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Pos Support Manager Jobs in Washington (NOW HIRING)

JACKMONT HOSPITALITY INC

Manager

Silver Spring, MD · On-site

Able to execute the administrative functions supporting the day-to-day operations, such as ... Computer literacy to operate our retail POS system, Word, and Excel. * Excellent communication ...

Michaels Stores

Retail Sales Manager

Fairfax, VA · On-site

$14 - $19.30/hr

The Sales Manager supports the achievement of key sales and service KPIs through effective ... Ensure accurate and efficient use of POS and Self-Checkout systems, supporting smooth transactions ...

Michaels Stores

Retail Sales Manager

Fairfax, VA · On-site

$14 - $19.30/hr

The Sales Manager supports the achievement of key sales and service KPIs through effective ... Ensure accurate and efficient use of POS and Self-Checkout systems, supporting smooth transactions ...

SKYZONE FAIRFAX-FAIR OAKS VA

Be Seen First

Operations Manager

Fairfax, VA · On-site

$50K - $62K/yr

Train, direct, and support Team Leads and frontline staff to promote accountability ... Comfortable using POS systems, scheduling tools, inventory platforms, and Microsoft Office or ...

Etto

Shift Manager

Washington, DC

$27 - $33/hr

Etto is a small place and we all pitch in--no task is too small and providing mutual support is a ... POS a bonus but not required. - Ability to obtain an ABRA Manager and food handlers' license.

New

Michaels Stores, Inc.

Sales Manager

Columbia, MD · On-site

$17 - $22.70/hr

The Sales Manager supports the achievement of key sales and service KPIs through effective ... Ensure accurate and efficient use of POS and Self-Checkout systems, supporting smooth transactions ...

Michaels Stores

Sales Manager

Fairfax, VA · On-site

The Sales Manager supports the achievement of key sales and service KPIs through effective ... Ensure accurate and efficient use of POS and Self-Checkout systems, supporting smooth transactions ...

Michaels Stores, Inc.

Sales Manager

Fairfax, VA · On-site

The Sales Manager supports the achievement of key sales and service KPIs through effective ... Ensure accurate and efficient use of POS and Self-Checkout systems, supporting smooth transactions ...

Michaels Stores

Sales Manager

Glen Burnie, MD

$16 - $22.20/hr

The Sales Manager supports the achievement of key sales and service KPIs through effective ... Ensure accurate and efficient use of POS and Self-Checkout systems, supporting smooth transactions ...

Michaels Stores

Sales Manager

Laurel, MD

$16.25 - $22.30/hr

The Sales Manager supports the achievement of key sales and service KPIs through effective ... Ensure accurate and efficient use of POS and Self-Checkout systems, supporting smooth transactions ...

Michaels Stores, Inc.

Sales Manager

Laurel, MD · On-site

$16.25 - $22.30/hr

The Sales Manager supports the achievement of key sales and service KPIs through effective ... Ensure accurate and efficient use of POS and Self-Checkout systems, supporting smooth transactions ...

Michaels Stores

Sales Manager

Columbia, MD · On-site

$17 - $22.70/hr

The Sales Manager supports the achievement of key sales and service KPIs through effective ... Ensure accurate and efficient use of POS and Self-Checkout systems, supporting smooth transactions ...

Michaels Stores, Inc.

Sales Manager

Glen Burnie, MD · On-site

$16 - $22.20/hr

The Sales Manager supports the achievement of key sales and service KPIs through effective ... Ensure accurate and efficient use of POS and Self-Checkout systems, supporting smooth transactions ...

Tractor Supply Company

Store Manager

Woodbridge, VA · On-site

... and POs reports. * Train to do periodic sales forecasting, payroll analysis and budget review ... Train to assist District Manager and other Store Managers in solving district issues and support ...

Michaels Stores

Full Time Sales Manager

Springfield, VA · On-site

$14 - $19.30/hr

The Sales Manager supports the achievement of key sales and service KPIs through effective ... Ensure accurate and efficient use of POS and Self-Checkout systems, supporting smooth transactions ...

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All JobsPos Support JobsPos Support Manager JobsPos Support Manager Jobs in Washington

Pos Support Manager information

What is a POS Support Manager?

A POS (Point of Sale) Support Manager is responsible for overseeing the support and maintenance of POS systems in retail or hospitality environments. They manage a team that troubleshoots technical issues, coordinates software or hardware updates, and ensures smooth operations for payment and transaction processing. The role often involves collaborating with IT, vendors, and store staff to resolve problems quickly and improve system reliability. Additionally, POS Support Managers may provide training, develop support procedures, and monitor system performance to deliver excellent customer service.

What are the key skills and qualifications needed to thrive as a POS Support Manager?

To thrive as a POS Support Manager, you need a solid understanding of point-of-sale systems, troubleshooting, and IT support principles, often supported by a degree in information technology or related fields. Familiarity with POS hardware/software, ticketing systems, and certifications like CompTIA A+ or ITIL are commonly required. Strong leadership, communication, and problem-solving skills help manage support teams and resolve client issues efficiently. These abilities are crucial to ensure seamless POS operations, minimize downtime, and maintain high customer satisfaction.

What are some common challenges faced by a POS Support Manager, and how can they be addressed?

A POS Support Manager often faces challenges such as ensuring quick resolution of technical issues, managing diverse team skillsets, and keeping up with evolving POS technologies. Effective communication and prioritization are key to balancing urgent troubleshooting with long-term system improvements. Building strong relationships with vendors and internal stakeholders also helps streamline escalations and ensures consistent service delivery. Continuous training and fostering a collaborative team environment can further mitigate these challenges.

What is the difference between Pos Support Manager vs POS Technician?

AspectPos Support ManagerPOS Technician
CredentialsIT or retail management certifications, experience in POS systemsTechnical certifications in POS hardware/software, troubleshooting skills
Work EnvironmentSupervisory role in retail or hospitality settings, overseeing support teamsHands-on technical work, repairing and maintaining POS hardware/software
Employer & IndustryRetail chains, restaurants, hospitality industryPOS hardware/software providers, retail and hospitality sectors

The Pos Support Manager primarily oversees POS support teams, manages system issues, and ensures smooth operations, requiring management and technical knowledge. In contrast, the POS Technician focuses on the technical repair and maintenance of POS hardware and software. Both roles are essential in retail and hospitality environments but differ in responsibilities and skill sets.

What are popular job titles related to Pos Support Manager jobs in Washington?

For Pos Support Manager jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Pos Support Manager jobs in Washington look for?

The top searched job categories for Pos Support Manager jobs in Washington are:

What cities in Washington are hiring for Pos Support Manager jobs?

Cities in Washington with the most Pos Support Manager job openings:

Pos Support Manager jobs near you
Infographic showing various Pos Support Manager job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Manager

JACKMONT HOSPITALITY INC

Silver Spring, MD • On-site

Full-time

Re-posted 5 days ago

Job description

Key Responsibilities & Accountabilities:

  • Demonstrate a passion and commitment for exceptional service by measuring service standards daily and leading our team to be the best!
  • Have excellent communication skills.
  • Confident in teaching, developing, and guiding others.
  • Ensure that our product quality is outstanding and that our recipes are followed.
  • Able to execute the administrative functions supporting the day-to-day operations, such as: ordering, receiving, inventory, labor management, food safety, and cleanliness.
  • Hire, train, coach and write schedules for all positions on the Team.
  • Ensure company training programs are utilized by Team Members and Supervisors.
  • Develop a thorough understanding of systems used for cost control.

Qualification Requirements:

  • Must be able to pass the federal TSA background check to work in the airport
  • Must have Management experience working with union employees.
  • Airport management experience preferred
  • 4+ years' experience in a high quality, restaurant and/or retail food experience.
  • 2+ years' experience in a management or supervisory position - restaurant or retail.
  • Strong business acumen, with a deep understanding of leading in a retail environment.
  • Computer literacy to operate our retail POS system, Word, and Excel.
  • Excellent communication, multitasking, analytical, and organizational skills.
  • Has appropriate state/county alcohol service certification.

Apply