credentials and are essential to postal operations, but their daily tasks and work environments differ significantly.

What cities in New York are hiring for Postal Service Associate jobs?

Cities in New York with the most Postal Service Associate job openings:

Infographic showing various Postal Service Associate job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Office Service Associate (Floater)

Manhattan, NY • On-site

$18 - $20/hr

Full-time

Re-posted 10 days ago


The Millennium Group rating

6.6

Company rating: 6.6 out of 10

Based on 7 frontline employees who took The Breakroom Quiz


Job description

Now is a great time to join our growing company! The Millennium Group (TMG) is an award winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.Responsibilities:Customer Service & Reception: Ensure the customer service area is always staffed and functional. Provide reception coverage and handle client interactionsMailroom & Office Support: Assist in all mailroom functions, including sorting, distributing, and handling mail.Support various office services like copy requests and work tickets during coverage or lunch breaks.Backup for staff: Act as a backup for all office staff functions when needed, offering flexibility in adapting to changes in duties or coverage.Maintains records and filesMust have good working knowledge of postal regulationsMust have good working knowledge of computer basicsPerform work in a backup capacity to all staff functionsProvide problem resolutionMay deal with difficult or irate customer periodicallyEnsures equipment is in good working order, equipment maintenanceInterfaces with the client contact when requiredKeeps manager informed of operational efficiencies and potential problemsMay be required to work overtime periodicallyAble to set prioritiesMust be flexible to adapt to changesMust demonstrate leadership qualitiesCover locations in the New York Metropolitan and/or Tri-State AreasAbility to travel to and provide support to all assigned work locationsSpecial Skills/RequirementsHigh School diploma or GED equivalent required.Ability to lift up to 50 lbs.1 to 2 year experience in a mail room or experience at FedEx and/or UPS.Proficiency in MS-Office: Word, Excel, Outlook, and Power Point.Ability to appropriately handle confidential and highly sensitive material.
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