Service Support
Fort Myers, FL · On-site
Whether you work behind the scenes or directly engaging with Players, your role is key in bringing ... What You'll Need to Succeed as a Service Support Playmaker * A Positive Attitude - Because being a ...
Service Support
Fort Myers, FL · On-site
Whether you work behind the scenes or directly engaging with Players, your role is key in bringing ... What You'll Need to Succeed as a Service Support Playmaker * A Positive Attitude - Because being a ...
Service Support
Lake Mary, FL · On-site
Whether you work behind the scenes or directly engaging with Players, your role is key in bringing ... What You'll Need to Succeed as a Service Support Playmaker * A Positive Attitude - Because being a ...
Service Support
Lake Mary, FL · On-site
Whether you work behind the scenes or directly engaging with Players, your role is key in bringing ... What You'll Need to Succeed as a Service Support Playmaker * A Positive Attitude - Because being a ...
Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets. Help us ...
Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets. Help us ...
Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets. Help us ...
Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets. Help us ...
Help manage team operations, including player logistics, schedules, equipment, and travel ... Support strategic initiatives related to league growth, talent expansion, and special events ...
Help manage team operations, including player logistics, schedules, equipment, and travel ... Support strategic initiatives related to league growth, talent expansion, and special events ...
Support military training exercises by portraying assigned roles that enhance mission realism. Role Players may portray opposition forces (OPFOR), high-value individuals, American citizens ...
Quick apply
Support military training exercises by portraying assigned roles that enhance mission realism. Role Players may portray opposition forces (OPFOR), high-value individuals, American citizens ...
Support military training exercises by portraying assigned roles that enhance mission realism. Role Players may portray opposition forces (OPFOR), high-value individuals, American citizens ...
Support military training exercises by portraying assigned roles that enhance mission realism. Role Players may portray opposition forces (OPFOR), high-value individuals, American citizens ...
Support military training exercises by portraying assigned roles that enhance mission realism. Role Players may portray opposition forces (OPFOR), high-value individuals, American citizens ...
Support military training exercises by portraying assigned roles that enhance mission realism. Role Players may portray opposition forces (OPFOR), high-value individuals, American citizens ...
Support military training exercises by portraying assigned roles that enhance mission realism. Role Players may portray opposition forces (OPFOR), high-value individuals, American citizens ...
Support military training exercises by portraying assigned roles that enhance mission realism. Role Players may portray opposition forces (OPFOR), high-value individuals, American citizens ...
Support military training exercises by portraying assigned roles that enhance mission realism. Role Players may portray opposition forces (OPFOR), high-value individuals, American citizens ...
Support military training exercises by portraying assigned roles that enhance mission realism. Role Players may portray opposition forces (OPFOR), high-value individuals, American citizens ...
Support military training exercises by portraying assigned roles that enhance mission realism. Role Players may portray opposition forces (OPFOR), high-value individuals, American citizens ...
Quick apply
Support military training exercises by portraying assigned roles that enhance mission realism. Role Players may portray opposition forces (OPFOR), high-value individuals, American citizens ...
Support military training exercises by portraying assigned roles that enhance mission realism. Role Players may portray opposition forces (OPFOR), high-value individuals, American citizens ...
Support military training exercises by portraying assigned roles that enhance mission realism. Role Players may portray opposition forces (OPFOR), high-value individuals, American citizens ...
Support military training exercises by portraying assigned roles that enhance mission realism. Role Players may portray opposition forces (OPFOR), high-value individuals, American citizens ...
Support military training exercises by portraying assigned roles that enhance mission realism. Role Players may portray opposition forces (OPFOR), high-value individuals, American citizens ...
Team Member
Saint Johns, FL · On-site
$10.25 - $13.50/hr
Be a team player-support and assist your fellow team members whenever possible. * Maintain cleanliness/sanitation standards. * Greet Guests, take food/beverage orders, expediting orders, assist with ...
Team Member
Saint Johns, FL · On-site
$10.25 - $13.50/hr
Be a team player-support and assist your fellow team members whenever possible. * Maintain cleanliness/sanitation standards. * Greet Guests, take food/beverage orders, expediting orders, assist with ...
Team Member
Jacksonville, FL · On-site
$11 - $14.50/hr
Be a team player-support and assist your fellow team members whenever possible. * Maintain cleanliness/sanitation standards. * Greet Guests, take food/beverage orders, expediting orders, assist with ...
Team Member
Jacksonville, FL · On-site
$11 - $14.50/hr
Be a team player-support and assist your fellow team members whenever possible. * Maintain cleanliness/sanitation standards. * Greet Guests, take food/beverage orders, expediting orders, assist with ...
Team Member
Saint Johns, FL · On-site
$11.25 - $14.75/hr
Be a team player--support and assist your fellow team members whenever possible. * Maintain cleanliness/sanitation standards. * Greet Guests, take food/beverage orders, expediting orders, assist with ...
Team Member
Saint Johns, FL · On-site
$11.25 - $14.75/hr
Be a team player--support and assist your fellow team members whenever possible. * Maintain cleanliness/sanitation standards. * Greet Guests, take food/beverage orders, expediting orders, assist with ...
Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets. About ...
Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets. About ...
Team Member
Saint Johns, FL · On-site
$11.25 - $14.75/hr
Be a team player--support and assist your fellow team members whenever possible. * Maintain cleanliness/sanitation standards. * Greet Guests, take food/beverage orders, expediting orders, assist with ...
Quick apply
Team Member
Saint Johns, FL · On-site
$11.25 - $14.75/hr
Be a team player--support and assist your fellow team members whenever possible. * Maintain cleanliness/sanitation standards. * Greet Guests, take food/beverage orders, expediting orders, assist with ...
Be a team player--support and assist your fellow team members whenever possible. * Maintain cleanliness/sanitation standards. * Greet Guests, take food/beverage orders, expediting orders, assist with ...
Be a team player--support and assist your fellow team members whenever possible. * Maintain cleanliness/sanitation standards. * Greet Guests, take food/beverage orders, expediting orders, assist with ...
Be a team player--support and assist your fellow team members whenever possible. * Maintain cleanliness/sanitation standards. * Greet Guests, take food/beverage orders, expediting orders, assist with ...
Be a team player--support and assist your fellow team members whenever possible. * Maintain cleanliness/sanitation standards. * Greet Guests, take food/beverage orders, expediting orders, assist with ...
Player Support information
What are the typical daily responsibilities of a player support specialist?
As a Player Support specialist, your daily responsibilities include responding to player inquiries via email, chat, or support tickets, troubleshooting technical or account-related issues, and providing guidance on in-game features or policies. You may also gather and document feedback from players, escalate complex problems to higher-level teams, and contribute to maintaining an up-to-date knowledge base. Collaboration with game developers, community managers, and other support team members is common to resolve recurring issues and improve overall player satisfaction. This role offers dynamic challenges where every day brings unique questions and interactions from a diverse player base.
What are the key skills and qualifications needed to thrive in the player support position, and why are they important?
To thrive as a Player Support specialist, you need strong problem-solving abilities, clear communication skills, and a solid understanding of gaming platforms and community guidelines, often supported by experience in customer service or technical support. Familiarity with ticketing systems such as Zendesk, CRM tools, and knowledge bases, as well as basic troubleshooting for common gaming hardware and software issues, is highly valuable. Exceptional patience, empathy, and active listening help you connect with players and de-escalate challenging situations. These skills are crucial for ensuring positive player experiences and maintaining a supportive gaming community.
What is a player support?
A Player Support job involves assisting gamers by troubleshooting technical issues, addressing account-related concerns, and providing gameplay guidance. Support agents communicate with players via chat, email, or forums to ensure a smooth gaming experience. They also escalate complex issues to higher-level teams when necessary. Strong communication skills, problem-solving abilities, and a passion for gaming are essential for this role.
What are the most commonly searched types of Player Support jobs in Florida? The most popular types of Player Support jobs in Florida are:
What are popular job titles related to Player Support jobs in Florida? For Player Support jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Player Support jobs in Florida look for? The top searched job categories for Player Support jobs in Florida are:
What cities in Florida are hiring for Player Support jobs? Cities in Florida with the most Player Support job openings:
Part-time
Medical, Dental, Vision, Retirement
Re-posted 3 days ago
Topgolf rating
5.6
Based on 279 frontline employees who took The Breakroom Quiz
40th of 51 rated entertainment
Job description
Immediate Hiring | Swing into a Job You'll Love at Topgolf!
At Topgolf, we believe in the unlimited power of play to drive fun, connection and innovation. Whether you work behind the scenes or directly engaging with Players, your role is key in bringing people together and redefining entertainment. We're seeking fun-loving individuals who are serious about delivering excellence and results but who don't take themselves too seriously. If you excel in a fast-paced, collaborative environment focused on creativity and incredible experiences, Topgolf is the place for you. Grow your career, make an impact and allow your individuality and ideas to fuel your success!
What We're Seeking
Does hearing your favorite song make you spontaneously break out in dance? Does making someone else's day special give you all the feels? Do you love waking up knowing no two days will look the same? If you answered yes to those questions, you're the one we've been looking for! We're seeking fun-loving, dedicated and caring team members for a variety of hourly positions who are fanatical about putting a smile on our Players' and fellow Playmakers' faces.
What's In It for You?
What You'll Need to Succeed as a Service Support Playmaker
What you will do in the role:
Physical Requirements:
Let's be real-this isn't your typical desk job! Here's what you'll need to do to thrive in this role:
Sound like a fit? We can't wait to meet you!
BENEFITS
Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform - and that's just for starters for those who qualify. View team member benefits here.
ADA
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
EEO Statement
Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.
Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.
Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
At Topgolf, we believe in the unlimited power of play to drive fun, connection and innovation. Whether you work behind the scenes or directly engaging with Players, your role is key in bringing people together and redefining entertainment. We're seeking fun-loving individuals who are serious about delivering excellence and results but who don't take themselves too seriously. If you excel in a fast-paced, collaborative environment focused on creativity and incredible experiences, Topgolf is the place for you. Grow your career, make an impact and allow your individuality and ideas to fuel your success!
What We're Seeking
Does hearing your favorite song make you spontaneously break out in dance? Does making someone else's day special give you all the feels? Do you love waking up knowing no two days will look the same? If you answered yes to those questions, you're the one we've been looking for! We're seeking fun-loving, dedicated and caring team members for a variety of hourly positions who are fanatical about putting a smile on our Players' and fellow Playmakers' faces.
What's In It for You?
- Cha-ching: Our hourly wages are competitive, and tips are available for certain positions.
- Benefits: Health, dental, vision, 401(k) playmaker match, free mental well-being platform - and that's just for starters for those who qualify.
- Flexibility: Day, night and weekend shifts are on the table, sure to satisfy both the part-time and full-time seeker.
- Perks: Enjoy FREE game play, discounted food and retail items, and weekly Playmaker meals-get ready to be the most popular person in your friend group!
- Career Growth: We don't just say we offer career growth - we have countless examples of Playmakers who have skyrocketed within the brand as we love to promote from within!
- Lots of Fun: We promise a playful environment where you can make new friends-what else would you expect from a company that's all about FUN?
What You'll Need to Succeed as a Service Support Playmaker
- A Positive Attitude - Because being a grump is no fun!
- One Team Mentality - We believe the phrase "Teamwork makes the dream work" will never go out of style.
- Player Focus: You obsess over making our Players' experience the absolute best it can be.
- Ability to Thrive in a Popular Environment: Keeping calm when things get popular is where you shine.
- Previous Experience in Hospitality or Entertainment: This is simply a plus, NOT a must. We all have to start somewhere!
What you will do in the role:
- Role and Interaction with Players: Greet every Player with a smile and friendly energy. Deliver food and drinks to bays efficiently, making sure every Player has what they need for an awesome experience
- Key Aspect of the Role: Assist in preparing non-alcoholic beverages, maintain clean and stocked service areas, bus bays and tables, and fold napkins to Topgolf standards.
- Contribution to Topgolf and Other Playmakers: Jump in to support the team where needed-whether that's restocking stations, helping on the tee line, or keeping common areas clean.
- Commitment to Safety and Sanitation: We provide a safe and fun environment for all who come to play by sticking to safety and sanitation standards, keeping the work area clean, safe, and compliant-because a great experience starts with a clean and safe environment!
- Commitment to Topgolf's Core Values: Live the Topgolf values-Fun, One Team, Excellence, Courage, and Caring-every day, ensuring every player has an exceptional time and every playmaker feels supported!
Physical Requirements:
Let's be real-this isn't your typical desk job! Here's what you'll need to do to thrive in this role:
- Lift and Move Things: You'll be handling items up to 50 lbs., including transporting food trays up and down different elevations and stairs. Comfort with lifting, bending, stooping, and carrying is essential.
- On Your Feet: Expect to be on your feet for most of the day, so a love for walking throughout your shift.
- Active Tasks: From task to task, you'll be constantly engaged in a variety of physical activities. A can-do attitude is essential!
- Endurance: Whether it's a long shift or tackling a task that takes time, we're looking for someone who can keep up the pace in a high-volume working environment
Sound like a fit? We can't wait to meet you!
BENEFITS
Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform - and that's just for starters for those who qualify. View team member benefits here.
ADA
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
EEO Statement
Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.
Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.
Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.