Police Support Officer Jobs (NOW HIRING)

Salary: $42.25 Hourly
Location : City of Long Beach, CA
Job Type: Classified - Full-Time, Permanent
Job Number: F63NN-26
Department: Police - (CL)
Opening Date: 01/05/2024
Closing Date: 7/17/2026 4:30 PM Pacific
DESCRIPTION
EXTENDED
Applications are available online beginning Friday, January 3, 2024, through 4:30 PM, Friday, July 17, 2026.
This classification qualifies for Recruitment Incentives including a $15,000 hiring bonus, and $1,000 a month in housing and/or childcare subsidies for a combined total of up to $58,000 in recruitment incentives. For more information on the City of Long Beach's Recruitment Incentive Program please click here. To learn more about click here.
Attention: Completed applications (applications are considered complete when test scores are received) received after March 29, 2024, will be considered for Academy Class 100, tentatively scheduled for Summer 2026.
EXAMPLES OF DUTIES
Under immediate supervision in a non-sworn training capacity, develops minimum qualifications required for a career in police service; receives Long Beach Police Academy* instruction in Police Department policies and procedures, weaponless defense, criminal and civil law, physical fitness techniques, use of firearms, arrest procedures, community relations, operation of emergency vehicles and other mandated courses; observes sworn police personnel in the processing of arrestees, including booking, fingerprinting, custody and control; and may perform non-sworn police support functions, such as traffic and crowd control, as directed during the training process.
*LONG BEACH POLICE ACADEMY:
Candidates who meet the minimum requirements and qualify for Police Recruit will be invited to attend the Long Beach Police Academy (Academy) Orientation. The Academy is a California Commission on Peace Officer Standards and Training (CA POST) accredited basic police academy.
Candidates selected to proceed to the Academy may perform, in a non-sworn capacity, in the functions listed below, and may be required to perform additional functions to address business needs and changing business practices.
The Academy training is intended to develop the minimum qualifications for a career in police service and includes, but is not limited to the following: Long Beach Police Department policies and procedures, cultural awareness and diversity, leadership, professionalism, ethics, discrimination awareness, community-oriented policing, constitutional policing, criminal and civil law, crisis intervention, principles of de-escalation, defensive tactics, use of force training, including the care and proficient use of firearms and chemical agents, laws of arrest, emergency vehicle operations, physical fitness, other mandated courses, and may perform non-sworn police support functions, such as traffic and crowd control, as directed during the training process.
Distinguishing Characteristics:Ideal candidates will possess the following characteristics:

• Sound collaborative decision-making, judgment, and diplomacy skills;
• Ability to show empathy towards the community and colleagues;
• Service mentality, respect for and sincere desire to help others with diverse backgrounds and experiences;
• Strong sense of integrity and commitment to ethical behavior and accountability;
• Courage to intervene and protect against unethical behavior; and
• Ability to effectively communicate, face-to-face, and in writing, with community members.

REQUIREMENTS TO FILE

• Twenty and a half years of age or older at the time of filing.
• U.S. high school graduate or G.E.D. equivalency**.
• Valid driver's license**.
• Legally authorized to work in the United States under federal law.
• Cannot be on court-ordered probation at the time of application or hire.
• No felony convictions.
• Have vision correctable to 20/20.
• Have no physical or mental limitations that might prevent the completion of any duty assignment.

**Do not attach proof of the requirements to file with your application. Proof will be required at the time of the conditional offer of employment.
Knowledge, Skills, and Abilities:
Ability to:

• Read and make sound decisions;
• Comprehend and retain technical training materials;
• Endure periods of strenuous physical activity requiring good balance, coordination, flexibility, endurance, and strength;
• Be compassionate, culturally sensitive, and non-discriminatory to a diverse population; and
• Exercise tact using excellent interpersonal skills, solve problems, and demonstrate good mediation skills during highly confrontational situations.

Possess good:

• Observation, writing, communication, and human relation skills; and
• Leadership and public service qualities.

DESIRABLE QUALIFICATIONS: Recent college coursework in related fields. Bilingual language ability (Spanish, Khmer, or Tagalog) is desirable for some positions.
SELECTION PROCEDURE
EXAMINATION WEIGHTS:
Application and Supplemental Application............................................Qualifying
Written Examination.......................................................................................Qualifying
All applicants meeting the minimum qualification will be invited to take the written exam. Applicants will be given the opportunity to choose and self-schedule for ONE of the two offered Police Recruit exams: National Testing Network Frontline Exam (NTN) or the California Commission for Peace Officer Standards and Training (POST) Entry-Level Law Enforcement Test Battery (PELLETB).
The required exam will be waived for applicants who possess one of the following:

• NTN scores: Video - 65, Reading - 70, and Writing - 70. issued within twelve (12) months of the application filing date. (Human Resources will request the scores directly from NTN. Scores WILL NOT be accepted directly from applicants for this exam.)
• PELLETB examination score T-Score of 45 or higher issued within (12) months of the time of filing minimum (Proof of scores MUST be attached to the application at the time of filing).

For additional information on compensation and benefits, and the Long Beach Police Department's Policies, click here.
This is a continuous eligible list, which means eligible lists may be established periodically and may expire six months from their effective date. Applicants may apply only once during a four-month period. Applications received by January 19, 2024 will be invited to participate in Test #01 exam process. Screening of applicants will be conducted on the basis of application and required supplemental application submitted. Based on the number of applications accepted, the selection procedure may be changed. In the event a revision is necessary, the affected persons will be notified.
In accordance with Civil Service Procedure 3.38, all eligible veterans that successfully qualify on any or all open competitive examinations shall receive an additional credit of ten (10) points that will be added to their original passing score. Disabled veterans passing the examination shall receive a credit of fifteen (15) points that will be added to their original passing score. (A copy of the veterans DD-214, Member 4 form indicating honorable discharge must be attached to the application at the time of filing.)
Candidates placed on the eligible list will be invited to the Long Beach Police Academy Orientation. More information will be sent directly to the candidates via email upon placement on the eligible list.
If you have not received notification of the status of your application within two weeks after the close of filing, please contact the Human Resources Department at (562) 570-6202.
In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer and/or Tagalog) are desirable for some positions interacting with the public.
This information is available in an alternative format by request at (562) 570-6202. If special accommodation is desired, please contact the Human Resources Department two (2) business days before the test at (562) 570-6202. For hearing impaired, call (562) 570-6638.
An Equal Opportunity Employer.
J.O.B. F63NN-24 MC:PR 01/03/2024
Employee Benefits
The City of Long Beach offers its employees opportunities to grow personally and professionally. As a permanent employee, you are eligible to receive fringe benefits that include:
• Medical and Dental Insurance
• Life Insurance
• Retirement Plan (P.E.R.S.)
• Paid Vacation, Personal Holidays and Sick Leave
• Deferred Compensation
• Credit Union Membership
• Free Bus Transportation (Long Beach Transit)
• Flexible Spending Accounts
• Free Employee Parking
• Paid Parental Leave*
*Paid Parental Leave - after six (6) months of City employment; up to 30 calendar days (160 hours/192 hours for sworn platoon) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17).
01
INSTRUCTIONS:The purpose of these supplemental questions is to derive more specific information about your qualifications for this position. Applicants must clearly demonstrate their qualifying experience. These questions will serve as the basis for qualifying candidates for advancement into the selection process. Be specific and detailed in your responses. Resumes should be attached but may not be substituted in lieu of the required application forms (i.e., responses should NOT state "see resume").Please be advised that failure to answer required questions will result in an incomplete application and will jeopardize your opportunity to be placed on the eligible list.The application, supplemental questionnaire, and attachments must be completed and received by the filing deadline.Proof of any required documents must be uploaded to the online application. Please be advised that failure to provide the required documents will result in an incomplete application and will jeopardize your opportunity to be placed on the eligible list.If you require assistance, please call our customer service line at (562) 570-6202 during the filing period between the hours of 7:30 AM through 4:00 PM, Monday through Friday or email civilservice@longbeach.gov and include POLICE RECRUIT in the subject line.Do you understand the instructions for completing and submitting the application and supplemental questionnaire for this job?

• Yes

02
REQUIREMENTS TO FILE:Are you twenty and a half years of age or older?

• Yes
• No

03
Are you a U.S. High School graduate or have passed the General Education Development (GED) or equivalency test indicating high school graduation level?Do not attach proof. Proof will be required at the time of a conditional offer of employment.

• I am a graduate of a US High School or have passed the General Education Development (GED) or equivalency test indicating high school graduation level, or higher education.
• I currently DO NOT have a US High School diploma or the General Education Development (GED) or equivalency test indicating high school graduation level, or higher education; however, I am in the process of acquiring status.
• I do not meet the aforementioned requirements. Selecting this option would disqualify you from applying for this position.

04
Do you possess a valid driver's license?Do not attach proof. Proof will be required at the time of a conditional offer of employment.

• Yes
• No

05
Effective January 1, 2023, peace officers must be legally authorized to work in the United States under federal law. There are no specific citizenship requirements. Are you legally authorized to work in the United States under federal law?

• Yes, I am legally authorized to work in the United States under federal law.
• No, I am not legally authorized to work in the United States under federal law.

06
A requirement for the position of Police Recruit, candidates must NOT be on court ordered probation at time of filing or appointment; being on court ordered probation will result in disqualification.Are you on court ordered probation?

• I am NOT on court ordered probation.
• I am on court ordered probation. I understand that selecting this option will disqualify me from the position.

07
A requirement for the position of Police Recruit, candidates must NOT have felony convictions; having a felony conviction will result in disqualification.Do you have a felony conviction?

• I do NOT have any felony convictions.
• I have a felony conviction and understand that selecting this option will disqualify me from the position.

08
Knowledge, Skills, and Abilities:The following Knowledge, Skills and Abilities are required for the position. Ability to:• Read and make sound decisions;• Comprehend and retain technical training materials;• Endure periods of strenuous physical activity requiring good balance, coordination, flexibility, endurance, and strength;• Be compassionate, culturally sensitive, and non-discriminatory to a diverse population; and• Exercise tact using excellent interpersonal skills, solve problems, and demonstrate good mediation skills during highly confrontational situations.Possess good:• Observation, writing, communication and human relation skills; and• Leadership and public service qualities.I understand that if I am selected for the position, I must be willing and able to do all of the aforementioned.

• Yes
• No

09
DESIRABLE QUALI