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Postal Operations Specialist Jobs (NOW HIRING)

Wellmark, Inc.

Logistics Specialist

Des Moines, IA · On-site

$12/hr

You will utilize your understanding of postal regulations and shipping knowledge to process and ... Support Dock Operations with purchase order receiving functions, such as identifying packages that ...

Wellmark, Inc.

Logistics Specialist

Des Moines, IA · On-site

You will utilize your understanding of postal regulations and shipping knowledge to process and ... Support Dock Operations with purchase order receiving functions, such as identifying packages that ...

Wellmark, Inc.

Logistics Specialist

Des Moines, IA · On-site

You will utilize your understanding of postal regulations and shipping knowledge to process and ... Support Dock Operations with purchase order receiving functions, such as identifying packages that ...

MIDSTATES INC

Fulfillment Specialist

Aberdeen, SD · On-site

This is accomplished through effective operation techniques, efficient management of time and ... Coordinate delivery of shipment with the Fulfillment Manager and Postal Team * Maintain ...

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Postal Operations Specialist information

See salary details

$30.5K

$68.4K

$111K

How much do postal operations specialist jobs pay per year?

As of Aug 17, 2026, the average yearly pay for postal operations specialist in the United States is $68,426.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $81,500.00 per year, depending on experience, location, and employer.

What is the difference between Postal Operations Specialist vs Postal Clerk?

AspectPostal Operations SpecialistPostal Clerk
Required CredentialsHigh school diploma or equivalent; some roles may require specialized trainingHigh school diploma or equivalent
Work EnvironmentPost offices, sorting facilities, administrative settingsPost offices, retail counters, customer service areas
Employer & Industry UsageU.S. Postal Service, mail processing centersU.S. Postal Service, retail locations
Common Search & ComparisonYesYes

While both roles work within the postal service industry, Postal Operations Specialists focus on managing mail processing, logistics, and operational procedures, often in processing centers. Postal Clerks primarily handle customer service, retail transactions, and mail distribution at local post offices. Understanding these differences helps job seekers identify the right position based on their skills and career goals.

What is a postal operations specialist?

Postal Operations Specialists are professionals who oversee and coordinate the daily operations of postal facilities. They ensure that mail and packages are processed, sorted, and delivered efficiently while maintaining compliance with postal regulations and safety standards. Their duties may include supervising staff, managing logistics, optimizing workflow, and resolving customer service issues. They play a key role in maintaining the reliability and efficiency of postal services.

What are some common challenges faced by postal operations specialists, and how can they effectively address them?

Postal Operations Specialists often encounter challenges such as managing high mail volumes during peak seasons, ensuring compliance with postal regulations, and optimizing workflow efficiency. To address these, specialists need strong organizational and problem-solving skills, as well as the ability to adapt quickly to changing priorities. Collaborating closely with team members, staying updated on regulatory changes, and leveraging technology for process improvements can help mitigate these challenges and maintain smooth postal operations.

What are the key skills and qualifications needed to thrive as a postal operations specialist?

To thrive as a Postal Operations Specialist, you need strong organizational skills, attention to detail, and a foundational knowledge of postal regulations, often supported by a high school diploma or equivalent. Familiarity with mail processing equipment, tracking systems, and relevant software such as USPS Point-of-Sale (POS) and delivery management tools is typically required. Strong communication, problem-solving abilities, and customer service orientation help you interact effectively with both colleagues and the public. These skills and qualities are essential to ensure efficient mail handling, regulatory compliance, and high levels of customer satisfaction in a fast-paced environment.
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What job categories do people searching Postal Operations Specialist jobs look for?

The top searched job categories for Postal Operations Specialist jobs are:

Postal Operations Specialist jobs near you
Infographic showing various Postal Operations Specialist job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $68,426 per year, or $32.9 per hour.

Courier & Operations Support Specialist

Ascend Bank

Wallingford, CT • On-site

$51K - $69K/yr

Full-time

Re-posted 29 days ago

Job description

POSITION DESCRIPTION:

The Courier & Operations Support Specialist is responsible for the secure and timely transport of mail, documents, supplies, and branding materials between branch locations, corporate offices, external vendors and mail delivery channels including, but not limited to, USPS, UPS and FedEx.

The courier ensures efficient daily delivery operations, while maintaining a high standard of organization, communication and reliability and leveraging technology to manage ticketing and fulfillment requests. A company vehicle is provided for all work-related travel. The ideal candidate is dependable, detail-oriented and comfortable working independently in a fast-paced, service-oriented environment.

GENERAL DESCRIPTION OF DUTIES:

KEY RESPONSIBILITIES:

  • Safely and efficiently transport interoffice mail, documents, supplies and branding materials between branches, headquarters, external mail services, vendors and other designated locations; Collect and deliver daily postal mail to and from the USPS/Fed Ex/UPS
  • Organize daily delivery routes to ensure timely service
  • Ensure secure handling and confidentiality of all materials in transit, including sensitive or confidential documents
  • Communicate effectively with internal departments to coordinate delivery schedules and respond to service requests, using Jira as a ticketing and fulfillment platform
  • Perform basic inventory checks; place requests, distribute and restock office supplies and consumables across all locations, tracking inventory as needed
  • Support marketing initiatives by transporting signage, promotional materials and other assets as needed
  • Organize, sort, and distribute daily incoming mail
  • Organize and prepare outgoing mail for delivery (mail machine, certified letters, FedEx/UPS overnight mail)
  • Scan and process client deposits received by mail
  • Process client service events that relate to printing and mailing documentation
  • Update insufficient address information in the system core when there is returned mail
  • Operate the company-provided vehicle in a safe, lawful, and courteous manner
  • Maintain cleanliness and report maintenance needs of the assigned company vehicle
  • Maintain accurate records of delivery activity and vehicle mileage as required
  • Support other Facilities or Operations tasks as assigned
  • Adapt schedule to accommodate bank holidays, special projects and urgent delivery needs

WORKING CONDITIONS:

  • Daily work-related travel using a company-provided vehicle
  • Regular lifting, bending, walking, and carrying of items
  • Primarily independent, with routine check-ins and coordination with the Operations team
  • Indoor and outdoor work environments, including office buildings, vendor sites and mail facilities
  • Flexibility required to support alternate days due to holidays or special projects

WORK SCHEDULE: Full-time, approximately 37.5 hours per week (e.g., 37.5 hours/week), daily mail and other duties Monday-Friday, courier service on Tuesday and Thursday (5–6-hour round trip), with flexibility to support alternate days/times as needed for holidays, special projects or events.

DIGITAL LITERACY:

The ability to use data, information, and communication technologies to find, evaluate, create, and communicate information, requiring both cognitive and technical skills.

  • Information, data, and content
  • Teaching, learning, and self-development
  • Communication, collaboration, and participation
  • Digital identity, safety, and security
  • Technical proficiency with all bank products
  • Awareness and interest in new technology
  • Creation, innovation, and research

QUALIFICATIONS:

  • Valid driver’s license and clean driving record (required)
  • High school diploma or equivalent
  • Ability to lift and carry items up to 40 pounds
  • Strong time management, reliability, and attention to detail
  • Excellent communication and interpersonal skills
  • Self-motivated and able to work independently with minimal supervision
  • Familiarity with local roads and routes preferred
  • Comfortable using technology platforms (e.g., Jira, mobile apps) for task tracking and communication

EDUCATION REQUIRED: A high school education or GED

LEADERSHIP PHILOSOPHY:

  • Empower & Support: Prioritize employees' growth by providing resources, mentorship, and opportunities for success.
  • Lead with Integrity: Foster a culture of trust, transparency, and ethical decision-making.
  • Encourage Collaboration: Fostering an environment that leverages collaboration, innovation, and accountability to achieve strategic goals

*Compensation: Compensation is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to, business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

Ascend Bank is an equal opportunity employer and offers equal opportunity to all applicants for all positions without regard to race, color, religion, national origin, age, disability, and veteran status.

Applicants requiring reasonable accommodation in the application process should notify Human Resources.

Ascend Bank participates in E-Verify.

EOE/AA/M/F/D/V