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Police Dispatcher Jobs in Springfield, MA (NOW HIRING)

United Rentals

Area Dispatcher

Bloomfield, CT · On-site

As an Area Dispatcher, you will be tasked with organizing the daily dispatch of drivers for a metro area in a safe and timely manner. You will work closely with Operations Managers and Inside Sales ...

United Rentals - French

Area Dispatcher

Bloomfield, CT · On-site

As an Area Dispatcher, you will be tasked with organizing the daily dispatch of drivers for a metro area in a safe and timely manner. You will work closely with Operations Managers and Inside Sales ...

United Rentals - French

Area Dispatcher

Bloomfield, CT · On-site

As an Area Dispatcher, you will be tasked with organizing the daily dispatch of drivers for a metro area in a safe and timely manner. You will work closely with Operations Managers and Inside Sales ...

United Rentals

Area Dispatcher

Bloomfield, CT · On-site

As an Area Dispatcher, you will be tasked with organizing the daily dispatch of drivers for a metro area in a safe and timely manner. You will work closely with Operations Managers and Inside Sales ...

Valley Transporter

Be Seen First

Office Dispatcher

Amherst, MA · On-site

$16/hr

Valley Transporter is looking for a Part-Time Dispatcher who can juggle schedules, support drivers, and keep passengers calm, informed, and on time. We transport passengers throughout the local area ...

City of Springfield

Police Cadet

Springfield, MA

$32K/yr

Position Purpose/Summary Responsible for performing elementary and routine police tasks, chiefly of the clerical nature, not requiring the exercise of police powers and performed at the training ...

Lane Valente Industries

HVAC Dispatcher

South Windsor, CT · On-site

$18 - $24/hr

CURRENT OPPORTUNITY: HVAC DISPATCHER JOB TYPE : Full-time JOB RESPONSIBILITIES: In this first-shift position, the responsible person will communicate with the customer to determine service needs.

Lane Valente Industries

HVAC Dispatcher

South Windsor, CT · On-site

$18 - $24/hr

CURRENT OPPORTUNITY: HVAC DISPATCHER JOB TYPE : Full-time JOB RESPONSIBILITIES: In this first-shift position, the responsible person will communicate with the customer to determine service needs.

Town of Vernon

Certified Police Officer

Vernon, CT · On-site

$88K - $102K/yr

Police Date Posted: 8/25/2021 Location: Police Department Town of Vernon Certified Police Officer THE VERNON POLICE DEPARTMENT IS ACCEPTING APPLICATIONS FOR CERTIFIED POLICE OFFICER. You must be ...

Town of Vernon

Certified Police Officer

CT · On-site

$88K - $102K/yr

Town of Vernon Certified Police Officer THE VERNON POLICE DEPARTMENT IS ACCEPTING APPLICATIONS FOR CERTIFIED POLICE OFFICER. You must be POSTC certified to apply as a Certified Officer otherwise you ...

Town of Bloomfield, CT

Police Officer

Bloomfield, CT · On-site

$87K/yr

Police Opening Date: 07/05/2023 Description TOWN OF BLOOMFIELD ENTRY LEVEL POLICE OFFICER Under regular supervision, performs basic law enforcement duties in accordance with the mission, goals and ...

Town of Vernon

Entry Level Police Officer

Vernon, CT · On-site

$88K - $102K/yr

Police Date Posted: 8/25/2021 Location: Police Department Town of Vernon Entry Police Officer NON CERTIFIED POLICE OFFICER APPLICANTS * Employment applications may be filed on-line at www.PoliceApp ...

Town of Bloomfield

Police Officer

Bloomfield, CT · On-site

$87K/yr

Description TOWN OF BLOOMFIELD ENTRY LEVEL POLICE OFFICER Under regular supervision, performs basic law enforcement duties in accordance with the mission, goals and objectives of the Bloomfield ...

Town of Vernon

Entry Level Police Officer

CT · On-site

$88K - $102K/yr

Town of Vernon Entry Police Officer NON CERTIFIED POLICE OFFICER APPLICANTS * Employment applications may be filed on-line at www.PoliceApp.com/Vernon * Employment applications must be complete and ...

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Showing results 41-60

All JobsPolice Dispatcher JobsPolice Dispatcher Jobs in Springfield, MA

Police Dispatcher information

See Springfield, MA salary details

$27.4K

$64.2K

$101.1K

How much do police dispatcher jobs pay per year?

As of Sep 7, 2026, the average yearly pay for police dispatcher in Springfield, MA is $64,233.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,800.00 and $73,700.00 per year, depending on experience, location, and employer.

What is a police dispatcher?

Police dispatchers are professionals who receive emergency and non-emergency calls, gather crucial information, and coordinate the appropriate police response. They use communication systems to dispatch officers, relay instructions, and provide support during incidents. Dispatchers play a vital role in ensuring public safety by maintaining clear and efficient communication between the public and law enforcement agencies.

What does a police dispatcher do?

As a police dispatcher, your duties are to answer emergency phone calls, relay essential information to law enforcement or other emergency response agencies, and coordinate emergency responders. This information includes the nature of the caller’s situation as well as essential information about the address and any known criminal activity at the location. You are also responsible for providing the caller with useful information about safety and the timeframe for a response. In addition to your responsibilities during an emergency call, it is your duty to log all calls and file routine reports related to your shift.

What are the key skills and qualifications needed to thrive as a police dispatcher, and why are they important?

To thrive as a Police Dispatcher, you need strong communication skills, the ability to multitask under pressure, and typically a high school diploma or equivalent. Familiarity with computer-aided dispatch (CAD) systems, radio communication equipment, and emergency response protocols is crucial. Exceptional decision-making, emotional resilience, and attention to detail help dispatchers effectively manage stressful situations and support first responders. These skills ensure timely, accurate information flow and public safety in critical situations.

What are some common challenges police dispatchers face during high-stress situations, and how are they supported in managing these challenges?

Police dispatchers often handle multiple emergency calls simultaneously, requiring quick thinking and clear communication under pressure. High-stress situations, such as coordinating responses to major incidents or dealing with distressed callers, can be emotionally demanding. To support dispatchers, agencies typically provide thorough training, access to mental health resources, and structured debriefings after particularly difficult calls. Teamwork and strong supervisory support are also essential, ensuring dispatchers are not working in isolation and can rely on colleagues during intense shifts.

What is the difference between Police Dispatcher vs Emergency Medical Dispatcher?

AspectPolice DispatcherEmergency Medical Dispatcher
Required CredentialsHigh school diploma or GED; some certifications in dispatchingHigh school diploma or GED; CPR and emergency medical dispatch certifications
Work EnvironmentPolice stations, emergency call centersEmergency call centers, hospitals, ambulance services
Employer & IndustryLaw enforcement agencies

Police Dispatchers and Emergency Medical Dispatchers both operate in emergency call centers, handling urgent calls. Police Dispatchers primarily coordinate law enforcement responses, while Emergency Medical Dispatchers focus on medical emergencies. Both roles require similar certifications and work environments, making them closely related in the emergency response industry.

How to become a police dispatcher?

To become a police dispatcher, candidates typically need a high school diploma or equivalent, complete a dispatcher training program, and pass a background check and written exam. Some agencies require certification in emergency medical dispatch or other relevant skills, and candidates must often demonstrate strong communication and multitasking abilities.

Is being a police dispatcher a good career?

Police dispatchers play a critical role in emergency response by relaying information between callers and officers, often working in high-pressure environments. The job typically requires strong communication skills, attention to detail, and the ability to handle stressful situations, with opportunities for advancement and job stability in law enforcement agencies.
More about Police Dispatcher jobs

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For Police Dispatcher jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Police Dispatcher jobs in Springfield, MA look for?

The top searched job categories for Police Dispatcher jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Police Dispatcher jobs?

Cities near Springfield, MA with the most Police Dispatcher job openings:

Police Dispatcher jobs near you
Infographic showing various Police Dispatcher job openings in Springfield, MA as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $64,233 per year, or $30.9 per hour.

Area Dispatcher

United Rentals

Bloomfield, CT • On-site

Full-time

PTO

Posted 9 days ago

United Rentals rating

7.9

Company rating: 7.9 out of 10

Based on 467 frontline employees who took The Breakroom Quiz

76th of 178 rated vehicle equipment hire

Job description

Great company. Great people. Great opportunities.

If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals!

As an Area Dispatcher, you will be tasked with organizing the daily dispatch of drivers for a metro area in a safe and timely manner. You will work closely with Operations Managers and Inside Sales Reps to ensure deliveries are properly scheduled and executed to guarantee superior customer service. Without you, our customers cannot meet their operational needs, and that's why we seek a professional with integrity who respects and understand the demands of the job.

What you'll do:

  • Oversee dispatch of drivers within the metro-area to maximize efficiency and customer delivery responsiveness

  • Monitor driver progress and adjust schedules as pick-up and delivery orders come in

  • Maximize truck loads outbound and inbound

  • Optimize use of overtime and outside haulers to deliver superior customer service

  • As needed, support branches in maintaining customer relations via phone, making additions, cancellations, and changes regarding equipment location or delivery time

  • Demonstrate commitment to safety and discipline through exemplary personal compliance, accountability and pro-active communication

  • Perform all safety inspections within company and governmental policies

  • Other duties assigned as needed

Requirements:

  • High School diploma or equivalent

  • Valid driver's license with acceptable driving record

  • Technical knowledge of DOT/Federal Motor Carrier rules and regulations

  • Diligent attention to safety

  • Ability to multitask in a fast-paced environment

  • Strong leadership, organization and communication skills

This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures.

Why join us?

We don't just "talk the talk!" We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:

  • Paid Parental Leave

  • United Compassion Fund

  • Employee Discount Program

  • Career Development & Promotional Opportunities

  • Additional Vacation Buy Up Program (US Only)

  • Early Wage Access through Payactiv (US Hourly Only)

  • Paid Sick Leave

  • An inclusive and welcoming culture

Explore our comprehensive U.S. benefit offerings

For Canadian benefits, click here

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.

At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service-leadership, discipline, integrity, and teamwork-are the same values that drive our success. With many veterans already part of our team, we're ready to help you transition into a rewardingcareer.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability.

What United Rentals employees say

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About United Rentals

Sourced by ZipRecruiter

At United Rentals, the largest equipment rental company, we believe that it takes great employees to build a great organization - and we're passionate about helping our people grow professionally and embrace teamwork in everything they do. Our culture is based on our corporate values and centers on mutual respect, job satisfaction, diversity and a shared responsibility to build a better future.

Industry

Construction and retail

Company size

10,000+ Employees

Headquarters location

Stamford, CT, US

Social media

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