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Postal Affairs Manager

Hanover, PA · On-site

$60K - $80K/yr

POSTAL AFFAIRS MANAGER Sheridan $60,000 - $80,000/year based on experience Sheridan is a leader in print manufacturing. We produce high-quality printed materials for publishers and organizations ...

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How much do postal affairs jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for postal affairs in the United States is $39.57, according to ZipRecruiter salary data. Most workers in this role earn between $31.73 and $46.88 per hour, depending on experience, location, and employer.

What is postal affairs?

Postal Affairs typically refers to the management and regulation of mail services and postal operations. Professionals working in Postal Affairs handle policies, compliance, logistics, and relationships related to national and international mail delivery. They may work for government agencies, postal services, or organizations that rely heavily on mail distribution. Their responsibilities often include ensuring efficient mail flow, interpreting postal regulations, and optimizing mailing costs. This field requires strong organizational and regulatory knowledge, as well as an understanding of postal industry trends.

What are the key skills and qualifications needed to thrive in postal affairs, and why are they important?

To thrive in Postal Affairs, you need a strong understanding of postal regulations, mail distribution processes, and compliance standards, usually backed by experience in mailroom operations or postal services. Familiarity with mail tracking systems, postal software, and knowledge of USPS or international postal guidelines are typically required. Attention to detail, organizational skills, and effective communication are crucial soft skills for managing mail flow and collaborating with stakeholders. These capabilities ensure timely and accurate mail delivery, regulatory compliance, and efficient postal operations.

What are the typical challenges faced by professionals in postal affairs and how can they be effectively managed?

Professionals in Postal Affairs often encounter challenges such as navigating complex postal regulations, ensuring timely mail delivery, and maintaining strong relationships with postal service providers. Keeping up with frequent changes in postal rates and compliance requirements can also be demanding. Effective management of these challenges involves staying updated on industry regulations, leveraging technology for tracking and reporting, and fostering open communication with both internal teams and external postal partners to quickly resolve any issues that arise.

What is the difference between Postal Affairs vs Postal Clerks?

AspectPostal AffairsPostal Clerks
Required CredentialsHigh school diploma or equivalent; some roles may require specialized trainingHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentPost offices, government facilities, administrative officesPost offices, retail counters, sorting facilities
Employer & Industry UsageGovernment postal services, national postal agenciesPost offices, courier companies, postal service providers
Common Search & Comparison IntentUnderstanding roles related to postal administration and managementCustomer service, mail handling, retail postal services

Postal Affairs typically involves administrative, managerial, or policy-related roles within postal services, focusing on overseeing operations and regulations. Postal Clerks are frontline employees responsible for sorting, selling postal products, and assisting customers. While both roles are within the postal industry, Postal Affairs is more administrative, whereas Postal Clerks are customer-facing and operational.

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What cities are hiring for Postal Affairs jobs?

Cities with the most Postal Affairs job openings:

What states have the most Postal Affairs jobs?

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What job categories do people searching Postal Affairs jobs look for?

The top searched job categories for Postal Affairs jobs are:

Postal Affairs jobs near you
Infographic showing various Postal Affairs job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $82,307 per year, or $39.6 per hour.

Postal Affairs Manager

TSG - The Sheridan Group

Emmitsburg, MD • On-site

$60K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

POSTAL AFFAIRS MANAGER
Sheridan

$60,000 - $80,000/year based on experience

Sheridan is a leader in print manufacturing. We produce high-quality printed materials for publishers and organizations nationwide – and we invest in people who make it happen. At Sheridan, your work doesn’t disappear into a spreadsheet, you contribute to the creation of books, catalogs, and other printed materials that people use every day.

About the Role

Serve as the site’s primary resource for USPS postal compliance and mailing best practices to ensure customers receive accurate, cost-effective, and timely mailing solutions.

 

What You’ll Do

  • Serve as the site’s subject matter expert on USPS regulations, ensuring customer mailings meet compliance requirements and maximize postal savings.
  • Provide hands-on support to internal teams and customers with USPS documentation, permit management, and interpretation of postal guidelines.
  • Monitor and communicate USPS changes, proactively advising customers and site leadership on impacts to schedules, pricing, and mailing strategies.
  • Maintain strong working relationships with local USPS representatives to resolve issues and support customer mailing success.
  • Partner with the sales team to develop customer-focused postal solutions that improve efficiency, reduce costs, and enhance service delivery.
  • Evaluate, implement, and maintain mailing and subscriber service software to support site operational efficiency and customer accuracy.
  • Oversee day-to-day operations of the Subscriber Services department to ensure timely execution, service quality, and achievement of site performance goals.
  • Foster a customer-centric team environment by promoting collaboration, accountability, and continuous improvement.
  • Recruit, train, coach, and conduct performance evaluations to develop a high-performing team focused on customer satisfaction.
  • Coordinate with Sheridan sites and KGL List Services to ensure consistent processes, data accuracy, and seamless cross-site support.
  • Provide open communications to both employees and management. Set the proper example and apply company policies as defined in CJK Employee Handbook.

 

What You Must Bring

  • 5 years of experience in customer service, mailing operations, or related print/mail industry environment.
  • Demonstrated expertise in USPS postal regulations, compliance requirements, and mailing best practices.
  • Strong communication and interpersonal skills with the ability to effectively collaborate with customers, USPS representatives, sales teams, and cross-site partners.
  • Proven leadership experience with the ability to manage, coach, and develop a customer-focused team.
  • Excellent organizational, problem-solving, and conflict resolution skills with the ability to manage multiple priorities.
  • Proficiency in Microsoft Office, Presort and Post-presort software, and Postalone applications.
  • Experience supporting USPS documentation, permit management, and postal reporting processes.
  • Ability to build cross-functional relationships and serve as a liaison across multiple locations and departments.
  • High School diploma.

 

It’s a Plus if You Have

  • Bachelor’s Degree

 

Physical & Work Environment

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift 15 pounds at times. 
  • Must be able to access and navigate each department at the organization’s facilities

 

Why Join Sheridan

  • Stable, full-time career with a growing company
  • Comprehensive benefits after 30 days (medical, dental, vision, 401k)
  • Paid time off and holidays
  • Encouraging and collaborative team environment
  • Referral bonuses & employee discounts

Sheridan is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you need assistance or a reasonable accommodation to apply for employment, please contact the location HR Manager at 717-632-3535

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