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Pollo Tropical Jobs (NOW HIRING)

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Team Member - 10092

Palm Beach, FL · On-site

$11.50 - $15.25/hr

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Team Member - 10010

Miami Lakes, FL · On-site

$11.75 - $15/hr

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Team Member - 10168

Boca Raton, FL · On-site

$11.50 - $15/hr

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Team Member - 10218

Daytona Beach, FL · On-site

$11.50 - $15/hr

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Team Member - 10017

Lake Worth, FL · On-site

$10.75 - $14/hr

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Team Member - 10199

Fort Lauderdale, FL · On-site

$11.50 - $15/hr

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Team Member - 10184

Kissimmee, FL · On-site

$10.50 - $14/hr

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Team Member - 10059

Flagler, CO · On-site

$10.25 - $13.50/hr

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Team Member - 10124

Margate, FL · On-site

$10.75 - $14.25/hr

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Team Member - 10113

Fort Myers, FL · On-site

$12 - $15.50/hr

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Team Member - 10053

Fort Lauderdale, FL · On-site

$11.50 - $15/hr

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Team Member - 10083

Pinellas Park, FL · On-site

$10.50 - $13.75/hr

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Team Member - 10167

Homestead, FL · On-site

$11 - $14.50/hr

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Team Member - 10027

Pembroke Pines, FL · On-site

$11.25 - $14.50/hr

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Pollo Tropical information

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$10

$16

$21

How much do pollo tropical jobs pay per hour?

As of May 30, 2026, the average hourly pay for pollo tropical in the United States is $16.72, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Pollo Tropical team member, and why are they important?

To thrive as a Pollo Tropical team member, you need strong customer service skills, a basic understanding of food safety, and the ability to work efficiently in a fast-paced environment, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, kitchen equipment, and food handling certifications is often required. Excellent communication, teamwork, and a positive attitude help individuals stand out in this role. These skills ensure efficient operations, customer satisfaction, and a safe dining experience for guests.

What are the most common challenges faced by team members working at Pollo Tropical, and how can new hires prepare for them?

Team members at Pollo Tropical often face challenges related to working in a fast-paced, customer-focused environment, especially during peak hours. Adapting quickly to changing tasks, maintaining a positive attitude under pressure, and ensuring food quality and safety standards are consistently met are key aspects of the role. New hires can prepare by practicing effective time management, developing strong communication skills, and familiarizing themselves with food safety guidelines. Teamwork is highly valued, and those who collaborate well with others tend to thrive in this environment.

What is Pollo Tropical?

Pollo Tropical is a restaurant chain known for its Caribbean-inspired menu, featuring citrus-marinated grilled chicken, rice, beans, and tropical sides. Founded in Miami in 1988, it has expanded to multiple locations across the southeastern United States and internationally. The brand is popular for its fresh, flavorful dishes and signature sauces, offering dine-in, takeout, and drive-thru options. Pollo Tropical emphasizes fresh ingredients and a vibrant dining experience.

What is the difference between Pollo Tropical vs Cook?

AspectPollo TropicalCook
Primary RolePreparing and serving tropical-style grilled chicken and related menu itemsPreparing, cooking, and assembling food items in a restaurant setting
Work EnvironmentFast-food restaurant, casual diningRestaurant kitchen, fast-paced environment
Required CertificationsFood handler's permit, basic food safety knowledgeFood handler's permit, culinary skills

Both Pollo Tropical employees and cooks work in restaurant environments requiring food safety knowledge. While Pollo Tropical staff focus on tropical cuisine preparation, cooks may work across various cuisines. The roles overlap in food safety and customer service, but Pollo Tropical positions are specialized in tropical grilled dishes, whereas cooks have broader culinary responsibilities.

More about Pollo Tropical jobs
What cities are hiring for Pollo Tropical jobs? Cities with the most Pollo Tropical job openings:
What job categories do people searching Pollo Tropical jobs look for? The top searched job categories for Pollo Tropical jobs are:
Infographic showing various Pollo Tropical job openings in the United States as of May 2026, with employment types broken down into 80% Full Time, 18% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $34,775 per year, or $16.7 per hour.
Assistant Manager - Biscayne/Virginia Gardens

Assistant Manager - Biscayne/Virginia Gardens

Pollo Tropical

Miami, FL • On-site

Part-time

Posted 29 days ago


Pollo Tropical rating

5.0

Company rating: 5.0 out of 10

Based on 20 frontline employees who took The Breakroom Quiz


Job description

Be a Part of the Fiesta...
Come Join The Pollo Nation!
You will need an email account click here to create one if you do not currently have one: Create Email Account
When you click 'Apply', you will need to click on 'Create Account'. By creating an account, you will be able to view your applications and their statuses. Your password must contain 1 upper case letter, 1 number, and 1 special character.
Overview
The Manager in Training (MIT) position is designed to prepare individuals for future leadership roles by providing comprehensive, hands-on experience in restaurant operations. The MIT supports all aspects of daily management, including food safety, guest service, labor management, and team development. Through partnership with the Training General Manager, Field Training Manager and leadership team, the MIT will learn to foster a high-performance culture, maintain operational excellence, and lead a team of up to 25+ employees.
Qualities and Responsibilities:
  • Oversee day-to-day restaurant operations, ensuring food quality, safety, cleanliness, and consistent service and presentation.
  • Support a high-performing team culture through ongoing coaching, engagement, and accountability.
  • Model and coach hourly team members and managers in delivering exceptional guest service and addressing guest concerns with urgency and care.
  • Supervise and assist in leading a team of 25+ employees, ensuring adherence to company and regulatory standards.
  • Conduct daily pre-shift meetings (huddles) to align teams on goals, service standards, and operational updates.
  • Assist in scheduling, inventory, ordering, payroll, fund handling, and reconciliation processes.
  • Participate in hiring, onboarding, training, and developing both hourly team members and future leaders.
  • Monitor labor and financial performance, and help drive achievement of key targets (sales, labor, transactions, and EBITDA).
  • Maintain facility cleanliness and equipment functionality; report any issues promptly.
  • Ensure timely and accurate incident reporting, compliance with all safety protocols, and maintenance of a safe, inclusive work environment.
  • Support the implementation of guest experience initiatives to improve customer satisfaction and social review performance.
  • Embrace change with a positive attitude and adaptability in a dynamic environment.
  • Make sound decisions under pressure and help navigate operational challenges.
  • Perform other duties as assigned in alignment with company policies and procedures.

Education, Experience and Additional Skills:
  • High school diploma or GED required.
  • 3-5 years of experience in the restaurant industry, with at least 2 years in a supervisory or leadership role.
  • ServSafe Certification required.
  • Proficiency with technology systems, including HRIS platforms, Outlook, and internal company tools.
  • Strong verbal and written communication skills in English.
  • Proven leadership ability, team development experience, and a passion for operational excellence.

Computer Skills:
  • Basic computer skills
  • Excel knowledge preferred

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to sit, talk, or hear. The employee frequently is required to use hands to handle or feel, and also to reach with hands and arms. The employee is occasionally required to stand and walk.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Temperature controlled restaurant.
  • The noise level in the work environment is low to moderate.

Equipment Used:
Computer, fax, calculator, copier, phone.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you are a current employee, please apply using the internal application process. Reach out to your manager for more information

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