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Pos Implementation Manager Jobs in Washington (NOW HIRING)

Smashing Grapes

Restaurant Manager

Annapolis, MD · On-site

... POS System • Assist in new menu implementation • Develop and implement creative solutions to areas of improvement • Assist in conducting staff and daily pre-shift meetings • Assist in any ...

Helzberg

Office Manager

Mclean, VA · On-site

Successful implementation of company programs and initiatives (including extended warranty sales ... Experience using a PC or POS system or other computer keyboard is required * Strong communication ...

Metz Culinary Management

Chef Manager

Washington, DC · On-site

Knowledgeable in Retail Sales and POS systems * Catering Management Experience * Impeccable Communication Skills * Restaurant Management knowledge * Thorough knowledge of Menu implementation with ...

Deloitte

Technical Program Manager

Washington, DC · Remote

$146K - $189K/yr

Design and implement deployment strategies (e.g., A/B rollout, phased releases) to minimize ... POS modernization, store systems, and enterprise platform deployments across thousands of locations.

Deloitte

Technical Program Manager

Rosslyn, VA · Remote

$147K - $190K/yr

Design and implement deployment strategies (e.g., A/B rollout, phased releases) to minimize ... POS modernization, store systems, and enterprise platform deployments across thousands of locations.

Deloitte

Technical Program Manager

Mclean, VA · Remote

$130K - $168K/yr

Design and implement deployment strategies (e.g., A/B rollout, phased releases) to minimize ... POS modernization, store systems, and enterprise platform deployments across thousands of locations.

The Fried Rice Collective

FOH Manager

Washington, DC

$70K - $80K/yr

Manage POS systems such as Toast for accurate order processing and cash handling procedures * Train ... Implement budgeting strategies to control expenses while delivering quality service and food ...

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Pos Implementation Manager information

What are some common challenges faced by a POS Implementation Manager during the rollout of new systems?

A POS Implementation Manager often encounters challenges such as coordinating between multiple stakeholders, managing tight project timelines, and ensuring seamless integration with existing retail systems. Balancing the technical requirements with user training and change management is crucial, as frontline staff need to quickly adapt to the new system. Additionally, unexpected technical issues may arise during deployment, requiring strong problem-solving skills and effective communication with vendors, IT teams, and store managers.

What is a POS Implementation Manager?

A POS Implementation Manager is responsible for overseeing the deployment and integration of Point of Sale (POS) systems at businesses such as retail stores or restaurants. They coordinate with clients, vendors, and technical teams to ensure the system meets business requirements, is installed correctly, and staff are properly trained. Their role includes managing project timelines, troubleshooting issues, and ensuring a smooth transition to the new POS system. Strong communication, organizational, and technical skills are essential for this position.

What are the key skills and qualifications needed to thrive as a POS Implementation Manager, and why are they important?

To thrive as a POS Implementation Manager, you need expertise in project management, knowledge of point-of-sale systems, and a background in IT or business, often supported by a relevant degree or certifications like PMP. Familiarity with POS software (such as NCR, Square, or Oracle Micros), integration tools, and ticketing systems is typically required. Strong communication, problem-solving, and leadership skills help manage stakeholders, coordinate teams, and resolve issues efficiently. These skills ensure smooth POS deployments, minimize disruptions, and deliver successful client outcomes.

What is the difference between Pos Implementation Manager vs POS Support Specialist?

AspectPos Implementation ManagerPOS Support Specialist
CredentialsTypically requires project management experience, certifications like PMP, and industry-specific POS knowledgeUsually needs technical support certifications, POS system training, and customer service skills
Work EnvironmentManages implementation projects, collaborates with sales and technical teams, often in office or client sitesProvides technical support, troubleshooting, and customer assistance, mainly in call centers or on-site
Employer & Industry UsageUsed by retail, hospitality, and restaurant industries during POS system rolloutsCommon in retail and hospitality for ongoing support and issue resolution

The Pos Implementation Manager focuses on planning and executing POS system deployments, ensuring smooth integration. In contrast, the POS Support Specialist handles day-to-day technical support and troubleshooting. Both roles are essential in the POS ecosystem but differ in scope and responsibilities.

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Pos Implementation Manager jobs near you
Senior Project Manager - Microsoft Dynamics 365 Commerce & Payment Systems

Senior Project Manager - Microsoft Dynamics 365 Commerce & Payment Systems

ASSYST, Inc.

Rockville, MD

Full-time

Posted 12 days ago

Be an early applicant

Job description

Assyst is seeking an experienced Senior Project Manager to lead the migration of a retail gift card program into Microsoft Dynamics 365 Commerce (D365) and oversee the successful integration of payment processing solutions within a complex retail technology environment. The ideal candidate will be responsible for coordinating multiple stakeholders, managing project execution, ensuring compliance with payment security standards, and delivering a seamless transition of gift card operations into the client's enterprise application ecosystem.

This role requires strong expertise in project management, vendor coordination, retail POS systems, payment processing integrations, and enterprise application deployments. The successful candidate will drive project planning, execution, testing, migration, stabilization, and support handoff activities while ensuring delivery within established timelines.

Roles & Responsibilities:

  • Develop and manage a comprehensive project plan covering discovery, solution design, build and configuration, testing and pilot activities, migration and cutover, and project handoff.
  • Coordinate with client stakeholders and third-party vendors to ensure timely completion of project deliverables and milestones.
  • Lead project execution activities and oversee assigned tasks across all participating teams.
  • Monitor project schedules, dependencies, risks, issues, and mitigation plans to ensure successful delivery.
  • Provide regular project status updates, including semi-weekly and ad-hoc progress reports to stakeholders.
  • Facilitate cross-functional collaboration among technical teams, payment solution providers, and business stakeholders.
  • Oversee testing, pilot execution, migration activities, production cutover, and stabilization efforts.
  • Ensure continuity and functionality of existing gift card programs throughout the migration process.
  • Monitor vendor activities to ensure compliance with Payment Card Industry Data Security Standards (PCI DSS).
  • Support governance processes and maintain project documentation throughout the engagement.
  • Lead project closeout activities, including stabilization reporting and transition planning.
  • Deliver support handoff packages containing setup documentation, support procedures, maintenance guidelines, and operational instructions for gift card management.
  • Ensure project objectives are achieved within the defined implementation timeline.

Required Skills:

  • Strong experience in Project Management or Program Management for enterprise technology initiatives.
  • Experience managing Microsoft Dynamics 365 Commerce (D365 Commerce) or retail POS implementation projects.
  • Knowledge of retail operations, point-of-sale systems, and payment processing environments.
  • Experience coordinating multiple vendors, third-party partners, and cross-functional stakeholders.
  • Understanding of credit card payment processing, payment gateways, and financial transaction systems.
  • Experience leading migration, cutover, stabilization, and production deployment activities.
  • Familiarity with gift card management systems, retail program migrations, or loyalty program implementations.
  • Knowledge of PCI DSS compliance requirements and payment security standards.
  • Strong risk management, issue resolution, and stakeholder communication skills.
  • Experience preparing executive-level status reports, project documentation, and support transition materials.
  • Excellent organizational, leadership, and communication skills.
  • Ability to manage multiple workstreams and deliver projects within aggressive timelines.

ASSYST is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law.