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Policy Procedure Manager Jobs (NOW HIRING)

Arizona Department of Administration

$65.50K - $67.57K/yr

POLICY UNIT MANAGER Job No: 541169 Work Type: Full-time Location: REMOTE OPTIONS, PHOENIX ... Interpret and communicate complex policies, procedures, and regulations Knowledge, Skills ...

University of North Texas System

Policy Director

Denton, TX · On-site

$101.30K - $109.20K/yr

Direct experience managing a policy program including policy and training development, and procedure documentation designed for end users. Technical writing experience. Legal experience. Required ...

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$57.5K

$109.6K

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How much do policy procedure manager jobs pay per year?

As of May 31, 2026, the average yearly pay for policy procedure manager in the United States is $109,580.00, according to ZipRecruiter salary data. Most workers in this role earn between $108,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Policy Procedure Manager, and why are they important?

To thrive as a Policy Procedure Manager, you need expertise in policy analysis, regulatory compliance, and documentation, typically backed by a degree in public administration, business, or a related field. Familiarity with document management systems, workflow software, and compliance tracking tools is often required. Exceptional attention to detail, strong organizational skills, and effective communication are critical soft skills in this role. These capabilities ensure that policies are accurately developed, updated, and communicated, supporting organizational governance and regulatory adherence.

What are some common challenges faced by Policy Procedure Managers when implementing new policies across an organization?

Policy Procedure Managers often encounter challenges such as resistance to change from staff, inconsistencies in policy interpretation, and ensuring organization-wide compliance. They must effectively communicate the purpose and benefits of new policies, provide comprehensive training, and work closely with department leaders to address concerns. Additionally, monitoring and updating procedures to reflect regulatory changes requires strong attention to detail and continuous collaboration with various teams to maintain alignment.

What does a Policy Procedure Manager do?

A Policy Procedure Manager is responsible for developing, implementing, and maintaining organizational policies and procedures to ensure compliance with regulations and industry standards. They collaborate with various departments to identify gaps, update documentation, and train staff on policy changes. Their role is essential in minimizing risks and promoting operational efficiency by ensuring that all processes align with company and regulatory requirements.
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What cities are hiring for Policy Procedure Manager jobs? Cities with the most Policy Procedure Manager job openings:
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Policy Procedure Manager jobs near you
Infographic showing various Policy Procedure Manager job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $109,580 per year, or $52.7 per hour.
Manager, Billing Operations- Policy Management

Manager, Billing Operations- Policy Management

Walmart

Bentonville, AR

$94.70K - $102.10K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 21,582 frontline employees who took The Breakroom Quiz

22nd of 39 rated national retailers

Job description

Position Summary...The Manager, Policy Management plays a critical role in defining, implementing, and maintaining policies that drive consistency, compliance, and transparency across Walmart Connect's billing and revenue operations.
Reporting to the Senior Manager, this role will help build and operationalize the foundational policy infrastructure that ensures contract terms, billing practices, and revenue processes are executed accurately, efficiently, and in alignment with corporate standards and regulatory requirements.
This individual will partner closely with Finance, Legal, Sales, Compliance and Client Services teams to document, communicate, and reinforce end-to-end policies while enabling scalable, automated workflows that support the broader Revenue Cycle Management (RCM) organization.
An individual in this position will be expected to perform additional job-related responsibilities and duties as assigned and/or necessary.What you'll do...Key Responsibilities Policy Development & Documentation
  • Support the creation, documentation, and implementation of end-to-end billing policies that ensure operational consistency, compliance, and transparency.
  • Develop and maintain comprehensive internal documentation and reference materials that clearly outline policy requirements, billing models, and execution standards.
  • Translate policies into clear, accessible training materials and process maps and provide training of policies and contract terms to internal and cross-functional teams.
  • Partner with Legal and Finance to validate that policies align with contractual obligations, audit requirements, and internal control frameworks.
  • Establish and manage documentation for approval matrixes, invoice timing standards, and billing model definitions in accordance with RCM governance protocols.
  • Support the Senior Manager in monitoring adherence to established policies and identifying potential compliance gaps or operational risks.
  • Coordinate periodic reviews and updates of policy documentation to reflect process improvements, system enhancements, or regulatory changes.
  • Assist in developing escalation and exception-handling processes for non-standard or complex billing scenarios.
Cross-Functional Enablement & Communication
  • Partner with Invoice, Collections, Sales and Client Services teams to ensure alignment and consistent application of billing and revenue policies across business units.
  • Serve as a point of contact for policy clarification and interpretation, ensuring stakeholders have clear guidance on requirements and procedures.
  • Collaborate with the RCM Automation and Oversight teams to ensure policies are embedded in system workflows and operationalized effectively.
  • Support the Senior Manger by preparing documentation, insights, and process updates to be shared in business reviews, audit, newsletters, and governance forums.
Process Improvement & Operational Excellence
  • Identify opportunities to streamline and standardize policy-driven workflows to reduce complexity and risk.
  • Contribute to initiatives that automate policy enforcement through system configuration or platform enhancements.
  • Track and analyze compliance and process performance metrics to inform continuous improvement and policy refinement.
  • Support change management efforts to drive adoption of new or revised policies across stakeholder teams.
Leadership & Team Culture
  • Model Walmart's values of integrity, collaboration, and customer focus in all interactions.
  • Foster a culture of accountability, compliance, and continuous improvement.
  • Encourage knowledge sharing and cross-functional communication to strengthen understanding of policy frameworks and their business impact.
  • Demonstrate a growth mindset by proactively identifying opportunities for efficiency and innovation within the RCM function.
Qualifications
  • Bachelor's degree in Business, Finance, Legal Studies, or a related field (Master's preferred).
  • 4-6 years of experience in policy management, contract governance, billing operations, or revenue compliance.
  • Strong understanding of billing policies, financial controls, and governance frameworks.
  • Proven experience developing documentation, training materials, or process maps for operational teams.
  • Excellent attention to detail with the ability to translate complex regulatory or contractual requirements into practical processes.
  • Strong analytical and organizational skills; comfortable managing multiple priorities in a fast-paced environment.
  • Proficient with ERP or CRM systems (e.g., SAP, Salesforce,) and documentation tools such as Confluence or SharePoint.
  • Exceptional communication and stakeholder management skills, with the ability to influence across business and technical teams.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
Hoboken, New Jersey US-10279: The annual salary range for this position is $96,000.00 - $186,000.00
Bentonville, Arkansas US-09401: The annual salary range for this position is $80,000.00 - $155,000.00
San Bruno, California US-08848: The annual salary range for this position is $104,000.00 - $202,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- StockMinimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location...221 River St, Hoboken, NJ 07030, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

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About Walmart

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From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail, professional, labor and political organizations, specialized design services, transportation and warehousing and fitness and sports centers

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

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